Évaluations des clients U-Haul Moving & Storage at Anaheim Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Anaheim Blvd

Cote générale :

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VICTOR O.
Évaluation :

I reserved a car transporter on fri , for pick up on sat at 11:00 am at Anaheim loc, got there at at 10:30 am but they didn't have the equipment , they send me to Fullerton , Also didn't have it , then was sent to garden grove , same thing , then to Westminster, same problem ,, I end up picking up the equipment at Anaheim, 4 hrs late , on Fullerton they told me I was going to get a $ 50 refund .. never got anything.. really Bad service .. not recommended .!!! Look for other options .!!

Brandon L.
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Service was super slow

STEVEN L.
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Le client n'a pas laissé de commentaire.

RANDALL R.
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The employee that checked me in and set up my tow dolly was great, super nice and quick. I wanted to offer him a job with my company. Because of this guy I would come back to this location.

PHILIP C.
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Rep at the location was amazing! great service.

JOSEPH M.
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Le client n'a pas laissé de commentaire.

Sonya F.
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Le client n'a pas laissé de commentaire.

Daniel R.
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Le client n'a pas laissé de commentaire.

SCOTT M.
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On the utility trailers there is these side lips towards the lift gate that reduced the actual size of the utility trailer. It would be nice the have them redesigned to remove the edges.

Melizza C.
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Le client n'a pas laissé de commentaire.

joseph D.
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Le client n'a pas laissé de commentaire.

Richard M.
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THE ONLY THING I WOULD ADD IS FOR THE CUSTOMER TO DO EVERYTHING ON LINE BEFORE ARRIVING.

TODD B.
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Le client n'a pas laissé de commentaire.

ANDREA H.
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Le client n'a pas laissé de commentaire.

ken L.
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Le client n'a pas laissé de commentaire.

BELLA D.
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Le client n'a pas laissé de commentaire.

DONNA B.
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Staff was professional, helpful and kind. It was a pleasure working with the staff at this location!

DUNCAN H.
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Very expensive., reduce fees.

Dale E.
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Very little customer parking

Juan T.
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Horrible customer service, Antonio looks like he hates his job

Catherine C.
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Nothing

Bruce H.
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Le client n'a pas laissé de commentaire.

LAWANDA J.
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I am VERY PLEASED with this uhaul It is the only one I use I come all the way from pasadena because the staff is so Friendly kind and helpful.

Veronica C.
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Le client n'a pas laissé de commentaire.

Luis C.
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I loved this location because the service was fast and easy. I was in and out within 10 minutes.

JORGE C.
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Keep doing what you are doing at this location

doug J.
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Le client n'a pas laissé de commentaire.

Julian S.
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Le client n'a pas laissé de commentaire.

MELQUISEDEC G.
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Le client n'a pas laissé de commentaire.

Linda H.
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We actually made a reservation online for the C Stop location to only find out after waiting 45 minutes for a manager to show up that the location is actually all day and got re routed to the Anaheim location. The staff was great and moved the line quickly however I wiped down the door handles, steering wheel, arm rest, etc that was filthy! I used 4 Lysol wipes and each one was black after wiping down the necessary touchable places. With COVID-19 the filth of the vehicle was not acceptable at all!!!

ENRIQUE L.
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Le client n'a pas laissé de commentaire.

Julie S.
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This location was easy to get in and out of. The people who helped me through the process were helpful and very polite. The cargo van was clean, really easy to drive, and the AC was perfect! Highly recommend and would use uHaul and this location again. Only thing I'd like to see are handles to help pull your body up into the back of the truck. Two middle-aged women loading a truck with furniture and we needed leverage. Highly recommend.

J M.
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Le client n'a pas laissé de commentaire.

COREY B.
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Great service the guys were very professional

ONJAY R.
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Pro CSR.Thanks 4 excellent service.

JAMES G.
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My truck was ready to go when I got there and the rental process was easy. The rental agent was very friendly. I've rented from you before and I always recommend you to people I know.

ONJAY R.
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Good service.

MARY M.
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Le client n'a pas laissé de commentaire.

Rosa A. | Online Move In |
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Horrible storages and entrances

DOUGLAS K.
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Le client n'a pas laissé de commentaire.

Madison A.
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Le client n'a pas laissé de commentaire.

Jeffrey S.
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Not much. One of the employees needs to make more eye contact. He's solid in terms of efficiency, but the friendliness isn't there. Perhaps if he were prohibited from wearing his hat indoors...

Martin C.
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Le client n'a pas laissé de commentaire.

ADALBERTO B.
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Le client n'a pas laissé de commentaire.

Natalie J.
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Le client n'a pas laissé de commentaire.

KENECHUKWU E.
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Le client n'a pas laissé de commentaire.

BROOKE E.
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Le client n'a pas laissé de commentaire.

JOSEPH F.
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Le client n'a pas laissé de commentaire.

JAMES N.
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Le client n'a pas laissé de commentaire.

Lawrence C.
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staff was very helpful.

ALEX G.
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Always great customer service at this location. These guys know what they are doing here!

David C.
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Le client n'a pas laissé de commentaire.

PATRICIA V.
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Some courtesy bottles of water, people moving sometimes don't realize how tirering is to move and get so thirsty, that was my experience

GREGORY C.
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On one of the chains that hold the vehicle to the trailer one of the rubber links that help fasten the end hook to the reciprocal link was missing. That's it !

GONZALO V.
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Le client n'a pas laissé de commentaire.

Pablo R.
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Employees have the best customer service etiquette. Everything was very well explained.

LaWanda J.
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Le client n'a pas laissé de commentaire.

Bianca B.
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Le client n'a pas laissé de commentaire.

Keith R.
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Super helpful and friendly

Miguel I.
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Le client n'a pas laissé de commentaire.

Marilyn M.
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Le client n'a pas laissé de commentaire.

FRANK B.
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Le client n'a pas laissé de commentaire.

Tracey D.
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The truck was an older model and the seats were torn. I had just rented a truck two days prior and had a newer model truck (same size 10ft truck) and the first rental was so much nicer.

Tracey D.
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Le client n'a pas laissé de commentaire.

Ricky E.
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Very Unprofessional , ignorant , and completely inconvenient won't be going back to this location

Tricia B.
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Le client n'a pas laissé de commentaire.

DAVID A.
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Truck smelled like cigarettes. I had to go all over. The first location didn't work. Had to drive to another location 34 minutes away. The truck I ordered wasn't there. Terrible experience.

RAVINDRAN R.
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I think it was overall a great experience

DENISE A.
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They forgot my dolly , but stuff happens.

ROBERTA C.
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Le client n'a pas laissé de commentaire.

Ron F.
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You guys rock

EDWING R.
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Le client n'a pas laissé de commentaire.

LAWRENCE C.
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One of your best location. Would highly recommend.

Robert H.
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Crew was great, loaded me up ad I was on my way pretty quick

ADRIANA A.
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We had to buy the adapter (or rent it) for the brake lights to work on the tow dolly. We previously rented a tow dolly and didn't pay for it, it was given to us to use, them returned. We decided to buy one there since we weren't given the option to borrow one. Other than that, service was good and quick.

PETER H.
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Antonio and the other guy(sorry, forgot his name) were real nice and helpful. Would recommend this place to others.

FROILAN P.
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Le client n'a pas laissé de commentaire.

Iulia R.
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I was second in line to return my Uhaul. After the 3rd customer pulled up behind me to return his Uhaul, he was helped before I was. I had been waiting over 5 mins to be helped and the customer that arrived after me didn't have to wait and was helped immediately. Not the greatest customer service after a move and just wanting to drop off and go home.

STEVEN D.
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Better customer service ! I had reservation at the Garden Grove Location originally. I showed up on time but was informed they didn't have a trailer for me. I was told they were sorry but maybe later that afternoon they would find me one. I left and had to find one myself in Anaheim with no help from the Garden Grove location. I even spoke to the manager and president who were not any help. Uhaul customer service is absolutely horrible on the pick up and drop off locations.

DEBRA B.
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Le client n'a pas laissé de commentaire.

CHRISTINA C.
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Le client n'a pas laissé de commentaire.

Ronald M.
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Le client n'a pas laissé de commentaire.

JASON R.
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Everything was great and everyone at this store have been nice. Thank you

STEVEN B.
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Did smell like someone before me was smoking pot in the vehicle

suzzane R.
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Le client n'a pas laissé de commentaire.

FAITH S.
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Everything was ready to go , and good prices !

MARK K.
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Le client n'a pas laissé de commentaire.

SOFIA R.
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I have rented a truck three times within the month and every single time I have been their customer has been beyond excellent the speed on how we get there quipment the treatment everything has been wonderful I am just so thankful and I'm glad that I chose your service, to help us bring the donations to our communities. Thank you!

judy S.
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Le client n'a pas laissé de commentaire.

LAWANDA J.
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Le client n'a pas laissé de commentaire.

JAMES C.
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Le client n'a pas laissé de commentaire.

Gregory C.
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Le client n'a pas laissé de commentaire.

Juan V.
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Thank you to Eddie Burciaga at the Anaheim, California location and Diana at the Gilbert, Arizona location for their great customer services.

Lilah T.
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Le client n'a pas laissé de commentaire.

Justin W.
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When a reservation is made in advance, honor it. Changing last minute to the other side of the county is no way to run a business.

arturo L.
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Very easy very nice.

brian K.
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excellent friendly service.

Christopher T.
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Hello, I walked in a few minutes before nine and i just paid and the truck was pulled to the front. Quick explanation and I was on my way. When I dropped it off, someone was there immediately and checked me out outside and I was done. That was perfect. Great customer service and so easy with no complications at all! Thank you!!!

ronald S.
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Le client n'a pas laissé de commentaire.

Michael D.
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Le client n'a pas laissé de commentaire.

Rhonda A.
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The truck wasn't clean, the windshield was very dirty and had to clean it myself, the guys that worked there didn't go over anything in the truck with me, my first time driving a u-haul. I was just very unhappy.

JOSUE B. | Expérience générale |
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Everything was fine, except for the days that I wanted to close out my account. On one day, after waiting 20 minutes for the gentleman to finish fumbling with the printer, I was told he couldn't close my account, and that I would have to return the following day. On the second occasion, I waited for a while - even though the office was open, no one was in the store, or anywhere to be seen on the grounds.

RALPH O. | Expérience générale |
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I did BUSSINESS with your company at the Anaheim location for close to 8 years, due to deteriorating health concerns I had to leave the state to be with family, thank you for your outstanding service. Ralph Owens. Ps, except for the rat drippings.

PHILIP JON L. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Grace G. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Elaine D. | Expérience générale |
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Eddie is a great Manager!!!!! Jordan is a great worker, very friendly and professional! Antonio helped us with great customer service!! The ENTIRE STAFF IS GREAT, PROFESSIONAL AND HELPFUL. GREAT PLACE

Susan D. | Expérience générale |
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no comment

Marshal M. | Expérience générale |
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Do I received any money back I did leave early

Susan D. | Premières impressions |
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Everything was very well explained so I understood what was expected in signing up for a storage unit. The young man who helped me was very professional and explained everything.

Jeanine E. | Expérience générale |
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Thank you!

Teresa M. | Expérience générale |
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Will never recommend U-Haul.

PATRICIA D. | Expérience générale |
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Good experience with staff. A little hard to get into since it is compact and stuffy in the halls. Twice when I came by there were people loitering around the area which made me a bit uneasy. Thank u.

Kevin B. | Expérience générale |
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Was very pleased with facility.

bob h. | Réservation |
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Very helpful and accomadating.

Non reviews have been submitted for this location.

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