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Évaluations des clients U-Haul Moving & Storage at Airport
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Témoignages des clients récents de U-Haul Moving & Storage at Airport
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Very convenient and easy access to my apartment, due to moving to a house is the only reason I no longer need storage.
The price does not match the quality
Friendly staff. Brandon is great!
Mice came in my storage
Every time I get Mr. Cummings as my representative he is very kind and polite. He is always courteous to me.
Management and employees are always helpful, quick as can be expected while keeping accuracy.
Average
The only annoyance was the key fob would not work. I changed it out and the new one worked for one day, then stopped. That is very inconvenient when trying to access storage after hours.
Brandon is the best
Service was outstanding!
The owner was no nonsense and very helpful.
Love the place and staff
Customer services and promptness was very good.
I was only customer there and another man came in behind me. Fast, friendly service. I rented a much needed storage unit!! Questions answered and I was on my way!! Thank you so much.
i love it
Very helpful and knowledgable staff. The storage runnings were wonderful I rented a 10×10×10. Thank you uhaul. I like where there is a free month of storage with a uhaul rental
I couldn't be happier!!! Staff is great, helpful, and I recommend this place to everyone. Thank you!!
Pricing was high enough I had to move.
Brandon at Hersberger, Roanoke, Va is Awesome. A 10
Manager was rude and less then professional. He needs a course in customer service. You don’t rent a storage facility and make the customer wait 30 minutes before coming to unlock it. More but no roo.
There super nice people that work there,an very Accommodating to our needs
Convenient and friendly staff. Helpful with questions I had etc. Would use them again for sure.
They was great and help me to the fullest of their ability
I had a problem when the U Pak box was received by me in Cape Coral,FL one hinge was completely loose, couldn't get the door shut. I had to repair,it.When it arrived the whole side was loose.
Courteous service and well maintained facility.
I felt good leaving my furniture, possessions and memories in the U-Haul storage facility for the year. I would do it again.
Everything went well, staff friendly, service good. Only consideration if Ubox is for outside storage, despite being under cover, many of my items got moldy. Everything cleaned up well.
They were nice and kind they help me with any problems show me how to do the card key they took real good care of me
Staff were very friendly and helpful,but I had to go the facility to get questions answered. Anytime I called they did not answer the phone. I wanted our U-Box picked up early, but no answer.
Service was good though our storage unit was not ready for us. We had to wait while the unit was cleaned. If our needs ever require us to rent a truck again, we will come back to this location !!
Need lights in units.
over 2000 bucks worth of tools stolen out of here ,weather or not the video shows or not is to be seen soon but id never go back nor recommend anyone here
Great service!
Easy to work with
storage unit not working-another unit (larger) was provided instead at same cost-also, provided a dolly at no charge. thank you
N/A
They made the wrong right. Good customer service.
Great job as always!
Thanks
Awesome!
On time and truck very efficient. Did their best to please!
I asked them to help me unload which would have taken about a half hour. the manager said ok when his next person cam in and then went home and didnt help
Excellent service and staff were well trained Will use your service again in the future 👍👍👍👍👍👍👍
Great experience! Thank you!
DELIVER WAS DELAYED BY 3 DAYS WITH LITERALLY NO EXPLANATION. The person who actually delivered it was nice, but WHAT THE HECK on delaying by 72 hours?!?
The uhaul storage unit had fiberglass lining hanging down blowing on everything. The maintenance staff refused too fix it. I waited a hour hour. Per the management all the units have lining hanging.
The staff at this U-Haul facility were absolutely wonderful. I had my things in this storage location for about 9 months and they were in pristine condition when I took them out this weekend.
Moving and transition are very stressful occasions. I believe I was a "special case" as I was really confused and stressed. process.The manager and staff took good care of me!!
Upon moving my belongings out of storage I witnessed cockroaches. I didn't have cockroaches before moving in. I tried to call the office many times and the number was unavailable.
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