Better communication and customer support. I was told to just pick the closest location in martinsburg wv to return the truck. Then after I left they randomly picked a location very far away from the house. It was a pain and cost us extra mileage and time. The whole process had very poor communication and support.Rachel D.
Customer Reviews for U-Haul Moving & Storage at Central Ave
Pour nous contacter
Capitol Heights, MD 20743
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.KANITRADIONNE T.
Le client n'a pas laissé de commentaire.MARVIN P.
I felt I was over charged for 75 $for less than 20 millage .pls look in to it and get back .PRINCE A.
It was a perfect experience at this location. Merci.Amy C.
great customer service at the counter and on the groundsRONALD H.
Nothing Additional.DAVID T.
Customer service is always great on the phone and in person.Bryan C.
Le client n'a pas laissé de commentaire.JAMES A.
Lower the price on millageGWENDOLYN P.
Thank you very much for the serviceKimberly M. | Premières impressions
I really think this survey needs to be improved. The truck I rented was not exactly cleaned but clean enough which cannot be reflected in this survey. It also asks nothing about the app check out/in process which is super frustrating in many ways.MICHAELSCOTT G.
Good service and the product is reliable.Silas S.
Le client n'a pas laissé de commentaire.BRIA S.
They gave me the wrong car and the mileage was incorrectgregory C.
Le client n'a pas laissé de commentaire.IRA O.
I appreciate the great improvements that U haul had madeEARL C.
Le client n'a pas laissé de commentaire.Carla S. | Expérience générale
The reason for the No for the last question is that the facility stay congested, long lines due to shortage of staff, not enough coverage to get customers in and out which creates longer wait time.chevon b. | Expérience générale
1. The facility opened about 30 minutes LATE. 2. After the extremely long wait in line where it seemed that only a single person out of the three in front even knew what they were doing, I went to my storage unit to get my bed. Unfortunately there was a FIRE HAZARD as the sliding doors, which are supposed to operational while the building is occupied was NOT open and was visibly locked. 3. The parking lot is horribly congested and small. The Equipment is haphazardly parked throughout the lot. I personally witnessed people almost being run over from drivers not paying attention and equipment being damaged from bumps due to the congested area.YAHVONNE R.
Truck wasn't cleaned, didn't receive a follow up call for overnight drop. Initial contract wasn't given, had to ask for it.AVE MARIA C.
Le client n'a pas laissé de commentaire.CHAVONN J.
This location needs to adhere to their stated business hours!! Sunday hours are 9:00 am to 5:00 pm. This location did not open until about 9:40 which imposed a problem because I had to pay my movers for just standing around waiting for this location to open. This is unacceptable business practices and I will never ever use this location again!! I lost money because they did not open in a timely manner as stated. Someone should be held accountable for this lack of timely service. Do not go to this location...you will lose time and money because they do not open promptly!Crystal A.
Le client n'a pas laissé de commentaire.ANDREW S.
Le client n'a pas laissé de commentaire.Joi B.
Le client n'a pas laissé de commentaire.Valencia W.
They put my mileage wrong and charged me extra money.SONIA E.
I called U-Haul twice to verify that I was not going to be charged each day I needed the truck. I received a 680 bill. I called to dispute and the assistant manager tells me she doesn't know who told me that. Your employees told me that. Twice I called to verify a d twice I was lied to. Now I'm out nearly 700 $.Tanya M.
Le client n'a pas laissé de commentaire.JOSE A.
The online pickup/check in was super bad all around and too much to mention here. I've rented a van for 24 hours on Sundays about 10 times now and checking in online is always such a hassle. I would easily have gone elsewhere if there were other options but there really isn't nearby. I hope Uhaul app developers do some work to fix the app!!Michael G.
Le client n'a pas laissé de commentaire.DEATRIE P.
Le client n'a pas laissé de commentaire.WESLEY S.
The van was very damaged with lots of scratches and dents. The mileage only showed upon turning the engine one, then it would show â€œsystem tire monitoringâ€ or something similar. The van smelled of cirgarette smoke and the steering wheel and the dashboard etc were extremely dirty.suzanne B.
Truck smelled. Maintenance lights were on for tire inflation systemWilliam L.
They young lady has zero customer service skills and they in the having a conversation about there person life indeed of taking care of the customerNATINA S.
Nothing, the service from staff and the condition of the equipment were excellent.Earl H.
The guy Corey at the front desk did a great jobDamien B.
Le client n'a pas laissé de commentaire.Barrington R.
Great job, Customer service was fast at the counter.Justin H.
Le client n'a pas laissé de commentaire.THANKGOD L.
Le client n'a pas laissé de commentaire.Nitese C.
I was cheated. The dispatcher wrote on my ticket that there was more fuel in the truck than there was and I was charged for the difference. The truck was on E when I picked it up. The truck was also filthy. I had to clean it before I got in.Don A.
Le client n'a pas laissé de commentaire.SUNDAY S.
Le client n'a pas laissé de commentaire.BRYUN W.
the clerks there were polite and very knowledgeableVINCENT L.
Front desk lady. Santana. Excellent customer service helpful and knowledgeable. You truly have an asset in herMIQUEL J.
Le client n'a pas laissé de commentaire.frederick j. | Expérience générale
The employees who are charged with getting the customer a trailer need to make sure they don't leave the customer down behind the building to unhook their trailer and vehicles need to be cleaned very well.Michael R.
The facility was impeccable, which as if late has been less than good, overall, but this establishment is one to be proud of. The overall service was exceptional. When I returned the van, the on-duty receiver was just as Professional. Thank you for returning hope to good service to Prince Georges County.Andres M.
Le client n'a pas laissé de commentaire.ANTOINE W.
Le client n'a pas laissé de commentaire.GERALD H.
Le client n'a pas laissé de commentaire.HERMOGENES R.
The truck was raggedyLINDA M.
Le client n'a pas laissé de commentaire.CHARLES G.
What an easy process and the staff were friendly and professional!Belinda T.
Can't think of a thingKenneth D.
Le client n'a pas laissé de commentaire.Ousmane S.
Le client n'a pas laissé de commentaire.Kenneth W.
Capitol Heights location charged me for an extra day after implying I had the vehicle beyond three days. I was to return the vehicle on Friday 9, 2021. I returned the vehicle at about 7 pm on Friday Apr 9, 2021. They justified the fleecing by saying I was to return the truck at 1:15p. However, my initial receipt from the pick up place in Ohio did not indicate a specific time. The customer service was horrible. The female representative was rude and curt with me on the phone. I would never rent from the U-haul facility located at 8671 Central Ave. Capitol Heights, MD. Absolutely never.Karen A.
Le client n'a pas laissé de commentaire.ANTONIO P.
Le client n'a pas laissé de commentaire.RONDA B. | Expérience générale
Le client n'a pas laissé de commentaire.ROSALYN T.
Great service and product. I'm very pleased whenever I rent from this location.Silas S.
Le client n'a pas laissé de commentaire.QUASHAWN B.
Service is great at this locationJAMES S.
Le client n'a pas laissé de commentaire.SONQUELA S.
Le client n'a pas laissé de commentaire.ALEXANDER M.
I CANNOT think of anything. The staff was AMAZING!!!!!HAMILTON H.
From the beginning to the end. Every member of your staff was professional and courteous. Great teamwork and I appreciate everyone seeing the value in time. Thanks again.lorenzo L.
Please make sure your vehicles are servicedROBIN W.
Great customer service!!!TANYA T.
Check the tire pressures everyday and get the tire pressure sign off prior to rental.HUBAINATU D.
Le client n'a pas laissé de commentaire.LOLITA W.
Le client n'a pas laissé de commentaire.RODNEY B.
Le client n'a pas laissé de commentaire.JEANCLAUDE A.
Le client n'a pas laissé de commentaire.Gilbert H.
Le client n'a pas laissé de commentaire.Lachone B.
Excellent service...Only one person working the truck delivery area. When working difficult issues...hooking up trailers, it can slow down things significantly.LAWRENCE G.
S.O.janeth k. | Expérience générale
Le client n'a pas laissé de commentaire.Ryanne G.
Le client n'a pas laissé de commentaire.luis J.
Everything went well...Thank youHARVEY J.
Everything was greatChrishawna W.
I am so glad that we have a U-Haul in our area that maintains the equipment in the truck for cleaning and that customer service department was very excellent thank you so much and I'll see you all again thank youSHIRLEY H.
Your service was goodJONES H.
We had to look for the truck! It was supposed to be under the green tent but instead it was parked all the way in the back of the lot. The truck was almost on empty and Uhaul charged me 49,00 $!! No customer service!!Diane A.
Problems with parking. I found parking during my third attempt. Very frustrating. You are losing business!TAWUYA K.
Le client n'a pas laissé de commentaire.ANDRA U.
This location appears to be working very well.Calvin G.
Le client n'a pas laissé de commentaire.SHANNON Q.
Le client n'a pas laissé de commentaire.CHANDA W.
Everything was excellent thank you for the service.KIMBERLY B.
Le client n'a pas laissé de commentaire.Alvin D.
Le client n'a pas laissé de commentaire.SONIA T.
Location provided excellent customer serviceDarrell U.
Le client n'a pas laissé de commentaire.MSHAI D.
I asked for my van to be on full. Which it was not. The van was parked on a hill that made the gas look like it was almost full however when you start to drive the gas dropped very fast. I lived on hills and if you park on a hill it will show that there's more gas than what it really is. That is not right at all!Derrick J.
Le client n'a pas laissé de commentaire.SHAMAR K.
Le client n'a pas laissé de commentaire.KEITH H.
protection from crazy customers!Paris B.
Be professional and consider other in this crisis the workers are not not experienced at all i won't never rent again Ms. NewsonCelestine N.
Very great storage. Staff a little ghetto at times but great storageeric e. | Expérience générale
Le client n'a pas laissé de commentaire.estraleita m. | Expérience générale
They changed my unit. First unit was full of merchandise and the lock was broken . Second unit was locked. Got lost twice trying to find each unit. No one assist me in finding my unit. It was very frustrating.darion b. | Premières impressions
I met Ms Migueon at UHaul, Central Ave Capital Heights Md. She greeted professionally yet humorous. Not only did she presented EXCELLENT customer service, Ms Migueon followed-up just as she mentioned she would. I am overwhelmed with her actions to assure I was satisfied and receive enough space for the items I need to store. I would like to personal say Thank you Ms Migueon ( I hope I spellled your name correctly) and UHaul. ZenolaZenola M. | Premières impressions
The facilities need more dollies to move items upstairs to the second floor 3 isn't enough. I had to carry all my items by handstanley c. | Expérience générale
The Manager Corey us awesome! He listened and helped me with my situation when we couldn't get to the unit the night I moved in. He came from his home and helped me. He continued to do the same throughout my rental process! What a great Manager! An awesome staff as well! I love to see this in our community!Samella K. | Expérience générale
I always use this location when its time for me to move.Jennifer J. | Expérience générale
My boxes were covered with mice or rat poop. It's unfortunate to pay so much a month to have rodents poop all over your belongings.Julie C. | Expérience générale
The Lady that helped me and my Husband with our truck was Amazing she was soo thoughtful...she made sure we were well takin care of and her Customer Service Skill were very Good! I will definitely be sending friends and family to this location!! Happy Customer...JERRY C. | Premières impressions
The amount of rodents is overwhelming.. The amount of rodent droppings is overwhelming. If u put anything in with value please wrap it or put it somewhere else. Unless you want mickey and his friend to have it to. Also staff was 50 50 nice and rude...LaVonda b. | Expérience générale
I had an appointment with public storage to rent a 5x - 15x unit from them but when the staff takes to me and the customer service was so great I canceled that public storage unit and rented a bigger unit for the same pricestanley c. | Premières impressions
The Manager was the Best! I was feeling well and he got me a chair to sit in and got me out quickly.....Best service ever!!DARLENE N. | Expérience générale
Le client n'a pas laissé de commentaire.Amanda W. | Expérience générale
Le client n'a pas laissé de commentaire.kwame r. | Expérience générale
The GENERAL MANAGER Mr. COREY was SUPER PROFESSIONAL and displayed ABOVE and BEYOND CUSTOMER SERVICE!!!!martin t. | Expérience générale
Thanksrichard f. | Premières impressions
When I went to get my belongings out almost everything had rat or mouse droppings on it. I could not believe my eyes I was heart broke.lakesha m. | Expérience générale
Storage unit is rather pricey for the size.Robyn S. | Expérience générale
Corey Weaver was very helpful. He helped with my storage and vehicle rentals. Great customer service!Endesha M. | Expérience générale
Each time I rent a storage unit everyone treats me as family. If I need help lifting heavy items the guys are always available to help out and that's why I keep coming back!! ❤️SHIRLEY W. | Expérience générale
The unit was infested with rats there was feces all over my belongings.I had to throw away a lot of items including a big sectional and furniture and sofa so tell me the policy on reimbursement of damaged items.Marjorie L. | Expérience générale
I am 69 years of age, reside in Montgomery County but have found it very comfortable using this uhaul rental/storage. Particular due to the staff. Very well knowledge in the service uhaul offer, conveient and inexpensive way to reach my goad and just basic good old manners toward me and elderly and a female not knowing what and how to meet my goal. Thanks central avenue Uhaul staff, front line, supervisor Mr. Cory, and staff outside and around. Ms. Jones PS my husband says thanks as well, he could not help due to being a front line health care worker. :)Edwanna J. | Expérience générale
Mice got into some of my belongings so I had to get rid of some of my things.Denise B. | Expérience générale
Staff was Very HelpfulSabrina W. | Premières impressions
Great Service by UHaul Associates... Great Storage Facility... Thank You!!!...THOMAS H. | Expérience générale
Le client n'a pas laissé de commentaire.Lorenzo s. | Expérience générale
Corey, the Manager at Uhaul should be rewarded for going extra mile to accommodate his customers. He was always prompt in responded to all issues and concerns regarding my storage bin.allene g. | Expérience générale
Corey and team were excellent and professional to me. I would recommend this location to anyone who needs storage needsLINNIS W. | Expérience générale
Le client n'a pas laissé de commentaire.winford j. | Premières impressions
Le client n'a pas laissé de commentaire.ebony s. | Premières impressions
There were some hiccups in my move in process. But due to the superb service of the managers Robin & Corey everything was rectified.cynthia g. | Expérience générale
My first encounter at this U-Haul was with a lady at the counter named (Minyan) who was extremely rude, unprofessional and disrespectful. She showed me to my storage space, but never mentioned that I needed a code to enter. She complained the entire time that she was helping me. Several times I went to the storage space and never needed a code to enter; I just walked through the door. Anyone could do the same, there was no security as far as accessing the store area. My move-out process was completely different. The young lady (Jasmine) was very helpful and professional.LaVelle T. | Expérience générale
Great overall experience. Thanks a lot! No complaints at allgbadamosi o. | Expérience générale
Customer service was EXCELLENT!marquita c. | Premières impressions
There were problems with the computer and it was very busy. Regardless of the situation everyone maintain control and was very efficient in the process.calvin s. | Premières impressions
Staff is always helpful and kind. The storage unit area, is clean (on the outside) but there's a bad rodent problem. My belongs was damaged do to mice inside my unit. I had to discard 30 % of my furniture. My unit was located inside temp control and was affected. Disappointed. I've had to store my belongings , before and never had/experienced an issue like this. Please correct this issue as soon as possible.dijon s. | Expérience générale
Good value and the staff was awesome friendly and very helpful.Teresa F. | Expérience générale
Le client n'a pas laissé de commentaire.Anissa N. | Expérience générale
Le client n'a pas laissé de commentaire.gregory e. | Premières impressions
Had storage unit broke into by persons who worked there, this was verified by other staff. Storage facility refused to take action and no resolve. Mice infestation that resulted in ruined books, showed to saff and was told that there was nothing that could be done. The 1 800 customer service person made promises to have someone from corporate call me, this never happened. If you have nice things, do not use.CATHY R. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas J. | Expérience générale
Le client n'a pas laissé de commentaire.estraleita m. | Premières impressions
Le client n'a pas laissé de commentaire.LASHAWNDA S. | Expérience générale
Le client n'a pas laissé de commentaire.Terri W. | Premières impressions
Le client n'a pas laissé de commentaire.THEREASA L. | Expérience générale
Le client n'a pas laissé de commentaire.Brady M. | Online Move In
Le client n'a pas laissé de commentaire.britt h. | Expérience générale
Le client n'a pas laissé de commentaire.LASHAWNDA S. | Premières impressions
I would have love to have a 24hr access but i was told access time closes at 10pmNdikum T. | Premières impressions
Le client n'a pas laissé de commentaire.AISHA W. | Expérience générale
I rented my unit for several years and for the most part, my experience was not bad, sometimes the employees could be a little rude however, I found it interesting that on my move out day after closing my account with the manager (Cory Weaver), and receiving my receipt from him, I made the comment to him "it might be nice for you to thank me for my year's of service", he looked at me like I had three heads and kept doing what he was doing, not saying a single word. I thought to myself, WoW!!! So, just keep in mind, decent place, not the world's greatest customer service.YVONNE S. | Expérience générale
Very helpful, personable. Excellent service à la clientèle. Thanks and Stay Safe!Karen M. | Expérience générale
Le client n'a pas laissé de commentaire.harry g. | Premières impressions
I received phone calls all the time from rude and unprofessional staff. My move in was a mess mixed up into 3 units with no compensation or condolences. The elevator well smelled of urine.Teri C. | Expérience générale
Staff always on point Great Service and organized and Cleangina c. | Expérience générale
Mr. Weaver, As you were informed, our unit was infested with mice and a lot of my property was destroyed. There were mice droppings, urine and dead mice mixed in my belongings. I will be filing a claim today as you advised, and looking for the refund that you offered.Shani A. | Expérience générale
Le client n'a pas laissé de commentaire.Beverly B. | Premières impressions
Le client n'a pas laissé de commentaire.Any S. | Premières impressions
Le client n'a pas laissé de commentaire.Gloria G. | Expérience générale
Le client n'a pas laissé de commentaire.thomas w. | Expérience générale
Le client n'a pas laissé de commentaire.evelyn a. | Expérience générale
The RATS where outrageous I had things that were damaged and I had to clean and wash the things that was worth saving.james c. | Expérience générale
Le client n'a pas laissé de commentaire.Jamie W. | Premières impressions
Terrible staffdaraile c. | Expérience générale
Le client n'a pas laissé de commentaire.mario f. | Expérience générale
Le client n'a pas laissé de commentaire.RAMONA F. | Expérience générale
At all times everyone was friendly and thanks for the time I really needed you!!!CARDELL S. | Expérience générale
Le client n'a pas laissé de commentaire.Gloria G. | Premières impressions
Le client n'a pas laissé de commentaire.mamie d. | Expérience générale
Le client n'a pas laissé de commentaire.Damion D. | Expérience générale
Le client n'a pas laissé de commentaire.TORRANCE L. | Premières impressions
Love that the staff was very nice and helpful and the storage area and space was very cleanvictoria l. | Premières impressions
At the time that I had applied for the storage space they were a bit over whelmed so with a little patience they were able to make it happen.mildred b. | Premières impressions
Le client n'a pas laissé de commentaire.AKINSOLA A. | Premières impressions
Bugs were all in my thingsChristina G. | Expérience générale
The manager Corey Weaver are always professional!!! His evaluation should always be an A+!!! Keep up the good Corey you will go along way. satonya e. | Expérience générale
When my belongings were removed from the storage unit (#1948), there were a LOT of mouse droppings all throughout. I will have to launder all my blankets, comforters, bedspreads, and clothing. I'm not happy with that at all, because it will just be an added expense for me. A female and male employees said they would clean out the unit because there were a lot of droppings on the floor. I'm hoping I won't find holes in my items!! I wouldn't recommend anyone to store things at your facility for those reasons.Willa D. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES C. | Expérience générale
Top shelfjohn joseph b. | Expérience générale
Jasmine was really helpful with getting us set up with our storage unit. Very informative and full of energy. Her sense her humor was very good. I recommend anyone getting help from Jasminetamika h. | Premières impressions
Le service à la clientèle était génial. The area that is marked for unloading and loading was full with personal park cars and no room for those that were loading and unloading. Space was cleanDominic R. | Premières impressions
I closed my account about 2 weeks ago and I'm being told I still owe and I can't get knew refunded since I wasn't in there for a full month. The staff is rude and slow. They have favoritescassandra j. | Expérience générale
Easy moving accessJeffrey B. | Expérience générale
Well kept and very nice staff. But a lot of mice droppings all inside my unit. Just hoping I didn't bring any home with me.Channon G. | Expérience générale
the ladies who worked Tuesday, December 17th between 5pm and closing WERE THE BEST! Their customer service was extremely excellent.lisa d. | Premières impressions
Great Customer Servicedexter r. | Premières impressions
Service was slow due to lack of staff to service customers. The store had one representative working by herself. Despite the slow service, the representative did an excellent job handling everyoine.RAMONA F. | Premières impressions
good serviceDEBORAH W. | Expérience générale
Jasmine was very helpful and understanding.Janice B. | Premières impressions
The staff!!!!!! Excellent people explained everything!!! You have gems at this location!!!!bakri b. | Expérience générale
The front desk staff was just as helpful when I rented the unit as when I cleared it out after buying my home. They always offered helpful suggestions based on what I needed each time. Great location.M'Shai D. | Expérience générale
Great Service!LYNETTE S. | Premières impressions
Well organized, clean and safe environment for my items. Friendly staff who knows there responsibility is to serve the customer.RAMONA F. | Premières impressions
S.O.janeth k. | Premières impressions
Top notch staff!!! Courteous Kind and willing to answer all questions!!!! Really great people.bakri b. | Premières impressions
I am a special needs retiree on a fixed monthly income who was always broke by your company's due date of the 23rd of every month.SUSAN M. | Expérience générale
The staff was very efficient and helpful. They made the process easy when I needed to switch to a bigger unit. I appreciate them showing me the unit and answering any questions that I had.sarah r. | Premières impressions
The customer service young lady was very pleasant and knowledgeable...Dennis J. | Premières impressions
My wife didn't understand some of the information that was being explained to us about the unit, and asked a few questions. The worker was very rude and disrespectful towards my wife.Tyrone M. | Expérience générale
I will never do business with u haul again and I won’t recommend any one as wellMARK H. | Expérience générale
There were roaches in my sofa. They were not there when I placed my furniture there. I just threw it away. I didn't want to bring them home. Rodent ate holes through my towels.Sanovia S. | Expérience générale
I found a dead rat in my storage bin. One of my chairs was completely ripped to shreds (Assuming by the rat). I was charged another month after I moved out! Completely unacceptable. No food was storedTameika D. | Expérience générale
The staff was helpful and knowledgeable about the facility. They help my mother and I with our items. They were professional. I will recommend this storage to family and friends.Tammy S. | Expérience générale
I have talked to someone in your office. This a.m. on the phone for 30minRose J. | Premières impressions
Office was very busy that day but it all end well.Nellie L. | Premières impressions
Well run facilityKenneth L. | Expérience générale
Horrible experience. Got charged for items I did not borrow. Manager credited me for those charges and someone reversed the charges . Unable to get a hold of anyone that knows what's going on !!!christine s. | Premières impressions
Corey and the rest of his crew was very professional and available. I would recommend this location to all of my friends.ALONZO M. | Expérience générale
I rate it average cause why would u rent a storage room u can't ever get to. They park all the large truck right in front of the loading dock ever day so the customers are always inconvenienceLOFTON W. | Expérience générale
Manager Cory, staff member Johnice and other staff members were so helpful and kind. Thanks so much to them all for the Outstanding help they provided me with on renting a truck, and a storage unit.JANICE J. | Expérience générale
Loading dock is never accessible due to overcrowding of unused uhaul trucks parked there.TODD R. | Expérience générale
rude employees. the manager is never available. the assistant manager was very lovely and helpful. due to poor infrastructure in the facility my items were damaged. mice ruined many of my itemsDestane R. | Expérience générale
Great servicejames h. | Premières impressions
Great staff, even when it was crazy busy they where quick and super courteousMario R. | Premières impressions
The only negative I have is that the posted U haul climate temperature of 45 to 85 degrees seems off. I think 45 is too cold and 85 is too hot. I think somewhere between 55 and 75 is more tolerableGEORGE P. | Expérience générale
My experience was good with this location.demitrius b. | Expérience générale
My storage unit had mice droppings inside and mice went through all my belongings. Office staff are young, inexperienced, and and rude. I wouldn't recommend this location if it was the last uhaul on eDAMIEN G. | Expérience générale
The OUTSTANDING service and help that I received during an urgent unexpected time was breathtaking. 5 stars and thumbs up to Marquita Briggs, Johnice Rucker and their team. My #1 UHaul location.JANICE J. | Premières impressions
I had an easy time with Move-in and finding the unit was nice. Clean facility.Robert J. | Premières impressions
Charge cheaper ratesYolonder C. | Expérience générale
The staff assistance was great.carry s. | Expérience générale
THANK YOU VERY MUCH.kenyetta s. | Premières impressions
My storage unit was infested with mice and water bugs, my property was damaged.. The parking area was always over capacity with uhaul trucks and became extremely difficult to access my storage unit.lynn w. | Expérience générale
Thanks to everyonelynetta w. | Premières impressions
Most of the staff was helpful when asked, including the manager Corey. I noticed mouse droppings and dead bugs everywhere so pack tightly. It doesn't appear anything was chewed through.Jerica S. | Expérience générale
Will definitely use Uhaul again, as needed. Merci.patricia o. | Expérience générale
Awesome! Customer service ***** Very Satisfiedcharles j. | Premières impressions
Keep cleaning very goodCamile H. | Premières impressions
The WORSTDARRYL W. | Expérience générale
MerciMalik H. | Expérience générale
Good serviceJames D. | Expérience générale
registers are a little crowded with the hanging merchandise but overall 5 starsKyle L. | Expérience générale
Very professional and timely with hands on helpingSharon L. | Premières impressions
Thank you to all the staff at Central Avenue Uhaul It's been a looooong what 5 or 6 years it almost feels like loosing a friend due to relocation you hate to see them go but life moves on. Thanks CW.TAWANNA B. | Expérience générale
It was a lot of dead mice in my bags and stuffLAMAR J. | Expérience générale
I would rent a storage unit and recommend Uhaul to anyone who needs a storage unit and a rental. Thank you for all your help! Dawn CyrusDawn C. | Expérience générale
The team located at Central Avenue was very helpful and thoughtful during my storage process. I have an issue with my knee and they were very strategic with the placement of my unit. Thank you, Ms.SHERIE B. | Réservation
The only compliant I have was my storage unit had plenty of mice droppings. Other than that, Corey and his staff was awesome!MARK C. | Expérience générale
I don't like the fact if I cancel my storage early. I won't get a refund even if I've paid for the entire month. I should get a refund for the difference.Don T. | Expérience générale
Pro rate rental should be considered. I paid for a month but no refund for not using the whole month. Also set traps for mice, I had mice droppings all over my furnituresabrina l. | Expérience générale
Thank you very much for your time and help.Karen T. | Expérience générale
Good jobNatasha B. | Expérience générale
UHaul's location was so convenient. The staff was very helpful and friendly. I would recommend to anyone.CAROLINA B. | Expérience générale
merciClarence H. | Expérience générale
the manager was Corey was very goodLansana K. | Expérience générale
couldn't locate my Reserve numberotis w. | Réservation
Evidence of roaches, and miceJACKIE C. | Expérience générale
All of my items I put into this storage unit was infested with pests and I am deeply saddened by this. I put brand new furniture into this unit, hoping that it would be safe. I guess not. Still no callasean r. | Expérience générale
I'd like to give Mr Corey & his wonderful staff a big round of applause, for there excellent service. John Hinesjohn h. | Expérience générale
Great storage placeMARGARET C. | Expérience générale
The staff on site August 31st was exceptional! I've never been more pleased with the customer service I received during a very stressful time. Keep up the excellent and professional work.Clarice D. | Réservation
Very friendly staff and good service. U couldn't ask for anything better will definitely recommend this facilityFatmata A. | Expérience générale
A lot of rude and deceptive practice I will definitely encourage everyone to stay away from this location and if possible use other services. Very poor customer servicesolekanma e. | Expérience générale
Thank y'alljames l. | Expérience générale
Courteous customer service. Very pleased with staff and facilitiespatricia o. | Réservation
Someone broke the apparatus for the second level access, but my helper was tall enough to assist.jean m. | Expérience générale
Symphony Love Was A Great Help; Greatest Part Of UHaul Was Working With Her.Crystal C. | Expérience générale
Sydney assisted me and he provided courteous and excellent customer service!robyn m. | Expérience générale
Mr. Corey and his staff was very friendly and helpful. Most of the time you are in and out in no time pending on the time you come in. And also trucks and storage is already available.TOMEKO B. | Expérience générale
Didnt like the fact you dont prorate my stuff was in for a week and they still charge me over 200 dollars and I dont think it's fair I needed part of my money for moving purposesJocelyn R. | Expérience générale
So much appreciation to Corey, the manager, and all the front desk staff for their patience, courtesy, and expertise...from beginning to the day I vacated!! If needed, I will continue to use UHaul.patricia o. | Expérience générale
I was renting a truck and moving things out of my unit . The wait time was unacceptable. The staff was very polite and nice but to wait 45 mins to get a truck when you are paying movers is unacceptablBrian D. | Expérience générale
Would definitely recommend!KATYA V. | Expérience générale
I love using this facility because the staff is very help, knowledgeable and friendly. I've used this location many times either for long time storage, truck rental or to purchase moving supplies.Sovonya T. | Expérience générale
The prices for storage are a bit higher then other storage placesCheryl R. | Expérience générale
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