I wasn't able to login and do the pre-check on the truck. The employee said that has been happening. So that was an unnecessary risk I took by not being able to check the vehicle before driving off. Additional, I did tell the employee. The alignment was off horribly. About 45 degrees off center which made it a pain to drive.ERIC W.
Customer Reviews for U-Haul at Sheridan & Mississippi
Pour nous contacter
Lakewood, CO 80232
(S Of Mississipi)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Quick, easy and friendly pick up experienceOmar C.
When I returned the rental, the guy that checked me in was rude, claimed that the rental was smoked in, overcharged 100 $and gave no receipt. When asking him why so much, he got really snarky and rude and that's when he accused me of smoking in the truck. The truck's sensor for low air in tire was on and when I told the guy about it, he said the tire was recently replaced and the sensor was not reset. The only good experience I had was the person I rented the truck from. Honestly, I'd rather throw everything away than rent a truck again from this experience.DODIE H.
Straighten the steering wheelKATHY B.
Laura was very knowledgeable and very friendly she got me hooked up fast service was very good very professional I would recommend this place to family membersRICARDO G.
Le client n'a pas laissé de commentaire.STEVE A.
Le client n'a pas laissé de commentaire.SARAH R.
Le client n'a pas laissé de commentaire.Grzegorz D.
My order location was changed without being given a heads up, so the morning I went to pickup, I had to go to another location 10 mins away to collect the van I ordered. Also the tires needed to be filled as soon as I started my trip, so that delayed me by another 20 min to get that taken care of.SAVANNAH M.
Very professional.SEAN S.
Le client n'a pas laissé de commentaire.Robert T.
Le client n'a pas laissé de commentaire.Tommy P.
Le client n'a pas laissé de commentaire.Larry M.
Le client n'a pas laissé de commentaire.AMY M.
Dropped off after hours. The app says to look for an orange box to drop the key. Should be updated to also say â€œor door slot key dropâ€ to avoid confusion. The door slot key drop didn't close and it didn't appear safe and secure. Overall, easy drop off process.STEPHANIE L.
Friendly staff, easy rental. Entire experience took less than 15 minutes to drive out with the truck. I tried Fluid beforehand and had a real hassle trying to rent one - ironically considering I had thought it more convenient at first. Merci!MARK L.
Le client n'a pas laissé de commentaire.BILL R.
Great service. Looks goodMichael M.
Although I ordered furniture pads, they forgot to put them in the truck. I noticed that once I has left the Uhaual center. It was frustrating as I need them during moving sofa, desk, dresser,â€¦Mostafa B.
Le client n'a pas laissé de commentaire.GERALD L.
Le client n'a pas laissé de commentaire.MARK W.
Le client n'a pas laissé de commentaire.Amanda G.
Le client n'a pas laissé de commentaire.David O.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.Alexander H.
Le client n'a pas laissé de commentaire.Alicia S.
Le client n'a pas laissé de commentaire.FRANK R.
Le client n'a pas laissé de commentaire.LAWRENCE A.
Le client n'a pas laissé de commentaire.Robert E.
Le client n'a pas laissé de commentaire.Laura L.
Le client n'a pas laissé de commentaire.AMIE M.
Tire pressure setting not reset before pick upDANA J.
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.Daisy V.
Nice reps!BRIANNA R.
Rented van had trash in it from previous user. Inconvenient location and limited space in the parking lot. The associate that was helping me with my reservation would not stop burping & yawning as he talked to me.Juan M.
Le client n'a pas laissé de commentaire.RAFAEL S.
Le client n'a pas laissé de commentaire.Jonathan M.
Le client n'a pas laissé de commentaire.Barbara G.
I was very happy a truck was available when I needed it on a busy weekend (holiday). The employee was very informative when I had questions.Cheryl R.
The gentleman was very nice, friendly and informative.Jelona T.
Le client n'a pas laissé de commentaire.Ashley H.
Staff was very helpful and friendly. It was an easy process. Thanks!!Shanta'E M.
Le client n'a pas laissé de commentaire.MELODE M.
Le client n'a pas laissé de commentaire.Jeffrey T.
Nothing. Great experience overall.Larry O.
Very helpful customer service and the worker was friendly & easy to work withGabriel A.
Le client n'a pas laissé de commentaire.Mereana L.
the guy working there was awesome.krista C.
The location and entrance is not easy to get in and out.It would be better to have one going on Mississippi east . I am sure you have heard this lolTina M.
Could be a little friendlier!Steven R.
Le client n'a pas laissé de commentaire.Kevin M.
Le client n'a pas laissé de commentaire.Scott P.
Devon is fantastic. Give him a raise.MATTHEW H.
The gentleman at the Sheridan site was very helpful. I also appreciate being able to rent a truck the next day.Tanya C.
Le client n'a pas laissé de commentaire.Selene K.
Great as is! Devin was great!Ross H.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.jason O.
Le client n'a pas laissé de commentaire.Nathan T.
Le client n'a pas laissé de commentaire.Kayla K.
Le client n'a pas laissé de commentaire.Fangayou Yaya O.
The app doesnt work. The link to continue after I spoke to a rep didn't work. The rep at the uhaul location deserves 5 stars for being helpful and chill. Uhual get 1 star for slacking on technology and providing better help to their staff.Eliane W.
Guys who checked me in and out were great.Gregory T.
Le client n'a pas laissé de commentaire.James W.
No problems.Gary G.
Keep up great customer service ðŸ‘Evon C.
Le client n'a pas laissé de commentaire.LADONNA H.
The general manager was wonderful and answered all of my questionsSuerina K.
Le client n'a pas laissé de commentaire.ALLISON J.
Le client n'a pas laissé de commentaire.Jazmin Z.
Le client n'a pas laissé de commentaire.James B.
Good all around - whole process was simple and seamless. Employee that I dealt with was awesome - knew what he was doing and pleasant to deal with.Collin D.
Le client n'a pas laissé de commentaire.Savannah G.
Devon rocks!Courtney D.
the gentleman that helped us was fantasic.James B.
Le client n'a pas laissé de commentaire.Kaitlin V.
Maybe not lie and say that there is damage to the vehicle when i did not get into any sort of accident and lie about mileage so that my bill is 1800BENJAMIN H.
The app does not work well. Functionality is spotty at best. If we are being directed to use the app over in-person. The app needs to work better. I tried to use the app when I was dropping off the truck late at night. I couldn't get it to work at all.Timothy T.
Picked up at 5 am through the app but the dolly and appliance cart I ordered were not included in the truck. My â€œmoveâ€ was a lot harder than it should have been because of this. Driver seat was also broken and could not adjust the position.Armando M.
Le client n'a pas laissé de commentaire.Donald S.
Le client n'a pas laissé de commentaire.joeseph L.
Le client n'a pas laissé de commentaire.Joseph L.
Le client n'a pas laissé de commentaire.Timothy K.
The gentlemen in the front counter was rude and had a horrible attitude.Salvador T.
Your man at the desk was very professional and easy to work with. Will rent from here again, and frequently, as I own a small audio company that will need larger vehicles than my Ford Transt quite a bit as events ramp back up.mateo H.
Devin (spelling correctly?) was awesome.vincent D.
Le client n'a pas laissé de commentaire.Courtney D.
Love this placeLaura B.
Have the right rear tire filled up more and have dolley's on supplyJacob G.
Le client n'a pas laissé de commentaire.Will P.
The guy running the place when I returned the vehicle was quite unfriendly. I returned the pickup cleaned very well and undamaged but the minute I left the lot with my ride home, I found out this guy decided... on his own with no consulting me...that I owed an additional 130 for a â€œscuff and small dent on tailgate.â€ I found out when my card was declined for the damage bill minutes later. Not only did I bit damage the truck in any way, The damage is flat out not on the vehicle I would've noticed something like that when I picked it up and when I was doing my final walk around on it before I dropped it off. I am not paying this charge and because they keep trying to take it from me I'm probably about to have to replace my card to keep them from stealing it from my account the second I have the amount in there. Had I caused the damage I would be willing to pay for it but this is not happening because I didn't do it. I will not be using this location again nor will I be using any U-Haul again Unless this invoice is amended to reflect that I don't owe that money.Angela J.
Le client n'a pas laissé de commentaire.Donald J.
great customer service, prompt and personable.David F.
I returned the trailer after the location had closed and tried to verify the return through the uhaul.com/share website but it repeatedly stated that I needed to have an account. I tried numerous times to set up an account with a password but kept getting the message that my "session time had expired" even though I had not taken more than 45 seconds. Consequently, since I wasn't able to verify the return online, I was charged the 20,00 $ fee.Allen S.
Le client n'a pas laissé de commentaire.Michael B.
Average is a good thing. It met expectations, the staff were helpful, all went fine. Some of the parking could have been a little better marked though.Colin D.
Le client n'a pas laissé de commentaire.Benjamin M.
Excellent service à la clientèleRoberta E.
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