Évaluations des clients U-Haul at Sheridan & Mississippi

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul at Sheridan & Mississippi

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Tia A. le

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The rep who helped me was wonderful. Ms. Ogawa hands down created the best customer service experience I’ve ever had at a U-Haul.

Annette V. le

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Morgan was more than knowledge and so very extremely pleasant and professional. Two thumbs up to Morgan!!

Steven Q. le

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Great equipment at reasonable prices. The staff is accommodating and pleasant. Fast easy experience.

Valerie C. le

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Very friendly and helpful !

Aisha R. le

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Le client n'a pas laissé de commentaire.

joseph h. le

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Morgan is amazing, very helpful & Gorgeous!! ??

DAVID M. le

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Le client n'a pas laissé de commentaire.

Oscar D. le

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Morgan was a great help and friendly

Roberta H. le

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Le client n'a pas laissé de commentaire.

Eric M. le

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Glad you have this text box because I don't know where to begin. It could be the misleading booking of the reservation: I booked a 20' with a representative and received a 15' upon pickup; or receiving the keys that I was to return the truck at 2 pm sharp because they booked another reservation at 215 pm the same day. ( which made me rushed and have to not pack well making extra trips equating to extra mileage charges) side note the lack of space also contributed to my extra trips and spending too much money. I would be so hesitant to book with your company and also hesitant to recommend. There are competitors that treat people better and have transparency.

DAVE L. le

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Le client n'a pas laissé de commentaire.

Tasha C. le

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Morgan was awesome! Excellent customer service

Gerald A. le

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The staff was very friendly, location is hard to get in and out of. Need to take better care of the equipment. Lights weren't working on the trailer when we picked it up.

byron c. le

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Need to have Proper qualified installation technicians. Started almost 30 Min late and took 2 1/2 hours and The GM although nice was struggling to install and manage store operations. Left with a non-working electrical install. Was able to drive to another location and have it fixed. Not all parts were provided but the second location provided all the rest of the parts and pieces.

MICHAEL M. le

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Le client n'a pas laissé de commentaire.

sharon i. le

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Le client n'a pas laissé de commentaire.

Enrique E. le

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Customer service was horrible! I made a reservation for 6:45pm I got there at 5:30pm to see if i could get it quicker and leave earlier. Was in the store for 30 minutes and no one was at the counter, left and came back 10 minutes after and still no one At the counter until another customer went looking for them

Desiree P. le

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The employee at 1104 S Sheridan Blvd always respect full she always make sure her customers been help.

Ethan A. le

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The manager was very kind and welcoming. Everyone here was great. After a long journey they were just very helpful and thoughtful and considerate. Was a bright spot in a long hard day.

Laura K. le

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I really enjoyed the online option to pick up your truck. Very fast and efficient.

Jason M. le

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mostly good, perhaps you can outline the app process a little more so customers are aware there is some time to be spent inputting information and a second form of ID or referee is required.

Cheryl K. le

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A cargo net and or tie down straps in trucks would be a nice touch!

miriam d. le

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Check out process is confusing. Text on status of truck never came. Morgan was great!

David K. le

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Fast efficient service. Well done guys.

Laura O. le

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Le client n'a pas laissé de commentaire.

Gloria R. le

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Not sure but as for myself everything worked out well. Thank You U-Haul!

Buckley B. le

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Nothing. The girl there was outstanding

joe g. le

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I have no discrepancies !!!

DAVID V. le

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I reserved my trailer at a different location, when I showed up they told me it was at this location. I did NOT receive a call or notification about my reservation or that it has been moved.

Andrew M. le

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Le client n'a pas laissé de commentaire.

David V. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Le client n'a pas laissé de commentaire.

gloria t. le

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Great customer service has and efficient!

Carey C. le

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Le client n'a pas laissé de commentaire.

Ivan M. le

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Le client n'a pas laissé de commentaire.

BERNADETTE M. le

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The staff was magnificent, curtious, knowledgeable with all the equipment, and extremely helpful! Keep the employees happy! Happy employees equals happy customers!

Angalina V. le

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Le client n'a pas laissé de commentaire.

DAVID T. le

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Get rid of your answering service. They are terrible. They told me i could get my car wired at the Garrison and Jewell location on Sunday at 3.they also said the trailer I originally wanted was only 33 dollars. That was for a 4x8 . Luckily i went to that location on Saturday to make sure they were going to be able to install it . After waiting in line for 15 minutes the one person waiting on everyone told me he didnt know why they told me the electric could be installed because their installer wouldnt even be there and was there then either. I had him sell me the part and i barely figured it out before i picked up the trailer the next day. I also tried to call the Santa Fe location the Tuesday before to see it they could hook up the electric and got the answering service again. She said sure they could and she wanted my credit card number to make a reservation. I was 5 minutes away so i said id just go over there and she said they will tell me i need a reservation so i hung up on her and went over there and they werent even open at 3 oclock pm because we had a bad storm come thru Denver. She said sure they can get me in and wanted my credit card number. I thought when i got there and they werent open maybe the 1st guy i talked to hacked my credit card because they dont know what they are talking about. Put 2 people in each store and get rid of that answering service or you are going to loose a lot of business. I would never use u haul again!

Charles a. le

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Le client n'a pas laissé de commentaire.

Jason M. le

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The person (Alex) that I rented from was wonderful. She was the only person that knew anything about anything. Nice, professional and got me in and out quick. The person thy handles the return- total opposite. He first ignored me when I pulled into the lot. You saw me pull up with the trailer and walk to the back of the yard without even acknowledging that he saw me.. I figured there be someone else inside but there was nobody- I walked around for a few minutes then went back outside and found him. He was rude, short with words and literally threw the trailer down. I don’t appreciate that kind of shitty attitude and I would definitely not appreciate him treating my equipment like that. Although Alex was nice to work with, I will never choose take any equipment from this location in the future. I realize it was first thing Monday morning, and it was a little chilly outside- but this type of poor attitude demonstrates a lack of respect for the customer. I recommend further customer service training and/or perhaps have more than one person running your office in the mornings. I guess I may also be a grouch if left to run the whole place on my own. Make it a good week folks.

Bob G. le

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Impressive arrangement at this site. Very quick turnover and was met at the gate immediately. Thank you.

richard g. le

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Le client n'a pas laissé de commentaire.

Andrew W. le

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Le client n'a pas laissé de commentaire.

gloria t. le

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Le client n'a pas laissé de commentaire.

Ryan F. le

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I had issues with the wiring harness that I purchased from another U-Haul just ~5 months ago. Though I was not happy about that, the folks at 2 different U-Haul locations (Sheridan and Mississippi and also 8th and Wadsworth in Lakewood, CO) were very helpful in getting things remedied for me. It was a pain - a total delay of over 2 hours but I attribute that to the faulty harness, not to your staff. They were friendly, happy to help, and mindful of my time crunch.

Michelle V. le

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Associates very friendly

Richard C. le

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Le client n'a pas laissé de commentaire.

Jesse R. le

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Le client n'a pas laissé de commentaire.

Ernest L. le

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Le client n'a pas laissé de commentaire.

GLORIA U. le

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The attendant said that she had not had a chance to clean the van a the cargo was covered in dirt, not really a big deal. I didn’t like the location because it’s hard to get into if you are driving south in Sheridan, and then you can only turn left to go north when you drive out.

Steven T M. le

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The only thing was it was very difficult to adjust the mirrors. But the truck was great location was great and the worker was helpful. Thank you.