Évaluations des clients U-Haul Moving & Storage at Boston Ave
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at Boston Ave
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Raul Q. le
Good service
Terence B. le
the people weere grate
nelson V. le
Good
Rafael S. le
Good
kathleen b. le
Thank you!
Scot K. le
The staff here are really efficient and pleasant. Despite some computer glitches that caused a slight delay checking out, they were super accommodating and good humored which made it a good experience. Similar experience when I rented a few months ago in Charlotte, NC so you guys must be doing something right in your hiring and training program!
Michael Jr C. le
Great workers , GREAT TEAM. clean proffesionals, all my questions was answered also they reviewed the paperwork with me. thanks guys . HAPPY HOLIDAYS
Anas Z. le
None
Charles H. le
Tracy was a expert, knew exactly what I needed . Thank you
Teodoro B. le
Extremely helpful and attentive staff.
Omar B. le
Great service
Chris G. le
Awesome and quick turnaround
Omar B. le
Good service
Emmanuel A. le
I Had a great experience at the Boston Avenue location
Timothy B. le
Stephen helped a great deal to straighten out my order when I came in to rent. Good equipment, solid help.
Aldonna P. le
Everything was fine:
Brianna L. le
I appreciated the great customer service from Rahein.
Diamond C. le
Please make sure after hours reservations are complete and accurate. Whoever was responsible for my reservation delayed me big time today . The young lady this morning did extend my time but because I reserved 5 hours and lost 2. Other than that I don’t recall an apology or offer any discount for the inconvenience. She was very nice and got me going quickly.
Frederick G. le
Not really a staff issue. There was a mechanical issue that apparently no one reported. The driver door outside key lock did not work. So the truck could not be opened from the outside on that side with the key. Not finding out until on the road at night in bad weather was not cool. Using the passenger side door outside key lock worked but very inconvenient to get across the inside of the truck. Maybe adding key lock test to your check list as I’m sure many renters don’t even use it short term. Thx Fred
Teresa W. le
Very friendly and helpful staff. ????????????
Carol S. le
The staff was friendly, a mileage charge was quickly corrected with no problem, the truck was clean & easy to drive. Very well done !!!
ubaldo D. le
Nothing been dealing with them for yrs. Ur Awsome
Donna L. le
customer service was awesome; equipment was good
Paul S. le
Staff at this location was wonderful to deal with. All were pleasant.
Thomas D. le
Customer service was great. Thou Computer System was slow and had issues. Needs updating.
Emmanuel A. le
The team at the Bridgeport branch were very helpful and professional
Hector O. le
Love the hidden fees
Pamela K. le
Great service with Dane grant
Michael F. le
First off this is the A Team running this location. [no pun intended] They should be given the opportunity to travel the country launching new locations and test markets. Regarding improving, continue to improve your back office processes [IT] so it simplifies your customers experience.
John M. le
Keep doing what you’re doing .... low milage vehicles, clean, no body damage. Staff was professional and helpful.
Charles M. le
Staff was excellent.
Jessica R. le
There should be a separate line for those who checked-in online. However, overall my experience was good from the beginning to the end of my rental process. The people working there are very professional and nice.
Richard S. le
Better knowledgeable agents
Jim G. le
The staff is always courteous and efficient. Couldn't ask for anything more.
Harry K. le
I like using UHAUL. The folks on Boston Avenue, Bridgeport UHAUL made everything super easy. Thank you!
Edwin R. le
Waiting time a little long, but service was good.
Raymond T. le
not a problem every very good thank you all bless
Joseph K. le
keep up the great work!
Vincent E. le
None
William M. le
My main concern is that when I called my local U-Haul of course I went into the national call center. I am almost positive that I was specific about the location I wanted to rent from which was on Fairfield Avenue in Bridgeport Connecticut. After all was said and done and I made the reservation I went to go pick up the trailer at the location that we had talked about and it was the wrong location.
Edwin R. le
Excellent customer service provided by Savi!
Lucy F. le
I noticed more professionalism this time around. The customer service was much better.
Ivan W. le
staff not friendly or courteous its very expensive and rigorous process to give your personal information etc.
Jessica P. le
Everyone there was friendly and they were saldo very helpful
OSCAR C. le
good service
ILEANA L. le
customers should not have to check the vans on their own. They can missed what they don't know it is there.
German R. le
The attendant at the counter was very pleasant, knowledgeable and an expert! I had a great experience thank you!!
Terilynn L. le
The only complaint that I have is: Check-in is too long. The gentleman came over it took him about 20-25mins. Then when he finally came over to inspect my truck, he didn't explain anything to me. I wanted to put the charges on another credit card before I knew anything he was finished. I asked told him , wait I want to put the charges on another card, his response was "OH WELL". It's already done. I was so frustrated, I just walked away. If it was not for this incident, I would have given an EXCELLENT rating.
John C. le
The equipment was very old, but was clean and in good working order. There was a long wait to be served at this location, and the general manager seemed not to be particularly interested. The rest of the staff, though was very helpful and efficient, especially the gentleman who hooked up the trailer, who took extra time to explain things to check at every fuel stop! This was a contrast from virtually all of my few previous U-Haul experiences, where staff were pretty much universally rude and surly. This location was much better!
David R. le
Customer service is key to any successful business, the employee at this location looks as if they hate their jobs. Not friendly at all. I rented a 15’ truck and Gas mileage was very poor just because the check Engine light was on, but they still hand it out like that, without any concerns or safety to the customer. I will never use this Location again. Very poor service overall
Brian T. le
Easiest pick up and drop off possible. I actually couldn't believe how easy it was. Shout out to Stephen. Nice guy, very helpful. Actually helped me and another customer at the same time and you would never know it from my end. Great job.
alex b. le
The employees at the bridge port ct office is excellent
Mirasol R. le
Great people very attentive and respectful
chrisly a. le
Great service
Karen J. le
The wait time is too long at this branch. Why am I forever to pay for a storage unit a month ahead of time. Nowhere online does it state that payment is immediately due.
Yaritza G. le
Super good
Naomi T. le
Too expensive for just one day. Spent $400 for a storage and a truck..
JESSICA R. le
The customer service that I received was above excellent. The entire team worked together to make sure that all of my needs were met. All while balancing a VERY busy morning at the store. Thank you!
FIONA C. le
Poor communication
Towanna R. le
Customer service is bad , the storages aren’t kept clean, the people don’t care. Over priced storage for such a small space . Would never ever recommend anyone there
francesca m. le
They are so nice they take care of everything they help you with everything
JOSEPH P. le
Great service
christopher a. le
Excessive late fee, will never use uhaul storage ever again or refer to anyone.
dennis h. le
Every employee that I encountered was patient, friendly and helpful.
Karla K. le
Thank you for your help
DAVE S. le
Wasn’t a good experience
wgdan y. le
I recommend U-HAUL to everyone.
Veronica R. le
Mr. Cliff service was excellent, he explained in detail everything, the storage was clean but I think a light inside of the storage would be nice.
Karla K. le
The staff was helpful and knowledgeable.
Patrick V. le
The staff were courteous
Benita B. le
Thank you to the entire staff who made the need for your services smooth, helpful and secure.. THANK YOU..
Sarah B. le
My move out date was June 1st
david b. le
The facility and all employees were great. My one major compliant and the reason I would not recommend to a friend is that prorating is unavailable. We moved out June 1 but still had to pay full month
Cynthia B. le
I appreciate the service everyone was willing to help you and they were very respectful I would definitely use the service again Thanking You Sincerely Mrs Brown