Le client n'a pas laissé de commentaire.JEFFREY B.
Customer Reviews for U-Haul Moving & Storage at Clinton Hwy
Pour nous contacter
Knoxville, TN 37912
(N Of I-640)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.THOMAS M.
Le client n'a pas laissé de commentaire.Jeremy B. | Expérience générale
Everything was perfect only problem is confirmation on moving out I received email stating I owed money but it’s emptyPatti H. | Expérience générale
Trying to get into contact with someone was the worse experience of my life.ROBERT K. | Expérience générale
Le client n'a pas laissé de commentaire.MONIQUE B.
Very nice staffScott M.
Le client n'a pas laissé de commentaire.THOMAS B.
The staff were unprofessional and inefficient. Also I completed the reservation online, received a quote and thought all I needed was keys. Instead I had to go through the entire reservation process again, and somehow my quote became 100 $more than when I completed it online.Stephen M.
The truck was below empty on pickup. I think one more staff person would have been helpful to speed up customer service a littleJames H.
Le client n'a pas laissé de commentaire.LASHAUNDA C.
Le client n'a pas laissé de commentaire.Cecil C.
Le client n'a pas laissé de commentaire.David K.
The gentlemen (Aaron Nolan) that checked our U-Haul truck in at the Knoxville location was very nice and friendly. He made us feel welcome and part of the U-Haul family, especially after a stressful drive from Sugar Mountain, N.C. Thank you again to Aaron Nolan.Michael D.
Le client n'a pas laissé de commentaire.ERNEST C.
Le client n'a pas laissé de commentaire.WESTON S.
Nothing I can think of.Timothy D.
I was treated very well thanksFRANCISCO M.
Excellent....nothing to improve.Paula D.
Le client n'a pas laissé de commentaire.LOUIS C.
I Left a 10,00 $ Unopened Roll of Quarters Inside the truck on the Dash And the U-Haul Man Who Checked the truck in Didn't Bother to Mention it.GEORGE J.
Le client n'a pas laissé de commentaire.Heather G.
Le client n'a pas laissé de commentaire.JOHN M.
The truck's engine light came on and it started to make loud sounds as if the engine was going to blow out. It seems that they do not take care of their equipment. I knew it was going to be a problem when they did not have the size truck that I originally reserved. This is the second time I've had an issue with uhaul and for them to not be mindful of the customer safety is an indication that I don't need to do business with them any more.CHANTRELL S.
Le client n'a pas laissé de commentaire.Ty P.
Le client n'a pas laissé de commentaire.Alicen G.
The guy working that morning (Glenn, I think) was as good of a representative of U-Haul that I've witnessed.PARIS C.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.rich S.
Le client n'a pas laissé de commentaire.Mark W.
Super helpful and. Our tepid staff! We have NO complaints at all with Uhaul. A great experience beginning to endmichelle S.
Dropping off a trailer "not in the system" could be a challenge, but Glenn Bullock understood the situation and that I would not have paperwork and return information. Instead of turning me away, he clicked and called and confirmed all was good. Two other employees in the yard helpfully disconnected the trailer and sent me on my way. Again, Excellent service. Happy customer, will rent again!!David W.
Nothing everything was spot onTimothy H.
Le client n'a pas laissé de commentaire.Charles L.
Cost is a bit much, imho.David H. | Expérience générale
Le client n'a pas laissé de commentaire.MICKEY W.
The utility dolly I ordered was not put in the truck and I was charged for using it anyway. The movers I ordered broke several pieces and did not report to me. I discovered it the next day when I started putting things back together and pieces just lay off and was lying in the floor next to the item. When I tried calling about the missing dolly the next morning at 7:30am, I got no one until about 1:00pm. I was left on hold for thirty minutes two times, only for them to tell me all they can do for me was let me wait until the manager contacts me in 3-5 working days. This is totally unacceptable. I was charged over 600 $and should have gotten better quality of service.REGINA P.
Le client n'a pas laissé de commentaire.STACY L.
Le client n'a pas laissé de commentaire.NATASHA C.
Le client n'a pas laissé de commentaire.Michael S.
The employee was awesome!! The truck was ready in minutes the entire experience was great! MerciLEE M.
The staff at this location were totally unprofessional, arguing with each other about who was in charge, not releasing a truck to a customer because it was the "site" truck. Waited 40 min behind 2 customers, wrong unit number on contract and then called me 3 weeks asking "what's my deal with the trailer was, am I going to turn it in or what?? Returned it the same day I picked it up.. Great, convenient location but a very awful team running the the place and I use the term team very loosely.John R.
Clean and really nice staff! Thanks, Nancy, you made a very long day start out and end with a smile and a clean Truck!!! I recommend this Uhaul to everyone, especially those from UTK moving your student out or in to school! I will use this Uhaul next time! See you then!PHILIP D.
No receipts offered: printed or emailed. Charges could be confirmed only after being processed by the CC bank.RALPH P.
Le client n'a pas laissé de commentaire.William B.
Let costumer know different prices and timeTREVA J.
Le client n'a pas laissé de commentaire.Scott K.
Easy pick up and return . Good experience . This is the best way to go by far for moving needs .STEVEN F.
We dropped it off at 8pm, but never received confirmation, so I hope all is well!Laura F.
Everything went smoothe with truck rental and Glenn Bullock was friendly and very helpful in executing my rental and he was very efficient. Glenn got me my truck I needed and checked me out all within less than 10 minutes which was perfect since I was in a hurry. I will return in the future if I ever need to rent again and will recommend UHaul and Glenn to all my friends and family. Thank you Glenn for making our move stress free and for being so helpful and friendly.Patricia H.
My experience was very quick and easy. Had rented on line and pick up and drop off was easy and hassle freeRichard N.
Please next time inform the driver where all equipment buttons are. We couldn't find out how to turn the inside back light on in the trailer. Which would of helped out tremendously. Other than that, truck was easy to drive for a first time truck driver.AMY E.
I was quoted a price an then when I went to pay the price was doubledJames K.
No one was wearing masks in the store. The bathroom was FILTHY! Literally: POOP ON THE TOILET! We rented a 19,95 $ 10' truck and were charged >150 $to drive locally to pick up furniture. And the truck wasn't even full of gas when we picked it up! Ridiculous.William L.
Le client n'a pas laissé de commentaire.ALBERT B.
I selected no contact pick up to avoid other people, but unfortunately still was required to go inside to pick up my key. No one in the store (including employees) were wearing masks. The truck I rented also smelled badly of disinfectant, so badly that we had to roll down the windows to avoid feeling ill even though our trip was very short.VICTOR V.
Le client n'a pas laissé de commentaire.ROBERTALLAN M.
Le client n'a pas laissé de commentaire.Julia R.
I only had the truck for 4 hours. not the full three days. why is my bill still 262 dollars ??Richard C.
Le client n'a pas laissé de commentaire.Kelly R.
Young man that checked me in was great. I did not have to go to counter. But, while waiting for my ride I did wait inside. Guy at counter was not friendly to customers. Was very short with his answers to customer questions. Very glad i did not have to deal with him.Chris F.
Nothing!!! I had a great experience!!! I used your trucks every time I move!!! There always clean, also always have good customer service!!! Thank you Uhaul for always being there!!!LISA B.
Le client n'a pas laissé de commentaire.CHARLES W.
Le client n'a pas laissé de commentaire.MARKEDWARD E.
I dropped the truck off with no problemMark W.
I left the truck with more gas that when I got it and they still charged me for the extra miles without taking into account of the gas that I put in over what was expected.Kaleb M.
Le client n'a pas laissé de commentaire.ROSARIO A.
Le client n'a pas laissé de commentaire.donnie P.
I returned truck at 7:00 am when they opened, girl walked up and said to leave truck there. I got out, offered her the contract, she said she didn't need it so I immediately called friend at 7:04 to come pick me up. After leaving town I received a bill for 20,00 $ for turning truck in after hours.RANDY Q.
Le client n'a pas laissé de commentaire.Deresa H.
I believe that they over charged me. They are not very helpful at this locationJoyce H.
Tried to use the after hours app, cause I got to the location 20 mins after closing. Employee saw me trying use app and didnt stop to help n drove offBradford D.
Le client n'a pas laissé de commentaire.Allison T. | Expérience générale
Le client n'a pas laissé de commentaire.TREVORMICHAEL S.
Have tentative reservation for move this summer! :0}MAXYNE H.
Waited for over 45 minutes to get loaded up because of employees late or missing. Improve wait times would be a big help.HOWARD W.
Service was very slow and unorganized. Checking in online made no difference.Richard D.
Glenn was super busy but helped me out. He needs a raise!Zachary A.
Le client n'a pas laissé de commentaire.PAMELA G.
Rude and overcharged.JIM H.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.Tung T. | Premières impressions
The guy that works at the counter has a big mouth and was so rude to every person he helped while I had to wait and to me also. I'm am so shocked he is employed by the company. I understand he is family but ill never go here again or ever refer anyone. He is bad bad business.tim V.
Don't charge 20 $to check in a truck it's bullshit!!Michael H.
Le client n'a pas laissé de commentaire.TUNG BACH T.
This location is a little confusing as there are two uhaul building side by side, but only one is for customers, and the lots are not connected by a driveway or parking lot.ERIC S.
Gave me a great deal.very nice person and knows what you need or what you don't need ,I like that.CHRISTOPHER V.
Le client n'a pas laissé de commentaire.TRAVIS R.
There is no one in the line when you arrive and yet it still takes them a few minutes to get to you. They would also take personal calls when they are helping you. That's very unprofessional. I own a painting business and I know how important the customer is to my business.Jimmy H.
Le client n'a pas laissé de commentaire.KRISTIN M.
Unexpected DIY drop off of trailer required heavy lift. No all customers could do this alone.David W.
Thanks for the hard work & all that y'all do!ðŸ‘ŒðŸ˜ƒTONY C.
I would drive out of my way to be helped by Mr. Bullock again. He was very polite but had a great sense of humor and helped me and the other customers in the store with a smile. I went in to pick up an appliance dolly and left a customer for any future needs thanks to Mr. Bullock's personable interaction.JOE H.
Le client n'a pas laissé de commentaire.brandon B.
We returned the truck after hours and it was an easy process. I would have liked to had gotten a return confirmation.TINA L.
Have more people to serve customers when they come in. Both times I was there, a long line was formed. The person behind the counter was proficient and capable but needed help to get all the clients waited on quickly.SHERRY L.
Need more people checking trucks back in when busy. There were 5 trucks waiting to check in and only one person doing it while other employees walked around. They should drop everything and pitch in when customer service is involved.Dale B.
I was assured by phone that plenty of the sized trailers I needed would be available, then when I arrived I was told they were out. The trailer I ended up renting was not adequate for my needs. Luckily, the dealer selling me the lawnmower allowed me to borrow his trailer.Ernest C.
Le client n'a pas laissé de commentaire.Steven G.
The truck started with a half tank of gas but dropped a quarter of a tank as soon as I pulled out of the driveway. Why don't you keep all the trucks full so people know how much to replace it fairly? Warning lights said air pressure was low but attendant said it was ok. You can't call the store unless you hold for 20 minutes. I was impressed with the inventory at this location & the return area was well organized & under an awning in case of bad weather. Overall it was a good experience which hasn't always been the case with previous Uhaul rentals. Attendants were friendly & knowledgeable.Cara S.
Le client n'a pas laissé de commentaire.Jesus S.
Le client n'a pas laissé de commentaire.PATRICIAKATHALEE W.
Le client n'a pas laissé de commentaire.RICHARD D.
Le client n'a pas laissé de commentaire.ONDREJ D.
Le client n'a pas laissé de commentaire.AMANDA O.
Everything about this experience was frustrating. I was asked for a 2nd contact phone number, which I don't have because I only use a cell phone, so I gave my mother's. He then asked for an emergency contact number and had to give my stepmom's phone AND address. After he bumbled through the process, he asked me to pick a code and then said "Really?" after I gave him one. He handed me the paperwork after with no instructions. I had to ask him what my storage number was and where to go. He just pointed and I had to figure it out myself. The code I gave him also didn't work and had to go back to the office to get a temporary one since custom ones "don't work right away." I've stored stuff at other U-Haul locations and loved it... Very helpful staff and convenient equipment like rolling carts. But this place... let's just say I will only be there a month until I find better accommodations.FELICIA M. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT G. | Expérience générale
Le client n'a pas laissé de commentaire.VICTORIA C. | Premières impressions
The U-Haul resevation person did not reserve my storage bin like we discuussed, by me renting a trailer I qualified for one month of free storage. When I got to the drop off center in Clinton, Tn to uinload my trailer, I didn't have a resevation and the person working at the Clinton location informed me that he was not going to give me the sized storage bin that I need for free. The service provider would oly give me the sized storage bin that he thought I needed, which I explained to him was not large enough to accomadate all of my belongings, he told me that he did not care and that it was. To makke a long story short I ended up with a storage bin that is way to small and I've had to find somewhere else to store my things.Carey L. | Premières impressions
Le client n'a pas laissé de commentaire.Jamie M. | Expérience générale
Le client n'a pas laissé de commentaire.JEFF C. | Expérience générale
That team at that location were professional experience and very friendly. Awesome staff.Jeffery B. | Expérience générale
The service was wonderful and quick. I felt like they actually care about their customersDUJUAN D. | Premières impressions
Worst experience I've ever had. The employees need a change in attitude. Never coming back and telling all my friends to NEVER go to this location!!!!!Tara P. | Expérience générale
Le client n'a pas laissé de commentaire.Tamikka P. | Premières impressions
Le client n'a pas laissé de commentaire.Kesha V. | Expérience générale
Le client n'a pas laissé de commentaire.YOLANDA B. | Expérience générale
Le client n'a pas laissé de commentaire.Jenna G. | Expérience générale
Very helpful peopleFred B. | Premières impressions
After driving 6 hours to get to the storage unit we were VERY displeased with how rude the guy was that helped us. I had reserved a unit but when I got there they said that they didn't have any available.. and only gave me one unit that was a 5x10 when I ordered a 10x10... clearly I needed a 10x10 because of the amount of room needed..But thankfully the owner was able to get everything straighten out for us. JASON IS AWESOME!!! Very thankful for him!Tara P. | Premières impressions
Le client n'a pas laissé de commentaire.Stacy P. | Premières impressions
Le client n'a pas laissé de commentaire.Lakeesha S. | Premières impressions
Helpful associates.BABACAR T. | Premières impressions
Well Done U-haul Clinton Highway Team Now where's the pizza?GEORGE J. | Premières impressions
Le client n'a pas laissé de commentaire.tynecqua b. | Expérience générale
Please check the rodent traps in 1600 area. When I moved out the other day, I smelled dead animals. Other than that, thank you for excellence customer service! I will recommend you.Lynne M. | Expérience générale
I would like to speak to upper management about this transactionDana B. | Expérience générale
Everything was do exceptional.Dana B. | Premières impressions
The climate control wasn't worth the extra expense, as temps weren't well monitored-often too hot. My unit leaked during an especially heavy rain. Items mysteriously disappeared out of it & the lock would sometimes be turned backwards from the way I placed it. Since the new office & truck facility was built next door, it seemed that there were no cameras on the actual storage units, & a property next to it could have provided access over the fence due to the difference in ground levels. The price kept going up-most recently after UHaul advertised giving free storage to students (obviously at my expense).Sherrie R. | Expérience générale
Le client n'a pas laissé de commentaire.Jaz Maine A. | Expérience générale
Le client n'a pas laissé de commentaire.eglael b. | Expérience générale
Le client n'a pas laissé de commentaire.eglael b. | Premières impressions
Only negative thing I'll say is greeting was not on time, stood at counter for what seemed like awhile before I was greeted with two employees behind the counter.R K W. | Premières impressions
Employees were friendly and helpful.David H. | Expérience générale
Personnel was friendly and helpful. Unit was clean and easily accessible.David H. | Premières impressions
I couldn't have asked for a better experience!LAURA M. | Expérience générale
the guy that works full time and helped me is a great employee for the companyEddie B. | Expérience générale
Very nice servicejoseph r. | Expérience générale
I loved this facility... It was clean affordable and the Staff treated me like family. Also Kudos to Jason for his dynamic customer service skills! Trevis G. | Expérience générale
The location on Clinton Hwy in Knoxville has the greatest staff. Very helpful and friendly. I wouldn't think twice about using them again if needed.Barbara B. | Expérience générale
The staff on Clinton Hwy were very helpful and friendly. Made my moving experience a little less stressful.Barbara B. | Premières impressions
The Knoxville staff was excellent. They offered ice cold water. Jason stayed late in Knoxville while my brother and I finished up unloading the truck. Thank you JasonAndrew B. | Premières impressions
Excellent serviceJames L. | Premières impressions
They were very helpful and courteous.linda k. | Premières impressions
This is a great place to store your things - clean, safe, and with the most staff!Kimberly R. | Expérience générale
Everyone at this location is so friendly and knowledgable. The manager always is a great help and extremely easy to work with.Kimberly R. | Premières impressions
The staff very helpful and friendly I would rent from U-Haul again!!!!Karen C. | Expérience générale
Good location and easy to navigate to the storage facility roomsErin r. | Expérience générale
I would highly recommend Uhaul for all your moving experiences!!Charles B. | Premières impressions
This is a secure location with a very good staff.miles k. | Expérience générale
NonCooper L. | Expérience générale
Nicole was very helpful and very professional in assisting me with my storage unit rental process.Chris H. | Premières impressions
Everything was great !!!!Karen C. | Premières impressions
This location is the BEST one I've EVER done business with over 30 years. I was locked inside the storage area once and it took SOME TIME b4 anyone could be reached to let me out. Improvement needed .CYNTHIA L. | Expérience générale
Jason was AMAZING! He absolutely made the moving/storage experience easy and smooth. I would come back to this location, even though its not most convenient to where I live, because of him.Megan M. | Expérience générale
Pick up was fast and simple. I got a trailer that looked like it was brand new, so I had no trouble making the 600 mile drive with it. Rental extensions and adding storage was also simple and easy!Lindsey G. | Premières impressions
Staff was always courteous and helpful. Very friendly people. Excellent service à la clientèle.Heather O. | Expérience générale
Best U-Haul crew in Knoxville Tennessee impeccable serviceGeorge J. | Premières impressions
Loved themJacqueline R. | Expérience générale
Move-in and rental equipment return was quick and efficient.Paul D. | Premières impressions
Best experience I have ever had at a storage facility. The owner was very helpful and niceHELEN S. | Premières impressions
Experience was greatjanaya r. | Réservation
The staff is very helpful and always willing to help with most of our needs.Virginia W. | Expérience générale
The staff was very friendly and helpful! The storage facility is clean. I would definitely recommend U-haul to a friend.LAURA M. | Réservation
Merci!PATRICIA D. | Expérience générale
There's a young lady who works there..very nice and very helpful..but there's an older grey haired gentelman that needs to retire..he is not pleasant. Time to retire.Debra G. | Expérience générale
I had such an easy time renting from U-Haul. I was graced with a brand new truck, and everyone I encountered went over and above to help me out and answer my questions, I definitely recommend.Lorin S. | Réservation
Staff went above and beyond to solve issue with storage. Merci.Alan P. | Expérience générale
Jason helped us get what we needed so we could get on with our move. We asked about second hand furniture in the Knoxville area as well and he gave several great suggestions. Very friendlyMegan L. | Expérience générale
noneJOE L. | Expérience générale
The facility itself was fine and the unloading process for my Ubox was easy, but there was an older male staff member whose name I did not catch who was extremely rude. Jason was very nice though.Aria T. | Expérience générale
The young man ,Assistant Manager, was very very helpful to me. He understands excellent customer service.Donna M. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!