RICHARDTHOMAS B.
Le client n'a pas laissé de commentaire.
Évaluations des clients U-Haul Moving & Storage at Airport
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at Airport
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Kathryn K.
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Expérience générale
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Very convenient and easy access to my apartment, due to moving to a house is the only reason I no longer need storage.
Justin L.
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Expérience générale
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The price does not match the quality
tiffany d.
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Expérience générale
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Friendly staff. Brandon is great!
Daphne C.
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Expérience générale
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Mice came in my storage
levanda g.
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Premières impressions
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Every time I get Mr. Cummings as my representative he is very kind and polite. He is always courteous to me.
Doug P.
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Expérience générale
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Management and employees are always helpful, quick as can be expected while keeping accuracy.
charles s.
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Premières impressions
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Average
Amber M.
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Expérience générale
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The only annoyance was the key fob would not work. I changed it out and the new one worked for one day, then stopped. That is very inconvenient when trying to access storage after hours.
Ashley C.
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Expérience générale
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Brandon is the best
WILLIAM G.
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Expérience générale
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Service was outstanding!
Matasha C.
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Premières impressions
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The owner was no nonsense and very helpful.
CLARISSA H.
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Expérience générale
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Love the place and staff
dwight b.
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Premières impressions
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Customer services and promptness was very good.
beverly m.
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Premières impressions
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I was only customer there and another man came in behind me. Fast, friendly service. I rented a much needed storage unit!! Questions answered and I was on my way!! Thank you so much.
Jason P.
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Premières impressions
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i love it
Harrison M.
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Expérience générale
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Very helpful and knowledgable staff. The storage runnings were wonderful I rented a 10×10×10. Thank you uhaul. I like where there is a free month of storage with a uhaul rental
Joseph B.
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Expérience générale
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I couldn't be happier!!! Staff is great, helpful, and I recommend this place to everyone. Thank you!!
Jim W.
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Expérience générale
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Pricing was high enough I had to move.
debra w.
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Premières impressions
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Brandon at Hersberger, Roanoke, Va is Awesome. A 10
doug n.
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Premières impressions
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Manager was rude and less then professional. He needs a course in customer service. You don’t rent a storage facility and make the customer wait 30 minutes before coming to unlock it. More but no roo.
Mary H.
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Expérience générale
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There super nice people that work there,an very Accommodating to our needs
Frank H.
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Expérience générale
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Convenient and friendly staff. Helpful with questions I had etc. Would use them again for sure.
Preston E.
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Premières impressions
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They was great and help me to the fullest of their ability
jim b.
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Expérience générale
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I had a problem when the U Pak box was received by me in Cape Coral,FL one hinge was completely loose, couldn't get the door shut. I had to repair,it.When it arrived the whole side was loose.
JAMES W.
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Expérience générale
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Courteous service and well maintained facility.
Gary D.
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Expérience générale
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I felt good leaving my furniture, possessions and memories in the U-Haul storage facility for the year. I would do it again.
Deborah P.
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Expérience générale
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Everything went well, staff friendly, service good. Only consideration if Ubox is for outside storage, despite being under cover, many of my items got moldy. Everything cleaned up well.
Leroy S.
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Réservation
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They were nice and kind they help me with any problems show me how to do the card key they took real good care of me
James S.
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Expérience générale
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Staff were very friendly and helpful,but I had to go the facility to get questions answered. Anytime I called they did not answer the phone. I wanted our U-Box picked up early, but no answer.
Kathryn E H.
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Réservation
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Service was good though our storage unit was not ready for us. We had to wait while the unit was cleaned. If our needs ever require us to rent a truck again, we will come back to this location !!
Virginia H.
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Expérience générale
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Need lights in units.
michael z.
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Expérience générale
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over 2000 bucks worth of tools stolen out of here ,weather or not the video shows or not is to be seen soon but id never go back nor recommend anyone here
Donna J.
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Expérience générale
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Great service!
Brenda B.
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Expérience générale
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Easy to work with
Carol K.
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Réservation
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storage unit not working-another unit (larger) was provided instead at same cost-also, provided a dolly at no charge. thank you
KARA S.
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Expérience générale
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N/A
SHAINA W.
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Réservation
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They made the wrong right. Good customer service.
Christopher H.
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Expérience générale
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Great job as always!
WES G.
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Expérience générale
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Thanks
muhammad h.
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Expérience générale
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Awesome!
frances s.
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Expérience générale
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On time and truck very efficient. Did their best to please!
Robert H.
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Expérience générale
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I asked them to help me unload which would have taken about a half hour. the manager said ok when his next person cam in and then went home and didnt help
Ronald c.
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Expérience générale
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Excellent service and staff were well trained Will use your service again in the future 👍👍👍👍👍👍👍
Phyllis T.
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Expérience générale
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Great experience! Thank you!
Benjamin C.
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Expérience générale
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DELIVER WAS DELAYED BY 3 DAYS WITH LITERALLY NO EXPLANATION. The person who actually delivered it was nice, but WHAT THE HECK on delaying by 72 hours?!?
Grace W.
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Expérience générale
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The uhaul storage unit had fiberglass lining hanging down blowing on everything. The maintenance staff refused too fix it. I waited a hour hour. Per the management all the units have lining hanging.
Tiffany J.
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Expérience générale
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The staff at this U-Haul facility were absolutely wonderful. I had my things in this storage location for about 9 months and they were in pristine condition when I took them out this weekend.
amina a.
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Expérience générale
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Moving and transition are very stressful occasions. I believe I was a "special case" as I was really confused and stressed. process.The manager and staff took good care of me!!
Robin P.
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Expérience générale
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Upon moving my belongings out of storage I witnessed cockroaches. I didn't have cockroaches before moving in. I tried to call the office many times and the number was unavailable.
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