Le client n'a pas laissé de commentaire.WAYNE S.
Customer Reviews for U-Haul at University of Florida
Pour nous contacter
Gainesville, FL 32601
(@ 8th Ave & Main)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Frederic I.
Le client n'a pas laissé de commentaire.ANDREW B.
I received a trailer with a defective tire, and was contacted after 5 hours when I was already loaded and on the road with my moving. Already requested a refund, but have not received any information from Uhaul. I wouldn't recommend this anymore...I have been a haul client, but this time Uhaul messed up.RICARDO ANDRES K.
Le client n'a pas laissé de commentaire.CHRISTOPHER D.
Le client n'a pas laissé de commentaire.Timothy D.
Trailer lights would work partial amounts of time and intermittently during trip.Joshua D.
You really have a great company. Everything was awesome and made my mace easyRichard W.
Vehicle was clean and disinfected but only thing was the windshield inside and out was really dirty.DARRELL N.
Le client n'a pas laissé de commentaire.Natasha S.
Very easy process, thank youDAVID W.
The antenna was messed up and I almost got blamed for it and they didn't give me the equipment I rented so now I need to file a claimdiana R.
More employees on site for rhe morning pickupsDuane D.
Very friendly staff. Brand new truck and equipment was perfect to move a tractor to the shop. Thank you team UHaul! Jeffrey WeisbergJEFFREY W.
Fast, efficient,, Professional, and courteous.CLIFTON J.
Very slow service.CHRISTOPHER H.
Le client n'a pas laissé de commentaire.BELINDA H.
Le client n'a pas laissé de commentaire.John V.
Le client n'a pas laissé de commentaire.PHILLIP W.
Le client n'a pas laissé de commentaire.TAHLIA W.
our visit was so smooth and easy, I showed my ID and credit card told him what truck I wanted and we were out of there. Donvain Batie was super, he also asked if we needed any other equipment or materials to make our move easier. on returning the van it was just as easy . Thank You Mr Batie we will certainly use U haul at N Main again.Joseph R.
Le client n'a pas laissé de commentaire.Heather M.
Le client n'a pas laissé de commentaire.JASON H.
Le client n'a pas laissé de commentaire.Bradley C.
Le client n'a pas laissé de commentaire.GEORGE P.
I actually reserved a unit from a different location, but there was no one there to let me into the gated area to pick up the truck. I called UHaul customer service, and was on hold for over 30 minutes with no help. I finally drove to the 802 N Main location and the female clerk at this location helped me still get the truck in time with no hassle.ANGELA T.
I appreciated the extra time taken by the young man who checked my vehicle back in. I am getting ready to help my son move to NYC, and have been debating what size truck we would need. He opened up the 10ft truck for me to size up and I was able to compare it to the 15ft truck, which allowed me to make a solid choice as to what we'll need. Overall a great experience, and it's never a hassle to work with this location.Jennifer M.
When returning the Uhaul is when the negative experience occurred. While returning the keys the manager on duty and I had a miscommunication on whether the employee in attendance was reviewing the uhaul and providing a receipt while I was trying to request a Lyft. We discussed why I was waiting and clarified the receipt would be emailed, and that wasn't the issue. It was beginning to storm and began to walk to a near by Zaxbys to continue requesting a ride inside a building. While walking, the employee that was there ran after me to let me know my account is on â€œHoldâ€ and asking me to come back. I did, and talked with the manager on duty. We discussed the balance that was not clearing from the account on file. I asked if they would take two forms of payment to clear the balance. When I tried to hand the manager cash to clear majority of the balance, the excuse was that the manager counted the cash for the night, and wasn't accepting any. Then offering to force me into a promissory note with Uhaul. Completely stupid, all that would've happened is the manager would had to add to the count, the remaining balance at that time would've been paid with the account on file.ivan B.
First off, my rental was not available at the specified location. Then later on, I noticed my air conditioning did not work. I was stuck in stormy weather with no way to see, due to no air circulation inside the truck; which caused the windshield to fog up very rapidly and bad. This was during a flood warning in my area also.Lacretia H.
Love this location! Thank you for helping me with my hauling needs.JENNIFER M.
Cindy! - Strong customer service! Her personal touches are appreciated.SCOTT W.
Make sure that the fuel levels match what is on the sheet because even though I was told to make sure to take a picture and submit it in the app (which I did) I was still charged for additional fuel - even though I filled the tank up way past where I got it. I have been renting from UHaul for 20+ years from different places around the country and this really upset me.ANTHONY O.
Le client n'a pas laissé de commentaire.Agustin P.
Staff was very nice, friendly and i had zero issues. Keep up the good work.Elena L.
Always on point!RALPH M.
Le client n'a pas laissé de commentaire.CRISTIAN C.
It smelled like someone took a pee inside the truck. It was a very long and uncomfortable ride.NICHOLAS M.
Le client n'a pas laissé de commentaire.Nicole S.
Le client n'a pas laissé de commentaire.LYNN D.
Le client n'a pas laissé de commentaire.DONALD D.
Cindy Proto and Donvain went above and beyond to help me. I am very grateful for their time and patience. They are great examples of good, hardworking people.ANN R.
The staff were extremely helpful and patient. Cindy Proto is an all star and so is Donvain. They were both so helpful and comforting in the process. I would absolutely recommend this location to a friend. Thank you all!ANN R.
Le client n'a pas laissé de commentaire.Anna P.
The truck smelled like cigarettes which made me and my son VERY nauseous! I will never use this location again!La Tasha W.
Fast check in/out. Friendly staff.YOEL S.
Great customer service and hitching the trailer to our vehicle. Merci.CHRISTOPHER M.
I have a fragile back, so found the seat to be very annoying. Tell people to take their meds before taking off on a long drive. !!!PAULA P.
Le client n'a pas laissé de commentaire.Lordins G.
Le client n'a pas laissé de commentaire.Lisa G.
Le client n'a pas laissé de commentaire.Bert C.
All were professional and helpful from rental process and return process as well. Would recommend this location.WALTER M.
Le client n'a pas laissé de commentaire.AMES A.
Le client n'a pas laissé de commentaire.AUDREY L.
Le client n'a pas laissé de commentaire.CASSANDRA B.
Le client n'a pas laissé de commentaire.JAVIER M.
Le client n'a pas laissé de commentaire.LUCILLE S.
Le client n'a pas laissé de commentaire.Thomas P.
employed need to be more friendly and smile alot moreChristian D.
Le client n'a pas laissé de commentaire.Branden O.
Le client n'a pas laissé de commentaire.KAREN K.
Le client n'a pas laissé de commentaire.RENATO S.
This is the best U-Haul location. Ms. Cindy you are so sweet and truly a pleasure. Thank you! Excellent customer service, price, and location.MARIE A.
great equipment, friendly knowledgeable helpful staff, they want to get you going. 5 starsCHRISTIAN B.
As before, simply space. Folks were great and experience compared to other areas of the country and locations.S Rowan W.
Le client n'a pas laissé de commentaire.LOUISE B.
Le client n'a pas laissé de commentaire.Roger M.
everything was goodRonald M.
Le client n'a pas laissé de commentaire.Cari M.
Le client n'a pas laissé de commentaire.NICHOLAS C.
Le client n'a pas laissé de commentaire.Richard M.
Both when I picked up and when I dropped off the truck masks were not worn by staff. Two of three of the staff on duty when I dropped off were eating dinner at the counter. While I understand people eat it created a non professional experience during the process.Timothy W.
Le client n'a pas laissé de commentaire.Thomas E.
Only one employee was wearing a mask and it wasn't a good one. It was terrifying, I don't want to get covid just because I had to rent a uhaul. Terrible.BROOKE C.
Le client n'a pas laissé de commentaire.TAMMY F.
Website for no contact pick up didn't work. Tried 3 times and kicked off 3 times. Fix needed. Overall, good experience. Would recommend and would return.James W.
See aboveMark R.
Great service, easy pick up and the trailer was in good working orderDAVID W.
I always enjoy the staff here, they know how to get things done and have a smile along with their productivity.Bryan S.
Tyler was efficient, fast and thorough.Peter E.
I would have preferred a truck with cruise control and also that truck needs new wiper blades.ROBERT W.
Customer service was much faster and better than in past visits. Keep up the good work.JOHN B.
Credit card vs debit card reservation was not well explained when making reservation online OR during face-to-face interaction. Ended up with full service amount being held on both credit and debit cards for days.Ramon O.
Le client n'a pas laissé de commentaire.BARQUITE C.
Le client n'a pas laissé de commentaire.MICHAEL R.
The only issue l had was the photo taking, it was sunny and bright so it was difficult to see what l was shooting. Also l could not get the whole truck in the shot.JAY L.
The staff was so very nice and helpful! I would absolutely recommend this location!!!LISA M.
STAY THE SAMEDEXTER H.
Le client n'a pas laissé de commentaire.DAVID T.
I appreciate the help and understanding I received.Phena H.
Le client n'a pas laissé de commentaire.JUDITH J.
Le client n'a pas laissé de commentaire.Melanie B.
Le client n'a pas laissé de commentaire.WARD W.
Le client n'a pas laissé de commentaire.Michelle B.
Staff were friendly and helpful.Della D.
Did nothing about my trucks broken door.Breanne G.
Le client n'a pas laissé de commentaire.Ames A.
I have no complaints at all! Cindy and all the people at this location are extremely helpful and polite and honest. Great place to do business!GAIL C.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.JON U.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!