Le client n'a pas laissé de commentaire.
Clayton S.
Customer Reviews for UB Collision Express
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The guy was very friendly but this is a run down collision shop and there seemed to be a family living in the office.
Ted W.Improve on communication with rep on making reservations and rescheduling
don W.Fantastic customer service. Très sympathiques et professionnels.
Shane L.Again , not the location I had chosen to drop off. I was not told until I had taken the vehicle to my original drop off. I am still dealing with the new drop off place to close out my contract of additional pads I rented. Your wasting my time.
David W.Drop off was painless
GARY V.I was overcharged by more the $200 and I'm still waiting to get this resolved. I've talked to the local UHAUL store as well as the area manager. My next stop will be the Better Business Bureau if this isn't resolved .
Thomas S.Excellent customer service...dificult location to get to trailer hookup
Ted R.Do more to elevate this site as a preferred New Braunfels location. Highly energetic, enthusiastic and competent.
JA S.I returned the truck Monday evening, but am being shown as turning it in on Tuesday evening. I gave the keys to a gentleman Monday night who said he would return it in the system that same night. I hope his delay in returning the truck did not result in me losing any return funds on the truck while it was in U-Haul's possession.
LARRY P.EZ Turn in process. However, not sure if I'm due refund for early turn-in. Receipt doesn't show it.
FRANK L.Great customer service!
John S.They were very nice and knowledgeable. It was at a mechanic shop so definitely not an upscale office. That is to be expected though
Tina P.800 u-haul service was friendly but not very helpful. I had to go to the drop off location and she contacted uhaul to find me a trailer.
james Y.The gentleman was very welcoming & friendly. Very helpful in hitching up the trailer and testing everything thoroughly.
Karla L.I was charged a $100 Rental Tax? No dollies or boxes.Plus Auto Transport was $248 Not $149 as Quoted. i will not reccommend U-Haul or use U-Haul again. Roland Montagnino
roland M.This was not my original drop off location. My original drop off location was 920 IH 35 S. New Braunfels. I went there to drop the truck off and was told because she had lot space issues I had to drive the truck a mile down the road to the new address. Why couldn't someone from there come a mile down the road and get their truck? Why did I have to do it? She told me if I didn't do it they would charge me $250. Anyway, what's done is done but I won't be using uhaul in the future.
JONATHAN A.