Le client n'a pas laissé de commentaire.Gregory W.
Customer Reviews for U-Haul Moving & Storage at Austin Hwy
Pour nous contacter
San Antonio, TX 78218
(@ Perrin Beitel Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
It was all good nd the person that helped me was real nice nd i was out of there like in less then 5 minutes while he checked the truck nd contract thank uJose C.
Excellent service à la clientèleRaizo M.
Friendlier hello would be nice! Hello, welcome to uhaul how may I help you today.Robert L.
I also had to the Store Operator Owner..The Service he provided was Outstanding. I would recommend him Highly.LESLIE C. | Premières impressions
None was excellent!Rogelio T.
Le client n'a pas laissé de commentaire.Ramon V. | Premières impressions
Reported leaking roof in April, was told it would be fixed, it wasn't, said that they would get me a different unit, never did, still leaking in on my belongings in November, lost a great deal to water damage and mold, which I am allergic to. Took pictures and videos of my unit , things full of water from the leaking roof and damaged items as I try to salvage precious things.Patricia M. | Expérience générale
First: Thank You Jesus for allowing UHaul to have had the trailer that we needed. It was perfect and dueable. Customer service was awesome inside and outside. We are very pleased. Thank y'all for all you do for everyone.Daniel V.
It was the best place and price to get anything I need for moving or hauling are Towing I recommend this place everybody I know that needs to get things done this is the place thank you very much Ray and his crew hard-working work environment helpful and honest peoplefernando g. | Expérience générale
Ray was greatStephen H.
Le client n'a pas laissé de commentaire.jessica c. | Expérience générale
the manager and the staff gave us excellent service!sandra r. | Premières impressions
Le client n'a pas laissé de commentaire.Kamal P.
Well i was told i could not do a night drop so i was charged a day and a half because i couldnt do the night drop and after paying additional 89 dollars for the half day i was told i could have dropped it off at night for only 20 dollars so im upset i was lied to and charged 69 dollars extra for a lie.BELDE A.
Le client n'a pas laissé de commentaire.Patrick M.
Le client n'a pas laissé de commentaire.kim V.
Gas gage was broken but they didn't know because it was a self pick-up 24/7 thingWilliam M.
Le client n'a pas laissé de commentaire.SIMON G.
Staff and owner were polite and very efficient! I had a great experience with this locationRichard S.
Everything was excellent and a clean storepedro Z.
Le client n'a pas laissé de commentaire.Patricia R.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.Jason F.
Service was excellent!Kathy L.
Staff went out of their way to make our experience a good one. The Berle man in charge was professional and very helpful.Elizabeth P.
Le client n'a pas laissé de commentaire.Cecil K.
Le client n'a pas laissé de commentaire.linda N.
Friendly staff. Enjoyed renting a UHAUL from this location.Hassie L.
Le client n'a pas laissé de commentaire.JOSHUA A.
Le client n'a pas laissé de commentaire.Trevon G.
Dont over charge themELIZABETH C.
Le client n'a pas laissé de commentaire.STEVEN G. | Expérience générale
Le client n'a pas laissé de commentaire.DOUGLAS S. | Expérience générale
Le client n'a pas laissé de commentaire.ESMERLIN B.
Le client n'a pas laissé de commentaire.Douglas R.
Diaappointed that rental location was changed at last minute which left no alternative but to accept the new location which was extremely inconvenient. There was no further concessions to allow for an alternate drop off location.Sally G.
I appreciated the very efficient check in process.Tommy J.
Very nice your man checked us in Thank youCharles A.
Le client n'a pas laissé de commentaire.Jesse H. | Online Move In
Le client n'a pas laissé de commentaire.Lawrence R.
Le client n'a pas laissé de commentaire.Miguel P.
Le client n'a pas laissé de commentaire.DENNIS C.
Excellent service - highly recommend.Pamela P. | Expérience générale
Easy to work with very accommodating when I had to call and add days also very helpful when we had a breakdown it took a while to get hold of somebody but after we got hold of somebody they worked everything out very well for us usyvonne W.
Le client n'a pas laissé de commentaire.Javette S.
Le client n'a pas laissé de commentaire.SEAN N.
Le client n'a pas laissé de commentaire.Jerry F.
The manager was excellent and very professional checking me in and out. There was very little wait-time coming and going.Fredericka Y.
Consider and refund clients money if they don't end up using the truckGalving B.
Tie chain was missing on one side of two dolly Other that that, my experience was greatRick P.
Le client n'a pas laissé de commentaire.Kay M.
Best Uhaul Truck&Storage I've been to hands down! Very Professional. Accommodating, Clean and Convenient. Would also like to give recognition to the Management Ray, he made this difficult move so much easier from time I opened my storage unit to closing out and renting a uhaul truck. Thank you !Marche F. | Expérience générale
Le client n'a pas laissé de commentaire.Cedrick G. | Expérience générale
Le client n'a pas laissé de commentaire.ANTHONY C.
Derek was very professionalGARY G.
The trailer was caked in mud on the inside and outside. I had to sweep it out since I was moving furniture that I did not want dirtied and did not have time to rinse it out. One of the left tires was low on tire pressure.JASON F.
Staff are very friendly and helpful. Definitely made my visit worth.haiming q. | Expérience générale
The General Manager did his best to try and salvage what had been a disastrous situation - My original reservation was bumped to another location and that trailer was not road worthy at all, so eventually after my entire day was lost, I ended up at this location. Melissa was completely unhelpful and made matters worse, causing the general manager to step in and fix things.MILES M.
Staff are very friendly and helpful.haiming Q.
The workers were very helpful and nice.Ashley H.
Thank you for always in great driving conditionsNelida A.
The truck I drove seem to not be able to shift gears when you're accelerating from slow to faster work the engine very hard. Also I used 1/8 of a tank of gas going 6 miles and they wanted to charge me 10 $because I didn't sell it up I couldn't put that little bit of gas in a car or a truck so it looks like I would be giving you guys a gallon of gas for someone else but I guess that's the contract even though I don't necessarily agree with itPatricia R.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.THOMAS DAIN B.
Le client n'a pas laissé de commentaire.Edward S.
Le client n'a pas laissé de commentaire.Hunter M.
Le client n'a pas laissé de commentaire.Monica O.
The pick up location, the drop off experience was horrible.. the failed to log in the equipment and I kept getting calls that it was past due. I had to call the San Pedro office in person for them to fix it.. I did not appreciate them failing to log in the return.. piss poor servjcedouglas S.
Truck was old and very dangerous. If I drove past 60 mph it would shake, if I moved steering wheel even 2 inches it would go off the road, the driver's window weather strip was torn and very loud wind was heard, head lights very weak and even high beam only projected about 40 feet (dangerous). Headliner torn to shreds, horrible truck.Andres G.
Friendly peopleCurtis K.
Better running trucks.Carl S.
Was very happy. The return of my trailer could not have gone smoother.STEVEN H.
Always a great experience. Quick & friendly. We are a office equipment business and have to rent trailers often to deliver & set up machines! Merci!ANTHONY S.
Le client n'a pas laissé de commentaire.Paula S.
Ray was very helpful and accommodating! Service rapide et convivial.MEAGAN L. | Expérience générale
👍🏽VERNET Y. | Expérience générale
We had a fire and needed storage for our entire two offices. Ray set us up with what eventually was 4 units. Every question was answered, every need was met. I can't say enough about what a great experience U-Haul and especially Ray, gave us. Merci.NANCY M. | Expérience générale
Ray and his team always provide excellent customer service every time we need a truck.BEN W.
The van or truck sometimes seem to smell of smoke maybe air out them a little longer.Paulina G.
OutstandingMark G S. | Expérience générale
Le client n'a pas laissé de commentaire.alexander L.
The staff was excellent and very helpfulkaren G.
Le client n'a pas laissé de commentaire.Alireza Y.
Le client n'a pas laissé de commentaire.Robert T.
Best maintained uhaul truck/ van I've rented. Merci!nelida A.
Very courteous!JOE R.
Everything went wellPaula G.
Good servicemiguel M.
Le client n'a pas laissé de commentaire.HECTOR C.
Le client n'a pas laissé de commentaire.Frank S.
Le client n'a pas laissé de commentaire.Chandra H.
Derek did a great job.Cindy S.
Le client n'a pas laissé de commentaire.WILLIAM S.
Everything was osharon L.
Le client n'a pas laissé de commentaire.Naeem U.
All goodAngel A.
Le client n'a pas laissé de commentaire.Roy T.
Stay as you are, don't change up on us, we are happy customers, in what ever state we need you. Thank you, May God Bless uhaul and it's people.MORDE CHAIEL I. | Expérience générale
Excellent, friendly and timely servicerobert K.
No improvement needed...all the staff was friendly,helpful and informative..this was my best experience with renting a U-HaulVeronica Y.
Le client n'a pas laissé de commentaire.Gerarrdo H.
Disrespectful people, hard to talk to. I asked them if I can get my things out the day after my rent was due but they told me I would have to pay the full month for the day access. Never using uhual again. Teach your staff how to talk to people toNicholas C. | Expérience générale
Le client n'a pas laissé de commentaire.Ronald C.
Le client n'a pas laissé de commentaire.David S. | Online Move In
Le client n'a pas laissé de commentaire.ROLANDO T.
I think if you are going to use a u-haul service or product there is no better place to than this store. I find myself this year having to rent trailers more than I ever expected. They have always had the Tralee ready to go and in good condition.Frank S.
Le client n'a pas laissé de commentaire.Tommy D M.
The customer service was the best I seen sense moving to Texas 19 years agoMary W.
Le client n'a pas laissé de commentaire.yigit A.
Le client n'a pas laissé de commentaire.Eddie O.
Ray leads a great Team that is always ready!Jeff M.
Very helpful and friendly customer serviceStaci G.
Le client n'a pas laissé de commentaire.denys C.
Le client n'a pas laissé de commentaire.JOHN H.
We were given a window of time in which to pick up the truck. We were notified upon arrival, and not before, that our truck had been rented to somebody else. Therefore compromising hundreds of dollars in business. We also received several (five) phone calls prior to 8am after having already delayed our return time. Additionally we were supposed to be able to return the vehicle at our leisure, per UHaul's policies. Apparently not the case at our location. Nor were we made aware of this. Again, costing us money at the fault of UHaul associates. The truck, however, was clean and well maintained. Barring extreme circumstances we will not return to this location. (This is not the first time we've had problems with them.)JOHNNY G.
When I got to the location the gentleman behind the counter was helping a couple who apparently were having trouble with their bank card he acknowledged me and asked what I needed I told him I had a reservation. He said he would be with me as soon as possible. Without going into detail the issue with the bank card took almost ten minutes and by the time the gentleman got to me it must have been evident to him by my body language and frown that I was upset. But to his credit, he was kind, courteous, professional and most importantly gave me his undivided attention to complete our business. This gentleman by his attitude alone set me at ease.PABLO R.
Customer service was wonderful. My husband & I was immediately greeted upon entrance to store location. We were impressed with the fast time of completing rental service.Gabriel A.
Le client n'a pas laissé de commentaire.KENT S.
The previous renter of the cargo van I used didn't fill it all the way back up. Yet, whoever checked it in from that person marked it as â€œfull.â€ So, when I rented it, my contract required me to bring it back â€œfull.â€ I ended up driving the van 19 miles, but I had to add 4,5 gallons to get it to full. When I checked it back in and explained to the attendant that I just had to add at least three gallons of gas beyond what I used, he said there was nothing they could do and said I should look closer at the gauge next time. He didn't even thank me for buying them three gallons of gas. I feel like I got ripped off, and they could have easily remedied it.Andrew H.
Le client n'a pas laissé de commentaire.EMMALINE f. | Expérience générale
Le client n'a pas laissé de commentaire.lorna w. | Premières impressions
Le client n'a pas laissé de commentaire.Gwendolyn H. | Premières impressions
Le client n'a pas laissé de commentaire.steven k. | Premières impressions
Le client n'a pas laissé de commentaire.Selcuk B. | Premières impressions
Le client n'a pas laissé de commentaire.Enrique C. | Premières impressions
Nice doing business with youEdward D. | Premières impressions
Le client n'a pas laissé de commentaire.Marisela F. | Premières impressions
Le client n'a pas laissé de commentaire.JEFF H. | Premières impressions
Le client n'a pas laissé de commentaire.Damion M. | Premières impressions
Le client n'a pas laissé de commentaire.Damion M. | Premières impressions
Thank You!!! The service was excellent..,winston s. | Premières impressions
Le client n'a pas laissé de commentaire.Nikambri T. | Premières impressions
Le client n'a pas laissé de commentaire.Christopher P. | Online Move In
Le client n'a pas laissé de commentaire.Donald G. | Premières impressions
Ask me to rate when I move out of your storage. That would be more legit in my opinion. Just sayin! ✌Eric C. | Premières impressions
Mr Ray was there great person and persisted to make sure the customer is please.James M. | Premières impressions
Good Customer serviceMark G S. | Premières impressions
Le client n'a pas laissé de commentaire.charles r. | Premières impressions
Thanks a bunch for your servicesKara B. | Premières impressions
Very friendly staffDOROTHY S. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!