Customer Reviews for U-Haul at Western Ave

3 714 évaluations

4167 S Western Av   Los Angeles, CA 90062
(South of King Blvd @ 42nd st)

(323) 295-6122

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(323) 295-6122

4167 S Western Av
Los Angeles, CA 90062
(South of King Blvd @ 42nd st)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Very efficient and helpful staff

ZAINA S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DLISA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kai B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTOR M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CECILIA F. 
Évaluation :
5

Nothing. PERFECT!!

GANESHA D. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

DAVID V. 
Évaluation :
5

I've been running from the storage for years I love it thank you for the good service

MORGANA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYRELL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYRONE J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOSE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VERNELL E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DONNA J. 
Évaluation :
5

Excelente servicio.

JOSE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE H. 
Évaluation :
2

One of the employees was drunk and hungover throwing up holding up all the customers , don't know her name but she had a short hair cut , it was unacceptable I couldn't believe it she even admitted to being drunk because she haven't drank in a long time that was very unprofessional and held up a lot of customers from returning vehicles , I more concerned on why they let her stay at work under those conditions

LASHAWN T. 
Évaluation :
1

I reserved my car hauler 4 weeks. And when I arrived they didnt have my car hauler... they wanted me 2 go to another location 15 Miles from that location... poor customer service

SAUL H. 
Évaluation :
5

This is the only U-Haul location I rent with! Ive rented with this location 6 times! Always stocked with what I need & the customer service is amazing! The cars are always clean & I love the new vehicles!

SYNTHEA G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

OMAR S. 
Évaluation :
4

Another employee too much waiting

FRANCISCO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy M. 
Évaluation :
2

The truck that I rented smelled really bad and there was dirt all over the inside of the Truck I told Mr Niel but he had nothing to say being he was the one in charge of cleaning up the trucks. I feel I should be comped something for this horrible experience.

JAMES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GILBERT L. 
Évaluation :
5

I have use this place twice and on both occasions the service has been first rate both checking in and out . I don't know their names but it was excellent service

SOFONIAS G. 
Évaluation :
5

It was fast and easy I would do business there again

MARCELO D. 
Évaluation :
1

Everything y'all need to improve everything at this location. Are just relocate not a good location at all trucks come up missing right along with the batteries. Very bad area

WILLIE W. 
Évaluation :
3

dropped off truck after hours. Need to indicate which entrances are blocked so customers returning trucks after hours do not have a hard time finding an open entrance.

DONIECE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia T. 
Évaluation :
5

Awesome employees, very helpful, 👍👍to both Mr Leonard and Mr. Neal. Always keeping customers satisfied.

CECILIA F. 
Évaluation :
5

The customer service inside and out was excellent I think they went far and above anything we could've expected equipment was clean it was very courteous will use them again which is about the third time anyway

ROBBY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy M. 
Évaluation :
2

To whom to reading this email, I put gas in car ,after i return it they say when i pic it up it was half tank gas ,i have photo they show 1/4 thank gas i ,they charge me 69 $for it ,i sand the photo to them ,which show it was 1/4 ,they say OOOO ,this people is very bad , ,best DR kass

KASRA B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard C. 
Évaluation :
5

Omg your worker at this location was working by himself and the computer's were down, he went over and beyond to help everyone trying to rent trucks he used 2 of his phones trying and accomplished the customers. There was customers coming from another Uhaul that did nothing for them and decided to go to the location where I was at they kept praising him for his helping everyone he worked also very fast considering his use of his cell phones my God. What a blessing

PATRICIA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IGAL T. 
Évaluation :
5

Make sure that the outside of the vehicles are washed properly including the windshield and the frame of the back of the van under the black mat. I am in the cleaning industry as an owner and I went above and beyond to make sure that the U-Haul was cleaned properly before I turned it in. I appreciate the service and I will definitely come back when needed. The person who checked me in who was Mr Leonard Cash was very professional and well spoken.

RODERICK T. 
Évaluation :
3

I was charged to much I had an emergency and they didn't honor my emergency

GWENDOLYN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILLY S. 
Évaluation :
5

Ken is the man! Allways takes care of me thanks

MARVIN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERTO L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrew S. 
Évaluation :
0.0

The guy in the store Very rude

Emebet H. 
Évaluation :
5

Very easy process. Leon and Cesar provided excellent customer service!

SHREE G. 
Évaluation :
3

Keep at lest 2 people/cashiers inside to service customers that wait in long line Ex specially in the mornings the long wait is horrible. And people should be allowed to leave their trucks over night and worry about being charged if the truck is broken into and the customer has to pay for stolen battery

rhonda G. 
Évaluation :
1

Manager at the morning shift was so rude not professional at all. will not be back to this location at all!!!

LARRY P. 
Évaluation :
5

Great experience! Thank you

Alfredo P. 
Évaluation :
1

Absolutely do not go here. They advertise “drop off” but there is not a single place to drop it off. The entire entrances are blocked and there is no place to drop it off. No parking garage has room for a TRUCK WITH TOW DOLLY. So we resorted to having to find a spot in the neighborhood, as many others did. We even drove to other locations in the area, and there was not a single uhaul locations that had spots free. What a joke!!!

Chase M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin D. 
Évaluation :
5

The Los Angeles location Western Ave and 41st is a prime example why U-Haul is the choice of movers. Great staff. Great customer service. The equipment was well maintained.

ORLANDO H. 
Évaluation :
1

Get rid of the rude employee by the name of Stephanie that doesn't know how to conduct business. That also came so close to getting the shit slapped out of her. She said she gave my reservation away and hr later one of the guys that works there came in I told him what happen he went and gave me a 20ft truck that was sitting there the hole time. I'm a loyal customer I rent from u haul at least 10 times every month.

michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERMAN R. 
Évaluation :
5

Hire more in door help

GEORGE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALVARO T. 
Évaluation :
5

Steve and his staff are very helpful in trying to find the best and suitable truck for us. Very professional, friendly and great customer services I give them 100 %.

Elbert F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Octavia R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Octavia R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSE E. 
Évaluation :
5

Everything was great

TUNISIA B. 
Évaluation :
4

Explain what the return process will be.

MERLENE F. 
Évaluation :
1

HORRIBLE EXPERIENCE!!! The van smelled like weed so much it gave us a headache, and it was super dirty. We were the last rental of the day so the guy there wanted to leave and we were told we could come back the next day at 7am, which was not going to work for us bc we needed it earlier. We cleaned the van out and trued to neutralize the odor, but we couldn't.

JUAN V. 
Évaluation :
4

Ramp option for 10' trucks

Bridget C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DALE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwayne W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesus F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAIME D. 
Évaluation :
2

Your. Policies are not customer friendly nor are your staff. Terrible.

DANIEL D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIN J. 
Évaluation :
4

Making adjustments to charges faster.

ENA M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Salvador S. 
Évaluation :
5

I absolutely love is location! They're always super helpful, stocked, & efficient! I've pushed a U-Haul from this particular location three times & each time was pleasant! Leonard Cash makes life easier in a seemingly stressful situation! Merci encore!

Synthea G. 
Évaluation :
1

I stood in line for 40 mins, and there was only three people ahead of me. The staff was very slow and unfriendly.

LEVON W. 
Évaluation :
5

That location needs more employees there were only two employees that day even though they were very busy ,they remained very polite and professional.. Ken was doing the job of three employees, cleaning the trucks ,assisting with rentals and checking return trucks all at once.That guy deserves Employee of the Month at least

KAREN J. 
Évaluation :
4

Need more employees specially on the weekends...

RIGOBERTO H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ONEL E. 
Évaluation :
1

when I rented the vehicle the manager typed on the paperwork 3/4 full of gasoline I took a picture of it being on 1/2 full when I returned it was on 1/2 full and yet was charged the next day on my card a 53 dollars for gasoline when getting gas does cost that much so I should have not been charged that fee

NORMAN W. 
Évaluation :
2

when we rented the vehicle the Gas tank was on 1/2 tank full when we returned the vehicle it was also on 1/2 full however because the paper said 3/4 full we was charged a 53 dollar fee for gas that was not in the vehicle I even took a picture of the tank that showed 1|full so I should not have to pay for 3/4 when it was on a half my name is

NORMAN W. 
Évaluation :
5

I've used Uhaul many times, always a five-star experience...

Donald A. 
Évaluation :
5

easy peasy, nice and friendly.

LOUIS S. 
Évaluation :
1

Rude staff

KELVIN S. 
Évaluation :
4

The guys checking me back in accused me of not putting gas back in the truck. The line on the check out paper and the line of the actual gas was exactly the same. He didn't charge me but lectured me even after I told him I would put more gas to go over what it originally had with rented.

JUMAH W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

K C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATEO H. 
Évaluation :
5

The manager at 43street Location has very Poor Customer Service Skills I've been grt8 customer with U Haul and I truly believe the customer's should be Respected period!!!!!!!!!! Need Improvement On Management

Donyae P. 
Évaluation :
1

I rented the car with a 1/4 gas, I returned it a little more than 1/2, I did not receive a reimbursement for the 1/4 more that I put in the truck.

Victor M. 
Évaluation :
5

The manager was sooooo helpful and the young lady got me out as quickly as possible when I returned my rental

Denisha B. 
Évaluation :
5

Customer Service is excellent.

priscilla A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CAROLINE W. 
Évaluation :
5

Easy and fast service

ANDREW G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KAHLIF C. 
Évaluation :
4

My Refund of only 18 $has not been returned to my credit card account and I feel I was over charged because of being charged for two days when I only had the Vehicle for One day and two extra hours.

JONATHAN G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHEYENNE S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lionel B. 
Évaluation :
2

We had to rent an extra day because we was advised not to leave key in drop box. Staff could have worked with us but didn't.

Erika A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN G. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

Retour
Haut de la page