Customer service in the store was excellent. 1800 customer service is deplorable and makes it difficult for these people to do their job efficiently. I have waited close to an hour just to talk to someone who knows nothing and can do nothing. Been sent to thrusting pick up location and had equipment substituted without my knowledge. Your â€œ bait and switchâ€ technique of putting fine print in to say you can substitute equipment or location is a crappy way to do business and leads to confusion and animosity with your customers.Alice S.
Trailer Rental & Towing in Ocala, FL at U-Haul at Hwy 27 & NW Pine
Pour nous contacter
Ocala, FL 34475
(@ Hwy 441 & Hwy 27)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Ocala, FL 34475
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I found they were very accommodating at the last minute and had plenty of vehicles to choose from.. I would highly recommend this place.FLOYD S.
Customer service in this location is excellent, but online and UHaul reservations is absolutely awful!!!They make it difficult for these good people to do their jobs.Alice S.
The cab stunk really bad inside. I do not believe it was sanitized or wiped down at all. Maybe only swept out.DAYNA E.
The only problem was that this location was the only one in Ocala that had a Van available and it is a very long distance from my home.michael H.
Not friendly but efficientSharon S.
Need to rent the van and trucks for out of state to like the box trucksJAMES K.
Spoke with GM on a fuel discrepancy. He handled the situation very well was curtius and respectful. Thank you.ROBERTO G.
Fantastic Service. Staff did an excellent job.TONY V.
N/A the associate who helped me was courteous and helpfulTanisha M.
The only problem was the wait to return. Not enough staff with several costumer's waiting.ALLEN F.
Very helpful, didn't even ask to have trailer unhitched, did it on the spot with paper work. In & out cleanly & quickly. ..Robert C.
We were charged from both locations, the pickup in Ocala, FL & the drop off in Panama City, FL. When we called to correct we were told dispute the charge with our bank. That is wrong. We shouldn't have to do that. U-haul should credit us back. That is terrible customer service.Eduard V.
Have more staffDEANALLEN H.
Brandon did a great job with my rental.ROBERT R.
fix vehicle tpms and retrain employeesRichard P.
The 10 foot truck I was given was old, dirty and needs to be out of commission. There were x stickers over the entire truck which indicates damage. I literally thought the truck was going to break down on me because of the sounds it was making as I drove it. One of the Uhaul reps didn't calculate the mileage right and was off by more than 30 miles. I had to break this to her attention because I had already calculated the miles myself before I got out of the truck to turn it back in. This was the worse experience I've ever had with Uhaul and will use another company in the future.KIMBERLEE T.
The ignition switch in the truck was a bit tricky but overall truck was good and employee was helpful.Mark L.
20 minutes late opening and I had a long tripJerry H.
None necessary.Ian H.
Staff at the location were very friendly and check-out process was easyMark P.
Very kind and considerate.WAYNE F.
The truck was over priced... I got same truck size same distance a short time ago for Over a Hundred dollars cheaper. I feel ripped off in such a time that we are currently facingJENNIFER B.
Brandon, the Uhaul representative at the Ocala location was exceptional. He came out to the truck and helped me figure out how I could level and cushion the load given the protruding wheel well and gas pipe boxes that stick up through the truck floor (ie, it is not perfectly flat to accept a very large antique head board that was too tall to stand up. We used and I rented seven bags of moving blankets to raise/shelter the load. Brandon is outstanding rep! Please thank him again for me.ROBERT I.