Nothing, the gentleman were very helpful and perfesonal!Dwayne B.
Customer Reviews for U-Haul at McKnight Rd
Pour nous contacter
Pittsburgh, PA 15237
(North Hills Ross Township on Rt19 next to Red Lobster)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
$19 is deceiving. We understand the cost of everything has risen but to charge 0,79 mile on top of $10 insurance coverage and then we still have to fill it up with gas is a bit much If you want to improve why do t you reimburse guest the insurance money if no accidents have occurred. My $19 rental turned out to be iver $50.Elias S.
Good coustomer serviceJeff B.
Nothing to improve. Very quick and easy deal. Friendly and professional service!Piotr H.
Very badRutvik R.
Le client n'a pas laissé de commentaire.ramy R.
Le client n'a pas laissé de commentaire.Jia L.
Le client n'a pas laissé de commentaire.Jessica T.
Le client n'a pas laissé de commentaire.Mark W.
Courteous and knowledgeable employees make this location a pleasure to deal with. They are always so supportive of our community events!John W.
Le client n'a pas laissé de commentaire.Sandra J.
Le client n'a pas laissé de commentaire.JARED P.
Great service, very easy to use, worth the priceTess M.
A good pre-travel insection would help. The truck was parked right next to another on our right side so I didn't do a walk-around before I left the lot. We only found, after we had stopped hours later, that a portion of the right rear tire was peeled out. It didn't affect our use of the truck. Other than that everthing went just fine.James V.
Le client n'a pas laissé de commentaire.WILLIAM C.
Le client n'a pas laissé de commentaire.Russ B.
Le client n'a pas laissé de commentaire.Timothy W.
Drain plugs in the front corners of cargo area. A gutter or drip rail on the top/rear of the truck. Make the contract agreement easier to understand, when I made my reservation it asked for an estimated amount of time that I would need the truck. I did not understand the reason for the question since I was renting it for $29 a day but I estimated 4 p.m. anyway. When I picked the truck up I was told that it had to be returned by 4 p.m. and there was no way to change that which made an already hectic and stress day even more so because I had to make sure everything was completely finished and the truck was returned by the required time.Mark G.
Le client n'a pas laissé de commentaire.Brian J.
Excellent customer serviceSharon B.
Le client n'a pas laissé de commentaire.Charles S.
All goodTimothy G.
Le client n'a pas laissé de commentaire.Reilly O.
Le client n'a pas laissé de commentaire.DAN C.
The moving help piece of Uhaul was a very bad experience.Phenoy J.
Le client n'a pas laissé de commentaire.Ross M.
Le client n'a pas laissé de commentaire.Doug B.
Mobile check in process is too long. Still had to go inside and wait in line to get key that wasn't in the mobile checkin lockbox. Went through 3/4 of mobile check out before being told to leave vehicle for attendent. Measuring fuel usage isn't tenable when the penalty for not filling is so high. Why not just always start rental with a full tank? There isn't anything specifically wrong with this location just uhual business practices as a whole. $20 sounds good but ended up being $76 + gas (+over filling gas) to use a van for 50 miles.Kyle R.
Le client n'a pas laissé de commentaire.Jeffrey F.
Nothing at this timeDAWN P.
The young gentleman was helpful and stayed late to help me with my digital check in which wasn't working (because I was early). He mentioned he was moving trucks so he didn't have to do them in the morning when he opened. Most workers would leave at quitting time or not get set up for the next day, but he did. You've got a good employee on your hands!Jessica N.
Le client n'a pas laissé de commentaire.jeffrey D.
Le client n'a pas laissé de commentaire.Ray S.
Easy online scheduling and check-in. Fast service on site and easy drop-off. Would highly recommend..Walter S.
Le client n'a pas laissé de commentaire.Ryan T.
Le client n'a pas laissé de commentaire.Bartolomeo V.
Le client n'a pas laissé de commentaire.Michael A.
The location was nice, neat, and orderly. The person working there was very nice and relaxed. However, I think there was something wrong with the cargo van we rented. We only drove 26 miles total and it used over 6 gallons of gas. That's only 4 miles to a gallon when it should have been more like 15 miles to a gallon.John R.
Le client n'a pas laissé de commentaire.john D.
The only problem was that the font seats only 2. We were expecting 3.Lynn L.
Check in was fast and efficient.Mark G.
Tre was great!MAUREEN E.
Le client n'a pas laissé de commentaire.Kurt L.
Le client n'a pas laissé de commentaire.Robert N.
The reservation times being messed up made our move 100 % more stressful than it already was. I don't think this location had anything to do with it specificallly, but the whole process of making a reservation for a certain day/time for pick-up of the truck, then Uhaul changing it (literally the night before) is a horrible way to do business. If the reservation is meant to be tentative, first of all, LET THE CUSTOMER KNOW THAT, secondly, why even have a reservation system if it doesn't mean anything anyways? It's misleading and makes everything more stressful for the customerMaximilian S.
We ordered and paid for an appliance dolly and left thinking that it was in the truck only to discover later that it was missing. By that time over half the truck was loaded so we couldn't move our washer and dryer. They told us that there was no drop off location near our new home so my partner registered to return at the pick up location but there was a drop off within 10 miles. Horrible experience and price gouging.Holden S.
Le client n'a pas laissé de commentaire.Thomas U.
Le client n'a pas laissé de commentaire.Kerry M.
I used mobile check in so I take the rental truck in the early morning before the location opened. My truck was completely parked in so I could not leave until the location opened two hours later. Despite this mistake I would still recommend this location to others and I would not hesitate to rent from them again. Positive experience otherwise.Nicholas T.
Le client n'a pas laissé de commentaire.STEVEN D.
Le client n'a pas laissé de commentaire.Carlo L.
Le client n'a pas laissé de commentaire.Warren W.
I had the worst experience at uhaul this time move used it so many times but this time I will never go back. I wasted more time on customer service on the phone more then I was moving. No one ever answers the phone. I want my money backAMANDA D.
Nothing needs improving. Customer service was fantastic.Ray S.
Le client n'a pas laissé de commentaire.Mitchell K.
Keep doing what you are doing. Pleasant and efficient operation.Jeffrey F.
Prompt and efficient service. Trailer was ready and easily accessible upon my arrival.Jeffrey F.
Le client n'a pas laissé de commentaire.Savannah R.
Le client n'a pas laissé de commentaire.Jack M.
Le client n'a pas laissé de commentaire.RONALD H.
Le client n'a pas laissé de commentaire.Robert W.
Quick easy no hassle. I would go there again.Paul M.
Le client n'a pas laissé de commentaire.brandolyn P.
Témoins Daniel G.
Le client n'a pas laissé de commentaire.JENNIFER S.
Super awesome guy working there. Should have gotten his name. Really efficient, quick pickup and drop-offJAMES D.
Great experience during a stressful time. I'd definitely use them again. Merci.Michele R.
There were dirty masks all over the inside of a filthy truck. My father ended up contracting covid after handing these dirty, used masks because he was cleaning it so I wouldn't get sick, being 5 months pregnant. That truck was his ONLY exposure. I was forced to stay 30 miles away from home and to travel 48 miles just one way in the truck because my father couldn't ride me to work while quarantined. Not to mention we couldn't finish moving our stuff. My father lost $1500 income because of uhauls neglect and the company STILL had no problems with billing me $675 for the truck.JULIA J.
Le client n'a pas laissé de commentaire.JEFFREY P.
Le client n'a pas laissé de commentaire.Nathan C.
Le client n'a pas laissé de commentaire.Robert T.
Manager was very accommodating and made the process easy.William U.
Le client n'a pas laissé de commentaire.Darryl P.
Le client n'a pas laissé de commentaire.RICHARD S.
Le client n'a pas laissé de commentaire.BRYAN J.
Le client n'a pas laissé de commentaire.DEANNA W.
Le client n'a pas laissé de commentaire.TIMOTHY F.
Le client n'a pas laissé de commentaire.CATHERINE D.
The store people at mcknight rd. was great. Not so happy with phone customer service.RICHARD S.
I rented a 15' truck. All I can say is that it was adequate and it got the job done. However, I doubt the truck had ever had a front end alignment, there was a lot of wobble in the front end. It was not an easy vehicle to steer. I figured out that I got about 4 miles to the gallon so I doubt the truck had had a tune up in a long while. It was probably the worst vehicle I have ever driven in my life. This was just a local rental - but I would never have taken this vehicle out of my town.ROBERT K.
Le client n'a pas laissé de commentaire.Savannah E.
Le client n'a pas laissé de commentaire.Mesut Z.
It was a very cold day and the rental dolly wheels were frozen and so it was of not much use. Also, there was no windshield washer fluid and I was not very comfortable that the brakes would stop the vehicle if it had to be stopped really quickly. But, using safe driving practices I always maintained a safe driving distance anyways.Philip M.
The return process is horribleManish V.
Le client n'a pas laissé de commentaire.ASHLEY B.
Le client n'a pas laissé de commentaire.Cherry S.
Outstanding customer service and a very clean vehicleEdward E.
On of the strap's we're broke on the trailer.JUSTIN C.
Excellent staff.RENEE D.
Le client n'a pas laissé de commentaire.Arthur S.
Everything is good, nice customer service and good people working there.Tammarra M.
The cargo door was very difficult to lift and was possibly frozen. Suggest making sure the door lifts prior to giving to customer.Amy F.
Convenient location to drop off and simple return process. FYI - Parking lot is INCREDIBLY tight and small. Very difficult to find room to park. Staff (one gentleman) really didn't ask many questions or check truck when we returned it, but he did tell us we didn't need to put as much gas as we did in the truck to return (contrary to the woman at the pick-up location). Wished it would've been more clear as to how much gas needed to be put in to return. We ended up wasting money to fill the tank fuller than necessary.Wayne S.
Le client n'a pas laissé de commentaire.ALAN D.
Le client n'a pas laissé de commentaire.JOHN C.
Le client n'a pas laissé de commentaire.JAY B.
Le client n'a pas laissé de commentaire.SCOTT K.
They were very friendly and helped me out, when I needed to move; when the storage unit truck was unavailableâ€¦..CORY F.
Had a crack on the windshield that the pickup Uhaul did not record. I tried to go to the site to record it but could not. When turning the trick in to Beavee valley Mall Uhaul hey said I would have to pay for a crack. It was on the window when I picked it up. McKnight never walked around the truck or said hey you have a crack by the way. BS.Jacob S.
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