Customer Reviews for U-Haul Moving & Storage at Beal Pkwy

6 305 évaluations

631 N Beal Pkwy   Fort Walton Beach, FL 32548
(Just North Of Mary Esther Cut-Off Before the Gap Creek Bridge, Corner of Beal Pkwy and Water Street)

(850) 863-2133

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(850) 863-2133

631 N Beal Pkwy
Fort Walton Beach, FL 32548
(Just North Of Mary Esther Cut-Off Before the Gap Creek Bridge, Corner of Beal Pkwy and Water Street)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Really appreciated the after hours drop off option. Worked perfectly with my schedule

Michael Felty 
Évaluation :
4

The number of emails you send is over kill. QR code didn't work on the uhaul. The racks at the counter to create separation from the next clerk was too tight and I felt claustrophobic.

Rhonda Morris 
Évaluation :
5

Jaden was awesome. Super helpful!

Jonathan Carpenter 
Évaluation :
5

Easy return. Very quick

Mark Roper 
Évaluation :
5

That was in n out quick. They took care of everything, no complaints, at all

Wesley Moore 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fernanda Cunha de Oliveira 
Évaluation :
5

Thanks, George, you did a fantastic job!

Sean Caffee 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ricky williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Youmans 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Bailey 
Évaluation :
5

Parking was very tight, and getting on to Beal with a truck is hectic. I understand this probably can't be helped though. Other than that, my experience was great!

Ryan Englund 
Évaluation :
4

Just need to check if customer needs other services before charging the customer

STANLEY MADRID 
Évaluation :
5

Brandon was all over getting my hitch done. Great job! All folks there very nice and easy to work with.

TIM MILLER 
Évaluation :
5

Alwaays rent form here...folks are very easy to work with, they ensure you understand your rental agreemenr as well as hooking up the trailer. great job...thanks

DAVID PROCH 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ron McArthur 
Évaluation :
5

Have more employees like this team you have in this location. They were eager to help, great customer service. As a US. Military veteran, newly retired after over 25 years of service, after my racist encounter I got in one of your location. I was relieved to be at one of to corporate location in Fort Walton Beach, FL. Your GM, Mr. George Jadin make it easy for me to get everything that I need, and even go out of his way to comfort me and apology for the earlier racism treatment I got from one of your location.

Winifred Pierre-Canel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin Tabor 
Évaluation :
5

Excellent service à la clientèle

jesse carreon 
Évaluation :
5

Jaden was Great!

stan budzinski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES MENDOZA 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LEE SCOTT 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Veronica Fuss 
Évaluation :
5

Rented a car hauler from Lilli last week and she was excellent on every aspect there. Because of this, I'll will be there in the morning to rent one for the day.

Bruce Kimball 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan Liles 
Évaluation :
5

Everyone was friendly & professional. George did a beautiful job.

Charles Chamberlain 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Coni Johnson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james johnston 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle Brice 
Évaluation :
5

Best experience using rental company...made it so easy.

patricia Guidry 
Évaluation :
5

Your Uhaul staff went above and beyond to assist us at this location. In regards to UHaul company service (not the location), I was very unhappy. I had originally scheduled for the truck to be picked up at your Destin location off Mountain Drive. However, when I got there to pick up the truck, I was informed that they didn't have one and that Uhaul had moved me to the N Beal Pkway store, which was nearly 20 miles from the store I had signed up for. It was out of our way in Fort Walton, as we were moving East. I never received any emails or text notifications from Uhaul in regards to the change, which is completely unprofessional. I had a friend drive me to the Mountain Drive location on his way to work. When we found out it was in Fort Walton, he had to take me and it took nearly another 45 minutes for him to get to work and he was late as a result. I was not very happy with your company as a whole. HOWEVER, your staff at the 631 N Beal Pkwy store were amazing, it was just your online and your actual company booking and the communication that I was very unhappy with.

KRISTY PHILLIPS 
Évaluation :
5

Professional staff, well equipped facility.

JOSE VEGA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth M. Ramey 
Évaluation :
5

Nothing, they were awesome!

Shelby Bennett 
Évaluation :
5

Especially a big thank you too Lilly ❣️ who went over and beyond her duties and miss working with you 🙏

PAULA SMITH  |  Expérience générale 
Évaluation :
5

everything was perfect. from the attention until the last day. A great experience. I definitely recommend them.

Juan Ochoa 
Évaluation :
5

Make sure all lights work and check air pressures. I had to get another trailer because a tire was slack. The general manager was great.

Dave Willis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander Rius 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel gallego valcarcel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Kapp 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kurt Kloth 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Hyde 
Évaluation :
5

great and welcoming staff, they made the drop off process very simple and easy for me.

Ashton Simshauser 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrence McLaughlin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jelisa Stevens  |  Expérience générale 
Évaluation :
4

Great people would give 5 stars but I don’t give them out

Lee Trammell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Byrd 
Évaluation :
3

The truck smelled swful and when i opened the cup holder there was dog hair stuffed in to it. It was clearly not cleaned

Jeffrey Walker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Harned 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earl Flores 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Kelley 
Évaluation :
5

Can't think of anything.

james hankison 
Évaluation :
5

The facility was wonderful it was clean, easy coming and going and loading. Very well lit and felt comfortable there as a woman that night by herself. The staff was amazing and would help in anyway they can.

Heather Beebe  |  Expérience générale 
Évaluation :
5

When I arrived at my drop off location and inquired about my refund from U-haul, I learned that the staff in Louisville had overcharged me. U-haul was not going to send me a refund for the overcharge. The manager in Ft. Walton, George Jadin, took it upon himself to make things right. He processed a refund for $32. When I raised concerns that he was being penalized for the overcharge in Louisville, he said he wanted to make it right for me and for U-haul. Merci.

MITCHELL TAUB 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah Harris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alanna Thomas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Byrd 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pat Lowery 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT Kevin LUDKE  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristina Love 
Évaluation :
5

Excellent service à la clientèle. Friendly & helpful staff & super easy check in & check out. 10 gold stars!

WILLIAM BAKER 
Évaluation :
5

Everyone was helpful. It was the first time I'd pulled a trailer. They walked me through it. Successful mission! Parking could be better. I don't know how, but a better plan needs to be made.

Gaye Ellis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT LUDKE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott harville 
Évaluation :
5

See comments above Great experience from both places

James Bikakis 
Évaluation :
5

Well done, quick and helpful

Thomas Wolter 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ciarra allen  |  Expérience générale 
Évaluation :
5

New well-balanced tires on the auto transport. It was pleasure to haul it.

Kiril Tysiachnyi 
Évaluation :
5

George, the MGR and all the staff are very friendly and helpful, the customer service is awesome so I can't think of how it could get better!

Philip Sanabria 
Évaluation :
4

The auto trailer had large pieces of dried up mud where front tires parked. Didn't bother me and I didn't get charged for the mess. Just answering the question honestly. The equipment worked as advertised.

Carl Pizzo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Davidson 
Évaluation :
1

The staff is always very helpful.

BOBBY THOMAS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shelly Dugger 
Évaluation :
1

This is the 2nd time I rented from this U-Haul location in the past 6 months. First time: the vehicle was 2 1/2 hours past reservation time. This time: I called on a week day and spoke with Brandon, he quoted me the daily rate and 0,59 per mile and reservation was set up for Saturday, pickup at noon, to be returned on Monday at noon. Upon arrival, res# was given to Lilli (the manager on duty) & she charged me 0,69 per mile. I asked her to speak with Brandon and she held to the 0,69 per mile. When I was outside after paying with my credit card, Brandon admitted in the parking lot that he quoted me 0,59 per mile. I used the vehicle and returned it the same day. I made other arrangements with another rental company and accomplished my 2 day need. If your manager, Lilli, continues to manage your business the way she did with me, you will soon run out of customers. I will never rent from this location again. I own a business & interact with the public and will share this experience every chance I get when someone asks for a rental referral. Thank you. Best of luck.

John Goddard 
Évaluation :
5

Awesome experience

Jeffery Scaife 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yolanda Backus 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Patrick 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAYNOR CARRANZA  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian McGee 
Évaluation :
5

Can’t take of anything right now, however I appreciate the great service.

esmelij silvania Ramira 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chris chambers 
Évaluation :
5

Keep the assortment of vehicles you have. I really appreciate the pickup truck availability and will be renting them a few times a year. Staff at this location are excellent and a big help. Merci

Brian Stringer 
Évaluation :
5

Website was difficult to navigate and location had equipment that was unavailable to book online. The location staff was absolutely amazing and once on-site the transaction was seamless.

PATRICK DRISCOLL 
Évaluation :
5

I have never meet a grouo of people so helpful Ms Mary and George were absolutely the best I would recommend them to everyone i know!!! Thanks

William raine  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica Hoskins 
Évaluation :
5

Service was great and done quickly

John McVehil 
Évaluation :
5

I interacted with 4 different employees and each was courteous and helpful. This should always be the case but sadly it isn't always so these days. It is very important for me to feel that I am valued as a customer. I don't complain, I simply won't give repeat business.

David Meier 
Évaluation :
5

Doug has the BEST customer service! He helped us with our entire transaction. He didn't get irritated when we changed our mind three times.

April Campbell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ellienta canete 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle Simpson 
Évaluation :
5

Excellent service and they did a quick inspection to make me more comfortable about the 800 mile drive I was doing. Trailer made it fine!

Eugene Wiedenbeck 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brent Holman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heatherlynn Lizama 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall Graham 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vaughn Adams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manuel Maldonado 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN MEINER 
Évaluation :
4

The trailer that I picked up had one large and one small area missing tread, had I not recognized this mid-trip I worry about what may have happened. Luckily a u-haul center in Gulfport MS was able to put on a new tire and took the time to recognize that the other tire was low on pressure so fixed that.

Karl Kammer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Jones 
Évaluation :
4

working on traffic flow would help but i know this is a big challenge

Lonnie S Lindsey 
Évaluation :
5

Aucun

Rachid Abi-Nader 
Évaluation :
5

Nothing, just keep doing that thing you do.

Larry Magee 
Évaluation :
4

Unable to pre-register. The on-line app did not function correctly.

Courtney Jordan 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brandon Thompson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID WHITE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay Rookstool 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KYLIE homer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joanne Thies 
Évaluation :
5

The staff was very friendly and helpful with my rental.

Margaret Jacob 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juliana Bravo 
Évaluation :
5

Thankyou to Jadin L great employee credit to your location

Michael Tattersall  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHRYN KASCH  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvetta Lewis-Brown  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY LORMAND  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHRYN KASCH  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

henry foster  |  Premières impressions 
Évaluation :
4

Do t give out 5 s

Lee Trammell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel mcclendon  |  Expérience générale 
Évaluation :
5

The manager and another employee were very helpful! They made a stressful experience better! They even helped us move heavy items without us even asking! Very hands on, working hard and paying attention to detail!! Recommend 100 %!!

Tracie Lewis  |  Premières impressions 
Évaluation :
5

Very professional staff!

daniel mcclendon  |  Premières impressions 
Évaluation :
5

Super friendly staff, very accommodating. I'd give them 100 stars if I could.

Chelsea Woodard  |  Expérience générale 
Évaluation :
5

Best U-Haul ever. George, Jaden, and Jeremy were so helpful and prompt. I am so happy for the great experience and free storage. This was a victory for a difficult time of moving.

Tim Lormand  |  Premières impressions 
Évaluation :
5

No ramp on 10 ft truck is not acceptable

LINDA ASHWELL  |  Premières impressions 
Évaluation :
5

Thank you for everything! Very nice staff, courteous and really helpful!

sara miller  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel Casillas  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jasmine laird  |  Premières impressions 
Évaluation :
5

The staff was so friendly and very helpful with me moving in and out.

LAKEENA CARTER  |  Expérience générale 
Évaluation :
5

George and Jaden went over and above to help me during a hard time. You have two employees that you should never let go of. They are outstanding...job well done to the two of you!!!

TINA BROUSSEAU  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

haley eastland  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ciarra allen  |  Premières impressions 
Évaluation :
5

Good people very respectful and really quick for how busy they are

Mark Massie  |  Premières impressions 
Évaluation :
3

spiderwebs in room hanging from the ceiling.noone told us we could park closer to the unit so we had to walk very far to unload

Fallon Draper  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan Haverlah  |  Expérience générale 
Évaluation :
5

I would not recommend this facility ONLY because we do not live there.

Ryan Haverlah  |  Online Move In 
Évaluation :
5

Everyone at the 631 Beal Pkwy location was amazing. Very friendly and helpful! Definitely recommend this location!!

Jennifer Barnes  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS SMITH  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billie Smith  |  Expérience générale 
Évaluation :
5

Jaden made my experience absolutely wonderful. She was very friendly and helpful. Merci encore.

LAKEENA CARTER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy Oneal  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon Brown  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARENDA BLASINGIM  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sam daily  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabrielle Flannigan  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cleveland Ware  |  Expérience générale 
Évaluation :
3

Good service db helped me with what I needed

Temetris Porter  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHARLES WELTHY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandy ROSADO  |  Expérience générale 
Évaluation :
3

Until I checked out Thursday you would of had a much higher rating however we paid almost 200 a month to keep things is climate controlled to keep them as same condition however one dresser has moisture to the top that was near perfect condition now and is not so good condition now! I reported it however they had closed out my account and called the manager after in which it was said there was nothing that could be done! So disappointed! I moved the furniture to different storage in hopes it will at least maintain its condition but the top is ruined and will have to somehow be covered to look presentable! I wish the young ladies at the location would have better exsplained that they had JUST CLEARED MY ACCOUNT! I had no choice but to get it done as I had to leave town on emergency and not sure when I will be back to report otherwise! Over the past 8 months between truck rentals and storage I've spent a small fortune! I have 2 more units I need to move but doubtful I will be using this company or recommending to anyone! Very disturbing every one out for that almighty 1 and customer services no longer seem to care! The one company I still trusted has joined the ranks with the rest! ! Very upset ! This furo was is outstanding condition purchased in 1987 ! Was not perfect but near perfect condition passed down to my son! I had pictures that was taken prior to moving it to storage as I took pictures to remember my parents home after my dad passed and my mom sold her house! So much for vintage or antique or heirloom! You really do need to do something about the moisture in the units! People being Charged way to much to have furniture destroyed! With working on base plenty of folks to worn about these units and company! Don't believe in my eyes this is over!

CHERYL GATES  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH DAVENPORT  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Campbell  |  Premières impressions 
Évaluation :
5

The guys were so helpful and nice - thank you for the excellent customer service 🙌

sara miller  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert lentini  |  Premières impressions 
Évaluation :
5

If i ever need U-Haul in the future i will come back.

Michael Fowler  |  Expérience générale 
Évaluation :
5

Everyone here is very nice and very helpful. Thanks to all

Joanne Smith  |  Premières impressions 
Évaluation :
5

UHaul is blessed to have all of these employees. They are all kind, professional and just a pleasure. Each and everyone of them. I come back to this location mainly due the above and especially Colon Smith. He is an amazing young man. Dealing with U haul at this location is so seamless. It's is run like a well oiled machine. As I said, UHaul is truly blessed at this location. ♥️

Pamela Plate  |  Premières impressions 
Évaluation :
5

Very accommodating. Extremely nice and willing to go the extra mile.

LAURIE BARTLETT  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHERIE GUTIERREZ  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON BECKER  |  Expérience générale 
Évaluation :
5

Couldn't be happier with the staff, excellent customer service.

Clifford Brock  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Matuzek  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIE NELSON  |  Expérience générale 
Évaluation :
5

Fuel was lower than paperwork described

DAYNA WECKERLE  |  Premières impressions 
Évaluation :
5

Ms Mary and Colin and all the staff was excellent

chantal bass  |  Expérience générale 
Évaluation :
5

The staff was courteous and very attentive when I entered the facility .But even more so they were all just very helpful with any issues I had on that move in day which I am very grateful of . Thank you all

Chris Rose  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christena Harralson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

susanne Cross  |  Expérience générale 
Évaluation :
1

Items were completely full of mold and ruined!!

TIFFINI TAMME  |  Expérience générale 
Évaluation :
5

Great staff easy to work with

JOSEPH BOWMAN  |  Expérience générale 
Évaluation :
2

General manager was very rude. Was told i was not alloed to use the electricity to charge a phone or use the water there at all. There was fiberglass in the unit somewhere and it got into my husbands skin. They continued to pull money from my account after he evicted us.

Vicky Withrow  |  Expérience générale 
Évaluation :
1

Hard to get in and out of when other people are living in their units or are at their units working on their vehicles every time we came into ours. Prices are too high for a small, non climate controlled unit. The only reason I got this unit was because I got a month free when I got my uhaul trailer, otherwise I would've found elsewhere.

ADRIAN WILLIAMS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stacy durall  |  Expérience générale 
Évaluation :
5

Everyone that I had contact with were extremely friendly and professional.

Robert Drake  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRETTEL OLIVOS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIFFANEE HAWTHORNE  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann Forrester  |  Expérience générale 
Évaluation :
5

The best company and nice staff.

FELIX RIVERA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIFFANY MAYS  |  Expérience générale 
Évaluation :
5

Easy check in and professional employees

Eli Lisko  |  Premières impressions 
Évaluation :
5

I've had to use multiple storage facilities before, but the U-Haul off Beal Pkwy has by far been the best. It's clean, well lit, reasonably priced, and doesn't smell funky. What really made me love this storage facility, was the people who work there. They were all so extremely helpful, understanding, and just plain sweethearts.

JENNIFER MULLIKIN  |  Expérience générale 
Évaluation :
5

Muy buen servicio exelente trato

BRENDA MONTES DUBON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH MONTANTE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isabella Bailey  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan Smith  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edgardo Santana Santiago  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri Culverwell  |  Expérience générale 
Évaluation :
5

Remi made the 5th day of an agonizing move better. He is a positive breath of fresh air that I don't usually find out your U-Haul places. Most of the people that I've encountered look like they hate their job but Remi was extremely helpful and even in calming me down from all the stress.

Donna Jay Barger  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

hayden murphy  |  Expérience générale 
Évaluation :
4

Indoor a/c controlled storage door would not unlock for a few hours

Eric Perez  |  Expérience générale 
Évaluation :
3

secure, yes. well lit, not on drive ups.

Nicholas Lee  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nicole evans  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

zack strang  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

heather person  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bryan jackson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melisa Waterman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

zack strang  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terri Culverwell  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LORI BLANCHARD  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Justin Weaver  |  Expérience générale 
Évaluation :
4

I closed out a storage unit after several years and we needed to to take the contents to New Orleans. There were no trucks available at the Beale street site and all 3 of your staff got on their computers and found a truck for us just a few miles away. Your staff went out of their way to help us find a solution. Top notch.

ARTHUR HIGHTSHOE  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN MILLER  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rafata Howard  |  Premières impressions 
Évaluation :
3

The staff was less than nice and there was constantly trailers in the way of the ramp for loading into the storage area.

Jack Sneed  |  Expérience générale 
Évaluation :
3

Cons: - Much older than competing businesses - dead cockroaches could be seen in the hallways - access to the ramp when using a trailer was very difficult due to vehicles and the propane filling station located right at the bottom of the ramp, I had about 2ft clearance on each side to work with while reversing the trailer into a corner. Difficult task even for experienced drivers - forced to buy a circle lock before I could use unit Pro: - 1 month free due to my uhaul trailer cost - staff was pretty friendly and helpful

Nicholas Pulire  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYLER BASS  |  Expérience générale 
Évaluation :
5

They staff were very helpful and nice !

Pamela Tidwell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria Wallace  |  Expérience générale 
Évaluation :
5

All expectations were good and met!

Nancy Broussard  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

john gemma  |  Expérience générale 
Évaluation :
5

I am moving here from Alabama and needed a storage till I can get into my apartment. Collin was very professional and super nice and friendly! I would recommend this business to family and friends!

Pamela Tidwell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN MILLER  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jesus rojas rodriguez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brandi underhill  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny Llewellyn  |  Expérience générale 
Évaluation :
4

There was no lighting in the actual storage unit

Mary Combs  |  Expérience générale 
Évaluation :
5

I was having issues with a previous unit that was reserved on 200 Erwin Ave in Fort Walton here. They took my name and info down sent it to corporate. I didn't not recieve a phone call. After waiting 6 hours and not receiving any phone calls. We drove to this location and the staff was very helpful and friendly. They explained everything to me and got me taken care of right away. I glad it didn't work out with the previous place because of the service I experienced at this location.

Amanda Tomczyk  |  Premières impressions 
Évaluation :
5

Could use a light to see but otherwise very nice.

MARY BURRUCKER  |  Premières impressions 
Évaluation :
5

April Audet and her Staff gave a sense of security and trustworthyness. I was quickly guided to ensure my needs were met with a uhaul truck i could manage and a storage unit that had easy access for me as well. Thank April! U.re teamwork is awesome.

WHITNEY GARRETT  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY MESSENGER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hyders Carpets  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leigh Meshreki  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Fowler  |  Premières impressions 
Évaluation :
3

Office staff tends to be difficult when you speak with them. Not all that friendly and lied when we originally signed up for unit. Happy to be gone won't come back if I need storage again.

cory rivers  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lynn Zirkle  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dieter Bucher  |  Expérience générale 
Évaluation :
4

I left because there was no more security they said lightning hit it anybody can walk in there and steal crap I have some expensive stuff in there did not feel secure

julie olson  |  Expérience générale 
Évaluation :
5

Price service relation is excellent

Dieter Bucher  |  Premières impressions 
Évaluation :
5

April the manager was awesome.

Swinston Abraham  |  Expérience générale 
Évaluation :
5

Altamente agradecidos por su servicio.Es tiempo de irnos pero fue un placer contar con ustedes Gracias.

jorge corrales  |  Expérience générale 
Évaluation :
4

Good people who will meet your needs for Storage. No lighting in the climate controlled units & no electrical access near the units exist that I know of. This addition would be very helpful to tenants. That's my only suggestion. The staff is VERY HELPFULL and knowledgable. Best facility for Climate controlled units &24hr. access I found in FWB. If lighting or electrical access was added this would be the PREMIERE storage facility of FWB. My personal Thanks to the April & the staff. Kevin Riner Thanks to every employee

kevin riner  |  Premières impressions 
Évaluation :
5

Great, professional staff. Very accommodating and very good communication!

Eric Echevarria  |  Expérience générale 
Évaluation :
5

Easiest part of my move was getting the storage unit and doing my rental return here. Excellent management and excellent staff!

Sean Harris  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Anderson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIKE POWELL  |  Expérience générale 
Évaluation :
1

Worst experience I've had. Will never recommend this uhaul. Extremely unprofessional. Only now that they want feedback have they found the time to email me. After 3 emails threatening me with no reply to my responses. They completely ignored me.

Robert Clark  |  Premières impressions 
Évaluation :
1

The lack of respect was amazing. Being sent emails threatening me to pay after a month of waiting for my move out request to be processed was horrible. Not one response to my emails was inappropriate. I'm disappointed in uhaul.

Robert Clark  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer votrain  |  Expérience générale 
Évaluation :
5

Justus was the most professional and helpful person I've worked with in a long time. Truly a pleasure to do business with and a great asset to your team.

Kevin Fleming  |  Premières impressions 
Évaluation :
2

Customer service is extremely poor. The manager April is very unprofessional. Uhaul charged my card and I never authorized payment April claims she reversed the charges and states she sent an email when the reversal was completed, I never received an email until after I notified her and I received the email 4 times after I spoke with her questioning the reversal. The reversal should have already hit my bank that hasn't happened. I will never use this place ever again!

Michele Machado  |  Expérience générale 
Évaluation :
5

The staff was very friendly and helpful!

Richard Oblak  |  Expérience générale 
Évaluation :
4

The manager at this place is a very kind lady. She was always so helpful, respectful of people, and easy to work with.

SHERYL RAY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john mclendon  |  Expérience générale 
Évaluation :
5

April and the staff were amazing. Any issue was corrected immediately and efficiently.

Mitchel Martin  |  Expérience générale 
Évaluation :
5

The staff was amazing and extremely customer friendly.

Debra Riley broadnax  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura Castro  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura Castro  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George Tillis  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Moyes  |  Expérience générale 
Évaluation :
2

First to clarify question 2. Friendly yes, helpful no until I insisted I am not leaving unit unsecured and they had to fix somewhat. Question 3: unit clean except rat poison box in unit, facility clean except broken old drywall outside another unit with nails in it that we had to dry/park by. check in to unload our Uhaul cargo trailer into a storage unit we were told we couldn't drop it at that facility after being told we could via email confirmation and had to take it somewhere else. Then after unloading went to lock the unit and the whole metal plate with slide bolt came off in my hand. It was broken and I couldn't secure my unit. I took pictures. Walked up to office was told by young man he couldn't fix it and to call his manager , cell number on her card, which wasn't on card, who had left for the day. He had to call, don't know what she said. I told him I'm not leaving my unit unsecured and I told a woman at customer service number that me and my 79 yr old mother who just unloaded we're NOT moving it to another unit! It's now around 5pm. He then gets tools and repairs to best he can. Put my lock on. The facility is not gated and I told him uhaul will be responsible for any loss of our belongings. He said a new bolt will be put on today. Not sure how that's going to happen unless I take the lock off?? Haven't been contacted today yet. Facility extremely busy at 5:30pm. Inside 6 people in line, 1 clerk. Outside 4 uhaul trucks in line to be dropped off. 2 guys outside one of which was the guy trying to fix my units lock. They all looked extremely frustrated. They let us return the trailer there at this point. We paid approx $120. For the unit which is not secure. We are moving out in a month when we rent another Uhaul truck?? to Pa from Fl.

Clara Ottria  |  Premières impressions 
Évaluation :
5

Staff was really helpful

Sandy ROSADO  |  Premières impressions 
Évaluation :
2

From the day I stepped in to rent my storage unit the staff was less than friendly. No time when I had to talk to the staff were they at all wanting to help.

Jillian Isaacson  |  Expérience générale 
Évaluation :
3

I'm not to happy about getting an email the other day that said I'm being charged a late fee for my storage locker. I checked out of that locker on the 9th of Jan.

Tom Ethen  |  Expérience générale 
Évaluation :
5

The staff was extremely helpful and my storage rental went smoothly.

Jessica Ehnen  |  Premières impressions 
Évaluation :
1

The customer service at this location was the worst I have ever encountered. The girl who helped me was very rude and annoyed with any question I had regarding my storage unit and the process of retur

Jillian Isaacson  |  Premières impressions 
Évaluation :
2

I wasn't charged my auto pay on time, then was charged a week in a half later. My bank account was low and I'm an 100 % servive connected disabled veteran and only get paid once a month. Was draw negat

Charles Gwynn  |  Expérience générale 
Évaluation :
5

Everyone was friendly and tentative to the customers.

JESSE FRANKLIN  |  Expérience générale 
Évaluation :
3

s/o

Tom Ethen  |  Premières impressions 
Évaluation :
5

Professional, personable staff. Well kept facilities with quite a few options for those who want to rent equipment or store personal items. It was easy to return the trailer/store my belongings.

Cody DeBoor  |  Premières impressions 
Évaluation :
4

I did already. Please stop the emails!!

Tom Leiper  |  Premières impressions 
Évaluation :
5

Everyone went above and beyond to accommodate our particular needs. I couldn't have asked for better service.

MARCUS HANLEY  |  Premières impressions 
Évaluation :
5

Incredibly helpful and accommodating throughout the entire rental process.

RYAN TILLMANN  |  Expérience générale 
Évaluation :
5

Customer service was outstanding.

daniel mcclendon  |  Premières impressions 
Évaluation :
5

Very professional and organized staff. We really appreciate the kindness and quick service in our stressful moving situation. The rates are very reasonable as well. Thanks for everything.

Kevin Stiles  |  Expérience générale 
Évaluation :
5

Great place, helpful staff

matthew klein  |  Premières impressions 
Évaluation :
5

the people there are very nice and helped me out in getting a storage unit . they have great customer service skills

Jennifer Geeting  |  Premières impressions 
Évaluation :
4

Just nice friendly people who got the job done.

james mcconnell  |  Expérience générale 
Évaluation :
5

The ladies at Beal Pkwy Uhaul were attentive and professional. They made the ending stage of a Colorado move very pleasant. My valuable possessions are safe and secure. Thank you ladies..!!

Hector Rodriguez  |  Premières impressions 
Évaluation :
5

Excellent

Louise Sewell  |  Expérience générale 
Évaluation :
5

The guys at the storage on Beal Street were awesome - I'm pretty much disabled and when they realized that - they went out of their way to accoomadate me and even brought us bottlles of water

Thomas Holloway  |  Premières impressions 
Évaluation :
5

The staff was super friendly. The girl that help me with my drop off was amazing...

Carla Tokay  |  Expérience générale 
Évaluation :
5

The staff was extra helpful and efficient upon check in and check out.

Jessica Fielder  |  Expérience générale 
Évaluation :
4

The location is hard to get out of due to the location being on a curve and having vehicles lined up along the front. It is a very busy location. The staff is very friendly and helpful.

Melvin Holbrook  |  Expérience générale 
Évaluation :
4

Thanks

Jeff Petresky  |  Expérience générale 
Évaluation :
5

Lights in unit would be nice. Otherwise excellent!

Sean Whitney  |  Expérience générale 
Évaluation :
5

Great place to store your stuff.

John Capotosta  |  Expérience générale 
Évaluation :
5

Great service.

SAMUEL OPPELAAR  |  Expérience générale 
Évaluation :
5

April was Fantastic

CAMILLA JEFFCOAT  |  Premières impressions 
Évaluation :
5

Savanah was very knowledgeably and helpful on the receiving end of my daughters UBox delivery. We were so thankful for her help! Awesome service and overall, the UBox experience was great!

JAN FLOWERS  |  Expérience générale 
Évaluation :
5

April has done an outstanding job throughout the many years I have used her location. I highly recommend it! April has communicated very effectively on each occasion I have had to talk with her.

RICHARD WILLIAMS  |  Expérience générale 
Évaluation :
5

Wonderful experience. Thank you.

Kimberly Conrey  |  Expérience générale 
Évaluation :
5

First time ever using Uhaul, did a cross state move. Staff was helpful and friendly, even with getting the 30 free storage.

William Fehr  |  Premières impressions 
Évaluation :
5

I had an excellent experience. April was accommodating and friendly. Merci.

Kimberly Conrey  |  Premières impressions 
Évaluation :
5

April and her staff were very helpful and friendly while walking me through this process.

NICK GUTHRIE  |  Expérience générale 
Évaluation :
5

Always helpful and kind. When my husband collapsed at work and then hospitalized they were so kind and understanding.

Debra Funk  |  Expérience générale 
Évaluation :
5

You all made it a very pleasant experince

brian davenport  |  Expérience générale 
Évaluation :
1

Never use the internet to order materials and pay for them. Since you have to pay in the store as well you get double charged and the only way to get a refund is to travel back to the facility.

Walter Kimball  |  Expérience générale 
Évaluation :
5

thanks!

Terry Dibble  |  Expérience générale 
Évaluation :
5

The staff were extremely helpful and I would use them again.

joe marquez  |  Expérience générale 
Évaluation :
5

Great Staff, Good Location and Secure Site

Melvin Holbrook  |  Réservation 
Évaluation :
1

Already placed a review.

Esmeralda Sanchez  |  Expérience générale 
Évaluation :
5

Staff was so understanding and helpful!

Others of Destin  |  Expérience générale 
Évaluation :
1

The Manager of this Uhaul facility, April is very rude and does not help you. They never have uhaul trucks available. The employees are nice but the Manager April is NOT! Stay away from this place!

Chandra Ward  |  Réservation 
Évaluation :
5

Thanks

DOUG JOHNSON  |  Expérience générale 
Évaluation :
5

EVERYONE was very friendly. I will recommend your services in the future for myself and others.

Debbra Mase  |  Expérience générale 
Évaluation :
4

This was a nice perk getting a free month of rent because of our long distance move. The staff, especially Cheyenne and Corte were helpful and friendly in acccommodating us.

ANDREW HALL  |  Expérience générale 
Évaluation :
5

The employees were great but they need to hire more help at the store. Went into store a few times with only one person working and 6 customers waiting. That was not very convenient having wait

Kaylen Wall  |  Expérience générale 
Évaluation :
5

Savannah picked up and dropped of my uboxes and did an awesome job!

Jonathan Tellefsen  |  Expérience générale 
Évaluation :
4

The place was great for my storage needs

Jovan Pardillo  |  Expérience générale 
Évaluation :
4

*

Leslie Timperman  |  Expérience générale 
Évaluation :
3

There was only one staff member at the counter causing a longer wait time for other customers. Outside storage had zero pest control (siders, roaches, etc)

Triston Roland  |  Expérience générale 
Évaluation :
4

The staff was friendly & helpful, helping me to straighten out a couple of problems I had had with my original reservation, also in dealing with a delay on my end due to my personal towing vehicle.

Lee Maynor  |  Expérience générale 
Évaluation :
5

never had any issues

JAMES FRAZIER  |  Expérience générale 
Évaluation :
5

April and Team Crew Very Awesome Job!! Keep Up the outstanding support!! Thanks Again, Troy Williams

TROY WILLIAMS  |  Expérience générale 
Évaluation :
2

There was always cars or trailers parked in front of my ground level storage and I could not get to it easily. Too crowded too many trucks there not easy in and out. Will go elsewhere next time.

Pamela Byrd  |  Expérience générale 
Évaluation :
5

This was my second time using this facility. The staff is friendly and the place is great! I would use them again.

David LaPlante  |  Expérience générale 
Évaluation :
1

This is the worst Uhaul center I have ever encountered. You have to wait in line for a VERY long time, the employess are all clueless and rude, they will close before the closing times that advertised

VICTORIA EMERICK  |  Expérience générale 
Évaluation :
1

Storage unit rented was in disrepair. Door to the unit jammed and came off the rails many times. When I went to empty the unit and let the staff know. Employees were vaping and did nothing. Typical!

Jared Perzynski  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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