Great Customer serviceFranklin D.
Customer Reviews for U-Haul Moving & Storage at Boston Ave
Pour nous contacter
Bridgeport, CT 06610
(CORNER OF E-MAIN AND BOSTON AVE)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.bienvenido R.
Le client n'a pas laissé de commentaire.Carlos D.
I can't think of any recommendations, everything went smooth as usual. Keep up the good work!Joni D.
staff extremely helpfuljames W.
Le client n'a pas laissé de commentaire.FANNY P.
Cargo van was unavailable although I made a reservation. However, the girl at the counter quickly pivoted & offered a small truck for the same price. That's good customer service. A+Elizabeth M.
Le client n'a pas laissé de commentaire.Deborah O. | Premières impressions
Le client n'a pas laissé de commentaire.barbara H.
Le client n'a pas laissé de commentaire.Deborah O.
More updated pictures of equipment and more informative procedures such as holds on cards.Alexander C.
Le client n'a pas laissé de commentaire.Phil A.
Excellent serviceHerby P.
Everything went extremely well- no complaints or recommendation needed,MARIE N.
Le client n'a pas laissé de commentaire.EMANUEL M.
Le client n'a pas laissé de commentaire.Shay V.
Le client n'a pas laissé de commentaire.Brenda P.
The windshield was not very clean. The truck I rented pulled to the right while driving and breaking. Looking at the front passenger tire there was very noticeable wearing on the outside edge.Mike W.
Le client n'a pas laissé de commentaire.Fredrick S.
Le client n'a pas laissé de commentaire.Gavin S.
Le client n'a pas laissé de commentaire.Anthony S.
Le client n'a pas laissé de commentaire.Walton U.
Le client n'a pas laissé de commentaire.Dariel M.
I never had to use a storage room, but if I had to again I will definitely use UHaul. No matter what time a day I went there, the staff always had professional Customer Service! The staff outside and inside. Always greeted you with a smile and was available to your needs! Place always clean! Thank You!Paula B. | Expérience générale
I've always used U-Haul for storage and rental for moving.they are the industry standard. They Always have the supplies you need and the prices are decentHANNIE J. | Expérience générale
The best decision everERIC C.
Very courteous, helpful, knowledgeable of process, very easy process as well.Anthony S.
Receipt showed gas level when picked up was at between 1/4-1/2 tank. When i was down the street i realized it was almost empty. The TPMS sensors were on so i could not check mileage. When i returned the truck i let them know and was informed that i should have changed something on an app with the gas and i would probably be charged extra even though i took pictures of the gas gauge. Also was told the TPMS were not working correctly although the tires looked extremely low. One positive is the truck was clean.Matthew R.
Le client n'a pas laissé de commentaire.JORGEH G.
Waited awhile in line, understaffedLucia M.
I recommended a different area and was never told it was this location.Timothy L.
Everything went as planned, with no hiccups. Can't suggest anything to improve on what was a smooth process.MICHAEL H.
Le client n'a pas laissé de commentaire.SHELLEY L.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Tylissa B.
Le client n'a pas laissé de commentaire.Tylissa B.
Tell a problem I had with the cargo van was the tire sensor light was on on the dashboard and the truck hesitated to drive like it was putting too much strain on the motor but other than that it was fine I brought it back cleaned and washed.Tracy B.
We routinely rent from the Hamden location for our business. I had to rent from this Bridgeport location this time. I filled out all my information online and did not take insurance as we have insurance through our business. The agent at the Bridgeport u-haul added insurance without asking. I didn't notice she changed my order without asking. Not OK and we won't be renting from there again.David L.
The van I rented was in excellent condition. You need a better trained staff. Myself and 4 other people were waiting at the desk for at least 20 minutes before receiving help. I don't know what it is about U-Haul but almost every location where I've rented, it's the same type of inattentive, barely professional individuals. I never look forward to coming to U Haul for this very reason. Then after I made sure to put fuel in the tank upon my return, I was STILL charged over $53 for a fuel charge!!Christopher W.
Le client n'a pas laissé de commentaire.Lynn D.
Le client n'a pas laissé de commentaire.Heidi L.
Le client n'a pas laissé de commentaire.Benedict F.
Le client n'a pas laissé de commentaire.keila B.
Le client n'a pas laissé de commentaire.Nahum O.
i had no problemsJohn M.
I was late couple of hours and I was charged $50 even the contract says you have the truck for 24hMonel M.
Le client n'a pas laissé de commentaire.Michael F.
I received a call from U-Haul in New Haven. The woman who called was unaware that I had changed reservation from Friday the 27th to Saturday the 28th. She seemed annoyed at the change. When I showed up for my rental on the 28th, the reservation had been cancelled "from somewhere else; not here." But Lynn came through for me. My point is that U-Haul people from locations other than where the rental is to take place should not be interfering with it.DAVID C.
Le client n'a pas laissé de commentaire.VINCENT B.
Nothing , good service and good people and good equipmentIves S.
Excellent service!Ronald P.
I'm not sure why others have given this place poor reviews. My experience was nearly flawless. Easy to make/change my reservation, terms of rental were transparent, customer service was great, and vehicle was exceptionally clean. I believe the bad reviews are from individuals who had some other issues and were projecting them onto the uhaul employees. My experience is that if you treat others how you would like to be treated, everybody wins. One concern I thought would be an issue really wasn't (had requested 24 blankets, only got 7). Turns out I only needed 6! Bottom line- I would rent here again, and will refer others to do so as well.Joseph B.
Le client n'a pas laissé de commentaire.Ralph P.
all perfect- everything went very smoothly!ronald J.
Le client n'a pas laissé de commentaire.Edwin A.
The customer service reps were cordial, helpful and efficient. Two helped us get the truck and another two received it back. All were great at this location.Lynn H.
Le client n'a pas laissé de commentaire.Barry H.
HORRIBLE LOCATION! STAFF UNPROFESSIONAL AND NO ORGANIZATION! Won't RENT HERE EVER AGAINEssence W.
Excellent service!Ronald P.
Le client n'a pas laissé de commentaire.fernando L.
U-Haul is a reputable rental company and I believe that more effort should be placed to sure there are adequate trucks available for renters. There should be more of the sizes that people rent the most.Rockson B.
They don't know how to talk to peopleBrandon V.
Le client n'a pas laissé de commentaire.Arthur Z.
Make sure the equipment is at the location the next customer reserves it. I will never use U-Haul again. The language in your reservation is purposefully misleading, and your reservation/scheduling people are not helpful.Steven J.
The rental location called and left a voice mail for me about returning the equipment. I was unable to get in touch with them to follow up. Calls to the location were routed to an automated system and despite speaking with a customer service rep, I was unable to get the rental period extended until I made at least 5 calls. I spent approximately 2 hours trying to get the proper department on the phone. The location of rental never picked up. It was beyond frustrating; it simply didn't work correctly.ANDREW P.
Extremely poor customer service. The woman who was supposed to be at the desk was outside riding a bike and smoking instead of helping customers. The other works were extremely rude and not helpful.Deidra W.
The Boston Ave Bridgeport location has a Great staff. Very helpfulArthur Z.
Everything was great 👍Luis L.
Better customer serviceCarmen R.
Le client n'a pas laissé de commentaire.Derrick S.
Le client n'a pas laissé de commentaire.Lisha P.
Le client n'a pas laissé de commentaire.Xavier R.
Get better employees to do their JOB!! Customer service suck! And after I returned the truck I got charged $1xx.xx more 3 days later after they already had charged me what was needed to be charged!! I had to go through going to the office so they can fix it and the employee gave me the managers business card told me to call and I had to go through all the hassle just to tell me call your bank? I will never come here again nor I will ever recommend this location..Isela D.
Le client n'a pas laissé de commentaire.Javier B.
Le client n'a pas laissé de commentaire.hector F.
Le client n'a pas laissé de commentaire.Maurice J.
Le client n'a pas laissé de commentaire.Jeffrey S.
Thnx for your service god bless🙏🙏🙏🙏🙏🙏🙏👍🏿😃andre J.
Le client n'a pas laissé de commentaire.MICKERLINE B.
They made it quick painless and easy! Very friendly staff willing to work with you through anything they can. Thank you guys! God bless!Raf C.
Could have the truck ready, when the customer pulls up especially for an online reservation.Richard T.
Le client n'a pas laissé de commentaire.Brandie L.
Le client n'a pas laissé de commentaire.MYNOR M.
Le client n'a pas laissé de commentaire.Jeffrey A.
Nothing to improve. The best location to go for a rental, staffs are superbBrandie L.
good servicehugo L.
Le client n'a pas laissé de commentaire.Paul W.
Nothing great customer service experiencegeorges A.
I was. Charged for 4 days of renting a vehicle i only have for 24hrs. Struggling to get a refund. Terrible serviceRYAN T.
Le client n'a pas laissé de commentaire.MELVIN M.
The management is excellent but some of the workers are very disrespectful I return my truck at 7:57 On Friday few of the workers refused to take my truck and cursed me out and telling me they are close I have to use the Uhaul/ share when I started to question them that I am on time they start calling me lazy this is definitely not professional I've been going to this location at least twice a month and got excellent service this is the first time this has ever happened very embarrassing and disappointing but I do have to it I like how the management dealt with the situation after he was notified himRICHARD B.
Worst place don't know how you guys are open both uhauls where bad no customer service at all no one talks to you or even look at you .please get employees that's want to work . Worse experience ever . Looks like no one wants to work and it was so getto looks bad for businessRobert G.
Le client n'a pas laissé de commentaire.Pamela M.
Le client n'a pas laissé de commentaire.Donald B.
Personnel amicalCARLOS N.
No nonsense, courteous, professional. The van was in great condition. Pick-up and return couldn't have been easier. Website pre check-in timed out while downloading license pictures; was easy enough to do at the counter during pick-up.Paul E.
You need to shut that site down and get rid of the management Dane. He is aggressive and very unprofessional! It was the WORST moving experience I have had in 42 years!!! I am DISGUSTED!!!!! The truck broke down on the highway and they only refunded me half of my money. I will be contacting Human Resources again.Tashewa N.
Le client n'a pas laissé de commentaire.WILNER J.
Disrespectful and rude manager,Monsurat A.
Quick and easy pick up no hassleNina L.
Le client n'a pas laissé de commentaire.PETER G.
Keep up the good work 👏 👍 💪Marie J.
Good service and easy in and out with trailerRobert C.
The young man that helped me was so polite ,it was a breath of fresh air. Very well runKristin L. | Premières impressions
Thank you for your serviceMARISOL M. | Expérience générale
Bridgeport Staffing on Boston Avenue site exceptionally professional and provide great customer experience throughout the four years of storage usage.Bonita P. | Expérience générale
I really do love the service I received, would definitely use Uhaul Storage again if I have to. The staff was great, patient and all of my things were secure.jasmine c. | Expérience générale
Le client n'a pas laissé de commentaire.NOREEN R. | Expérience générale
Le client n'a pas laissé de commentaire.Noreen R. | Premières impressions
Le client n'a pas laissé de commentaire.Maxine J. | Expérience générale
Staff was excellent throughout. Two complaints: There was never a working light in my storage room. And having storage rooms with only a narrow staircase access (no elevator, no ability to use a hand truck to wheel items in and out of storage room) is unacceptable.Nancy M. | Expérience générale
Very knowledgeable staff and they addressed any and all questions I had for them. I am a prior customer, and a local resident. Job well done.Matthew L. | Premières impressions
Le client n'a pas laissé de commentaire.Ashana C. | Expérience générale
I was locked outside the building for hours!!SAMANTHA P. | Premières impressions
Le client n'a pas laissé de commentaire.Laurie D. | Premières impressions
Le client n'a pas laissé de commentaire.Monica M. | Expérience générale
The only unfair thing is, they went up on my fee every year without telling me, because I was a valued customer🤔nicole s. | Expérience générale
Le client n'a pas laissé de commentaire.John L. | Expérience générale
Le client n'a pas laissé de commentaire.EDNA B. | Premières impressions
Le client n'a pas laissé de commentaire.Joshua C. | Expérience générale
Muy bueno la asistencia 👏CARLOS T. | Expérience générale
Le client n'a pas laissé de commentaire.Edditt O. | Expérience générale
Cliff was very kind and helpful.Kumari W. | Premières impressions
Le client n'a pas laissé de commentaire.Angelica H. | Expérience générale
Thank you all who had a hand in helping me get my brothers storage business handled.MARK T. | Expérience générale
Everything was good so far. I have nothing bad to say. Yes I would recommend somebody.Pamela C. | Expérience générale
I am very grateful to the staff of uhaul on Boston ave , especially to Savi ! She was amazing understanding, respectful , over all a great person. I would recommend anyone that uses uhaul to go to the Boston ave location . You will have an easy exchange. Once again thank you Savi and godblesssusan r. | Expérience générale
Le client n'a pas laissé de commentaire.karen h. | Expérience générale
Had to store stuff in the basement, no elevator so had to take heavy stuff down a treacherous set of old stairs then back up and out again! Otherwise, no issuesElizabeth M. | Expérience générale
Yes or no answers here are not adequate. For example, my storage space was clean enough, but light not working, so it was pitch black inside. The staff did their best to provide a substitute battery light, but it was not properly maintained. Also, I was not aware that the space was down a long flight of stairs, no elevator, no ramps for hand trucks. Very disappointed with that. And, one should be able to return the truck to any of the three U-haul places in Bridgeport. Very inconvenient, now.,Nancy M. | Premières impressions
Staff not very nice at all I will like for someone to contact me because I can't find my big box of jewelry I left in unit 502 that was next to the door looked in all boxes now Idk what to do I will like for someone to stay in contact with until I can't figure out what's going on just because someone close a unit doesn't mean they got good service are help at times this place needs news staff. Thank you Charmaine lodge I just got back home and notice thischarmaine l. | Expérience générale
The unit was uncomfortable for moving large heavy furniture due to stairs and a beam cutting across unit reducing the size of the unit.George S. | Expérience générale
It was inconvenient for me because every time I try to use the loading dock the uhaul trucks were always blocking the area. In my opinion they need to park all their trucks away from blocking the loading areas and give their customers space to move their items.rosemary w. | Expérience générale
Le client n'a pas laissé de commentaire.grace s. | Expérience générale
Thanks to all the staff You're doing a wonderful job keep up the good work. Savie you are the best.Jennifer C. | Expérience générale
Very convenient, very clean, quiet and friendly staff. However, i wish they had an Elevator in that facility which would have made things so much easier, that's all.ANDERSON D. | Expérience générale
Le client n'a pas laissé de commentaire.JULES J. | Premières impressions
The mgr,clifford ,Donny,and the rest of the Boston ave team is the best I have came in contact in a long time that were very professional.alex b. | Expérience générale
Le client n'a pas laissé de commentaire.Alexis Y. | Expérience générale
Great location friendly staff memberNOREEN R. | Premières impressions
Quick, simple process. Facility organized with all entry and loading areas well thought out ... made the move in super easy. Great staff help and friendly.Susan E. | Premières impressions
Excellent service à la clientèle.Micaela J. | Expérience générale
The workers are very friendly and helpfulEdwin R. | Expérience générale
Le client n'a pas laissé de commentaire.Denisse R. | Premières impressions
I found the pricing to be well above their competitors. My moving out in 1 months time was due to this. I have a 10x10 unit at a discount price of $102 for 3 months and after that 132ANGELINA G. | Expérience générale
Eceryone should have 24 hour access to their stored items without having to pay extra costs.Melodie S. | Expérience générale
I love Boston Avenue Uhaul the lines are little long but the guys are always very friendly and helpful.Lesha P. | Expérience générale
Very clean; easy access - would use this location again if I had to.Robin M. | Expérience générale
Merci.kathleen b. | Premières impressions
The employees at the bridge port ct office is excellentalex b. | Premières impressions
Great people very attentive and respectfulMirasol R. | Expérience générale
Great servicechrisly a. | Premières impressions
The wait time is too long at this branch. Why am I forever to pay for a storage unit a month ahead of time. Nowhere online does it state that payment is immediately due.Karen J. | Premières impressions
Super goodYaritza G. | Expérience générale
Too expensive for just one day. Spent $400 for a storage and a truck..Naomi T. | Premières impressions
The customer service that I received was above excellent. The entire team worked together to make sure that all of my needs were met. All while balancing a VERY busy morning at the store. Merci.JESSICA R. | Premières impressions
Poor communicationFIONA C. | Expérience générale
Customer service is bad , the storages aren't kept clean, the people don't care. Over priced storage for such a small space . Would never ever recommend anyone thereTowanna R. | Expérience générale
They are so nice they take care of everything they help you with everythingfrancesca m. | Premières impressions
Great serviceJOSEPH P. | Premières impressions
Excessive late fee, will never use uhaul storage ever again or refer to anyone.christopher a. | Expérience générale
Every employee that I encountered was patient, friendly and helpful.dennis h. | Expérience générale
Thank you for your helpKarla K. | Expérience générale
Wasn’t a good experienceDAVE S. | Expérience générale
I recommend U-HAUL to everyone.wgdan y. | Expérience générale
Mr. Cliff service was excellent, he explained in detail everything, the storage was clean but I think a light inside of the storage would be nice.Veronica R. | Réservation
The staff was helpful and knowledgeable.Karla K. | Réservation
The staff were courteousPatrick V. | Expérience générale
Thank you to the entire staff who made the need for your services smooth, helpful and secure.. THANK YOU..Benita B. | Expérience générale
My move out date was June 1stSarah B. | Expérience générale
The facility and all employees were great. My one major compliant and the reason I would not recommend to a friend is that prorating is unavailable. We moved out June 1 but still had to pay full monthdavid b. | Expérience générale
I appreciate the service everyone was willing to help you and they were very respectful I would definitely use the service again Thanking You Sincerely Mrs BrownCynthia B. | Expérience générale
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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