Very understanding customer service
augusta b | First ImpressionsSelf Storage Units in Raleigh, NC, 27604
U-Haul Moving & Storage de Capital Blvd
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U-Haul Moving & Storage at 64 East
4720 New Bern Ave, Raleigh, NC 27610 View Available Units2.6 miles from this location -
U-Haul Moving & Storage of Millbrook
5600 Atlantic Ave, Raleigh, NC 27615 View Available Units2.9 miles from this location -
U-Haul Moving & Storage of Downtown
716 Capital Blvd, Raleigh, NC 27603 View Available Units3.5 miles from this location -
Integrity Storage At Jones Sausage
3430 Integrity Dr, Garner, NC 27529 View Available Units
(U-Haul Neighborhood Dealer)6.5 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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I paid for a climate controlled unit, which I needed, and was given an outside unit. What can be done to get either my money back for the difference between a non-climate controller unit and climate controlled, or a different unit.
Willie M | Online Move InMy car was broken into and no one called to let me know what happened after another customer reported it to them and when I came and told them no one seems to care
XIANNA J | Overall ExperiencePaul was great
EDWARDP L | Overall ExperienceVery helpful
ALFRED W | First ImpressionsEveryone there was extremely helpful! I enjoyed the time I spent there with the employees. They were like a big family. I left there feeling confident about the safety of my things in the storage facility. It’s right down the street from my house and very very convenient so I’m glad you have good workers.
Gabrielle F | First ImpressionsPaul the manager is great. There is an employee that goes out of his way to make customers miserable. Trashes his fellow employees and company. Gate has been broken so no access after 7pm . I would never recommend this place on a Sunday
Christopher S | First ImpressionsTerrible during initial set up. Then it wasn’t set up correctly. Rat infested storage units.
krista d | Overall ExperienceVery nice professional staff, they were very helpful and polite. The unit was clean and easy to access. I will continue to use U-Haul as my storage and rental truck experts.
Joyce C | Overall ExperienceNice, informed staff!
EDWARDP L | First ImpressionsHonestly couldn't have been much better. I will definitely use U Haul service again.
BRAD D | First ImpressionsAt first I could not find the storage number. But overall it was an excellent visit
lousis p | First ImpressionsStaff could have been more prompt. I cleared my storage on the 25th of the same month I got it and somehow got charged for 3 months straight after I called and emailed letting them know that it is no longer in use. Sent email to manager for proof after he called asking me to pay, he did close the account though. Wasn't his fault.
Lamont R | Overall ExperienceThis facility has a lot to be desired. There was always a problem. The gate didn't work hardly ever. Always a line of people with no one to help them. The staff was constantly changing. The gate barely worked. After many times of renting there over the years; I won't go back again.
PATRICIA B | Overall ExperienceVery professional gentleman that assisted me in getting my unit . Iam very pleased with the service.Thank you
Joyce C | First ImpressionsU-Haul has been and continues to be my '1st Choice' for storage/moving needs in various locations over the years, (20+). This has been true, whether for private or business storage. Always great staff, great prices, and great-safe locations in the various states I have used them. It is also great that they have trucks to use either nation-wide and/or local. Prices have always been more than reasonable, competitive, and, all necessary moving gear, boxes, etc. can be purchased at the same location. WIN, WIN, WIN! They will continue to be my 'go-to-first' choice for storage, whether for short term or long term, business or personal, with or without extra insurance!!
SATIRA M | Overall ExperienceThey seemed under overstaffed, it is fortunate that I was the first person in line but after that there was four people waiting in line and my transaction took about 15 minutes. Granted it was hot outside, the inside felt as though there was no air, there was a portable fan that attempted to keep the employees and customers cool. However it was not working, it was hot and everybody was sweating
Anthony D | First ImpressionsWe found rats got into the unit and there was rat faces and it ruined my furniture. I put in a vl
Jessica C | Overall ExperienceWail extremely long / Agent ask what you need and disappear both agents customer left alone in the office.
SELINDA H | First Impressions