Évaluations des clients U-Haul Moving & Storage at Broward Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Broward Blvd

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SIYAKA Y. le

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Le client n'a pas laissé de commentaire.

Lynne F. le

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The staff was very friendly, professional and informative, Especially Ms. Janelle. I was exhausted when I returned the truck, maybe even delirious from the moving. But the staff was all very kind and helpful.

Kamari P. le

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Le client n'a pas laissé de commentaire.

Joseph Z. le

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Le client n'a pas laissé de commentaire.

Brenda V. le

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Easy and quick. Excellent customer service.

Michael E. le

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Le client n'a pas laissé de commentaire.

Ninette M. le

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Theresa was very nice she did my check in?? Very professional. Simone was nice as well she was very pleasant and we all engaged in conversations and laughed. Manno was great he checked the truck and had conversation with us. Cool guy and Gousman checked the truck upon our return and he was very nice and hospitable. Over All the service from those mentioned above was A1. Thank you guys and will be back. Very much impressed by the service from U-haul Staff You ROCK!!!!!!

Mark W. le

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Would suggest the assigning and receiving equipment staff training in the area of customer interaction and presentation. Uniforms and general appearance are good just a little training on greeting showing appreciation of business while expediting job function

genesie D. le

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Service Reps very helpful rates are great??????

Bobby B. le

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Le client n'a pas laissé de commentaire.

Anthony M. le

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Check in hours after i have returned the trailer i kept getting calls saying i need to return the trailer

Stefan H. le

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It was the way it should be.

Faith P. le

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Great experience!

Lawrence S. le

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Faster and more efficient service would be appreciated by the people waiting in line. Online check-in does not save any time when the line and the processing move so slowly.

Adriea S. le

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Have the female employees be a little more helpful and friendlier. They didn’t want to help all in there phones and had an attitude just because I asked a man for help.

BORIS H. le

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Le client n'a pas laissé de commentaire.

Stephanie O. le

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Le client n'a pas laissé de commentaire.

Nikia B. le

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this move was timeless with the transporation for uhaul was great can' t say that about the storage units but the uhaul rental was the best

Caroline N. le

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Clean the vehicle in between customers. Inside of the truck dashboard was very sticky trash in bed of truck

Cherrina D. le

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Le client n'a pas laissé de commentaire.

julio H. le

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N/A

Mark W. le

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Le client n'a pas laissé de commentaire.

Shayne S. le

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Simone helped us to decide on the perfect size truck for our trip. She was very helpful and informed, and pleasant to work with. She had us laughing the entire time.

William Mark T. le

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Le client n'a pas laissé de commentaire.

Robert G. le

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I has issues with my billing, however, they were handled to my complete satisfaction.

Snapper D. le

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Le client n'a pas laissé de commentaire.

DARRYL B. le

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Le client n'a pas laissé de commentaire.

Richard B. le

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Computers were down , all of the customers were being rude but the staff was very professional and did the best that they could under the circumstance...A1 job, they should all be thanked from corporate for holding everything together considering they had to do everything by cell phone..Thank you to your team

Donald P. le

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The service was very poor and unsatisfactory, plus the trucks were not in proper working order I had two trucks in one day and not work properly. Very disappointing with the service.

Tim Q. le

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I had to sweep out the trailer before I would put my stuff in it.

wentworth M. le

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Nothing if it's broken do change anything

BORIS H. le

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Le client n'a pas laissé de commentaire.

Jonathan E. le

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The kind lady that took care of me exemplifies what 'great customer service' is. She seemed excited to do her job, and it showed.

lisa M. le

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Due to the influx of clients at the end of the month I would recommend more trained personnel during this time. Wait time was over an hour with one representative working on 2 different computers. It was confusing to find out to whom she was referring when speaking. I was told to wait outside for the truck but the keys had not been given to an attendant. I was also told I would get the dolly outside. I did not get the dolly. I feel that the personnel were doing the best they could, but they need support from their corporate team. Check in was smooth and easy! :)

JENNIFER K. le

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The customer service was terrible. It was too much personal talking. The lines were long because of their talking.

Bonita B. le

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Le client n'a pas laissé de commentaire.

Gregory H. le

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Le client n'a pas laissé de commentaire.

LaEtta L. le

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I did have to wait long

Tuesday P. le

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They were humble enough to let me explain my concerns first and they was not rude to me. That let me talk and they listen. And the problem that i thought i had was resolve. U-Haul is a great place .

SHANTELL C. le

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Omg , I was impressed because people figure uhaul is just to rent trailers , vans and trucks but the storage impressive. The staff listened and was so helpful

Fabio S. le

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Muy atentos y diligentes ademas de amables

Edna S. le

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Great service, staff friendly, no complaints.

NAILAH N. le

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The light nearest my storage unit was activated by motion. When I would visit my storage to remove/add items, I would have to stop frequently to activate the light. A non-motion light could fix this.

charlotta m. le

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did not know I had moved out????...where are my things..No one contact me about my things...

ANGELA L. le

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I was paying for on-site parking for my trailer and was damaged on 3 occasions and still they have not taken responsibility for it in Ft. Lauderdale.

Derwin C. le

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simone simpson was my cashier and did everything in her power to make me feel comfortable and always choosing you guys as my primary storage or truck rental .

JIMMY B. le

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It was 👍

Nicole L. le

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N/a

Pam S. le

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The staff are excellent and very helpful! I would highly recommend this facility.

shirley s. le

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good move in experience

Crystal W. le

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The staff is efficient, professional and Michael the manager is EXCELLENT.

Cheryl W. le

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Always great

sharron w. le

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Everything was so smooth. Every person we interacted with was friendly and helpful. The storage unit was clean and easily accessible

Margot D. le

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👌😃

PETER F. le

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Online Rescheduling for U-Box reservations need attention Program attention.

Lisa L. le

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The staff at this location Broward Boulevard are amazing. They help you with everything that you need; they work with you with every issue that may arise as we all know some things don't go as planned

JULIUS S. le

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N/A

Taha Z. le

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Super friendly!

Toni J. le

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Very kind and helpful people but the process was not very efficient. Be patient and laugh at the chaios.

LECLERC G. le

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Good service

Alphonso M. le

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very bad service, the manager was very rude to many of the customers. They showed me the wrong storage unit, and issued me the wrong uint. i put my lock on it and the cut it off without telling me.

LECLERC G. le

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Good service

Paul S. le

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The customer service is extremely slow at this location with people in line waiting with sometimes only one representative to help.

Brendon A. le

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The facility on Broward blvd was great. However, I rented a truck from the Hollywood blvd location and that was a bad experience. I was over charged and still haven't received money back yet.

Spencer H. le

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Facilities are great-lousy customer service

raymond s. le

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Thank you

Elsa P. le

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The word “excellent “ is inaccurate when describing my OVERALL experience with this location, and your superb staff services!... The word I will use is: A W E S O M E.... AWESOMELY GREAT! Thanks :-)

may k. le

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That was the worst experience I’ve ever had from picking up the truck in Clearwater to getting a storage moving out was horrible the staff one member was completely stoned and I’m sorry to say it I wa

Diones A. le

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1. When I arrived, I had to wait 30 mins to access my UBox. 2. The store closed at 5pm and moved my Ubox without telling me, even after I tried to explain that the UHaul email stated I had until 6pm.

Ian B. le

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This location was very efficient, friendly and knowledgeable. Mike was very easy to work with and helpful. I'd rate this place 5 stars any day. Made my life easy.

Cynthia B. le

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The staff was so helpful, professional and polite.

Ronald L. le

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Additional late fees were exaggerated

Robertson S. le

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Great service assistant Manager and her staff.

Taffany G. le

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Everything was great

Stephanie W. le

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I'm annoyed and amazed at how frustrating my UHaul experience was. When I called to schedule my move, they could not locate my pods or account information. They cost me money and time I didn't have.

PETER F. le

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I have been happy with my past rentals but as far the U-Box goes it could be better managed. For some reason the staff had issues with locating my U-Box each time i called to make some arrangement.

VANESSA P. le

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Great customer service!

Jacquline B. le

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U-Haul is too expensive truck rental is too expensive it's cheaper up north cost me too much money could not pay my bill at home because I had to pay almost $700 to get home from your truck and you di

ST LUKE B. le

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Everything was professanlly kept with a friendly manner!

Veronica A. le

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The faculty does not allow for prorated rent which is very discouraging.

Roger K. le

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Thanks without the storage I don't know what I would have done.

Cristina G. le

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My experience was EXCELLENT. The woman who helped me, Nikki Johnson, postponed her break (to get something to eat because she was starving) so that I didn’t have to wait in line. THAT IS TRUE SERVICE.

lupi g. le

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Bad customer service I received when I called to book my truck

Brianna C. le

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It was a rocky start but all I can say is Leslie at the Broward location was more then pleasant to work with!

TINA P. le

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The staff was friendly and knowledgeable.

Joannie C. le

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I have mixed comments - The staff was amazing - When emptying my unit I found that there were roaches everywhere. I had to get rid of most of my things including my bed, staff hugged me when I cried.

Teresa F. le

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.

Gordon L. le

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UHaul you ALL suck so bad! Worst experience ever!

Meagan N. le

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All staff was very friendly and helpful. The facility was at capacity w/ reservations pending but they still found a way to accommodate our storage needs so that we could unload and return our trailer

leatheis r. le

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I would recommend this facility

brandon M. le

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This was by far one of the worst experiences of my life. My unit was robbed within 2 weeks. Then when I was trying to gather information the staff acted as if I was bothering them. So I reached out

sean s. le

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I enjoyed using your equipment and storage unit and use you again in the near future

Michelle A. le

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The people at this facility really got to know me and were super helpful whenever i needed anything. I've had HORRIBLE experiences at other facilities and this was is far above the rest.