Le client n'a pas laissé de commentaire.Negus G.
Customer Reviews for U-Haul at Airline
Pour nous contacter
Baton Rouge, LA 70815
(Near the corner of Airline and Choctaw)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.FELICIA L.
Le client n'a pas laissé de commentaire.terry J.
Le client n'a pas laissé de commentaire.ALANDA M.
Stop over charging customers, when a customer has an agreement you should not charge their card different and not notify them of it . That's what happened to me.IDA C.
Le client n'a pas laissé de commentaire.LAWARREN G.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Le client n'a pas laissé de commentaire.VERNON M.
Le client n'a pas laissé de commentaire.KARLYNN E.
Le client n'a pas laissé de commentaire.Christopher D.
Le client n'a pas laissé de commentaire.JOHN W G.
The windshield was dirty, Dirt, bugs and water splashes. It looked like someone had been on a nighttime road trip.JEAN N.
Le client n'a pas laissé de commentaire.JEWELL R.
Le client n'a pas laissé de commentaire.Eric W.
Le client n'a pas laissé de commentaire.Ashley P.
Le client n'a pas laissé de commentaire.WALTER P.
The truck I had ac would stop working at red light. It was a hot ride when stop in traffic. Just so happen this day they were doing word construction. VERY HOY RIDE.PATRICK W.
Le client n'a pas laissé de commentaire.PARIS P.
Took way to long to call in and schedule the drop off and pick up. We waited for almost an hour to get throughDorothy R.
Always a line for payment. Otherwise very good service!RICHARD K.
Better customer service employee was very rudeKevin W.
Provide the customer with a complete receipt Showing mileage and cost so he will know what he been charged for.Chris P.
Le client n'a pas laissé de commentaire.CAROLYN W.
Franklin at the Florida Ave location is great asset to your companyTINA B.
Nothing everything was just greatVIRGINIA H.
The guy who checked me in for the truck on Friday around 5pm was very nice and helpful even though he was extremely busy he still managed to be professional. Upon returning the truck on Friday evening the gentleman told me not to worry he have to clean the truck so that let me know the trucks are being cleaned before renting them to customers.LATOYA E.
Le client n'a pas laissé de commentaire.Derald C.
Le client n'a pas laissé de commentaire.TODD L.
The employees were friendly, and the van was in good condition.Erin M.
The only complaint I have is that I had reserved an appliance dolly and it was not available at the time I picked up the truck. This added an extra hour to our schedule which caused problems. Otherwise the staff were friendly and helpful.Stephannie W.
The lady doesn't have good customer service skills she has a bad tone when speaking and she tried to charge me for 66 miles when I only did 17 I asked her to explain all she said was that's what's the computer telling me she never read the millage off the truck another worker had to go check the miles because I had a picture of the miles that was on the truck before I pulled off..i will never use that location againDOROTHY S.
There appeared be staff shortage and had wait over 25 minutes.Emil B.
Le client n'a pas laissé de commentaire.BIRDELL B.
Le client n'a pas laissé de commentaire.CHARLES B.
Le client n'a pas laissé de commentaire.alvin M.
Le client n'a pas laissé de commentaire.BRIAN M.
Le client n'a pas laissé de commentaire.Ron R.
Le client n'a pas laissé de commentaire.JIMMY T.
Le client n'a pas laissé de commentaire.RICHELLE G.
The three staff members we dealt with were all very pleasant. The woman at the counter and the two gentlemen who helped us outside with the trailer. Very polite and kind even when very busy. Thank you for your smiles and kindness.Samantha S.
Gas was not full like they said this happened both times I rented from this locationThomas M.
Le client n'a pas laissé de commentaire.Mary S.
Le client n'a pas laissé de commentaire.GEORGE R.
Le client n'a pas laissé de commentaire.BRADLEY R.
Overall great experience picking up and dropping off. Everyone was helpful. Will use again.BENJAMIN W.
Le client n'a pas laissé de commentaire.Kenneth R.
Le client n'a pas laissé de commentaire.BRYAN C.
Le client n'a pas laissé de commentaire.REGINA K.
Workers here were very nice, helpful and knowledgeable. If only these people would have been at our pick up location.Darrell R.
Le client n'a pas laissé de commentaire.DONELL O.
Don't give away your customer's reserved, first month for free storage space, making them track down their own storage facility.RICHARD F.
Friendly, courteous, and efficient service. Keep doing what you are doing.THOMAS H.
The air was not working an they did they didn't have another truck to give us u less we wanted to wait until 4p.m. That was the only problem I had with this truckYosita S.
Le client n'a pas laissé de commentaire.Chris G.
Courtesy was at its best!GEORGE D.
Le client n'a pas laissé de commentaire.Monique L.
Le client n'a pas laissé de commentaire.EVAN R.
The employees at this location where very professional and courteous.Thanks.KENNETH S.
Le client n'a pas laissé de commentaire.CHERIE F.
Not have customer wait so long and explain in detail what you're signing.the black young lady was very rude.ANGELA F.
The lady was friendly but the guy was not I was talking to him he me weed answered me that's just rudeDamita K.
Le client n'a pas laissé de commentaire.CHRISTINA C.
Great staff. Very quick return experience. Will use again for sure.Eric A.
Truck was dirty and had water inside (window left open during rain). Also, we reserved a dolly and a furniture mover but the Baton Rouge store had neither.Fred W.
Don't send your customer to places where the trailer isn't located.Rory E.
Le client n'a pas laissé de commentaire.Carlton G.
Employees had great customer service. Very frendly.JEAN N.
Le client n'a pas laissé de commentaire.WILLIAM P.
Le client n'a pas laissé de commentaire.DEWAYNE W.
Le client n'a pas laissé de commentaire.ERIK H.
The van was very clean and the staff was niceReginald L.
Le client n'a pas laissé de commentaire.james Y.
Le client n'a pas laissé de commentaire.Miranda P.
Le client n'a pas laissé de commentaire.RANI C.
Le client n'a pas laissé de commentaire.SITA W.
Le client n'a pas laissé de commentaire.Justin C.
Le client n'a pas laissé de commentaire.Desmond D.
Le client n'a pas laissé de commentaire.RONNY H.
Le client n'a pas laissé de commentaire.NICHOLAS W.
Very curtious and professional. Enjoyed my experience. The truck was a little dated but served its purpose. Thank you very much.EUGENE M.
Le client n'a pas laissé de commentaire.Jacob W.
Yall need new carsDENISE M.
I am planning on leaving a review on Google as well, since I attempted to call the "Questions or need help?" number on my receipt and it just rang me to the same horrible woman. I ordered a U-Haul truck online to be picked up at 9:00 am, my husband and I showed up at 9:05am, and the line was insane, almost out of the door. I reserv4ed the U-Haul for 4 hours, but wasn't able to get through the line to actually receive the keys until 9:31am (as my receipt shows). Glyndia was unbelievably rude to us, curtly and let us know that even though our rental was for four hours, we had to return it by 1:00pm (a three hour window). I told her that we were there at 9am, and I needed the truck for four hours, hence why I reserved it for four hours. She accused us of lying, and said that if we had been there at 9am, we would have got our truck at 9am. Since the line was ten people long at 9:05am, there is no way she could have seen us, and we WERE there at 9:05am.I can not believe this employee deemed it necessary to call paying customers liars when we weren't lying (she shouldn't be doing that regardless). When we finally got our truck, it stank. There is no way that truck was cleaned between people because it smelled like old cigarettes and cheap perfume so strongly that all of my clothes also picked up that smell. When we returned the truck, i pulled it into the U-Haul parking lot and a male employee in the lot asked me if I was returning the truck. I said yes and he nodded and walked away. Since he didn't say anything else, I assumed I needed to go inside to complete the rental. I was wrong, as the lady at the counter rudely said "Nuh-uh - you got to to back outside, that's his job" and pointed at the same employee who had previously nodded at me, and then walked away without helping me. TL:DR - this place is a circus. The service is bad, and they do not care. Go to literally any other location if you have the option.ELISE G.
Staff was exceptional.BOBBYE J.
Le client n'a pas laissé de commentaire.Traci J.
Le client n'a pas laissé de commentaire.Juanita G.
The Staff was very friendlyTamara J.
Work on accident $$$ recovery call backTRAVIS D.
Le client n'a pas laissé de commentaire.MELISSA M.
Le client n'a pas laissé de commentaire.SUZANNE S.
Le client n'a pas laissé de commentaire.KERRY R.
Le client n'a pas laissé de commentaire.CARMALITA COHN S.
Nothing everything and everyone were great.larry C.
Le client n'a pas laissé de commentaire.CHARLENE W.
Shameka & Ms. Glinda were awesome!!!DEXTER A.
Le client n'a pas laissé de commentaire.Richard H.
Le client n'a pas laissé de commentaire.RHONDA W.
Le client n'a pas laissé de commentaire.AVA D.
Le client n'a pas laissé de commentaire.alvin l. | Expérience générale
Le client n'a pas laissé de commentaire.Paul C. | Premières impressions
Le client n'a pas laissé de commentaire.montrell m. | Expérience générale
I honestly was very pleased with my experience the staff was very helpful an considerate. Best Storage i ever had Thank you very much. Have a wonderful day...Lashan B. | Expérience générale
We purchased two units and downsized to one. The facility and staff are extremely friendly, helpful and kind throughout our moving experience here in Louisiana. Je les recommanderais à n'importe qui.Sara A. | Expérience générale
my communication with the staff via phone call was great. Very helpfulNORMA Z. | Expérience générale
No commentsMarla Q. | Expérience générale
Very nice staffEmmitt D. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!