Le client n'a pas laissé de commentaire.ALYSSA L.
Customer Reviews for U-Haul Moving & Storage at Capitol Dr
Pour nous contacter
Milwaukee, WI 53212
(Holton and Capitol Dr East of Walmart Supercenter)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Have more employees working the counter. Whenever I've been here I've had to wait for over 10 mins before checking in.Hayley J.
Le client n'a pas laissé de commentaire.FRANCIS S.
Le client n'a pas laissé de commentaire.Tyus S.
Quick, smooth return. Excellent, friendly workers.Jeff N.
Le client n'a pas laissé de commentaire.ROSELLE M.
Counter staff was helpful and friendly. Really appreciate that.David M.
Le client n'a pas laissé de commentaire.paul S.
The virtual instructions were very clearly writtenCynthia M.
Le client n'a pas laissé de commentaire.Janetta C. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy S.
Le client n'a pas laissé de commentaire.DONALD V.
Le client n'a pas laissé de commentaire.MARILYN O. | Expérience générale
This location was excellent but my problem was with the self return after hours. I tried for almost an hour to get the app and website version to work. Ultimately it wouldn't let me load my pictures of the vehicle when I did return it, so I was charged a fee. Also they didnt give me the blankets which I discussed when I reserved, not sure if I was charged for it.JOSHUA M.
Le client n'a pas laissé de commentaire.Michael L.
Did not have items that I reserved. And then still left them on the invoice. Improper hookup. I drove 1/2 a mile from the lot, and the trailer fell off my truck. Lucky for safety chains. Lucky the trailer was heavy and went under my truck instead of smashing the back of my truckRUSSELL B.
Person met us as we pulled up and even unhooked trailer for us.. Very, every friendly and helpful!Joan D.
Le client n'a pas laissé de commentaire.SARAH R.
Le client n'a pas laissé de commentaire.JOSEPH P.
Experience was exceptional!ALLEN T.
The people that helped me were really nice!Giulia G.
Le client n'a pas laissé de commentaire.JULES K.
Your customer service,and your equipment is great thank you uhaulEUGENICE K.
Clerk never smiled, very robotic. A smile or friendly manner goes a long wayRICHARD G.
Hire more people to help check in/out customers at the desk.LORETTA W.
Le client n'a pas laissé de commentaire.Payman J.
Le client n'a pas laissé de commentaire.PAUL S.
Le client n'a pas laissé de commentaire.Jeffrey S.
Babu is the man! Or Baki? I don't remember his name lol...DENNIS F.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.MICHAEL V.
Well done, no issues, thanks.Cory K.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.JAMES V.
Le client n'a pas laissé de commentaire.ELIZABETH B.
My storage unit reservation was nonexistent. You also charged me for 2 extra days of trailer use when it was returned on time.Samuel B.
Service team was all very helpful. Thank you!ELIZABETH C.
Le client n'a pas laissé de commentaire.CASE E.
The check-in was great. Drop-off was perfect. U-Haul is great.JON W.
Le client n'a pas laissé de commentaire.Rachel B.
Nothing. The people were very friendly and professional!! And down to earth!! These people Rock!! Keep up the good work y'all!!Robert E.
Le client n'a pas laissé de commentaire.Andrew W.
Le client n'a pas laissé de commentaire.Tammy F.
Easiest drop off ever!Robin Marie K.
It went well and the truck ran well, too. I really can't think of anything.James B.
I got double charged and was told someone would call me to help and no one has.MICHAEL V.
You guys are the best in the Business I love you guys and my family do to thank youWarren T. | Expérience générale
Le client n'a pas laissé de commentaire.Mingwei S.
Le client n'a pas laissé de commentaire.ALISHIA E.
Le client n'a pas laissé de commentaire.Sarah N.
Le client n'a pas laissé de commentaire.Trevor L.
Your workers need phone chargers to keep moving at an acceptable pace You need to get your customers in and out at a reasonable time The employees were outstanding and professionalmary W.
Le client n'a pas laissé de commentaire.Steven T.
Le client n'a pas laissé de commentaire.RONALD D.
The staff outside were extremely helpful in finding the truck, opening the lock box and answering my questions. Merci.Sarah P.
Le client n'a pas laissé de commentaire.KAI YAEL G.
called this location twice, they keep saying that they will email me the reciept but never receive it.JASONC S.
Le client n'a pas laissé de commentaire.Kalika C.
Le client n'a pas laissé de commentaire.Abhay S.
Le client n'a pas laissé de commentaire.TINA M.
Le client n'a pas laissé de commentaire.KRISTOPHER P.
Le client n'a pas laissé de commentaire.Peter G.
Only minor concern was that the tire pressure light came on soon after leaving the lot. Wasn't an issue for us as we were going less than 20 miles total, but might have been a concern for a long haul.KENT K.
The location was sorely understaffed. Once the staff were able to help, they were pleasant and effective, but that took way too long. Also, the trailer's wiring harness had to be changed out, because the first one wasn't working. Again, staff was resourceful in getting it done, but this indicated inadequate maintenance.Karl S.
Le client n'a pas laissé de commentaire.ANDREW M.
Le client n'a pas laissé de commentaire.JUSTIN C.
I love Uhaul so very much it is an excellent company !!saqua t. | Premières impressions
Good location. Friendly, helpful staff. Quck,easy pick up with all questions covered.Douglas V.
Le client n'a pas laissé de commentaire.JOHNNY S.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.Kenneth C.
Le client n'a pas laissé de commentaire.CAREY B.
Awesome experience! Place is easily accessible, clean, and a bonus - the people are nice!!DAVID L.
Le client n'a pas laissé de commentaire.ALICIA J.
Le client n'a pas laissé de commentaire.ROBERT D.
Le client n'a pas laissé de commentaire.Amy H.
I never leave bad reviews but I am very frustrated. When I returned my truck I also returned two pre ordered moving items that I did not need. I waited in line for 20 minutes and then I waited at the counter because The manager did not know how to process my simple return. In addition, he took many phone calls and stepped away multiple times while working with me. In the end, he promised me that he would figure out how to process my return and take care of it AND call me. After not receiving a phone call or refund I have been trying all week to get this taken care of . I have waited on hold for up to two hours a day with no resolution so now I tried sending an email to corporate to get my refund. So very frustrating. I have another move coming up and I will DEFINITELY go elsewhere. The level of disorganization and lack of good customer service are the things that make it certain I will not return.MARLA P.
The grounds were not clean. Trash.WILLIAM S.
I picked up the truck only to find that I ordered a dolly and blankets that were not provided. I then called customer service (20 minute wait) to tell them the issue. They asked if I wanted to come back to pick up or not be charged. They charge me 0,99 $ a mileâ€¦ so it would've cost me more money to pick up. I told them please do not charge me. No adjustments were made. I still got charged. Also truck has low air when I picked up.Judy B.
Very courteous and efficient staff. Only concern is that I never received the invoice/receipt that was supposedly sent to me via email. Perhaps the wrong address was entered?Mary W.
Le client n'a pas laissé de commentaire.Rajabali V.
Nothing to improve! I've been using this location for over 15 years and I don't see that changing! Thank you!!Steven C.
Le client n'a pas laissé de commentaire.Rachel M.
Le client n'a pas laissé de commentaire.Hannaleigh J.
I didn't even get to use my truck & I can't get a hold of anyone at the store or at 1-800-u-haul. I've sat on hold 4 times for 30+ minutes waiting for someone to answer. When I finally was able to get my keys after over an hour...the truck doesn't even start. I still have yet for anyone to answer the phone. Overall very dissatisfied.Lysette P.
Le client n'a pas laissé de commentaire.Rob J.
Make sure all equipment supplies are stocked so I wouldn't have to drive to Wal-Mart for itMALISA W.
Le client n'a pas laissé de commentaire.KHYAL P.
The manager was very friendly and helpful. He also informed me that if you drop off your vehicle after hours without using the drop off app you will be charged 20 $. First time I heard of that charge as I couldn't find it listed anywhere else. Otherwise everything went well.DENNIS F.
keep up the great serviceWILL H.
Have more employees at the registers. I waited in line 10 minutes and there was only 1 person ahead of meOlivia A.
Always kind service at an easy to use location.Lauren G.
Do not double charge their cardDAVID A.
Staff did seem to care about customer. Long wait to sign upMICHAEL G.
Le client n'a pas laissé de commentaire.Randall J.
Le client n'a pas laissé de commentaire.Nuphar R.
Le client n'a pas laissé de commentaire.Scott S.
Le client n'a pas laissé de commentaire.Brandon J.
Le client n'a pas laissé de commentaire.CAREY B.
Le client n'a pas laissé de commentaire.EVELYN B.
Le client n'a pas laissé de commentaire.Charles B.
Great service, is there a way to streamline the office. The line was long both timesGlyn L. | Expérience générale
Le client n'a pas laissé de commentaire.brian p. | Expérience générale
Le client n'a pas laissé de commentaire.tylesha w. | Expérience générale
Le client n'a pas laissé de commentaire.Paula S. | Expérience générale
Le client n'a pas laissé de commentaire.MARILYN O. | Expérience générale
Poor I received a forced unauthorized upgrade to my storage facility. Was not able to successfully speak with the manager to resolve the issue. I called and stated I did not want the climate controlled upgrade. Staff said they documented my refusal to upgrade. I received bill charged at increased rate for upgrade. Multiple attempts to reach manger unsuccessful. No one could find any documentation of my call to refuse upgrade. So after four years of storing I cleared out my storage and would look for another option in the future if needed.LIGEIA C. | Expérience générale
Seemed to be short staffed but the staff that was present remained calm and handled the situations appropriately.Jordan M. | Premières impressions
Very welcoming Boss and a team of friendly and helpful staff. Please KEEP IT UP.kwaku d. | Premières impressions
This was my first time using a storage facility and it was a great experience. Will go back again if needed!Sam C. | Expérience générale
Le client n'a pas laissé de commentaire.alexis w. | Expérience générale
Keep up the good work well organize. Thank youjacki j. | Expérience générale
There was an issue with the storage space I originally reserved not being available when I got there to store my things. It was not a pleasant experience, but it got resolved in a satisfactory way.ryan l. | Expérience générale
Le client n'a pas laissé de commentaire.Shanda W. | Expérience générale
Le client n'a pas laissé de commentaire.Paul F. | Expérience générale
Do i have to open the door repeatedly to take things in the dock door was locked..Paul F. | Premières impressions
General Manager was helpful and a pleasure to work with.armando g. | Premières impressions
Great experience. Staff was excellent.rachel l. | Premières impressions
The man who helped me started by giving me the furthest storage unit that was upstairs until I asked for a closer 1. When we got to the unit the hinge was broke and there was trash everywhere inside.brian s. | Premières impressions
Clean place helpful peoplePedro R. | Premières impressions
Very helpDaniel M. | Premières impressions
Everything went smoothly, as planned, courteous customer service and truck and storage place as expected! Second time using this location on Capitol and second time pleased.Jacqueline K. | Premières impressions
I think customer service is great. Trucks are soooo olddddddd I went to Chicago and it barely had speed Cars was going on the side of me. Update the trucks. And no moving things in the inside.JESSICA C. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!