I made a reservation, and was told the unit I reserved wasn't available. I then had to have a representative (Giovanni) assist me with getting another uhaul storage location. He was great he was the only thing that deserves 5 stars in this process. The link I received for the new location to complete the check in said that I didn't have a reservation which I did. The app didn't work at all for online processes. Eventually I was able to move my stuff in. Then I wasn't even able to turn my uhaul truck to the new location because it was after hours. I had to take the uhaul truck to where I originally requested. I honestly feel like uhaul owes me some miles for the inconvenience.
India T. | Online Move InSelf Storage Units in Capitol Heights, MD, 20743
U-Haul Moving & Storage de Central Ave
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- 4,0 - Cote moyenne des clients
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staff was very great, very professional about elevator it was broken all day
LISA B. | First ImpressionsN/A
Robert G. | Overall ExperienceMy first month was free but I get charged. No refund was given
Cassandra J. | Overall ExperienceI get excellent service. Thk yu Mrs. Hawkins.
Yvonne H. | First ImpressionsI had a good experience with U-Haul, so far so good. Keep up the good job.
Christina M. | Online Move InThe sale representative Keiona was very helpful and knowledgeable about our whole process.
CATHERINE G. | Overall ExperienceI absolutely admire the staff that assisted me … Will definitely recommend
olivia p. | First ImpressionsThank you
Gilbert T. | Overall ExperienceI am well please with there overall services
GRACE A. | Overall ExperienceHelpful staff.
GANIYU B. | First ImpressionsVery welcoming
JAMES K. | Overall Experience