Customer Reviews for U-Haul Moving & Storage at Central Ave

7 665 évaluations

8671 Central Ave   Capitol Heights, MD 20743
(@ 495)

(301) 350-3544

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm

Services dans cet établissement :

Pour nous contacter

(301) 350-3544

8671 Central Ave
Capitol Heights, MD 20743
(@ 495)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

U-Haul was GREAT. When I finished with my rental. I was checked out right away and told my rental price, which I was satisfied with.

Filandus K. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Eugene R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael H. 
Évaluation :
2

Y'all took my daughter money three times so I'm mad as hell and will be getting it back all pending money

DANITA F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jon W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony W.  |  Expérience générale 
Évaluation :
5

The woman who helped me was working all alone unfortunately with no one helping. The store was very busy with lots of customers and should never be understaffed!! Still, the young woman provided exceptional service and was courteous under pressure and serviced each customer effectively. She didn't miss a beat, but she could use help, it's not fair to her or the customers. AND the Central Avenue location needs MORE and BETTER moving equipment for unloading from vehicles to moving into the bldg!! There were only a few all in use! PLEASE!! And the door is broken it doesn't appear to shut and lock

BONITA B.  |  Premières impressions 
Évaluation :
5

Entire staff (from the counter representative who was Corey to the young man outside who made sure the rental was in exceptional condition) was very professional, efficient, and went overboard to ensure customer satisfaction. When I returned the vehicle the same gentleman helped me outside. It took about 2 minutes to check me out…wonderful set-up. Would absolutely recommend this location.

elizabeth W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONCHE C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANTHONY M. 
Évaluation :
4

From the front desk person to the return person service we excellent

MICHAEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRE W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

AMADU K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven M. 
Évaluation :
2

The rental vehicle was clean, once we finally got it, but everything else was horrible. The young ladies at the front/computers were listening to music, talking loudly and joking, and eating while assisting customers. His location is beyond unprofessional and I'll be sure to not return again

CEDRIC D. 
Évaluation :
3

have a full staff on saturday mornings

RENARD K. 
Évaluation :
5

The staff appeared to be unbothered but when engaged they were always very helpful. If a mistake was made, they were apologetic and fixed the concerns/issued immediately. Everyone was knowledgeable about products required for the move and assisted me tremendously during this transition. I appreciate everyone there.

marie b.  |  Expérience générale 
Évaluation :
5

No comments

TANIA H.  |  Premières impressions 
Évaluation :
5

The young lady who helped us was amazing! She knows how to get the job done and get you going. I would definitely rent from that uhaul location again.

PENELOPE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICKIE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaretta T.  |  Online Move In 
Évaluation :
5

GOOD PEOPLE GOOD CUSTOMER SERVICE BE BLESSED U ALL AND THANKS

Sabrina W.  |  Expérience générale 
Évaluation :
2

I unloaded my Trailer in SE Washington DC and there was a U-Haul facility on south Capitol st. within one mile of my location. They would not accept my trailer and I had to drive 40 minutes in DC traffic to drop off the trailer in Capitol Heights. Then drive back 40 minutes to my destination. I do not think you should be using ME as YOUR delivery service. My time has value also. When I did arrive at the Capitol Heights location, I noted there were at least 8 other 6X12 trailers at this site and I find it hard to believe it was needed at that particular site. Very disappointed in the process and that your 800 number is so busy no one would answer it. I was on hold for over 15 minutes and finally was able to get help form the folks at the South Capitol St location. Hope I never have to rent from you again!

BRIAN F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMAINE T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Coretta W.  |  Premières impressions 
Évaluation :
4

Arrived shortly after opening. The young lady working ALONE was taking care of 3 customers and answering questions all at once. She deserves a raise!!!

Coretta W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elmer L. 
Évaluation :
5

Smell of truck could've been better. Maybe spray freshener or stronger disinfectant spray.

Keonna J. 
Évaluation :
2

Rates

MICHAEL E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARIEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
5

Everything was perfect

ANGELE L. 
Évaluation :
4

I have been a customer with UHAUL for over 20 years, I appreciate the staff for all that you did for my storage needs over the years. You staff have always been respectful and helpful. May God bless you all! Blessings -- Joyce R. Bynum

JOYCE B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEMETREUS W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TIA G. 
Évaluation :
2

Unprofessional and unreliable. No point in making reservations because it doesn't guarantee that you would get a vehicle or truck by doing so. It waiste people time and inconvenience them. Uhal need better management with trucks and vehicle rental processing.

Lisa L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dayna R.  |  Expérience générale 
Évaluation :
5

Jasmine was very helpful. She was also able to multi task and complete my process at the same time. Great service.

CHARLES B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Omar N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERONICA W. 
Évaluation :
4

All good

Jon W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE T. 
Évaluation :
5

The day I picked up the trailer I also needed a dolly but the forgot to put it inside the trailer so I had to go back the next day to pick up. Aside from that, service was great!!

NADEGE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MATTHEW D. 
Évaluation :
2

Still waiting for call back from Corey Weaver at Capital height, MD Message sent below Hi Corey, I scheduled a move out for today, subject to me getting a rental van. When I made the reservation, I received a call informing me that I would receive a call 48-24 hours before pick up if the truck was available. I never received a call. I changed my truck rental to next week, 10/8, I believe and will probably change it again to later in October. I am not moving out as scheduled and was NOT able to change the move out date. My bill is due tomorrow 10/2 and I want assurance that when I pay, my items are still secure. I can be reached at (240) 751-0573 BUT would prefer an email response. Best Regards, Simone Marshall-Campbell

Simpne M.  |  Expérience générale 
Évaluation :
5

Wow, it was very simple reserving, picking up and yes dropping off my rental. Very little human intervention and quick receipt received. Very professionally executed. Tim

Timothy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RASHEEDA H. 
Évaluation :
4

I WAS NOT BILLED CORRECTLY. I RETURNED THE VAN AFTER HOURS, THEREFORE MY MILITARY DISCOUNT WAS NOT DEDUCTED FROM MY FINAL BILL. MY EMAIL IS TWL1637@MAIL.COM AND MY NUMBER IS 916.601.4851. I HOPE SOMEONE LOOKS INTO THIS

Terence L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

JANEILEAMBER C. 
Évaluation :
5

Perfect

Jesus C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMAINE T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ebony S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBERRY G. 
Évaluation :
5

Vehicle needed an oil change and air in tires.

GAIL B. 
Évaluation :
5

Thnx Mr Corey & Crew😀👍🏾

terina j.  |  Expérience générale 
Évaluation :
5

Great Customer service...Representative made sure car dolly was secured and all the lights worked...

STACEY E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darshieda T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MEGAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERNEST G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hubainatu D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey C. 
Évaluation :
4

I did not receive an e-mailed receipt for my truck rental as promised.

Kathy M. 
Évaluation :
3

Gave the worst rental on the lot . It's been 24hrs and I don't have my emailed receipt.

Larry H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leola S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thelma L.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

YOLANDA L. 
Évaluation :
5

Central avenue U-Haul service had very good equipment it was nice and clean and I returned it in Sanford North Carolina they were all so excellent and thank you all very much

JEFFREY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jovon B.  |  Online Move In 
Évaluation :
5

The service was excellent. No items for improvement at this time.

Robert C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bradley H. 
Évaluation :
3

The people were friendly and helpful, but I've tried twice renting from there. Parking is extremely limited, one person didn't have a U-Haul uniform collecting keys so I wasn't sure he even worked there, and both times, I had a difficult time accessing the vehicles I wanted to rent. The app is glitches and it makes you call a 1-800 number that no one answers! Very frustrating! I had reserved a storage unit, but after having so much trouble renting a truck I canceled it.

Nzingha U. 
Évaluation :
4

better communication

wayne A. 
Évaluation :
5

Nothing, great service especially the young lady that works outside checking in trucks

harold B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RENALDO H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROBERT W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Eddie K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miesha W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA P.  |  Premières impressions 
Évaluation :
1

Well there wasn't a line when I got in there which was good. However it was just me an 1 other Customer in 2 different lines. After finishing my transaction with my cashier which was quick cause I had a reservation she gave me keys told me to go out the door look to the right the first van was mine. Lol I go outside look to my right only trucks were to my right an a customer was in one truck in front of the door, so I was confused I asked one other employee who was walking up to the door an he said yea to the right kept walking! So I wondering around trying to figure it out which was crazy I went back in the cashier an asked what did I get cause I didn't see my van she looked on the camera an said go out the door to your right I see it on the camera it's there while still sitting. I go back out the door then the cashier finally gets up off her chair comes out side walks me all the way to the right points down a ally an says there's your van 😡how was I supposed to know to go all the way to a ally with her simple directions when she could of pulled my van around upfront. When I get into the van it was stinky.. which I didn't bother even going back into complain being the customer service was horrible!!! Other people I know said not rent from there but bc it was closest to what I needed to get done I was like maybe I won't get bad customer service an that's exactly what I got!!!

TAWANA V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JASMINE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nichole F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

natalie M. 
Évaluation :
5

Cynthia Hagan was extremely helpful

Evelyn S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leola S. 
Évaluation :
5

Wow! I was dreading this experience, but I have nothing but great things to say about the crew on Central Avenue in Capitol Heights. If you are looking for a poster-perfect experience, this team makes it happen. Exceptional customer service. They made the experience as easy as it could be. They were very busy that day, but they made the whole process smooth. They get an A+++ from me. They are a true asset to U-Haul.

WILLIAM W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARA S. 
Évaluation :
2

Customer service was very poor. Workers were unprofessional.

Sean H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAELANTHONY W. 
Évaluation :
1

Why are other locations charging 89 cents per mile and thios locatin charged 1,59 $ per mile for the same vehicle 2 days after. I feel ripped off.

OLUKAYODE O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICKEY M. 
Évaluation :
5

The young lady who check me out was excellent! I hope she get this review.

WILLIAM B. 
Évaluation :
3

The people outside didn't have the key and sent me inside. The people inside didn't jave the key so they sent me back outside. And eventually the people outside found the key. It took about 20 minutes.

Auston L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sheila M. 
Évaluation :
3

The gentlemen outside was nice, but the cashiers could be more attentive and chipper.

LANETTE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIRGILIO S. 
Évaluation :
3

The reason why I rated the location average is the wait time on the phone. I was placed on hold twice more than 20 minutes

AIAH F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOMINQUE G. 
Évaluation :
5

Aucun

FADANTE W. 
Évaluation :
1

need better training, organization and communication.

Michelle B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HENRY S. 
Évaluation :
1

Arrived for the mobile set up. The car was there but no one could seem to the find keys to the van, I had to assert myself to get an answer. They reassigned me and the totals came up to more than I agreed to on the mobile app. Then when assigned the car, someone pulled it out front but I also order a dolly and I waited 15 minutes for “someone to bring me one” all for me to have to walk and het my dolly because he was “eating his lunch”. I would never get anything from this location again. Cause service was HORRIBLE!

D’Mani H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE H. 
Évaluation :
5

Be s little more organized. I had to wait too long to receive my cargo van. I guess they couldn't find the key and therefore had to switch out to another van The wait was too long. Other then that, the service is always great at this location.

TONYA P. 
Évaluation :
1

Your customer service is horrible

Keziah H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUANE S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIC M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REGGIE K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rosa j.  |  Premières impressions 
Évaluation :
2

Truck was not easily accessible. Was given conflicting information of whether the truck was even on the lot. I believe it was the manager of this location was very helpful and had to go retrieve the truck for me. However, the truck I received did not have my reserved accessories (ie dollies and furniture blankets). These were all paid for and I would like to request a refund. Additionally, at the pickup location they added air to the truck tires, which at the time I thought to just be routine. However, we quickly found out one of the tires had a leak. I was forced to stop on two separate occasions on my three hour drive to put air in the tire. Overall, I was incredibly disappointed with this experience. These extra issues just created more stress on a busy moving day. Will look elsewhere next time.

RORY A. 
Évaluation :
1

Be honest with your customer, don't try to make money and hurt your customers. I reserved the truck in North East DC, I asked the agent if it's the same location that we pick up and drop off and I told several times that I pick it from the same place I reserved the truck. When the day came to pick up, we went there with the movers, we were told that we have to drive 30mins to another pick up location. After arriving to the other location the reserved truck was not there and they ended up giving us a smaller truck. We had to make 3 trips to move, wasted time and money. With all the commotion we forgot our wallets in the truck when we dropped the truck off, when we returned to get our wallets, we were told that no one saw any wallet. This is unacceptable, unprofessional and we will never do business with Uhaul again. No apologies were made until the next day when the manager called us and waived all the charges. We still lost money, time and our wallets. They are not professionals, no good customer service when we picked up, no apologies were made for giving us wrong pick address. This is crazy, take your business elsewhere!

DERIS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREA F. 
Évaluation :
4

Good customer service

Joeann J.  |  Expérience générale 
Évaluation :
5

Tony helped me rent my cargo van and when I returned, he was extremely helpful, courteous, and professional when I needed a storage unit. I didn't know until I picked up my items that I would need storage so to have the transaction go so smoothly was truly a relief

Natasha M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nichole F.  |  Premières impressions 
Évaluation :
5

The Front Desk Staff we e very helpful every time I visited the facility!

DIANE P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ivett A.  |  Expérience générale 
Évaluation :
4

I had this 5x10 storage unit for 4 years and a smaller unit for 2 years. Combined to the one which was 5x10. Always Clean. Staff always helpful.

SHEILA M.  |  Expérience générale 
Évaluation :
1

I had my personal property temporarily stored at this facility and had to throw away 90 % of my belongings due to a rat infestation. I have never dealt with such a terrible situation. My time and resources were wasted and I have to buy new furniture because of the filth I witnessed. I am in the process of filing my claim through U-Haul.

Nastasha B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

edna c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evelyn S.  |  Premières impressions 
Évaluation :
5

Friendly and nice .

GNIEPY B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lesly l.  |  Premières impressions 
Évaluation :
2

I was told that I could not move in after hours but was able to and move in. I had to request to be shown how to use the keycard access and ask to be shown where my storage is located. The customer service sucked.

MARION G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joeann J.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

genevieve s.  |  Expérience générale 
Évaluation :
5

Corey Weaver has excellent customer service skills and because of him, this location will continue to thrive.

Jacqueline M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANNA P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Salahuddin R.  |  Premières impressions 
Évaluation :
5

Corey was very patient and professional. He answered a phone call and spoke professionally on the phone. Let that customer knows that there is also another customer in front of him.

Hubainatu D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

janice m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph K.  |  Expérience générale 
Évaluation :
5

I received excellent Customer Service from Storage Unit Manager, Mignon Lee and from General Manager, Corey Weaver! They both explained U-Haul's Policies to me very explicitly and answered all my questions I had since this was my first time ever renting a Storage Unit from U-Haul. One evening after Office Hours, I was at the Property on Central Avenue where my Storage was located and I could not board the Elevator to go to the second floor. It appeared to be stuck or either other Clients/Customers was blocking the Elevator from moving. I waited 20 minutes then I noticed there was an after hours phone number posted on the wall with the GM's Cellphone number listed ( Corey Weaver's # ). I dialed his number and he immediately picked it up and identified himself as the GM and related to him how I am Disabled and needed the use of the Elevator but it was not working. Mr. Weaver said give him about 10 minutes and that he would drive back to the U-Haul location and investigate what was going on with the Elevator. I said Great and that I would be standing right in front of the Elevator when he arrived. Another 5 minutes pasted and the Elevator Opened with 2 Men got off with loaded Carts of Furniture. So, it appeared these 2 Men was blocking the Elevator with their Furniture until they finished loading up the Elevator with their items. Out of courtesy, I made another telephone call to Mr. Corey Weaver, as he was driving back into U-Haul to let him know that I was finally able to board the Elevator and told him what the problem was. Mr. Weaver thanked me for letting him know and then the rest of the evening retrieving my items from my Storage Unit went Perfect! I will let other Family and Friends know how accommodating U-Haul Storage Facility is and how U-Haul will go the "Extra Mile" for it's Clients/Customers!! Humbly Submitted By; Vanessa Williams, July 27, 2021

Vanessa w.  |  Expérience générale 
Évaluation :
5

Customer service was 👍

Telisia D.  |  Expérience générale 
Évaluation :
5

Great Staff!!!

Andrew B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis G.  |  Premières impressions 
Évaluation :
5

Everybody at this location was very very helpful and friendly. I'm very thankful I came to this location

KIMBERLY C.  |  Premières impressions 
Évaluation :
2

Staff friendly but not very efficient. I had down all the prep work by way of the internet the night before yet it took her 45 minute to get us in a truck and on our way. Facility was clean but only one person on duty when I was there at 3:00. At one point she was trying to serve 2 other customers. Got in van and it was blocked by a truck. Called for help but eventually had to wiggle out from behind another truck to leave - cutting deeper into the 4 hours. Communication via the internet is way to complicated and cumbersome. Did not know I would have to complete check in before I left the location. Just another way to the cost of the 19,95 $ rental.

genevieve s.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Sonya F.  |  Expérience générale 
Évaluation :
5

Go Service

WAYNAE J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENNIE W.  |  Expérience générale 
Évaluation :
5

Corey is a great GM he deserves a raise I forgot to call in to have them remove my locks I got all way there unloaded my truck with my storage unit's locked. Corey got outta bed at 10-10:30 at night to come open my units he's literally a life saver.

LARRY H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANE P.  |  Premières impressions 
Évaluation :
5

Everyone that I came in contact was very friendly and extremely helpful. They were able to answer all of my questions.

sharon d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rose S.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle

Brandon P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KASHYET J.  |  Expérience générale 
Évaluation :
5

Everything was wonderful other than the water leak that damaged a 300 $everything was wonderful air and water leak wasn't your fault so overall you're really good about the story and the people that work there are very very intelligent and knowing that job

Anthony P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Miraya J.  |  Expérience générale 
Évaluation :
5

Friendly staff helped with everything I needed also made recommendations.

Derecia G.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SHEILA A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KASHYET J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William H.  |  Premières impressions 
Évaluation :
5

Corey the manager and staff at Capitol heights U haul. Were helpful. And professional.

Melodie C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GARY A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine D.  |  Expérience générale 
Évaluation :
5

Everything was fine and so was the workers I would highly recommend uhaul to family and friends

SANDRA M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria M.  |  Expérience générale 
Évaluation :
4

There were mice urine and evidence of them eating through some bags and several bags and a box of items missing from my unit tjst had yo have been removed by Uhaul because I only had the keys and I visited the unit once.

Sharon H.  |  Expérience générale 
Évaluation :
5

The Fort Knox U-Haul service recommended me to you guys so between the two of you you've given me excellent service thank you very much

Anthony P.  |  Premières impressions 
Évaluation :
5

Thank you very much

kimberly m.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lillian o.  |  Expérience générale 
Évaluation :
5

Corey is the best that I have come across in terms of management. This guy was super friendly and helpful. Walked me around the facility and making sure I was able to get what I need to be done. The gentleman at the drop-off location was super helpful. The entire service at this location is A+.

Abdul M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeannine W.  |  Online Move In 
Évaluation :
5

Corey and his staff were very professional and made my moving experience less stressful.

Choi R.  |  Premières impressions 
Évaluation :
4

Storage was helpful and clean only thing when I signed up I no one told me fees were pro rated. That being said I turned my storage in 3 days after and was charged for whole month. Pretty disappointed since I've been giving them business for over a year renting this storage.

HENRY K.  |  Expérience générale 
Évaluation :
5

Thank you very much for the service

Kimberly M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carla S.  |  Expérience générale 
Évaluation :
3

The reason for the No for the last question is that the facility stay congested, long lines due to shortage of staff, not enough coverage to get customers in and out which creates longer wait time.

chevon b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

frederick j.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONDA B.  |  Expérience générale 
Évaluation :
5

S.O.

janeth k.  |  Expérience générale 
Évaluation :
3

Very great storage. Staff a little ghetto at times but great storage

eric e.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

estraleita m.  |  Expérience générale 
Évaluation :
2

They changed my unit. First unit was full of merchandise and the lock was broken . Second unit was locked. Got lost twice trying to find each unit. No one assist me in finding my unit. It was very frustrating.

darion b.  |  Premières impressions 
Évaluation :
5

I met Ms Migueon at UHaul, Central Ave Capital Heights Md. She greeted professionally yet humorous. Not only did she presented EXCELLENT customer service, Ms Migueon followed-up just as she mentioned she would. I am overwhelmed with her actions to assure I was satisfied and receive enough space for the items I need to store. I would like to personal say Thank you Ms Migueon ( I hope I spellled your name correctly) and UHaul. Zenola

Zenola M.  |  Premières impressions 
Évaluation :
4

The facilities need more dollies to move items upstairs to the second floor 3 isn't enough. I had to carry all my items by hand

stanley c.  |  Expérience générale 
Évaluation :
5

The Lady that helped me and my Husband with our truck was Amazing she was soo thoughtful...she made sure we were well takin care of and her Customer Service Skill were very Good! I will definitely be sending friends and family to this location!! Happy Customer...

JERRY C.  |  Premières impressions 
Évaluation :
5

I had an appointment with public storage to rent a 5x - 15x unit from them but when the staff takes to me and the customer service was so great I canceled that public storage unit and rented a bigger unit for the same price

stanley c.  |  Premières impressions 
Évaluation :
5

Thanks

richard f.  |  Premières impressions 
Évaluation :
5

Staff was Very Helpful

Sabrina W.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

winford j.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ebony s.  |  Premières impressions 
Évaluation :
4

There were problems with the computer and it was very busy. Regardless of the situation everyone maintain control and was very efficient in the process.

calvin s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

estraleita m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TORRANCE L.  |  Premières impressions 
Évaluation :
4

Le service à la clientèle était génial. The area that is marked for unloading and loading was full with personal park cars and no room for those that were loading and unloading. Space was clean

Dominic R.  |  Premières impressions 
Évaluation :
5

S.O.

janeth k.  |  Premières impressions 
Évaluation :
4

The customer service young lady was very pleasant and knowledgeable...

Dennis J.  |  Premières impressions 
Évaluation :
3

Office was very busy that day but it all end well.

Nellie L.  |  Premières impressions 
Évaluation :
5

Thanks to everyone

lynetta w.  |  Premières impressions 
Évaluation :
5

Awesome! Customer service ***** Very Satisfied

charles j.  |  Premières impressions 
Évaluation :
5

Very professional and timely with hands on helping

Sharon L.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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