Évaluations des clients U-Haul Moving & Storage at Alma-Plano
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at Alma-Plano
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Tracey L H. le
They were outstanding, and assisted me when my computer was broken, I was able to obtain truck and crew on short notice. I had a wonderful experience and would recommend them highly to anyone I know in the area. Thanks guys! Happy Holidays!
Debra B. le
I rented for 2 years and had no issues or problems, check I was easy checking out even better! Love the App, so customer friendly and convenient!!!
Marianthe N. le
Reservation was easy, pick up was prompt. The van I rented was clean and in good condition. Agent was courteous and knowledgeable. Will use Uhaul again.
Feyadia W. le
Staff was great. I had a payment issue but the store manager got everything worked out for me.
Pamela D. le
Nothing. It was great customer service, great price and great truck. Thanks!
ISRAEL D. le
Nothing. Great service and a good selection of moving products at a reasonable price.
BILLIE W. le
My Uber dropped me off next door at a public storage and when I called the lady working at UHaul answered the phone and treated me like an idiot when I arrived asking “you think we are public storage or something?” After that I felt like there were a couple other comments that were made that were coming from a bitter place. Also. She seemed to act like it was really strange that I was dropping off the U-Haul at a different place than where I was picking it Up. The place was clean and the U-Haul was great but this lady treated me in a manner where I won’t go back.
Mercy H. le
This Uhual location is Superb{Cleaniness}~Staff Went Above and beyond to accommodate Me Professionally and With Urgency????????I'll be back it need arise~
Severine T. le
I reserved a pick up trunk for 145pm but when I got there, it was not going to be available till 3pm, forcing me to rent a bigger vehicle since I was already there. Wasn't happy
Robert L. le
A very easy process and experience.
Phyllis C. le
Windows were filthy in the van Could not see out Cleaned them myself
Kelly C. le
Marion was extremely helpful and courteous. I was having a multitude of problems doing the online check in and she was able to help me in person and got everything going smoothly all while being understanding of my technical difficulties. Marion is really a class act employee and I appreciate everything she did to help me .
Taner A. le
Florance was awesome. She was very helpful..
MAUDE G. le
Never any problems with the staff or the facility. The staff was always helpful and knowledgeable.
Olugbenga D. le
Everything went smoothly. Easy check in and return.
Tatiana M. le
It would have been nice if the location was open during the posted business hours.. I returned my truck at 6:30 and no one was there despite the location being open until 7pm..
richard R. le
Very friendly and quick. Thank you!
April C. le
The online service was slow but theagents at the site were FABULOUS
Michael D. le
Staff was great, service was great. Only complaint was I drove 9 miles and got the truck with a full tank, I put 6.5 gallons in it to top it off. Not a huge deal but I doubt the truck gets that little gas mileage.
Steven D. le
The back-up camera screen is in the left side of the rear view mirror! Totally inadequate in size. I did not feel safe backing up in that van.
william B. le
Great staff and great truck. Very good.
Ricardo A. le
The van advertises that it fits a queen bed. Technically yes it does...however I assumed it would fit with the mattress standing on its side. That is not the case you have to lay it horizontally which worked out fine but it's much more cumbersome that way.
DIVERSIFIED I. le
Marian has been SO helpful. I've been in & out of our 3 storage units a lot the last month. And she's always been there to answer questions & help me. I truly appreciate her.
Sakinah R. le
Sorry I don’t remember the young lady name that helped me, but she was awesome.
Jerome B. le
Very bad experience the transport trailer was late and out if the way the guy w trailer was rude made me load car myself, the truck was out date and had a blowout when I arrived in Texas very experien
BARBARA C. le
Office hours could be a bit longer, maybe open earlier.
DIRK L. le
This location was convenient for me and has always been clean and well maintained. I also appreciated the cameras located throughout the facility and staff were frequent visible around the property.
Shelise T. le
The Uhaul Representative was knowledgeable about producrs and services, and very attentive to my moving needs.
Mona M. le
Very clean facilities and the staff was great.
Michelle M. le
Thanks for letting me have my things. There were a lot of things that were not going to be able to be replace Thanks
Rajkumarie R. le
A pleasant business atmosphere,, needed to put in place a set of dependable movers and the ones I had left his cards @ the plac
Mirza B. le
The support staff was really helpful and did an excellent job in connecting and later diconnecting the trailer to my SUV . Will definitely use this facility again
Elaine W. le
We are very pleased with our experience.
Ramona A. le
Very polite and courteous
Lumantha M. le
I liked the space I rented , it was just a little expensive than Public Storage for the same sq.ft. Other than that everything was well.
loretta k. le
Staff is very hard working and friendly.
annie e. le
Staff friendly and efficient. Storage space clean
Thomas M. le
Water leaks in multiple places. My unit - 1118 - directly affected with 2 leaks. Manager was apathetic and offered no help. Definite liability. Writing Google review as well...thanks for the reminder.
PAUL H. le
Have been very happy with services.
DONALD S. le
We used the climate controlled storage. It was great, far superior to storage units we had used in the past If I need storage again, this will be my first choice.
vernell h. le
Great service!!!
CAROLE C. le
none
BEVERLY K. le
A good solution for our needs.
SHELLY V. le
The office helped me in so many ways.