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DEVAUGHN K.
Customer Reviews for UDrive Rent A Car Corp
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everyone at this location is great. They are amazing, friendly, knowledgeable and helpful!!
QIEN P.Everything went perfect. I will continue to use Bayonne U-Haul.
JOSEPH C.They charged me 3 days for a 5 hour rental!!!!
Zinah N.The people in the office were Great! I'm happy I got everything done😊
Georgann G M.I was very happy with the service all around. Costumer service was Excellent.
ANN B.Did have the truck I reserved
Anthony P.Everything!
JAN W.The rental process was easy, very friendly staff.
JORGE EDUARDO H.Joana is very good I like her customer service . Merci
ROSEANGELA S.Inspect directional lights.
MAURICE F D.Great service overall. Just need to improve wait time to check in.
JEFRI A O.Poor customer service the female was very rude and the man there was just as rude as her. They added insurance but I did not ask for it. They had me standing outside in the cold. The truck was filthy they should not be working there I would not recommend this location
Charles R.Horrible customer service this location are crooks steal money from customer's
Irasema R.This is probably the worst experience I've had with this company. I was having a good experience doing tge initial rental with the clerk I initially spoke with. When I dropped off the vehicle the owner/ manager was very abrasive. I was 10 mins late because of a long line at the has station. He charged me an extra day and basically hung the phone up on me. Then when I went to return the vehicle he did not want me to enter the store. His attitude was horrible.
ChrisTOPHER B.Nothing needed to improve, they were top notch in helping prove us with a great vehicle and made the whole process easy in what was a stressful situation, special thanks to Mark, who was amazing to work with in Bayonne.
DAVID ALAN Z.I've used them twice, I wouldn't change a thing.
THOMAS R.Excellent
Baidy H.Mark was great! Very welcoming and inviting individual. Literally curbside service with the drop-off. Came to the van with disinfectant in hand to clean the van after my use. Which I find a great example of maintaining a well clean establishment. Also welcomed me to the area being that the drop-off was two block away from my new apartment. TOP TIER SERVICE, HIGHLY RECOMMEND!
AARONPATRICK E.Good service
BASEM S S.Outside of the snow which is no one's fault, this location was very convenient. The staff was very friendly and professional.
PAUL V.Due to bad weather i kept my van 4 days and they charged me 100 dollars which is 25 every day!!!
MELAD H.Thank you guys
belkacem K.This was a great rental experience.
EVAN G.Nothing…perfect
Maureen C.Very nice people
ROSA C S.Worse service I have ever experience
aramdo V.The only thing missing is the hot chocolate, excellent service, 100 % professional and above all educated !!! Thanks
JUAN C.Very good and pleasant service!
FRANCIS L C.Charge me for gas even though it was returned with the same about as it was indicated.
LEANFRY A.Is all excellent and the lady in front desk is very sweet and professional I recommend 💯 thank you very much for your excellent service
EDGARDO R.None it is just fine
ALBERT V.As usual, Joanne and Mark are the best. Anyone who lives nearby should use this Uhaul for all your truck and van rental needs. Dave
DAVID B C.Yes good service
AMBROCIO S.The attendees was very nice and helpful
Jose H.Have a handtruck in the truck
LINDA M.improve online reservation, i reserved a 15' truck to be pick up @8:30AM.. truck is not there.. it came at around 9:15AM
ROLANDO M.Joanne was absolutely the best! She was kind courteous and knowledgeable. I would recommend this place to all of my family and friends.
ABDUL S.No improvement needed
RICHARD P.Guy was super rude. Tried to pull in the parking lot like I do at all uhauls cause i had a reservation to pick up,, guy pulled truck out right to the nose of my truck beeping an got out yelling at me move go parking somewhere else i was taken back from his behavior, i said i have a reservation he said i don't care park somewhere else,, i said don't talk to me like that he said ill make sure you leave without the dolly,, the woman was rude too, I went inside to stand on line she said can you wait outside, its freezingoutside an now I'm parked 3 blocks away, no big deal q customer leaves so I thoughtit was safe to go inside nope she said Sir (loudly) wait outside. I said a customerbjust left how come, causeI said so. But when the guy opened the door an left it open to carry out q box she ran to close the door cause how cold it was outside. Worst experienceI ever had with uhaul. Wouldn't go back even if it was the closest one.
ANDREW RAYMOND R.A very enjoyable experience!
JOHN W W.great staff
CHRIS S.Unfortunately I was bullied after stating I didn't understand what the vender was laughing at... Still trying to comprehend that confrontation
LOUIS A I.It would be nice if a customer can drop off the rental any time even after closing hours. Other than that the customer service reps were fantastic.
JEFFNER O.Charged me $55 for truck cleaning and nothing was there
BESHOY M.Staff was great! Very helpful and pleasant! Excellent experience!
FRANCIS L C.Everything was excellent no complaints very friendly I would recommend this place to anybody. These guys are the best. They will do everything possible to work with you.
EVELYN B.Nothing everything was good.
ANTHONY C.Nothing at all. They both are very helpful , friendly and professional. Merci.
DWIGHT E R.From pick-up to return, the staff was amazing. They are very warm and friendly. Wonderful customer service and they are sure to communicate everything to you and answer your questions. I would go here again if I needed another uhaul.
RENATA A H.Staff was very kind and knowledgeable about the truck. Was in and out of there in less than 10 min. I would definitely visit this location again and recommend it to others.
Kernell C.No improvement needed mark was very helpful and kept me informed of when the equipment was ready .. Mark and his staff had me on my way quickly and very kind way above average in customer service . Will call this location first when renting again
BRIAN PATRICK JR C.I really don't know.
HAROLD M.Service was exceptional! They went above and beyond in helping to get me a truck when I needed it and made the whole process so simple. I will always recommend them.
ANTHONY D.Fantastic service 👌
JEFFREY P.