Évaluations des clients U-Haul Moving & Storage at Collins & Green

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Collins & Green

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MYRNA G. le

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Excellent customer service and clean property.

jerri q. le

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I was charged $60.00 for a $20.00 truck. The information was not explained entirely to me I was told that I didn't put gas back in the car and I returned it on full even though it wasnt on full when I got it. I will NEVER use UHaul again! This was my first time and my last! He was slow moving and not very informative. I called the next day and the lady was rude, didnt apologize, just out of sheer decency,

joseph S. le

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Le client n'a pas laissé de commentaire.

Latonya F. le

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Le client n'a pas laissé de commentaire.

Timothy L. le

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The people who work here are excellent. They definitely need more customer parking. I have found parking to be a problem at other U-Haul locations, too, not just this one.

Chase O. le

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The gentleman that helped me at the building was excellent! Very friendly and made everything very smooth and easy. Thank you!

Donna D. le

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What is the use of express pick up if I have to go inside and do the same thing I already did through the mobile App. Needs Improvement

Kenneth C. le

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No improvement needed.

Jessica M. le

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Le client n'a pas laissé de commentaire.

Ronald J. le

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Since the parking is very limited, post signs for new and returns customers. No one wishes to park in violation and/or create a safety issue.

Kim S. le

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It was a wonderful experience using this facility. The staff are very friendly, personable, and helpful. I felt certain my items in storage would be secure based on their knowledge and professionalism

Steve C. le

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You guys did extremely well this go-round. Couldn't ask for a better experience. Don't change a thing, please.

Timothy O. le

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No criticism. I just loved the staff. You guys were helpful and friendly during a stressful day of moving. My location at Green Oaks and Collins in Arlington should receive praise/acclaim! Thank you so much!

Earl B. le

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The gentleman was friendly ,knowledgeable and very helpful in my getting my storage unit.

Pamela B. le

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U haul have already what make custumers happy the persobal tgat work there are charmibg proffessional . custoner services is the best

Jennifer L. le

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It was good clean experience

stephani m. le

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Le client n'a pas laissé de commentaire.

Alejandro J D. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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Le client n'a pas laissé de commentaire.

Niketa J. le

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They where very nice to me

Jasha P. le

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Le client n'a pas laissé de commentaire.

Justin C. le

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Le client n'a pas laissé de commentaire.

Chavon M. le

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Gate card didn’t work because computers were broken. I was stuck with a truck full of stuff at 10pm and had to work at 5am. No one came to let me in, office was closed. Bad experience, save your time

daniel F. le

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Le client n'a pas laissé de commentaire.

Nicole W. le

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Le client n'a pas laissé de commentaire.

Cody M. le

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Warren, Lynda, and Susan are awesome people with great customer service. I will go out of my way to rent from this location specifically!!!

Mikaelah M. le

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The workers at the location were extremely rude to customers and made fun of and humiliated customers multiple times.

Robert R. le

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Le client n'a pas laissé de commentaire.

George J. le

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Le client n'a pas laissé de commentaire.

Roshaun W. le

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Le client n'a pas laissé de commentaire.

Azouaou D. le

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Nice and thank you for good prise

Aaron F. le

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Le client n'a pas laissé de commentaire.

Cliff C. le

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Nothing ! Great customer service at this location from pick up to drop off it was a great experience thank you!

FRANK M. le

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Le client n'a pas laissé de commentaire.

Tisa P. le

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Le client n'a pas laissé de commentaire.

Ramen H. le

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Clerks were very slow and did not work well with computers. They even typed slow. It took far too long for what is usually a quick transaction. Total time spent tee was 55 minutes.

Crystal B. le

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Le client n'a pas laissé de commentaire.

Dalton K. le

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Ordered 1 regular dolly, 2 were put in my truck and I was charged for both. That was annoying. Easy pick up/returns.

Samuel R. le

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Le client n'a pas laissé de commentaire.

Autumn Y. le

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Le client n'a pas laissé de commentaire.

Christine R. le

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Great experience, very easy to deal with.

Cynthia L. le

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Le client n'a pas laissé de commentaire.

Deidra m. le

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Return my deposit

Jeannie B. le

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Thank you :) It was the best Sevice & Kindness I have had :) I am looking forward to renting from you & have already spread how great my experience was thank you Warren :) Jeannie Bower

Rene A. le

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Susan at the front desk was extremely helpful, professional and courteous - Customer first mindset!

James F. le

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Le client n'a pas laissé de commentaire.

keila w. le

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Warren was/is the nicest gentleman encountered in U-haul experience.extremely polite, personable,knew what he was talking about,made everything a breeze.rarely find people like that anymore.

Joyia R. le

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Le client n'a pas laissé de commentaire.

Arnold L. le

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Le client n'a pas laissé de commentaire.

Charonia W. le

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Le client n'a pas laissé de commentaire.

Tony B. le

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Le client n'a pas laissé de commentaire.

Amrit K. le

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Not enough parking space on the premise so I had to park away in adjacent public lot. Also they need to get some new utility dollies. The one I got was almost ready to be retired.

Elijah C. le

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Fast service!

Carl A. le

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Le client n'a pas laissé de commentaire.

Eugenia S. le

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Nothing I found that the service I had gotten was extremely friendly and Helpful. I would recommend them to anyone I know. And I'll use them in the future If ever needed..

tyrson g. le

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Le client n'a pas laissé de commentaire.

Neftali P. le

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It would be good if the lady would be nice and polite. To tell me that "not everybody uses her writting pen" is rude and impolite among other things.

Jerome C. le

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Nothing!... Excellent and helpful customer service.

Maria D. le

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Warren and Linda are amazing ... they are very understanding, very helpful, patient, and kind. I would definitely recommend this facility

janice G. le

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Driver’s seat should adjust with ease for shorter drivers like me. Would like to see all vehicles come with a built in ramp.

marcell s. le

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Le client n'a pas laissé de commentaire.

ANGELA J. le

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The gentleman there was/is very friendly and reasonable. In all I had no problem at this place. They are very good at getting notices and warning out to you.

WAYNE S. le

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Warren and Lynda were very accommodating, helpful and friendly especially during a personal emergency. Actually hated to leave.

Andrew E. le

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Good service

Eduardo R. le

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Very good facility and service.

David B. le

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Staff was great

Rainer H. le

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I had a great experience... 1st I think it was Latoya who took my call and she was great...and then when I got to the location Wayne was extra helpful the green oaks and Collins location in Arlington

Jon A. le

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Staff is fantastic

Devon M. le

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It would be more convenient if they opened at 7am on Sunday

Maria Luginsland M. le

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This place is great! Would recommend 100%

Adam R. le

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Great staff. Very helpful.

Rich B. le

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The morning staff was friendly and courtybut if I had a question or problem later in the day they seemed to be too busy to take care of it.

GWENDOLYN R. le

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Thank you for allowing me to utilize your facility, I will tell others of your professional service and how convenient it has been for me. Thanks Gwendolyn Rachal

Jalanda P. le

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Fast and efficient.

Deandre G. le

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Rude staff unhelpful

CRYSTAL S. le

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The staff was not always friendly, but was helpful. Mr. Walter was always kind the other staff not so much.

Jimmy H. le

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Great Staff... nice and clean place

STEVEN N. le

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I liked everything, except the price - way too expensive for me. I can use that money for other essentials.

MATT M. le

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Good facility

Leah B. le

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Thank you.

Gayle L. le

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You HAVE to buy their lock per their insurance policies, which is annoying and seems like a gimmick to make them more money...

Kevin K. le

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Thanks!

Tracy S. le

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Khalid H. le

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The staff was very friendly and helpful.I definitely recommend renting a truck or storage from this Uhaul location.

Julie A. le

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Very nice customer service.

Rose B. le

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Very good experience the staff made everything so easy!

John G. le

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I’ve used this facility a number of times and was always very happy with the service and the quality and the whole experience thank you!