Excellent service!Ronald P.
Customer Reviews for U-Haul Moving & Storage at Boston Ave
Pour nous contacter
Bridgeport, CT 06610
(CORNER OF E-MAIN AND BOSTON AVE)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I'm not sure why others have given this place poor reviews. My experience was nearly flawless. Easy to make/change my reservation, terms of rental were transparent, customer service was great, and vehicle was exceptionally clean. I believe the bad reviews are from individuals who had some other issues and were projecting them onto the uhaul employees. My experience is that if you treat others how you would like to be treated, everybody wins. One concern I thought would be an issue really wasn't (had requested 24 blankets, only got 7). Turns out I only needed 6! Bottom line- I would rent here again, and will refer others to do so as well.Joseph B.
Le client n'a pas laissé de commentaire.Ralph P.
all perfect- everything went very smoothly!ronald J.
Le client n'a pas laissé de commentaire.Edwin A.
The customer service reps were cordial, helpful and efficient. Two helped us get the truck and another two received it back. All were great at this location.Lynn H.
Le client n'a pas laissé de commentaire.Barry H.
HORRIBLE LOCATION! STAFF UNPROFESSIONAL AND NO ORGANIZATION! Won't RENT HERE EVER AGAINEssence W.
Excellent service!Ronald P.
Le client n'a pas laissé de commentaire.fernando L.
U-Haul is a reputable rental company and I believe that more effort should be placed to sure there are adequate trucks available for renters. There should be more of the sizes that people rent the most.Rockson B.
They don't know how to talk to peopleBrandon V.
Le client n'a pas laissé de commentaire.Arthur Z.
Make sure the equipment is at the location the next customer reserves it. I will never use U-Haul again. The language in your reservation is purposefully misleading, and your reservation/scheduling people are not helpful.Steven J.
The rental location called and left a voice mail for me about returning the equipment. I was unable to get in touch with them to follow up. Calls to the location were routed to an automated system and despite speaking with a customer service rep, I was unable to get the rental period extended until I made at least 5 calls. I spent approximately 2 hours trying to get the proper department on the phone. The location of rental never picked up. It was beyond frustrating; it simply didn't work correctly.ANDREW P.
Extremely poor customer service. The woman who was supposed to be at the desk was outside riding a bike and smoking instead of helping customers. The other works were extremely rude and not helpful.Deidra W.
The Boston Ave Bridgeport location has a Great staff. Very helpfulArthur Z.
Everything was great 👍Luis L.
Better customer serviceCarmen R.
Le client n'a pas laissé de commentaire.Derrick S.
Le client n'a pas laissé de commentaire.Lisha P.
Le client n'a pas laissé de commentaire.Xavier R.
Get better employees to do their JOB!! Customer service suck! And after I returned the truck I got charged $1xx.xx more 3 days later after they already had charged me what was needed to be charged!! I had to go through going to the office so they can fix it and the employee gave me the managers business card told me to call and I had to go through all the hassle just to tell me call your bank? I will never come here again nor I will ever recommend this location..Isela D.
Le client n'a pas laissé de commentaire.Javier B.
Le client n'a pas laissé de commentaire.hector F.
Le client n'a pas laissé de commentaire.Maurice J.
Le client n'a pas laissé de commentaire.Jeffrey S.
Thnx for your service god bless🙏🙏🙏🙏🙏🙏🙏👍🏿😃andre J.
Le client n'a pas laissé de commentaire.MICKERLINE B.
They made it quick painless and easy! Very friendly staff willing to work with you through anything they can. Thank you guys! God bless!Raf C.
Could have the truck ready, when the customer pulls up especially for an online reservation.Richard T.
Le client n'a pas laissé de commentaire.Brandie L.
Le client n'a pas laissé de commentaire.MYNOR M.
Le client n'a pas laissé de commentaire.Jeffrey A.
Nothing to improve. The best location to go for a rental, staffs are superbBrandie L.
good servicehugo L.
Le client n'a pas laissé de commentaire.Paul W.
Nothing great customer service experiencegeorges A.
I was. Charged for 4 days of renting a vehicle i only have for 24hrs. Struggling to get a refund. Terrible serviceRYAN T.
Le client n'a pas laissé de commentaire.MELVIN M.
The management is excellent but some of the workers are very disrespectful I return my truck at 7:57 On Friday few of the workers refused to take my truck and cursed me out and telling me they are close I have to use the Uhaul/ share when I started to question them that I am on time they start calling me lazy this is definitely not professional I've been going to this location at least twice a month and got excellent service this is the first time this has ever happened very embarrassing and disappointing but I do have to it I like how the management dealt with the situation after he was notified himRICHARD B.
Worst place don't know how you guys are open both uhauls where bad no customer service at all no one talks to you or even look at you .please get employees that's want to work . Worse experience ever . Looks like no one wants to work and it was so getto looks bad for businessRobert G.
Le client n'a pas laissé de commentaire.Pamela M.
Le client n'a pas laissé de commentaire.Donald B.
Personnel amicalCARLOS N.
No nonsense, courteous, professional. The van was in great condition. Pick-up and return couldn't have been easier. Website pre check-in timed out while downloading license pictures; was easy enough to do at the counter during pick-up.Paul E.
You need to shut that site down and get rid of the management Dane. He is aggressive and very unprofessional! It was the WORST moving experience I have had in 42 years!!! I am DISGUSTED!!!!! The truck broke down on the highway and they only refunded me half of my money. I will be contacting Human Resources again.Tashewa N.
Le client n'a pas laissé de commentaire.WILNER J.
Disrespectful and rude manager,Monsurat A.
Quick and easy pick up no hassleNina L.
Le client n'a pas laissé de commentaire.PETER G.
Keep up the good work 👏 👍 💪Marie J.
Good service and easy in and out with trailerRobert C.
Le client n'a pas laissé de commentaire.Justin C.
The seats were dirty and the van smelled badMARIA Z.
The gear shift routinely gets jammed and is unusually rough.Edward G.
Le client n'a pas laissé de commentaire.Jordon R.
Hire a new manager not the cutthroat currently in place no my f it re Lynn 2 lousy people u have att the helmJoseph L.
The young man that helped me was so polite ,it was a breath of fresh air. Very well runKristin L. | Premières impressions
Le client n'a pas laissé de commentaire.Cindy C.
Le client n'a pas laissé de commentaire.Vincent C.
It's the only one that had trucks. Truck door didn't close without extreme effort and the door to the cab stuck. Also was a very rough ride in general. I rent uhauls multiple times per year and this was the worst one in a long time.Dan B.
Le client n'a pas laissé de commentaire.David V.
Todo esta perfecto bendicionesismael H.
The staff were knowledgeable and efficient.Michael T.
Le client n'a pas laissé de commentaire.JANYRA M.
So easy an convenient!Jose R.
Thank you for your serviceMARISOL M. | Expérience générale
How could you have a location when someone come in that gotten a truck and couldn't get there deposit cause the location has no money in the register? ReallyJESUS C.
The employees were really helpful and kindKATHERINE S.
Bridgeport Staffing on Boston Avenue site exceptionally professional and provide great customer experience throughout the four years of storage usage.Bonita P. | Expérience générale
Le client n'a pas laissé de commentaire.ANGELO S.
Le client n'a pas laissé de commentaire.MATIAS R.
I really do love the service I received, would definitely use Uhaul Storage again if I have to. The staff was great, patient and all of my things were secure.jasmine c. | Expérience générale
Le client n'a pas laissé de commentaire.Shyam D.
Le client n'a pas laissé de commentaire.monica K.
You guys are my number 1 no problems at all. Pick up took only like 5minutes.melissa V.
The vehicle had a strong cigarette smoke that even caused me headache. I hope in a future can find a non smoker vehicle.pedro D.
Le client n'a pas laissé de commentaire.David C.
The gentleman at the dest was super quick. Kind and courteous.. He was able to multi task and get the job done right. I just wish I could have added his name to this review.. Great Job Young Man... UHaul is lucky to have you.MAURICEM J.
I would like U-Haul to give me a call back so I can explain 203572 8691ROLAND B.
Just one issue trying to input information for mileage It's given me a hard time couldn't Close out Return on the app properlyCAREY M.
Staff was very helpful. Help to get me in and out quickly. Great Job!LUIS S.
Le client n'a pas laissé de commentaire.Abby B.
Le client n'a pas laissé de commentaire.Ronald W.
Le client n'a pas laissé de commentaire.Carlos B.
Le client n'a pas laissé de commentaire.JOAN B.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.NOREEN R. | Expérience générale
Le client n'a pas laissé de commentaire.Noreen R. | Premières impressions
You can check the fluids in your trucks more often we had to and antifreeze mid tripMartin V.
Le client n'a pas laissé de commentaire.WILNER J.
Le client n'a pas laissé de commentaire.EQUAN B.
Le client n'a pas laissé de commentaire.Mary D.
Le client n'a pas laissé de commentaire.THOMAS G.
Le client n'a pas laissé de commentaire.Maxine J. | Expérience générale
Le client n'a pas laissé de commentaire.Joel M.
The cashier or manager. Was running 2 registers at a time and taking care of all customers with a smile and being very professional.JOEL C.
My personal experience was really amazing! Very likely to recommend this service to anyone!Carlos J.
Le client n'a pas laissé de commentaire.Keyon B.
Little slow to start, couldn't find confirmation, once he did it went smoothlyDavid M.
Le client n'a pas laissé de commentaire.Toni S.
The truck I drove didn't run that smooth like the new truckSTEVEN F.
Le client n'a pas laissé de commentaire.Paul D.
Le client n'a pas laissé de commentaire.Adam N.
Staff was excellent throughout. Two complaints: There was never a working light in my storage room. And having storage rooms with only a narrow staircase access (no elevator, no ability to use a hand truck to wheel items in and out of storage room) is unacceptable.Nancy M. | Expérience générale
Le client n'a pas laissé de commentaire.twana R.
Very knowledgeable staff and they addressed any and all questions I had for them. I am a prior customer, and a local resident. Job well done.Matthew L. | Premières impressions
Le client n'a pas laissé de commentaire.Ashana C. | Expérience générale
I was locked outside the building for hours!!SAMANTHA P. | Premières impressions
Le client n'a pas laissé de commentaire.Laurie D. | Premières impressions
Le client n'a pas laissé de commentaire.Monica M. | Expérience générale
The only unfair thing is, they went up on my fee every year without telling me, because I was a valued customer🤔nicole s. | Expérience générale
Le client n'a pas laissé de commentaire.John L. | Expérience générale
Le client n'a pas laissé de commentaire.EDNA B. | Premières impressions
Le client n'a pas laissé de commentaire.Joshua C. | Expérience générale
Muy bueno la asistencia 👏CARLOS T. | Expérience générale
Le client n'a pas laissé de commentaire.Edditt O. | Expérience générale
Cliff was very kind and helpful.Kumari W. | Premières impressions
Le client n'a pas laissé de commentaire.Angelica H. | Expérience générale
Thank you all who had a hand in helping me get my brothers storage business handled.MARK T. | Expérience générale
Everything was good so far. I have nothing bad to say. Yes I would recommend somebody.Pamela C. | Expérience générale
I am very grateful to the staff of uhaul on Boston ave , especially to Savi ! She was amazing understanding, respectful , over all a great person. I would recommend anyone that uses uhaul to go to the Boston ave location . You will have an easy exchange. Once again thank you Savi and godblesssusan r. | Expérience générale
Le client n'a pas laissé de commentaire.karen h. | Expérience générale
Had to store stuff in the basement, no elevator so had to take heavy stuff down a treacherous set of old stairs then back up and out again! Otherwise, no issuesElizabeth M. | Expérience générale
Yes or no answers here are not adequate. For example, my storage space was clean enough, but light not working, so it was pitch black inside. The staff did their best to provide a substitute battery light, but it was not properly maintained. Also, I was not aware that the space was down a long flight of stairs, no elevator, no ramps for hand trucks. Very disappointed with that. And, one should be able to return the truck to any of the three U-haul places in Bridgeport. Very inconvenient, now.,Nancy M. | Premières impressions
Staff not very nice at all I will like for someone to contact me because I can't find my big box of jewelry I left in unit 502 that was next to the door looked in all boxes now Idk what to do I will like for someone to stay in contact with until I can't figure out what's going on just because someone close a unit doesn't mean they got good service are help at times this place needs news staff. Thank you Charmaine lodge I just got back home and notice thischarmaine l. | Expérience générale
The unit was uncomfortable for moving large heavy furniture due to stairs and a beam cutting across unit reducing the size of the unit.George S. | Expérience générale
It was inconvenient for me because every time I try to use the loading dock the uhaul trucks were always blocking the area. In my opinion they need to park all their trucks away from blocking the loading areas and give their customers space to move their items.rosemary w. | Expérience générale
Le client n'a pas laissé de commentaire.grace s. | Expérience générale
Thanks to all the staff You're doing a wonderful job keep up the good work. Savie you are the best.Jennifer C. | Expérience générale
Very convenient, very clean, quiet and friendly staff. However, i wish they had an Elevator in that facility which would have made things so much easier, that's all.ANDERSON D. | Expérience générale
Le client n'a pas laissé de commentaire.JULES J. | Premières impressions
The mgr,clifford ,Donny,and the rest of the Boston ave team is the best I have came in contact in a long time that were very professional.alex b. | Expérience générale
Le client n'a pas laissé de commentaire.Alexis Y. | Expérience générale
Great location friendly staff memberNOREEN R. | Premières impressions
Quick, simple process. Facility organized with all entry and loading areas well thought out ... made the move in super easy. Great staff help and friendly.Susan E. | Premières impressions
Excellent service à la clientèle.Micaela J. | Expérience générale
The workers are very friendly and helpfulEdwin R. | Expérience générale
Le client n'a pas laissé de commentaire.Denisse R. | Premières impressions
I found the pricing to be well above their competitors. My moving out in 1 months time was due to this. I have a 10x10 unit at a discount price of $102 for 3 months and after that 132ANGELINA G. | Expérience générale
Eceryone should have 24 hour access to their stored items without having to pay extra costs.Melodie S. | Expérience générale
I love Boston Avenue Uhaul the lines are little long but the guys are always very friendly and helpful.Lesha P. | Expérience générale
Very clean; easy access - would use this location again if I had to.Robin M. | Expérience générale
Merci.kathleen b. | Premières impressions
The employees at the bridge port ct office is excellentalex b. | Premières impressions
Great people very attentive and respectfulMirasol R. | Expérience générale
Great servicechrisly a. | Premières impressions
The wait time is too long at this branch. Why am I forever to pay for a storage unit a month ahead of time. Nowhere online does it state that payment is immediately due.Karen J. | Premières impressions
Super goodYaritza G. | Expérience générale
Too expensive for just one day. Spent $400 for a storage and a truck..Naomi T. | Premières impressions
The customer service that I received was above excellent. The entire team worked together to make sure that all of my needs were met. All while balancing a VERY busy morning at the store. Merci.JESSICA R. | Premières impressions
Poor communicationFIONA C. | Expérience générale
Customer service is bad , the storages aren't kept clean, the people don't care. Over priced storage for such a small space . Would never ever recommend anyone thereTowanna R. | Expérience générale
They are so nice they take care of everything they help you with everythingfrancesca m. | Premières impressions
Great serviceJOSEPH P. | Premières impressions
Excessive late fee, will never use uhaul storage ever again or refer to anyone.christopher a. | Expérience générale
Every employee that I encountered was patient, friendly and helpful.dennis h. | Expérience générale
Thank you for your helpKarla K. | Expérience générale
Wasn’t a good experienceDAVE S. | Expérience générale
I recommend U-HAUL to everyone.wgdan y. | Expérience générale
Mr. Cliff service was excellent, he explained in detail everything, the storage was clean but I think a light inside of the storage would be nice.Veronica R. | Réservation
The staff was helpful and knowledgeable.Karla K. | Réservation
The staff were courteousPatrick V. | Expérience générale
Thank you to the entire staff who made the need for your services smooth, helpful and secure.. THANK YOU..Benita B. | Expérience générale
My move out date was June 1stSarah B. | Expérience générale
The facility and all employees were great. My one major compliant and the reason I would not recommend to a friend is that prorating is unavailable. We moved out June 1 but still had to pay full monthdavid b. | Expérience générale
I appreciate the service everyone was willing to help you and they were very respectful I would definitely use the service again Thanking You Sincerely Mrs BrownCynthia B. | Expérience générale
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