Patricia Rick's helped me and is awesome. She is very nice and explained every thing to me. Awesome customer service. Thank-you!Jerry D. | Premières impressions
Customer Reviews for U-Haul Moving & Storage at Broadway
Pour nous contacter
Idaho Falls, ID 83402
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Owusu A. | Online Move In
Le client n'a pas laissé de commentaire.SCOTT H.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.MARIO T.
This U-Haul SLC enter is the best one I have ever Ben to. Everyone is very friendly and the facility is clean.Nolan L. | Premières impressions
Le client n'a pas laissé de commentaire.beverly l. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIAM Y.
Thank you, will be easy to get in and store my stuff. And it will be sucure and safe. Dia TiekenDiannia T. | Premières impressions
Great place awesome staff here to help and superb on call and hands on management definitely going to be recommending to anyone I know to choose this place for storage and moving they have everything you need for bothCody I. | Online Move In
Le client n'a pas laissé de commentaire.Alexander P.
I am amazed at the climate controlled facility. I would say it was luxurious! Every staff person I have encountered was wonderful - Christa today and a month ago, Patricia. The moving help, 3 Peaks was excellent. Can't imagine the experience going any better.Diane A. | Premières impressions
Excellent facility, great prices, and excellent employees!Elizbeth G. | Expérience générale
The truck I rented was awful. It seemed nice enough until I started to drive it. The alignment was all out of whack and the steering wheel was sideways to drive that thing straight. There was no windshield wiper fluid so I couldn't clean the windows. It was quite disappointing to have to drive in the winter with nothing to clean the windows and have to stop every so often to hand wipe them.Jason W.
Best customer service and cleanest facility ever!CHERYL LYNN L.
Trailer had burnt out lights , bald tire worst experience I have ever had with renting, then when I returned it one and a half hours late because of blizzard and road closers I got charged for an extra day . That was BS will never rent from uhaul ever again , had more problems than what I had mentionedKENNETH D.
Dropping off truck after hours was super confusing, super hard to find order number after creating a new account. Very disappointed.ROMAIN G.
Outstanding service. Fast and efficient.ROBERT N.
Le client n'a pas laissé de commentaire.PAUL S. | Premières impressions
Always amazing service at this location.CHERYL L. | Premières impressions
Patricia and Becky are very efficient, courteous, and knowledgeable.Mary T. | Premières impressions
Thank you for the quick and reliable service. I'm definitely renting at this location againJESUS R.
Le client n'a pas laissé de commentaire.JERRY M.
Le client n'a pas laissé de commentaire.Penny T. | Premières impressions
Patricia Ricks was excellent. Very helpful and knowledgeable.Tom D. | Premières impressions
This whole facility is amazing!SUSAN R.
Friendly service and simple, convenient process.Adrianne G.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.DOUGLAS D.
Le client n'a pas laissé de commentaire.Regina K.
Le client n'a pas laissé de commentaire.ANDREW A.
Le client n'a pas laissé de commentaire.Alex V. | Expérience générale
Le client n'a pas laissé de commentaire.KENNETH W.
Le client n'a pas laissé de commentaire.ROBERT H.
Le client n'a pas laissé de commentaire.berk H.
Le client n'a pas laissé de commentaire.RANDY H.
Train staff in customer serviceHeather C.
The help was great, friendly, helpful and knowledgeable. Great experienceANDREW B.
Le client n'a pas laissé de commentaire.nanette p. | Expérience générale
thank you for the excellent serviceMILO J.
Le client n'a pas laissé de commentaire.DEVIN R. | Premières impressions
Just keep up the good job you are doing!WESLEY D.
The manager and staff are very friendly. The only issue is I had trouble accessing the storage at night.Nolan L. | Expérience générale
Le client n'a pas laissé de commentaire.MATTHEW C.
Brought the truck in 3 days early and received ZERO credit, and was then charged additional mileage for 40 miles, even though I went the shortest route from Fresno to Jackson then Jackson to ID Falls. I felt completely taken advantage of by UHaul.Phillip R.
ThanksMustafa A. | Expérience générale
Just another fantastic professional turnkey experience. Facilities are so nice. The 1 month of storage for free is such a great perk. Overall just really impressed with Uhaul.ASHBY B.
Le client n'a pas laissé de commentaire.ALAN R.
They were more than helpful and so willing to work with me in an unexpected circumstance that made me need the storage unit.Becky M. | Premières impressions
Le client n'a pas laissé de commentaire.KEITH K.
I want it known that I have a true appreciation for all y'all. The woman who is the owner,was able to provide services above and beyond my expectations .From the technical end to actually helping me unload a heavy/ fragile glass table top. There is no way one could be a better rep for U-Haul. Thank you . Patricia Ricks.Christopher G. | Premières impressions
Le client n'a pas laissé de commentaire.Jami S. | Expérience générale
Le client n'a pas laissé de commentaire.PAUL O. | Expérience générale
Le client n'a pas laissé de commentaire.michael C.
Le client n'a pas laissé de commentaire.Helena G.
Called to report some items I left in a vehicle which I very much appreciateIAN S.
Le client n'a pas laissé de commentaire.ANTHONY B.
Make sure the expectations are known to the customer and explained what should be done before leaving the property so that they. Are not not with a situation like mine where I was stuck paying for milage and gas that wasn't used but since the ingmfo want gone over, I was left to pay the money I didn't spend and that put me in an even more compromising situatij then I already was in with my own personal life and reason for getting the rental to begin with. I've never rented from any other location other than Northgate Mike band now I know why. By business will not be going to that location ever again especially since the situation wasn't investagated enough to find where the problem was made . I'll never trust that locationMelissa D.
Le client n'a pas laissé de commentaire.DENNY O. | Premières impressions
Really impressed with how well the property keeps up a quality of standard. Looking forward to the assistance as I conclude and seek help to moving in the future. To another state.DAVID N. | Premières impressions
It was easy to maneuver the trailers through their parking lot and to get checked in. Hopefully there will be some way to let the staff know when a customer has arrived as we waited in the main store for a while before searching for anyone to assist us. Once we located someone, the return process was easy.Nathan O.
I'm not sure. The issue was not her fault, I guess I just hoped she'd be more help.MISTY C.
Le client n'a pas laissé de commentaire.BLAKE C.
Le client n'a pas laissé de commentaire.AUDIE C.
Le client n'a pas laissé de commentaire.ANDREW S. | Premières impressions
Service was assume. Thks. Al RiveraALFONSO R.
Patty and her staff are awesomeLynne F. | Premières impressions
I actually changed my reservation to this location because of how helpful the staff was.BRIAN K. | Premières impressions
My experience here was wonderful. Patrice , the manager, jumped in when things with the order got complicated, and it all worked out. This woman could be CEO of UHaul and do an excellent job! ( Or any other companyâ€¦)DIANE A.
They were quick, efficient, and helpful. Merci.Ralph R.
Very efficient, helpful, and quick. I really appreciated their service.Ralph R.
Very courteous and helpfulANDREW R.
Very helpful & greatJeannette K.
The person that helped me was very rude and did not want to do his job. He should be fired!!!!Michael G.
The person was nice, but she wasn't able to guide me in the right direction for pursuing a complaint about this terrible truck maintenanceMichael G.
Very clean and personnel very accommodating. Will use this location again.SHARLENA S.
Le client n'a pas laissé de commentaire.Timothy C. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT P.
Delivery drivers were great..jeff D.
Patricia R specifically was very helpfulSteve W.
Very helpful team.Michael M.
Le client n'a pas laissé de commentaire.Hyrum N.
Le client n'a pas laissé de commentaire.RENE M.
Le client n'a pas laissé de commentaire.Adrianne G.
Super good dude I worked with.Wyatt P.
Le client n'a pas laissé de commentaire.Arlene H.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.Philip Y.
Le client n'a pas laissé de commentaire.DARRELL B.
Customer service was awesome.George L. | Premières impressions
Just fine.Austin C.
Just fine. Simple and easy.Austin C.
Le client n'a pas laissé de commentaire.MEAGAN S.
Le client n'a pas laissé de commentaire.Maria A. | Premières impressions
It was super fast and easy to drop off the trailer. The lady who helped us was friendly and quick.DANIEL E.
Le client n'a pas laissé de commentaire.Stacy M.
Le client n'a pas laissé de commentaire.TODD W.
Le client n'a pas laissé de commentaire.MICHEAL H.
Le client n'a pas laissé de commentaire.Janene C. | Online Move In
Le client n'a pas laissé de commentaire.Michelle L. | Premières impressions
Le client n'a pas laissé de commentaire.HEATHER M.
Superb customer service and exceptional professional expertise made this U-Haul location a great place for my moving needs. From returning the truck and trailer to picking the right size storage locker to have a hitch installed at my truck - I was assisted by friendly staff and a manager who really cares about her customers (and staff).Jo R.
Le client n'a pas laissé de commentaire.Darrel B.
Le client n'a pas laissé de commentaire.RHONDA MARIE W.
Patty is amazing. She assisted me with my frustration over the Yakima location. She also called me the day I picked up my truck to see when I would be returning it and offered helpful area advice. Her customer service skills are amazing, I hope Uhaul realizes what a great employee they have!CHERYL L.
Staff went over and beyond to help with rentals....truck n storage!!! I give them a 10 myself!!Joyce H. | Premières impressions
They forgot the fillet a paid for and before I could say anything they said they were going to remove it from my bill.Juston B.
Le client n'a pas laissé de commentaire.DANIEL ERIC D.
The kid was a joke. The kid went to the first trailer to put the moving pads in and the roll up got stuck, he returned and told his boss that the roll up was stuck, then the boss said ok go put the pads in the other trailer, again the kid returned and said it the next trailer was dirty inside, then the boss said go clean it and the kid just stood their, so the boss had to go show him what to do. After we had hooked the trailer to my car we noticed that their was a nail in the tire, the boss changed the tire quickly and we were on our way.JONATHAN M.
Le client n'a pas laissé de commentaire.Michael T.
I believe I worked with the manager, she was very hard working and great to do business with.SPENCER E.
Le personnel était amical et serviable.ROBERT G.
The staff at this location is beyond AMAZING!! I was assisted by Patricia Ricks and she was knowledgeable, efficient, and happy to help in any way she could. Their storage units are new, clean, and temperature controlled. I rented a storage unit from this location and I also rented a moving truck from here. Patricia made both transactions very easy, and she went above and beyond to make sure I was taken care each time. I highly recommend this location and their awesome staff!SILA T.
Le client n'a pas laissé de commentaire.Phillip E. | Premières impressions
Le client n'a pas laissé de commentaire.PHILLIP E.
Le client n'a pas laissé de commentaire.SCOTT W. | Premières impressions
There was only one person on duty but he was fast, efficient, and very pleasant.Benjamin B.
Le client n'a pas laissé de commentaire.Daniel A.
Le client n'a pas laissé de commentaire.GLENN H.
And it gets kind of stupid when you already made arrangements to pick up a truck from them place to the other you have to go some f****** other placeCharles O.
I was given a confirmation and a time to pick up the vehicle. Then I got a call saying that the vehicle wasn't available. Then I had to pick it up 30 minutes away. Then I got a call 30 minutes later that vehicle had a flat tire so I had to go to another U-Haul. We had to spend more money that we didn't anticipate because you screwed up.Benjamin G.
Le client n'a pas laissé de commentaire.scott C.
Previous users must have been heavy smokers. Deodorizer would be much appreciated. This staff at this location were very helpful!DAWNIE B.
Customer service was excellent. The exterior of the truck was dirty. The windshield was filthy.JENS S.
Le client n'a pas laissé de commentaire.JERRY H.
Your website it ABHORRENT!!!! Every time I have used it the equipment has not been there. I cannot believe that your website does not communicate your actual inventory. I will never EVER use it again as it is ABSOLUTELY worthless!DAVID M.
Le client n'a pas laissé de commentaire.Cary M.
Everyone was nice and I was in and out quick.JAMES H.
Le client n'a pas laissé de commentaire.Greg R.
Le client n'a pas laissé de commentaire.Tammy D.
Le client n'a pas laissé de commentaire.Charles C.
Le client n'a pas laissé de commentaire.TAMARA S.
Le client n'a pas laissé de commentaire.Gilberto R.
Very friendly and helpful staffKATHERYN C.
Le client n'a pas laissé de commentaire.Natalie H.
Le client n'a pas laissé de commentaire.David G. | Premières impressions
Le client n'a pas laissé de commentaire.Charles H. | Premières impressions
I thought I would have 24 hr access, but the guy at the counter said 7 - 7.Edward K. | Premières impressions
Le client n'a pas laissé de commentaire.kelly s. | Premières impressions
Le client n'a pas laissé de commentaire.Martha K. | Premières impressions
I also rented a 15 footer and drove 2000 miles in 3 days and overall I say it was very good. The price of the equipment was 2nd to none.Gary B. | Online Move In
Great place the customer service was above and beyondoscar h. | Premières impressions
Le client n'a pas laissé de commentaire.Chris M. | Premières impressions
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