Customer Reviews for U-Haul Moving & Storage at 31st & Main

2 068 évaluations

3100 Main St Ste 10   Kansas City, MO 64111
(Bank of America Building)

(816) 256-2297

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(816) 256-2297

3100 Main St Ste 10
Kansas City, MO 64111
(Bank of America Building)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Bright and clean. Elevator doors close almost immediately so be careful about leaving your things in there.

Laura M.  |  Expérience générale 
Évaluation :
5

Nicole has been an exceptional manager and made my U-haul experience exemplary. She has excellent customer service and went above and beyond on many occasions to assist me. I love her pleasant attitude and warm disposition especially during these trying times of the pandemic. She has juggled her responsibilities with grace and should be commended.

Tennille G.  |  Expérience générale 
Évaluation :
5

Nicole is the best give her a raise an get her some help

ralph j.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yasira F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Loris H.  |  Expérience générale 
Évaluation :
5

The staff has always been so helpful I really appreciate all their help. The place is very nice and well kept.

INDIA K.  |  Expérience générale 
Évaluation :
2

The staff are second to none. Always friendly, helpful and happy. Unfortunately I was misguided on the storage rates. I wanted a large unit for my clothes and one wasn't available. So I was assigned 2 smaller units that almost added up to what I needed but way less convenient on separate floors. Then I was charged a rate that was way higher than the large unit I requested and inconvenient as well. So I moved my storage to someone who gave 2 smaller units on the same floor while I wait for a large unit to become available and am being charged the rate that I would be paying for what I requested until that size comes available. THAT'S customer service. You don't punish a customer monetarily because you don't have what they need immediately.

mike b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy D.  |  Premières impressions 
Évaluation :
5

Xavier was very helpful and was very nice.

STACEY W.  |  Premières impressions 
Évaluation :
4

The stall that was given to me was still full and he moved me over to the next stall that he said was larger but it did not look like it to me. And I have to pay more then I was quoted. I am glad it is going to be temporary until I get a larger home and I will be measuring it when I go back. But it is nice and clean other then having to pay almost $25 more a month and a stall that might be smaller.

patricia t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew F.  |  Premières impressions 
Évaluation :
5

The guy that set up my account was very helpful and nice!!!!! Je

Michael F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yasira F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H.  |  Online Move In 
Évaluation :
4

There were a few hiccups but the staff and management was MORE than accommodating in helping me with my already complicated move. They made my experience SO much easier than it could have been!

INDIA K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Naima N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

roy c.  |  Premières impressions 
Évaluation :
5

The staff, Jaime, I believe and the lady she works with too at the KC main uhaul were remarkably warm. I was greeted kindly when I pulled in by a gentleman and they worked to get me two units and assisted me with each detail of my order! I appreciate all the amazing work and attention to detail.

Tennille G.  |  Premières impressions 
Évaluation :
5

Everyone was Excellent. and Very Helpful. Just wish the location was able to be open longer then 5pm. But Location is Great so that's a plus

Nancy S.  |  Premières impressions 
Évaluation :
5

jayme chandler and staff were great the best thank yall an mr chandler

ralph j.  |  Premières impressions 
Évaluation :
1

Lot attendant was on personal phone and walked away as I entered. GM and staff person were unbelievably rude, argumentative and unhelpful. Worst service I've received in years.

Brett M.  |  Réservation 
Non les évaluations ont été soumises pour cet établissement.

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