Évaluations des clients U-Haul at Hwy 27 & NW Pine

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul at Hwy 27 & NW Pine

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Dawnmarie S. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

Tracy S. le

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Le client n'a pas laissé de commentaire.

Anita J. le

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Le client n'a pas laissé de commentaire.

Jimmy W. le

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You need more help. Workers.

tyrone R. le

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Friendly staff even called me I left my belongings in the truck. ??

giselle T. le

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Le client n'a pas laissé de commentaire.

Raymond C. le

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Le client n'a pas laissé de commentaire.

Jose D. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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Le client n'a pas laissé de commentaire.

Colleen K. le

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Always a great experience! Thanks

brady T. le

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Le client n'a pas laissé de commentaire.

Albert M. le

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They have excellent customer service I felt at ease

Michael H. le

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Le client n'a pas laissé de commentaire.

michael R. le

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Everything went extremely well. Don’t see anything to improve upon. Maybe a AARP discount

Deborah C. le

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Le client n'a pas laissé de commentaire.

Rhonda S. le

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Le client n'a pas laissé de commentaire.

George H. le

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Great people at this location. Excellent job.

Joseph F. le

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Nothing at this time.

Joseph F. le

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Nothing at this time.

America G. le

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This experience was much better than my previous experience. Maree was polite to me and she did come out and check the van in. The gentleman that checked the van out was also professional, he seem tired but it was New Year's Day and that might just of been his personality. I have to say I didn't have any problems this time around. My first experience was bad and this one was much better

Kathalyn P. le

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Le client n'a pas laissé de commentaire.

Ryan M. le

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All went well.

gabriel R. le

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Buen Servicio

Richard S. le

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The car hauler was not safe to rent..as we were driving the rusty right side ratchet came so loose my explorer was only help in place by one ratchet..I had to buy a 4 inch ratcheting strap to secure mr vehicle to the trailer

Yvonne R. le

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Le client n'a pas laissé de commentaire.

Paul K. le

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Le client n'a pas laissé de commentaire.

Christopher S. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Nothing really

David M. le

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Le client n'a pas laissé de commentaire.

Jennifer R. le

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They were helpful and accommodating after having to clean up the mess & confusing reservation that was originally put in for me.

Paul B. le

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Le client n'a pas laissé de commentaire.

america G. le

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I did everything on line to make the rental process easy.... but no..... had to repeat the whole process again. The gentleman that helped me was nice but unfortunately his bag of Dunkin' Donuts breakfast food was sitting on the counter the whole time and I was having to smell it while I was completing the rental agreement. It's very very unprofessional location. I've already called the 800-number and made the complaint about returning the van. I sat outside in a little spot and waited like the sign told me to and nobody came out to check me out. When I walked inside I said to marie, I've been waiting outside for someone to check me out and she informed me that she was busy. She did look busy to me, and neither did the other redheaded guy in there that was selling a box to an old lady. I tried to contact the general manager to report my concerns and he was unavailable also. I tried his cell phone and it didn't even work. I know that this is a busy location so maybe customer satisfaction is an of the upmost importance because you're going to get the business anyway. And yes, I'll be forced to rent there again. But I'm going to report the bad customer service every time I do. So remember my name. America gordon

Jose M. le

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There was an incident when the car that I was towing came off and fell. It did some damaged to the car. I am still waiting to hear from the claim I placed.

Larry M. le

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Le client n'a pas laissé de commentaire.

Mary B. le

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Have more moving equipmnt readily available for customers that really needs them.

Barry B. le

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Le client n'a pas laissé de commentaire.

Tiffany B. le

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Le client n'a pas laissé de commentaire.

Lakisha C. le

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This is my second time using this location. While the staff is somewhat friendly the process is unorganized even with an on-line reservation.

Larry M. le

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Nothing I received great treatment, the staff are great. Marie, Lisa, John & the manager Adam White are all a pleasure to work with.

Renee E L. le

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Le client n'a pas laissé de commentaire.

Aaron S. le

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Awesome, thank you!

Edward L. le

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we rented a trailer the first time and we had to get them fixed in Valdosta ga. as we had no trailer lights. then we were going to rent a 17 ft. truck but was told that we could not rent one they were only for in town so we had to rent a 20 ft. but when we looked the tires over they were not up to standards so had to rent 26 ft it was too large

Wayne W. le

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Le client n'a pas laissé de commentaire.

Charles C. le

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Le client n'a pas laissé de commentaire.

betty H. le

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Have done business with this location several times never disappointed in service received.

claudia M. le

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There was cigarette butt in the ash tray, coffee spill stain by the cup holder. The back of the truck was clean. I just felt they need to spend a little more time cleaning their trucks.

John W. le

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Le client n'a pas laissé de commentaire.

Anne L. le

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Le client n'a pas laissé de commentaire.

Ana R. le

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Everything was excellent from the reservation via telephone, the pickup of the truck and the delivery the staff is very friendly and efficient thanks

Harold P. le

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Gas mileage was terrible but truck comfy

Pete A. le

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Le client n'a pas laissé de commentaire.

cythnia C. le

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Le client n'a pas laissé de commentaire.

bryan G. le

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Le client n'a pas laissé de commentaire.

Ramon A. le

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Le client n'a pas laissé de commentaire.

felix F. le

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Le client n'a pas laissé de commentaire.

Thomas P. le

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Le client n'a pas laissé de commentaire.

Jerome F. le

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Nothing just do what U Haul does

Rick B. le

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Too many add-on’s. Insurance I didn’t need, or asked for. My insurance company covers any vehicle I drive. The gas used was embellished The miles drove should have been less. The wait time was too long. What else can I say other than I won’t be back.

Miciah W. le

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Very attentive and quick. Very professional.

vivian S. le

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Le client n'a pas laissé de commentaire.

John J. le

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U guys rock. Nvr a problem.always go to u!

JERRY D. le

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I drove up and someone came out to greet me. It took only a few minutes and I didn't even have to go inside.

JILL S. le

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Le client n'a pas laissé de commentaire.

Candi G. le

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Le client n'a pas laissé de commentaire.

roberta S. le

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Le client n'a pas laissé de commentaire.

Steve M. le

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Le client n'a pas laissé de commentaire.

Daniel S. le

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This facility is just too small. Access to trailer hookup is very limited. Used a motorhome for pick-up and was blocked from easy hook-up then other incoming & outgoing customers were delayed till my services were complete. The equipment was excellent and withstood intermediate terrible road conditions between Florida and California. I-10 is supposed to be a super highway but is in discussing need for correct repairs in about 20% of the 2,400 miles I reveled.

Elizabeth D. le

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Le client n'a pas laissé de commentaire.

Sandy W. le

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Friendly fast service. Equipment perfect for my needs. Would recommend this location to everyone!

Joel W. le

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Getting into this location can be difficult.

Regina B. le

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Le client n'a pas laissé de commentaire.

Joy B. le

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Le client n'a pas laissé de commentaire.

John B. le

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Fast, efficient and friendly all the way from my first call to returning the trailer. Outstanding!

GREGORY M. le

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I am not using you for no trip you have inconvenient me and I lost money as a result you

lawrence P. le

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Super fast and friendly service, keep up the good work, the entire experience was a pleasure Thank you Lawrence Partash

Eugene S. le

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Le client n'a pas laissé de commentaire.

William M. le

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Le client n'a pas laissé de commentaire.

JAYNE D. le

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hire more people, they are always busy and it took a long time to rent 2 trucks and 2 trailers, They are really great guys, but they could use more help at times.

William S. le

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Great people

GENARO A. le

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Very good l can’t wait to do it again

Benis G. le

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Le client n'a pas laissé de commentaire.

William S. le

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Well stocked store with friendly staff.Great location best uhaul I’ve ever been to.

Nedra M. le

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Customer service was ok at the store but over the phone I wasn't told I wpuld need a major credit card so that created an issuse and delayed my reservation. And I still have not received my refund from my deposit/hold.

Virginia H. le

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Le client n'a pas laissé de commentaire.

jay F. le

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Le client n'a pas laissé de commentaire.

Diane V. le

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Le client n'a pas laissé de commentaire.

David C. le

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The equipment was in good condition and the crew was good. The employee answering the phone needs more training. I called for a very simple question and she had no clue. I later heard her calling customers and fumbling with the phone.she sounded about 90 years old and im seriously concerned she might be in early stages of dimensia. I wish her the best.

Tanganetha M. le

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Great customer service

Sherry C. le

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Check in went smooth. My only complaint is being charged for 1 extra mile. I wasn't made aware of a mile allowance, and being as I had to pick it up from a different location than where I reserved it, the LEAST they could have done was wave 1 extra mile. But I can't hold the drop off location accountable for that.

ARCHIE NEAL M. le

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Le client n'a pas laissé de commentaire.

Williamjohn L. le

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Le client n'a pas laissé de commentaire.

Clayton J. le

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very helpful in getting trailor numbers corrected

Nancy S. le

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Le client n'a pas laissé de commentaire.

Jamesmartin B. le

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Made reservations for 10 am pick up. I was unable to pick up until 11 am . Agent wouldn't or couldn't change returne time.

Cheryl L. le

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Le client n'a pas laissé de commentaire.

Adam M. le

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The location was ok but uhaul online and uhaul app would not allow me to get my truck reservations when I got there 3and a half hours talking to multiple representatives and still no truck e alert prevented me from picking up slept in car til next morning when I should have been home next morning face to face still couldn't get my truck told to call e alert I did e alert couldn't do nothing already paid for truck someone cancelled my order e alert couldn't remove because of cancellation so I had to redo my reservation and because I already paid and cancelled my money on my card was being held for 8 days si I couldn't rent my truck so my brother used his credit card put my brother inlaw behind my brother behind and I missed a days work by the time I got my truck and back home and returning everything I was so disappointed on uhaul my first and last experience with uhaul I think I should get compensation thank you for a bad experience it wasnt no associates fault

Chris N. le

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Very friendly and quick check in and return.

Victor J. le

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Rent often and they always do a great job.

Warren J. le

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Le client n'a pas laissé de commentaire.