Évaluations des clients U-Haul Moving & Storage at Capital Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Capital Blvd

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Kimberle H. le

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Le client n'a pas laissé de commentaire.

Thomas C. le

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Le client n'a pas laissé de commentaire.

Sonja W. le

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Had to pay my helpers an extra hour because equipment wasn’t in the trap ??

Kris N. le

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I reserved a truck with two moving dollies. When I arrived, the Uhaul staff person read my order to me, indicating that I reserved a truck and two dollies but that they didn't have anymore dollies so he'd just remove them from my bill. No offer to help me figure out how to replace them. If I reserved those dollies, they should have already been on the truck. And if I reserved them, that probably means I really needed them. And I did. So I had to end up purchasing a dolly from that Uhaul location and they "rounded" up another dolly for me. Unfortunately, that dolly had a flat tire. Moving is extremely stressful in itself. Obtaining the appropriate tools to lessen that stress, when they've been reserved, shouldn't add to that stress.

Carol B. le

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Experience was excellent. Vehicle was ready when we arrived and was in good condition. Was a very smooth rental process.

Abderrahmane L. le

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Le client n'a pas laissé de commentaire.

Kelley S. le

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It took 45 minutes and I was prechecked in through the app. Then I was told the location was out of appliance dollies (part of my reservation) then I was sent to another location to pick up another dolly. (Terrible directions and it took me a while to find it) then that location tried to charge me again for the dolly. It all worked out and everyone was pleasant enough but it was a very frustrating experience and I was late meeting people who had driven 3.5 hrs to help me. Sigh. Not good.

Veronica H. le

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Le client n'a pas laissé de commentaire.

Justine G. le

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Le client n'a pas laissé de commentaire.

HERBERT J. le

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While overall, the truck was clean and appeared to be maintained okay, the speedometer was broken and did not work.

William B. le

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Le client n'a pas laissé de commentaire.

Christine D. le

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Le client n'a pas laissé de commentaire.

Sally M. le

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Quick courteous service. Definitely would use again and recommend.

Beth H. le

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Le client n'a pas laissé de commentaire.

Yasmin M. le

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Le client n'a pas laissé de commentaire.

George M. le

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Disgusted at the whole experience! Cost me alot of extra money! First truck broke down 4 miles from the store! This was on moving day! Had to pay movers to just sit around AND had to keep truck an extra day because I only had the movers for 4 hours! And to add insult to injury you all charged me for the 4 miles of the truck that broke down! Unbelievable.

ASHLEY M. le

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Everything was great

James N. le

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The miles were not correct, I was charged for 2 days of having the truck and insurance when I only had it for less than 8 hours

memon G. le

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Le client n'a pas laissé de commentaire.

Cori W. le

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Le client n'a pas laissé de commentaire.

Carlon C. le

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Le client n'a pas laissé de commentaire.

Amy M. le

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Le client n'a pas laissé de commentaire.

rick R. le

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Unorganized and had a hard time finding my reservation. Spent too much time looking for an out of town truck that could be dropped off at my destination in another tow. A Tumbler full of gas in the truck. Print out on the dash said 32 miles worth of gas. I do not trust dashboard print outs. Extra stop before my storage facility. Tank should have been full like the last time I rented from Uhaul. Drop off easy!

Brett W. le

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Le client n'a pas laissé de commentaire.

Steven F. le

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Le client n'a pas laissé de commentaire.

Brenda H. le

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Le client n'a pas laissé de commentaire.

Amy M. le

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Le client n'a pas laissé de commentaire.

Bradley W. le

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Le client n'a pas laissé de commentaire.

Bryant P. le

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Le client n'a pas laissé de commentaire.

Donald C. le

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Very organized with a separate return area for quick processing and a super customer service rep on duty who was very helpful.

zena J. le

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No one in the store knows what customer service is, the check engine light was on in the truck given to me, and I was harassed about bringing the truck back even after it was already returned. This experience has made me never want to use Uhaul again

Maria Q. le

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Le client n'a pas laissé de commentaire.

catina J. le

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Frances was very helpful

cary c. le

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The staff is great, however, the location is heavily understaffed! . 99% of the time it’s one staff member who is getting pulled in many directions. Also, never any moving carts available.

STEPHEN M. le

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Le client n'a pas laissé de commentaire.

Antonette C. le

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Le client n'a pas laissé de commentaire.

Marcelo F. le

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Great work . Keep it up thanks 😀

Sonny B. le

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Nice

mark w. le

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Colby did a excellent job.Accommodating and friendly

Karen C. le

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Very helpful and accommodating staff!!

Carla s. le

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Great job Cody!

Alex V. le

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I’ve got a first month free storage! Thank you!

Catherine W. le

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The staff was very friendly and helpful. The location was convenient, clean and secure. I would, and did, recommend them to my own mother. She was also pleased with her experience with them.

jacob w. le

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Great customer service

beverly h. le

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Excellent service!

edwina w. le

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Great customer service

ANDREW G. le

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this mom gilmore I paid all these years thank you all

gail s. le

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N/A

PENN A. le

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Manager (Gazi Amet?) was super helpful and always energetic and friendly. I’m very happy with the facility and personnel.

Karen C. le

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Excellent management and staff

allian g. le

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The staff was great!!!The best experience that I have what are you haul was at that location. Management best customer service staff great service . The show that they care and I understand your need

Karen C. le

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Gazi and all the staff are excellent! This location is clean and well ordered. They are very helpful and attentive to their customers needs.

Paul L. le

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I had an amazing experience at U-Haul Moving and Storage at Capital Blvd. Ghazi was unbelievably friendly and help get my storage set up in just a few minutes.

Neal w. le

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Exceeded my expectations.

dewane l. le

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Over charged me for days I didn't rent truck

tim f. le

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No complaints, easy to deal with, did what they said.

Christine D. le

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Only wish you had an additional door on the backside of the building as not to walk so far.. moving

chloe p. le

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The staff was very nice and extra helpful!

Neal w. le

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so far so good!

Sheila F. le

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I received courteous and professional help. Thank you so much!

GRETA B. le

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I have been a customer with this ocation since 1996 and everyone here at this ocation past and present have been wonderful and helpful. If i need their services in the future i would use them again!

denise ann m. le

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told U-Haul on 2nd on phone moving out but had mini stroke moved out with with witnesses on 10/4 moved out left lock . I sent mgr on 10/5 email but called 2, 3, &4 U-Haul. A $0 Bal was helpful storm

Cynthia B. le

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I was displaced from my home from Hurricane Florence, the people here were extremely friendly friendly and helpful to me during this time of need I extremely recommend using this facility

Felicia L. le

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Access hours are limited to store hours. Needed it longer

Len S. le

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Derick, Jeff and Codey were absolutely wonderful to us! The storage unit transaction we needed, the equipment return and all in all service was outstanding! A complete pleasure to do business with! A+

Bradley T. le

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Staff is always very friendly and helpful.

YALONDA L. le

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I have had the worst experience with this company Uhaul, Training is very needed as I work in the customer service field I understand we have to make money but great customer service will keep peope

Robert S. le

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We are broke down at a rest area in Virginia moving to Michigan from North Carolina and the wheel bearing has broke on our truck we have been waiting on a mechanic for 3 hours and telling us that the

jonathan s. le

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Dishonest and takes advantage of patrons.

LAKISHA W. le

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Derrick is rude and lazy and has a bad attitude towards his customers. Me and a locksmith stood outside 15mins waiting for someone to xome help and the front was empty

joe b. le

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Great experience