Customer service was miserable. We rented the truck expecting to make a 160 mile trip and the truck was supposed to have a quarter tank but was actually empty. The employees knew someone stole gas from the parking lot because they found a hose dangling from a tank. They had made us wait till nighttime to pick up the truck and it was very beat up with a wrecked bumper and a missing turn signal. The truck was empty so I took a picture of the empty indicator and we filled the tank. We were unable to make the expected trip so we only drove it a couple miles to and from the house but when we returned it they did not make an adjustment for the lower mileage or the $150 of excess gas we were returning to them. They just kept saying "I DON'T CARE. We are going by the contract." They broke the contract by not having any gas in it so I had to go to get gas before starting the move. We were told to call the manager on Monday but we were unable to reach the location or him by phone so we left a request for a callback on the cellphone on his card but it is now Wednesday and he never called us back.
Location de camion de déménagement à Los Angeles, CA chez U-Haul at Western Ave
Déménagement en provenance/direction de Los Angeles, CA 90062? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul at Western Ave. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul at Western Ave
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Los Angeles, CA.
Location de fourgonnettes et de camionnettes à Los Angeles, CA
Les fourgonnettes et camionnettes de location U-Haul de Los Angeles, CA sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Los Angeles, CA 90062. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
That crew on this Location is very very Good customers service skill wonderful all shift
The equipment was clean and smelled good but the truck ran very rough
The trailer still had construction residue from the last rental.
Improve the equipment, make sure that customers have everything that they need, and don't overcharge people. I was overcharged almost $20, and despite my best and most respectful efforts, I have yet to be refunded my money.
Hello all, my experience here so far has been more than great. Miguel helped me through everything and managed making my 120 mile move easy by helping me with trucking and multiple storage units. his customer service I feel was more than beyond grateful and professional. Even when things got a little tricky with timing and space and computer malfunctions he was still very helpful and made sure I had everything I needed over the course of a week of moving. as long as my storage unit holds up with no problems Ill be more than happy with my experience here. Big thank you to Miguel!!!!!!
It was super convenient fast and no problems.
Yes I will definitely come back to the one on western and 41st ...easy experience..ty I will tell a friend who is moving her daughter by February 1st..
Contact the customer if you are going to charge them after the truck has been turned back in on time ,gas put back and keys place in the overnight slot.keep the customer aware of any problem
Everything ran smoothly. Keep up the good work.
Visibility is not the greatest in the rear view mirror because of the metal bars that are directly behind and slightly to the right of the driver.
This is my second time using this facility in a month. I got in and out quickly both times even the first time when I didn't make the reservation first. I received top-rate customer service both times. Thank you very much.
Thank you very much to the staff who attended us, it was a very professional and friendly service and thank you for your services in this pandemic that we are experiencing. Thank you ðŸ™ðŸ¼ ðŸ‡ºðŸ‡¸
Excellent service, Jose was very helpful and met our needs. Will definitely go back to this location.
The 24 hour truck share did not serve it's purpose. Had to wait until the office opened to complete the transaction. Frustrating to say the least!
Because a lock was still on truck door it ruined my day of business and loss $500 in income. I was insulted when charged $50. to remove lock then worried about removing items that were still in the loading area. Truck was obviously not cleaned or disinfected for COVID-19. So I had to disinfect myself. When I called I was put on hold for over 45 minutes, then UHAUL person hung up , when I called back to again explain the lock situation I was on hold for 51 minutes (this time I screenshot it) finally the locksmith showed up to remove lock. By this time it was too late to deliver the load I picked up. So I had to make special arrangements to deliver the following Saturday morning. I was charged for 2 days even with the discount I ended up paying more money from original estimate. I tried the complaint department and then again put on hold, I hung up after 30min.
The staff at this location were all so nice and helpful. The manager helped me check out my truck, and he was awesome! Very nice people.
Higher more people to work inside and outside
Very satisfied ðŸ˜Œ with the service ðŸ‘Œ
This is my U-Haul truck twice in a month, but the air conditioner has problems both times. The first time there is no cold air conditioning , the second time, the heater and the cold air conditioner both have problems. Fortunately, the engine is strong enough to allow me to travel all the way from Texas back to California.
Great staff....friendly, knowledgeable, a really convenient location. Usually have plenty of trucks, vans and trailers.
The tow dolly was broken from tnoh plastic fenders both side and when driving it would move down towards the tire causing it to rub. When uninstalling the tow dolly from the hitch i had a hard time loosening the top screw that mounts on to the hitch it would not turn to loosen had to try to many times finally grab a rock that was pretty big and use that to hit the screw to loosen up.
More employees to wait on customers .long lines and only one employee to issue out equipment the wait is too long to Ck in and out