Customer Reviews for U-Haul Moving & Storage at Broward Blvd
Pour nous contacter
Fort Lauderdale, FL 33312
(W Of I-95)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
A little crowded but manageableDEREK W.
Staff were very helpfulWILLIAM T.
I've used U-Haul storage three different times and have been completely satisfied with their service each time. I made the mistake of using a cheaper alternative to U-Haul and lost thousands of dollars of artwork when the roof leaked during a heavy rain. That was a costly mistake that I won't make again. The next time I need the a storage facility I will again use U-Haul and recommend you do the same.Chuck E. | Expérience générale
They were kind and polite but even though there were several people working there I still had to go find the truck and bring my 3 dozen blankets out to the truck myself. Just remember last time they used to help you get everything and on the road and they brought the truck out around front and walked around it with meGARY L.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.oscar O.
Le client n'a pas laissé de commentaire.Alexandra R.
They charged me another months rent after I checked out two days before my contract expired. No refund as of yet. 117,00 $.Sam W. | Expérience générale
The employee T was professional and beyond to help me. He saw how upset I was.Margo S.
Le client n'a pas laissé de commentaire.John S. | Online Move In
Le client n'a pas laissé de commentaire.Winston B.
Le client n'a pas laissé de commentaire.MAXHAM H.
It was originaly very difficult to decide whether to move ourselves or hire a company. It was hard for us to use the online service, sending us to another location to pick up a vehicle that we did not want to go and then had to cancel and could not select the location we wanted. We decided to go directly to the location we wanted and they helped us on the spot and were able to accommodate all of our needs made it quick and painless.Phoenix D.
Le client n'a pas laissé de commentaire.diana W.
Le client n'a pas laissé de commentaire.GEORGIA H.
Le client n'a pas laissé de commentaire.Roland R.
Le client n'a pas laissé de commentaire.Kathy D.
Excellent service!Quintin K.
I need a trailer to bring my son's motorcycle home. I did not have a reservation. All staff at this location were very helpful.LOUIS K.
Le client n'a pas laissé de commentaire.Angel Q.
Friendly, helpful staff. Pickup & return is fast & easyThomas W.
Le client n'a pas laissé de commentaire.Marcus K. | Expérience générale
I want a refund. I called and complained. This was the most unorganized and unprofessional drop off.KIMBERLY C.
Le client n'a pas laissé de commentaire.TERESA V.
Tried to upload my location for my return and couldn't so I left the truckGARY Y.
Truck was very clean, staff was excellent and helpful!Joseph W.
Le client n'a pas laissé de commentaire.Leonard C.
Location did not have air conditioning and was incredibly hot. Furniture pads were not already loaded on the truck and I had to return the store after arriving at my home to pickup what I had already paid for.Jordan B.
Le client n'a pas laissé de commentaire.RONALD L.
Le client n'a pas laissé de commentaire.MARIA R. | Expérience générale
Le client n'a pas laissé de commentaire.Austin Y.
They charged me more than what my contract was. They automatically charged my credt card an additional 49 $and the rental should have been less because I returned it the same location instead of one way drop off. And they were very rude to me over the phone.Fred R.
Fire everyone! Negligent manager & employees cost unsuspecting customers hundreds of dollars.VALERIE S.
Le client n'a pas laissé de commentaire.NICKOLA E.
Le client n'a pas laissé de commentaire.billy S.
Not make customer wait for you to clean a vehicle to do a returnSHANNON M.
The truck was horrible, the inside was dirty and smelled bad and the truck needs to be maintenance..GARVEY F.
Le client n'a pas laissé de commentaire.Francisco P.
The customer service was great inside and out. Unfortunately the building AC was not working that day which made the visit a hot one. So thanks to the customer service lady who did what she could to make everyone as comfortable as possible. WillieWillie B.
Customer Courtesy is top of the line. Thank you!Lisa L. | Expérience générale
The aquipment reserved was not available at the time of pick up, the alternative trailer taken, has one of the pins to secure the ramp was very hard to pull out. Not a big deal but a little better stock update and mainteneance to the equipment would save this kind of comments. Thank you for your service anyway.RAFAEL M.
Le client n'a pas laissé de commentaire.Sheldon B.
The best place to rent a truckRIGOBERTOEMMANUE V.
Hire more people, I waiting one hour to make a reservation and then for return it another twenty minute before your customer service say any body who returned stay outside some one will check me out that's this respect?Marie R.
Trailer Hitch Installation on an Audit Q5 2018. Below average rating for the following reasons: 1. Appointment made online but Uhaul called to change the date. 2. No wire protection. At least use corrugated loom... 3. Rear plastic bumpers not clipped. Luckily I checked them all...Bastien G.
Everyone was greatDARIOUS W.
Le client n'a pas laissé de commentaire.Elvis L.
Le client n'a pas laissé de commentaire.RICARDO M.
Fire entire staff and people that not only know how to do their job but actually want to do it instead of everyone hiding in a room with a portable air conditioning system because it's hotBRIAN H.
Check the equipment out before you rent it to a customer. Make sure you don't overcharge a customer like they did me which I will be getting in contact with management about it thank you.Kenneth G.
Le client n'a pas laissé de commentaire.NICKOLA B.
In renting the agent just give you the keys and tell you to find the vehicle on your own ðŸ˜¡ what happened to the courtesy you gave before in getting the vehicle for the customerLOUISE F.
Uhaul is dialed!Ryan M.
Le client n'a pas laissé de commentaire.JORGE V.
Le client n'a pas laissé de commentaire.MARQUITA P.
Not enough help at front desk!!sandra A.
No room to move or park. Way too crowded. We were sent an email saying get there early to have a truck inspection and for the employee to hook up the trailer(we knew how but the email stated they had to do it). None of that happened. We waited in line for over 30 minutes to pick up the trailer. Definitely need more employees.JOHN B.
Le client n'a pas laissé de commentaire.woodsby P.
Same, easy and quick in and out.Mike S.
Le client n'a pas laissé de commentaire.WIDELINE J.
Le client n'a pas laissé de commentaire.Felipe L.
The van was infested with ROACHES. The van super clean. Inside and out but the ROACHESKathy D.
Le client n'a pas laissé de commentaire.Horace L.
Staff was courteous, professional, very helpful. Thank you very much for your great service.William S.
Customer service was very professional.CARLA R.
Le client n'a pas laissé de commentaire.ALLAN V.
Le client n'a pas laissé de commentaire.RICHARD V.
Le client n'a pas laissé de commentaire.DEBBIE H.
Trailer was covered inside with motor oil and gasoline. Did not inspect prior to leaving facility and was not able to go return and get a new one so had to clean and scrub inside floor and walls with soap and other cleaners prior to loading my items in. Even after cleaning and washing inside out the smell would not go away so now my items smell like oil as well.Caleb R.
Le client n'a pas laissé de commentaire.Daemien W.
Le client n'a pas laissé de commentaire.Tiara K.
I was treated with respect and everyone was very respectful and professional. These people work really hard at this location and have the knowledge of what they're doing. With this tremendous heat the guys on the outside needs some refreshments and more respect from everyone. Thanks again to the employees at this location at Broward Blvd just before 27 th avenue in Ft Lauderdale..Richard M.
True professionalism and excellent customer service at the counter at 7:29 am, on Aug 30, 2021. I truly recommend this location. God Bless you all always and stay safe.Israel Q.
Le client n'a pas laissé de commentaire.NORRISSIE H.
Great truck and service!STEPHEN O.
Le client n'a pas laissé de commentaire.Manuel B.
Le client n'a pas laissé de commentaire.DAVID H.
Amazing staff and super helpful! Made the experience a breeze.NICOLE J.
Le client n'a pas laissé de commentaire.rivera A.
Great customer service and friendly staff .ORVILLE T.
Le client n'a pas laissé de commentaire.GILLIAN G.
Le client n'a pas laissé de commentaire.CHARLES S.
Le client n'a pas laissé de commentaire.Mary H. | Premières impressions
Service was great. The Attendant the helped me was excellent. This was my first time renting and she made sure that Everything was clear.SAMANTHA H.
Nothing, just continue to keep staff safe from this Pandemic. Hat's off to Angelina she's the best.Malvena D.
Le client n'a pas laissé de commentaire.MARKONSON I.
Employee was rude on the phone as I was trying to explain the situation on what was happening with my Ubox because the wrong box was shipped. Then knowing the wrong box was shipped I still got charged for a storage fee. Will never recommend Ubox to anyone. Worst moving experience I have ever had.Patrick P.
Excellent and fast service. Everyone was very professional, yet friendly.Moises M.
Le client n'a pas laissé de commentaire.CHRISTINA R.
No assistance from the rep event when I got there 4 minutes before closing time the just pushed you off to the sideKeishadeurie B.
Le client n'a pas laissé de commentaire.Rafael G.
Nate was awesome, very professional.Tim Y.
Le client n'a pas laissé de commentaire.miguel M.
I was charged 1 100 $to my Credit card this morning with a receipt stating that I drove 1500 miles in less than five hours and charge me for two days of rental even though I had the vehicle for five hours thank you uhaul it was great not to mention the vehicle they gave me the mirrors did not move they were glued stationary the truck shook horribly over 55 mphSHOMARITYRELL W.
Very helpfulWALLACE L.
Le client n'a pas laissé de commentaire.catherine t. | Premières impressions
Le client n'a pas laissé de commentaire.MARLON G.
Le client n'a pas laissé de commentaire.ROBERT P.
the workers are will respected i love them?âœŒâœŒâœŒðŸŒŸðŸŒŸðŸŒŸðŸŒŸðŸŒŸðŸŒŸLINUS T.
I rented with one month in advance in a different location But they changed 24 hours before the rent day to this location, it was not fair neither desiredJORGE B.
I would recommend the location because they have a huge stock. They have everything. When I arrived the lot was so crowded I was not able to drive through. Additionally there were numerous screws laying on the pavement on the property. I notice things like this because it means a flat tire if I drive through. The lady who drew up my contract was a joy and a delight to work with. She should get a promotion!! The appliance dolly was brand new and worked perfectly. The truck worked out fine but it was filthy, smelled inside the cab and had cigarette butts on the floorboard. It was nasty. I wouldn't permit my wife to ride with me in the truck. In spite of the filth, I think the truck was worth the money. It did the job we needed done.JOHN L.
Everything was smooth and the associates who helped me from pick up to drop off were great.MYLES O.
Alicia has the best customer service of any place by far! They are so busy but they take care of you.Lisa L.
very clean and professional thank youchristina A.
Love staff, Super freindly and Helpful !!Phillip S.
Le client n'a pas laissé de commentaire.COMMODORE M.
Le client n'a pas laissé de commentaire.YVES D.
The staff was very helpfulEbony S. | Online Move In
Le client n'a pas laissé de commentaire.Denys G. | Expérience générale
My access code did not work. No front line staff were on duty to help. Everyone was professional and courteous, however.LARRY S. | Premières impressions
Le client n'a pas laissé de commentaire.Jonathan H. | Premières impressions
The storage get completely wet and all our belongings were ruined.Camilo R. | Expérience générale
Also My sister have been with uhaul for six years uhaul is GreatERICA W. | Premières impressions
Very customer friendly staff.Cheryl H. | Expérience générale
Awesome service!TRENTON P. | Premières impressions
Le client n'a pas laissé de commentaire.Tranasia B. | Expérience générale
The only thing I would suggest is to maybe provide an option for people to assist the movers in unpacking id needed an for the workers to either say yes or no to get an additional pay or tips. I needed one person to assist me in unpacking but the employees were not allowed to assist. I would not mind paying additional cost. Maybe you can implement something similar.Paul A. | Premières impressions
The storage unit floor was not clean I was glad I had plastic on my furniture. There is no light and It was supposed to have A/C in the unit, It was very HOT! The movers I had did a much better job than the last ones!Deeann D. | Expérience générale
There are not enough open storage spaces.CHRISTINA W. | Premières impressions
Le client n'a pas laissé de commentaire.MARIA R. | Premières impressions
Super helpful group of people on a holiday weekendSCOTT U. | Premières impressions
Le client n'a pas laissé de commentaire.Catherine G. | Premières impressions
Le client n'a pas laissé de commentaire.Alexander A. | Expérience générale
Le client n'a pas laissé de commentaire.jimmy m. | Expérience générale
Great staff. They were super helpful and everything was very easy and smoothMICHAEL P. | Premières impressions
Betty was extremely helpful!JAMES L. | Premières impressions
Andrew was fantastic. Also the nice young lady at counter was super friendly.Michial N. | Premières impressions
I really liked this facility compared to others I've used in the past. The employees were very helpful and professional.ESTHER M. | Expérience générale
The people were kind and helpfulMark U. | Expérience générale
Muy contento como desde hace más de 15 años uso esta instalacionesCurtis R. | Expérience générale
The area I wanted was not accessible for the furniture I wanted and no other space was provided by management . This was overall a disaster. Because no space was available, no space was available and accessible, I had to immediately had to go to Salvation Army to get rid of furniture. I lost 3 000 $in furniture. The manager at facility called other Uhaul location, but the answer was the same. No space available. Hence, your computer system and management made false claims about availability of rental space and I paid the price for your mistake.ANDRE D. | Premières impressions
I will recommend u haul to families and friend for moving storage and rental trucks. I was very satisfied. W MJWILLIE J. | Expérience générale
You told me I would have a storage space. However, the area for storage was cramped and not accessible for putting in furniture. I was not provided the space I requested and I was not provided a larger area that I needed. This was a total failure and I had to get rid of all the furniture. I lost 3 000 $of furniture because of your mistake. I will never use or attempted to use facility ever.ANDRE D. | Expérience générale
The staff was very helpful in the situation I was in.Miguel D. | Expérience générale
Le client n'a pas laissé de commentaire.darcel c. | Premières impressions
Very helpful and convient and took care of my needs.Miguel D. | Premières impressions
Le client n'a pas laissé de commentaire.Erica L. | Expérience générale
Your employees Alicia is very excellent 👍daniel t. | Expérience générale
Le client n'a pas laissé de commentaire.Aaron P. | Premières impressions
Betty was extremely friendly. I wish there was more to say in that regard however, the other women working the front had more than enough attitude to go around. I was rudely yelled at about wearing a mask when entering in spite of two employees who were walking around and through the store repetitively not wearing one. And in spite of the mandate being lifted. During my initial opening of the storage unit and return of the Uhaul the women I was dealing with was grumpy and seemed distracted. Overall, hire more people like Betty who are happy and excited to help you with your needs.julia w. | Expérience générale
Le client n'a pas laissé de commentaire.Pauline A. | Premières impressions
Le client n'a pas laissé de commentaire.Bianca G. | Expérience générale
This Broward Blvd facility is my go to location for storage, truck rental and the most respectful staff. MerciLisa L. | Premières impressions
Le client n'a pas laissé de commentaire.julia w. | Premières impressions
Le client n'a pas laissé de commentaire.Matthew D. | Premières impressions
the staff was not friendlyGUILLERMO R. | Expérience générale
Betty was very helpful and amazing!!Silvio T. | Premières impressions
Le client n'a pas laissé de commentaire.TYRONE S. | Expérience générale
Le client n'a pas laissé de commentaire.subrina j. | Premières impressions
Le client n'a pas laissé de commentaire.Chuck E. | Expérience générale
S.O.Quinta T. | Expérience générale
ExcellentLATOYIA m. | Expérience générale
Thankful to have had a place to keep.our things while we settled into a new home. Very clean and well maintained.Krissa E. | Expérience générale
people nice. ALWAYS a line, have to wait EVERY time in Florida. booking the truck was awesome. Very convenient. The storage unit i used had an air conditioning pipe running thru the ceiling. the floor was always wet. Luckily, i could leave that area clear. Also when I went to remove my stuff, they had locked me out and said the reason was I had to use a U-haul purchased lock. I will NEVER use U-haul again for anything until that changes. Your policy sucks!Kathleen T. | Expérience générale
The two guys that you sent me where very nice to me. Thay did a very excellent jobMarie M. | Premières impressions
Thank you Michael and staff for your assistance, you guys were awesome! Definitely will be referring this location to anyone who needs professional and prompt service.Thomasina R. | Expérience générale
Good crew!!Francis W. | Online Move In
Le client n'a pas laissé de commentaire.linda B. | Expérience générale
Very neat no problembetty t. | Expérience générale
I was attended to with in a few seconds of entering the building and my rental was handled smoothly.Krissa E. | Premières impressions
Le client n'a pas laissé de commentaire.Victoria F. | Premières impressions
Amazed with the level of customer service, professionalism and service. Mike Brown, the manager, is just a great leader to his staff. I am grateful to have found this location.Jay T. | Premières impressions
Keep up the good work.Norma C. | Premières impressions
Staff deserve raises!!!Scott C. | Premières impressions
After dealing with so many rude people in DC over the past week it was so refreshing and appreciated to deal with Mr. Brown and his staff! Mr. Brown took his time to "tour" the facility and to show me how everything works . I couldn't be more pleased. Thanks U-Haul Broward!NORRISA T. | Premières impressions
Le client n'a pas laissé de commentaire.betty t. | Premières impressions
You're very helpful experience very friendly I give a 5 starsISIAH M. | Premières impressions
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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