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Tere GCustomer Reviews for U-Haul at Atlantic Ave
Testimonials From Recent Customers
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Mileage price is to highy truck consumes to much fuel
DANIEL BThe receptionist was very nice, professional, and fine as Hell. Thank you.
Kelvin TEverything and everyone was perfect
JOHN HFlawless, was very pleased with the staff, costs, and experience, thank you
Daniel HGet more Jose type service specialists.
Jeffrey BClean the vans properly. The van stank like cigarette smoke and sort of cleaner. They wouldn't let me return the van to a place close to home. So we had to drive from Cudahy to Riverside and Riverside to Cudahy. It would have been more convenient for me the customer to return it close to home instead of being convinient for the store and have us return it there.
GUILLERMO RGood service
ISRAEL JStaff was helpful and attentive
j LFront desk girl is rude and has no approachable desire. Made me feel like I was disturbing her by being there . Last week I had the same experience with a different girl. Desk management is not the best.The morning outside crew and evening are great.
Pilar MLet people know ahead of time of ridiculous hidden fees before they spend the last of their money using uhaul because they got evicted
alfred cHablar más en Español
jose AI would recommend for the front desk person to Be more friendly/approachable. She/he gave me the energy as if I was inconvenient being there. Other than that everything was perfect.
Pilar MExcelent.. customer service
Josue QNothing, staff went above and beyond!
Alfred CThank you your service was excellent everything was amazing
Maria SRene did an exemplary job in my opinion. He satisfied my needs 100 %. The vehicle he recommended filled my need to the tea. From a price point of view as well as the accommodations of the vehicle that he suggested.
Victor Cexactly service and very nice staff Thanks
Delia SLower your price, $68 for 50 miles is ridiculous
Jerry BThe trailer I rent. Was broken every time I use the break the trailer jumó many times the unit looks like the fix it with fire May be that broken the. Breaks
Jorge CHave more personel to speed up process in returning a van I had to wait about 20 min
Maria HSu oersonal de excelencia
Amado RGREAT SERVICE!!!
Jonathan ANothing comes to mind at the moment. But I'll definitely use your services again.
Angel HGreat service , reception and person at receiving when done. Clean place accessible. Had a change of schedule last night sent a message on app all worked out they had the schedule changed . Continuous customer be back soon. Truck was new all working . Trailer was hooked up set to go after paperwork. One note about the trailer was older but good working order besides one side light was replaced but faulty disconnected appeared disconnected. Not a rear bit side light not affecting as I drive in daylight .
Antonio MGoodservice and professional 👌 happy
Manuel MThe truck had old chicken nuggets in it and a hole in the storage area
Jerry BNext time, don't tell me I can return the equipment at any time and then call me the day of to return it in one hour at 730am
Jesus LThe lady that helped me was attentive and polite. She explained everything concisely. Everything went well. And the young lady that received the truck the following day was also very nice!
JAIME GBest help all question answer and very friendly and professional
Daniel RNo comment.. excellent service
Josue Qpromise deposit back instantly , it still hasnt come back.
Mickail HContinue the great customer service Friendly and professional
JOHN Hgreat job, workers were very helpful.
Zenaido ZMake sure the truck is clean inside
wendy cbeing a customer and had use uhaul services, the receptions i believe name gabriela was so condescending and and rude, when truck was dropped off only about 2-3 hrs, after 12noon, when the time was not stipulated in the contract. she went ahead and charged me for the full day for the truck and the insurance when insurance is optional and when it was dropped same day it was expected. when asked she stated that she would leave the claim open and that i could take it to a manager. i paid because i did not have to deal with such rude and very unprofessional nasty person.. so no would never use this place ever again
Xiomara AI had to sweep the back of the truck. Previous user should have cleaned, employees shouldn't have to clean after people so I do not fault them for this. Check in person was extremely helpful despite having a busy morning. Check out person was extremely helpful. Both persons made the entire process seamless would definitely return to this location again. Big plus was having an Arco right down the street to fill up before drop off. Prime location if you ask me.
Samantha ROur original reservation was given to someone else; we were told to go to the Atlantic location; the transfer of reservation was not smooth at all.
Aaron HThey charge me $122 for a single rent ( cargo van ) 12 hours, at the end I drive only 20 miles …… this is the second time that happened to me , and I just rent a uhaul only one time in a year on December
Walter CThe Cudahy location was fine. The complaint was that I was required to travel 13 miles to get my vehicle. At the actual location, the front desk was very helpful and organized. The truck was there and it was clean and ready for use.
Douglas WI expect to have a clean rental, But good customer service.
Jose VEverything very good Ms Graviel very efficient
Jose RThe reps there were friendly and helpful.
Colleen MPicture or signage for specific location of vehicle. I was pointed to the pick up location by a worker who was there before the location opened.
RONEIFF CInvest in new equipment Trucks with rear view camera.
Wendy RRental Van did not open rear Door, just side door. I wasn't advise about that until I needed to open it, place was closed already. I had a hard time open it, had to crawled to it every time. it seems like everyone working there has an attitude. Not a good experience. Please inform my comment to manage to do something may be done.
WILLIAM SVery good customer service
Jeffery WWorst service ever! Do not trust the Cudahy, CA location!
Francisco QYou don't have to improvise, continue being friendly and professional, offering the best service without any discrimination. I loved the service I received.
Gino VDo a better job to make sure windows are clean
JOSEPH J