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James EdwardsCustomer Reviews for U-Haul at Quincy Ave
Testimonials From Recent Customers
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Submitted a review already. Had to correct it. Equipment was cleaned out, cab and back. and it did not smell! At 144k miles it looks well used. right front suspension pulls to right when hitting bumps and potholes So I had to hold on to the wheel. Decent truck otherwise.
roy murphyThe staff here is absolutely wonderful! Thanks for making everything so smooth.
Janet RyanThe wonderful lady who helped me get another truck when my original one never showed. Thank you for being awesome!
Kenneth RoldanCustomer service rep was outstanding. Quick and easy check in and out. Super convenient.
Joseph YoungMelanie the attendant, was very nice and knowledgeable. Explained everything with a smile. Would definitely go to that location again.
Bryce LandryThe van was new and clean, transaction was smooth and easy. I want to thank Thomas for answering all my questions and make my rental experience a lot easier than I thought.
Abdellatif TalbiI want to thank this nice gentleman who made my experience wonderful and easy. I will rent from this location in future.
Abdellatif TalbiFriendly front desk person! Equipment was spacious and great!
Molly HannonThe young man who worked the front desk was personable, friendly, very professional, and helpful. He made my experience a very pleasant one!
Paulette McGuinnessI reviewed
JESSICA VERDEThe manager on duty was exceptional and should get gold stars. He was so incredible.
Lisa Blakethe person who works there is very friendly and good service
Sheldon YongRien
Sharon SavageS.O.
shernet littleThe guy at the register was so nice and explained everything very pleasant and helpful!! 11/10!
Catherine CavalliThe person who was working there in morning was awesome and kindness make my morning Thank you good customer service
Carmen OrtizNothing really, service was straight forward and satisfactory.
Neysha GonzalezThe employee was very helpful and friendly.
Laurie Ann TrickettEasy and quick!
Darlene Maggioyou should give the attendant who was on duty a raise
Angelo MorroneThomas was an absolute Amazing person working at that location. This man should be an instructor for all the new hire so he can set the team for success! AMAZING TEAM MEMBER
Hend ElkordyBoth associates were kind, polite, and smiled. (This is important to me). I had a 9,3 pick up time on 12/19, the van was ready and in good condition. My move went smoothly, thank you! Eric Gustine
ERIC GUSTINEThe person helping my girlfriend and I did not seem knowledgeable about anything U-Haul related. I had valid questions about milage usage, drop off locations, and even available moving trucks, all of which receievd responses like "uhhh I don't know" or "I can't do anything about that". On top of that my walk-in reservation was not properly done- I specifically asked for a one day rental to be returned by the end of the business day but I was registered and charged for TWO days. Truck equipment worked great as usual but not happy with customer service
Frank CastellinoExcellent service à la clientèle. Guy was in point on everything.
Muhammad MallickGreat customer service I really recommended
JAIME CHACON TEJADACustomer service made my bad day so much better.... Extremely pleasant, friendly and awesome personality. Thank you, thank you
LINDA EDMANDSNot all..but some workers should be more personable. Though to find good help!
Perry PaolucciTruck should have back camera
Mahammad AkramN/A. The person who helped me was very thorough and took very good care of us
Jahniya MorrisHelpful and easy to return
Denise DellaIt was conveniently located
Sharon RobertsThe young man that waited on us greeted us with a smile, and was very helpful and kind.
CarolJ RichThe worker that took care of my interactions yesterday was great...think it was Thomas? As previously holding management positions in the past I can tell you that both times I was there yesterday he was rushing around getting a lot done and was extremely helpful from a customer's perspective. Good job!
Stephen AndersonExcellent customer service! Dude that set me up was on point, I'd recommend this location to anyone in need of moving assistance! Vehicle was clean, process was easy, and the drop off after hours was simple and quick!
Nate ArthurThomas was a huge help and he is the reason I will return
Colin McLeanThomas at this location was absolutely fantastic, i lost me key to my car during the move and he provided the best customer service i have ever experienced! Thomas deserves all the praise!
James CobbBery Friendly crew
RAYMUNDO GUTIERREZManager Thomas was very patient and helpful.
Laurel BlanchardTell them that you will lower the mileage rate
Phillip CangemiNothing, everything went extremely well.
Steven Quigleycustomer friendly, knowledgeable, clear and responsive when. asking questions.
Linda LylesThe guy who works in this location is really kind and smiling
Romano RavagliStaff was very friendly, respectful, and attentive. Moving can be so stressful but the small part of the day where we went to pick up the U-haul was a bright spot.
Sadia AhmadGood service
KANYITI JIMAHNot a thing , the gentleman who helped/waited on me was excellent
Brenda JoyceBased on my experience with U-Haul, the person who helped me should have more professional training so that he can serve the public well
luz IglesiasGreat location and great customer service all around recommended!!!
maria colucciI filled the has tank, and yet they only gave 7/8 full. That was wrong and I should be credited for any gas.
patrick moranThe young man at the front was a barrel of laughs. Keep him he made my morning complete frfr.
NANETTE cromartieThe rate for the mileage charge was a little too high for overall U-Haul is a good company
Robert McNallyAdd the employees in the review. The person was professional and pleasant.
Norma GutierrezNon
Rosa SantiagoToo much turnover in staff. Last rental was great with T. Latest with P and B gave us dirty van and return was hectic with one clerk doing everything. Inconsistencies hurt business.
Laurel BlanchardThe customer service representative who helps me is the best.
Akhanda ShresthaHave more than one person working
judy eadTeam is helpful and kind. Thank you so much!
Kelly Martin