The truck had a foul smell. It was almost unbearable. I had to wipe it down and buy a air freshener. Besides that my experience was ok âœ…SANISHA L.
Customer Reviews for U-Haul Moving & Storage at Boston Ave
Pour nous contacter
Bridgeport, CT 06610
(CORNER OF E-MAIN AND BOSTON AVE)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.SUZANNE F.
Nothing it was excellent customer service. The general manager Dane was very kind, professional and helpfulMARGARET F.
People we dealt with were very helpful.david F.
Had to store stuff in the basement, no elevator so had to take heavy stuff down a treacherous set of old stairs then back up and out again! Otherwise, no issuesElizabeth M. | Expérience générale
Le client n'a pas laissé de commentaire.MATTHEW C.
Le client n'a pas laissé de commentaire.Nadine C.
Le client n'a pas laissé de commentaire.DIAMANTINO P.
Le client n'a pas laissé de commentaire.LORNA O.
Great serviceANTHONY S.
Le client n'a pas laissé de commentaire.LINDSEY R.
Not enough employees. People have to wait in line fir a long time. But then, perhaps that is what it takes to keep prices down. Otherwise, service was very good and the employee that hooks up the trailers was excellent.LUIS S.
Le client n'a pas laissé de commentaire.Jodi M.
Le client n'a pas laissé de commentaire.Jamie W.
Nothing love the customer service !!!!!!William M.
Le client n'a pas laissé de commentaire.JULIUS L.
Le client n'a pas laissé de commentaire.KIRK W.
Excelente servicio!!ANTONIO T.
Le client n'a pas laissé de commentaire.TODD Z.
Le client n'a pas laissé de commentaire.Meaghan G.
Le client n'a pas laissé de commentaire.Dinia P.
Le client n'a pas laissé de commentaire.Ed G.
I would like a team member to do the inspection with the renter instead of saying your truck is outside. Staff should ask client if this is the first time they are renting from U-haul. well it was my first time renting and i was clueless what to expect when i went outside for the truck.( in regards to inspection)DAHNEILE H.
Le client n'a pas laissé de commentaire.CAROLYN C.
They said the fuel is 1/4 but the fuel is empty I'm put 20 dollars I'm don't get Any credit they said I'm going to get credit.ROBERT B.
Improve parking.Moving customers along faster would be nice.Don't have a customers car towed without contacting them.DARYL H.
Everyone was so pleasant and helpful!SUSAN S.
Le client n'a pas laissé de commentaire.JARMILLA S.
place with the service was provided to me.JADWIGA S.
Nothing. All good.SCOTT D.
Customer Service was impeccable!Connie J.
Thank you UHaul.. 10/10.. I will definitley recommendðŸ‘CELESTINO A.
No comments!SINA R.
Le client n'a pas laissé de commentaire.LUIS D.
Le client n'a pas laissé de commentaire.VALENCIA T.
Everything was organized very well, and customer service was excellent. I will rent from them again, and recommend to othrrsVESA V.
Great serviceRUBEN K.
Everything was very good on timeYvonne D.
No need to improve excellent service.ALFRED K.
Le client n'a pas laissé de commentaire.Esdras R.
Le client n'a pas laissé de commentaire.Patricia J.
Le client n'a pas laissé de commentaire.Keilonda J.
Le client n'a pas laissé de commentaire.DENISE S.
You did a great job. ThxTHOR V.
Le client n'a pas laissé de commentaire.JOSEPH C.
Even though I had made the reservation online, it still took nearly an hour to get my truck.DEBORAH Y.
Staff very helpfulTHOMAS P.
great customer service. Thank youPATRIA M.
arrived to pick up my trailer, after 35 minutes of the staff talking about all their friends, as another 4 people come in and having to wait also. the third person to come in (and wait for quite a while) was saying that "this place is always slow and don't care, they said that they "hate that place, and told the others waiting, "to use another store"ROBERT N.
Nothing. Quick service.Carrie W.
Initially made my reservation at 300 Honeyspot Rd in Stratford but upon arrival I found the gate closed (I didn't know I supposed to park my car in the street, open the gate, enter, get the vehicle, and then close the gate again???) I assumed the closed gate meant they were closed. When I called, it just rang and rang. So... I called the main Uhaul number and they were able to correct this and find me a new reservation at this Bridgeport location on the spot.. The staff were very cheerful and friendly and made the experience good. Dropping it off was a little difficult as things were backed up later in the day. We were told to wait for someone to come to us, but after 10 minutes of seeing no one, I dropped off the truck using the app. I followed the instructions in the app and it seems to have worked out fine. Won't bother with that Stratford location again, will use this one.JEFFREY S.
The only problem i had was that the radio was not working...Terrible for the 5 hour trip.Manuel B.
Fix up the parking lot (pave over potholes)NIKOLAY P.
I dont understand some of your servicesCHIDOCHASHEETHEL M.
Le client n'a pas laissé de commentaire.Allison C.
Customer service Employees are very nasty to customers and all of the aboveJOSEANGEL A.
Nothing, Cliff and his crew always make sure everyone knows what their getting into and happy with their rentalLUIS V.
Le client n'a pas laissé de commentaire.WILLIAM E.
There's a young man that works there his name is Wayne and very mature for his age and head outstanding customer service really appreciated meeting him and have him take care of me. I will absolutely recommend you to anyone who needs rental services all the best Joe FeolaGIUSEPPE F.
Le client n'a pas laissé de commentaire.andy V.
First rate experience from start to finish!THOMAS W.
Le client n'a pas laissé de commentaire.Azael E.
Although the Pick up truck was new my foot kept getting stuck between the brake pedal and the gas pedal causing the truck to speed up rapidly when I needed braking. Few week back I rental a Ford pick up truck (and trailer) and did not have any problem. Don't get me wrong The truck was very nice and U-Haul didn't design it. Also, for the second time the chains in front and back of the car carrier were so mangled up and were not usable nThis time, even with a very big screwdriver I could not find how to make both of these chains usableFRANCIS N.
Le client n'a pas laissé de commentaire.Yesenia R.
Get more Workers,line was long. Spent 45 minutes in line to drop off trailer.Dennis B.
Le client n'a pas laissé de commentaire.ANTONIO V.
One of your staff have no respect you need more trainingKEVIN S.
Le client n'a pas laissé de commentaire.CHANTA M.
Le client n'a pas laissé de commentaire.Srinivas K.
They held me down each and every time thanks for your support!!!JOSEPH C.
Everyone that helped me was friendly and made it very easy.William E.
Change the invoice format. Hard to understand, and unreal...how am I saving 3 $k+ for renting a pick up for 4 hours? And also, why am I paying 90 $for a 4 hour rental? Invoice is uselessIlyanna V.
Quick service, clean vehicle. Very good every time we use this location.Michael S.
Nothing You Are Awesome.JAMES J.
Le client n'a pas laissé de commentaire.ELIAS Z.
Le client n'a pas laissé de commentaire.EDWIN H.
I received a broken truck. Phone costumer service was great but in store service was poor. Staff was uninterested in helping out and had attitude towards me. After swapping the truck they gave me a even older one where the driver door did not close correctly. Decided to spend more money one a moving company then deal with that store. DisappointingCHRISTIAN L.
Le client n'a pas laissé de commentaire.BRIAN V.
Le client n'a pas laissé de commentaire.MICHAEL C.
Le client n'a pas laissé de commentaire.Mathew J.
Le client n'a pas laissé de commentaire.FRANK G.
I reserved a 27' truck for TWO days , three weeks before my move. Show up on moving date & I'm told "We don't rent 27' trucks for 2 days but I got a 20' truck for you". I tell the guy that I have a receipt for the 27' & I really need a 27' truck & he responds that he didn't have one here. IF I knew I couldn't rent the bigger truck for 2 days I would've made other plans with moving. I would think that SOMEONE would've called me & told me this after the girl made this mistake. This mistake made my move a nightmare as I was unable to fit all my stuff in the truck & had to throw out some of my belongings due to having to be out of my house by a certain date. IF I have to move again or need to rent something I will try & go elsewhere. In my opinion this is unacceptable. My moving date was in the middle of the week (Tues/Weds) so I'm sure they had a way to get me the bigger truck. Also , the truck was given to me with a check engine light on....THEODORE M.
Clean the truck. It was filthy. Extremely sticky and black surfaces spent and hour of my reservation Cleaning trunk. Especially since COVID im disappointed. Didn't feel like the health and saftey guidelines were followed.KAYANTE CECE M.
Le client n'a pas laissé de commentaire.DOUGLAS M.
Le client n'a pas laissé de commentaire.Christopher E.
Service people not friendly at allALAN S.
They need more helpNANCY R.
No need to improve excellent service.ALFRED K.
Le client n'a pas laissé de commentaire.KRZYSZTOF C.
You didn't have the trailer I reserved, which is a pretty big part of the experience.CONNOR H.
Le client n'a pas laissé de commentaire.RAY M.
Le client n'a pas laissé de commentaire.Andrew S.
Nothing needs to be improved. Everything went well.CARMEN M.
Newer trucks neededROBERT D.
Made complaint alreadyFERNANDO A.
Le client n'a pas laissé de commentaire.Juan M.
Le client n'a pas laissé de commentaire.michael J.
Have used Uhaul through the years, always dependable. Like the online registration, making the rental process fluid an efficient.KEVIN W.
Le client n'a pas laissé de commentaire.JUDITH B.
This is a busy location andvi understand why, you always get soeedy service and Professionalism with a smile.Michael F.
Customer service was good but need more representative on weekends. Not enough people working to cover for the volume of business.MILAGROS P.
Yes or no answers here are not adequate. For example, my storage space was clean enough, but light not working, so it was pitch black inside. The staff did their best to provide a substitute battery light, but it was not properly maintained. Also, I was not aware that the space was down a long flight of stairs, no elevator, no ramps for hand trucks. Very disappointed with that. And, one should be able to return the truck to any of the three U-haul places in Bridgeport. Very inconvenient, now.,Nancy M. | Premières impressions
Staff not very nice at all I will like for someone to contact me because I can't find my big box of jewelry I left in unit 502 that was next to the door looked in all boxes now Idk what to do I will like for someone to stay in contact with until I can't figure out what's going on just because someone close a unit doesn't mean they got good service are help at times this place needs news staff. Thank you Charmaine lodge I just got back home and notice thischarmaine l. | Expérience générale
The unit was uncomfortable for moving large heavy furniture due to stairs and a beam cutting across unit reducing the size of the unit.George S. | Expérience générale
It was inconvenient for me because every time I try to use the loading dock the uhaul trucks were always blocking the area. In my opinion they need to park all their trucks away from blocking the loading areas and give their customers space to move their items.rosemary w. | Expérience générale
Le client n'a pas laissé de commentaire.grace s. | Expérience générale
Thanks to all the staff You're doing a wonderful job keep up the good work. Savie you are the best.Jennifer C. | Expérience générale
Very convenient, very clean, quiet and friendly staff. However, i wish they had an Elevator in that facility which would have made things so much easier, that's all.ANDERSON D. | Expérience générale
Le client n'a pas laissé de commentaire.JULES J. | Premières impressions
The mgr,clifford ,Donny,and the rest of the Boston ave team is the best I have came in contact in a long time that were very professional.alex b. | Expérience générale
Le client n'a pas laissé de commentaire.Alexis Y. | Expérience générale
Great location friendly staff memberNOREEN R. | Premières impressions
Quick, simple process. Facility organized with all entry and loading areas well thought out ... made the move in super easy. Great staff help and friendly.Susan E. | Premières impressions
Excellent service à la clientèle.Micaela J. | Expérience générale
The workers are very friendly and helpfulEdwin R. | Expérience générale
Le client n'a pas laissé de commentaire.Denisse R. | Premières impressions
I found the pricing to be well above their competitors. My moving out in 1 months time was due to this. I have a 10x10 unit at a discount price of 102 $for 3 months and after that 132ANGELINA G. | Expérience générale
Eceryone should have 24 hour access to their stored items without having to pay extra costs.Melodie S. | Expérience générale
I love Boston Avenue Uhaul the lines are little long but the guys are always very friendly and helpful.Lesha P. | Expérience générale
Very clean; easy access - would use this location again if I had to.Robin M. | Expérience générale
Merci.kathleen b. | Premières impressions
The employees at the bridge port ct office is excellentalex b. | Premières impressions
Great people very attentive and respectfulMirasol R. | Expérience générale
Great servicechrisly a. | Premières impressions
The wait time is too long at this branch. Why am I forever to pay for a storage unit a month ahead of time. Nowhere online does it state that payment is immediately due.Karen J. | Premières impressions
Super goodYaritza G. | Expérience générale
Too expensive for just one day. Spent 400 $for a storage and a truck..Naomi T. | Premières impressions
The customer service that I received was above excellent. The entire team worked together to make sure that all of my needs were met. All while balancing a VERY busy morning at the store. Merci.JESSICA R. | Premières impressions
Poor communicationFIONA C. | Expérience générale
Customer service is bad , the storages aren't kept clean, the people don't care. Over priced storage for such a small space . Would never ever recommend anyone thereTowanna R. | Expérience générale
They are so nice they take care of everything they help you with everythingfrancesca m. | Premières impressions
Great serviceJOSEPH P. | Premières impressions
Excessive late fee, will never use uhaul storage ever again or refer to anyone.christopher a. | Expérience générale
Every employee that I encountered was patient, friendly and helpful.dennis h. | Expérience générale
Thank you for your helpKarla K. | Expérience générale
Wasn’t a good experienceDAVE S. | Expérience générale
I recommend U-HAUL to everyone.wgdan y. | Expérience générale
Mr. Cliff service was excellent, he explained in detail everything, the storage was clean but I think a light inside of the storage would be nice.Veronica R. | Réservation
The staff was helpful and knowledgeable.Karla K. | Réservation
The staff were courteousPatrick V. | Expérience générale
Thank you to the entire staff who made the need for your services smooth, helpful and secure.. THANK YOU..Benita B. | Expérience générale
My move out date was June 1stSarah B. | Expérience générale
The facility and all employees were great. My one major compliant and the reason I would not recommend to a friend is that prorating is unavailable. We moved out June 1 but still had to pay full monthdavid b. | Expérience générale
I appreciate the service everyone was willing to help you and they were very respectful I would definitely use the service again Thanking You Sincerely Mrs BrownCynthia B. | Expérience générale
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