Évaluations des clients U-Haul Moving & Storage at Edgewood Ave

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Edgewood Ave

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MARQUIA P. le

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Le client n'a pas laissé de commentaire.

Ricky R. le

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Le client n'a pas laissé de commentaire.

Marvin S. le

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Le client n'a pas laissé de commentaire.

DENISE S. le

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Le client n'a pas laissé de commentaire.

Anthony S. le

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Le client n'a pas laissé de commentaire.

Willie A. le

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Le client n'a pas laissé de commentaire.

Marcus D. le

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Le client n'a pas laissé de commentaire.

Philip M. le

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Reservation was at 6pm. Finally left the lot with a working truck and trailer at 7:30pm. First TWO truck they tried has broken lights. Took more than an hour for the guy in the yard to futz around to figure out they were broken. Finally the wonderful lady inside stepped in and got another truck that had working lights so we could get out of there.

Maurice W. le

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Le client n'a pas laissé de commentaire.

Arnold D. le

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Le client n'a pas laissé de commentaire.

jerome J. le

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Le client n'a pas laissé de commentaire.

Jerome H. le

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ok

MELVERNA R. le

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Le client n'a pas laissé de commentaire.

robert L. le

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Customer service is great

Geneva M. le

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Courteous and competent employees,doing a good job

Jerry B. le

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My representative most helpful respectful and she was very cute need more people like her I would come back and make sure she waits on me think you very much

Elisa F. le

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Le client n'a pas laissé de commentaire.

Andy S. le

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The customer service was great. No winners Improvement needed.

albert u. le

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Nice an clean place

Raymond C. le

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The two young ladies that handled my rental were extremely helpful. I was so stressed with moving and they made my stress less. Thanks for your patience.

daniel B. le

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Le client n'a pas laissé de commentaire.

Cassandra C. le

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Le client n'a pas laissé de commentaire.

Ronald W. le

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Le client n'a pas laissé de commentaire.

Cary P. le

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The staff was very knowledgeable and professional. Very good location to rent U-Haul trucks.

Frederick M. le

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A Little more organization. They were overwhelmed with a lot of customers and they needed to handle things a bit better. BUT overall it was pleasant!

Dana K. le

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Make sure everyone knows the policy for rentals

Chris W. le

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Le client n'a pas laissé de commentaire.

Lois P. le

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The facility did not have enough employees at drop off. There were st least 5 people waiting no one greeted us and the service was slow. I had to drop off trailer first so I could unload the truck. But they could not do a partial return. When I did return it was very confusing to complete the return. In addition The service location was very hard to get it and out of the lot. There was no one present to assist with this.

kevin S. le

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Nothing just keep doing what you are doing thats the way to go

MD H. le

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Le client n'a pas laissé de commentaire.

Otis B. le

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The location and the people working in that location was very professional. You customer service department was very rude and not professional with us, when it was time to turn the truck back in for the morning. You need to have a better system in place for people who don't have services to check trucks or equipment back in to the company. i had to hang up on the customer service person because she would not listen to me. My husband phone could not check the truck back in that morning. We were in the parking lot at 6:30 am when we started making phone calls and didn't get any help from customer service. The young man who checked our truck in at 9, told me he saw that we were trying to check in at 7 and could not do so. We are the customers and should always be treated with respect at all times. We always use your company and could easily go to another moving company for a rental truck. Just tell your customer service that all customer don't have computer experience. This would help with customers who really need your help to return your property.

WILLIAM K. le

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Thanks, good service.

evangelin W. le

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Everything went very well. The staff was very nice and helpful . Got in and out. Thank you all for your kindness.

Christine W. le

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While I had my Uhaul I realized it was infested with roaches and that is something I would not want to go to my home with my things I was transporting

Joshua L. le

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Besides that Ebony Williams was a big ::;;-teaser!

Marco R. le

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Le client n'a pas laissé de commentaire.

wanda B. le

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Have good customer services

javon N. le

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Le client n'a pas laissé de commentaire.

Lisa O. le

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Excellent customer service!! Very professional and prompt, both the young man and young woman that waited on me at the Edgewood Ave location.

kathy L. le

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Le client n'a pas laissé de commentaire.

jovonda w. le

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Supervisor was very rude nasty and did not help me as I asked helped about the rats being all in my unit and destroying my belongings

ANTHONY R. le

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Very professional, courteous staff. Kaylie was very helpful and friendly. Very clean storage units. Highly recommend!!

Pamelia S. le

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Kaylie was great the entire time. Friendly Professional Very imformative. Thanks so much for your service. I'll definitely return at her location 😊

Keith M. le

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Thank you for the service

Linda N. le

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I always had a good experience with U-Haul whether I was moving furniture in or out, renting a van or truck. The workers were pleasant and made sure I was completely satisfied. Thank you

frances f. le

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Everything was fine with truck rental except the mileage on truck seem to be fixed where mileage is increased. I was charged 8.81 miles when it should have been 2.5 miles.

june j. le

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Very curious and kind hearted

frances f. le

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Personal was professional and friendly. Eager to assist with service. One factor I would like to see is that customers are told up face access times to storage. Fell you should be able to access 24 hr

cassandra g. le

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There was a big whole in the ceiling inside my unit Rats came in destroyed some of my items Manager put big rat traps inside

kaliyah m. le

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Came in no one was in office... Then power went out was stuck in rain with my daughter and still didnt get a discount or anything for all of the inconvenience staff was nice though

Cassandra W. le

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Na

albert u. le

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Very nice employees

penelope w. le

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The manager Kaley was always awesome!

Jamilla D. le

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Kaylie Miller provided excellent assistance regarding my storage unit. She was highly accomodating and assisted my needed. She went above and beyond. Thank you Kaylie!

Geraldine C. le

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Arrangement for a truck rental and storage unit were made in very short notice. Personnel were very kind and efficient.

James W. le

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Everything was nice and SMOOTH no problems with anything . Truck clean storage unit and site clean i cant complain thank u

Pamela g. le

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More staff is needed in the office.The wait time is always too long.

TIRZA A. le

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My things were store at this facility for 3 years. The staff always worked with me. They put customers first. I love this facility.

ANGELA W. le

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Cedrick was always pleasant helpful friendly and knowledgeable. He seems to like his job and genuinely cares about the customers. I was always glad when he was there when I went in to pay my bill.

lisa W. le

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Thank u my experience what great

marvin c. le

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My name is Simone Ruiz and I requested on several occasions for you guys to get my email address off of this Marvin Cherry person. It’s been a year that I’ve been getting emails please STOP. No maore

FELICIA C. le

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N/A

EMMANUEL A. le

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I have no additional comment. The experience was pleasant and l was satisfied with the service l received.

Carmilita H. le

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Rats were n my storage they never gave me back half of my money back i had to trow away all of my furniture the rat died n my 150dollar rug i thr o w it away too. Will nevet rent from them again

Clifton Wilhelmina J. le

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We were in need of service and you were there for us and we will come again if needed thank you

latoya o. le

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There should be a security guard on duty.

keisha a. le

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The employees at u-haul were very polite and patient they answered all questions and gave great service I loved my experience as a first time customer thank you

Domonique A. le

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My items ended up having mold had to throw a lot away lots of spiders and roach excrements....sometimes the manager was rude When asked certain questions

aquanette w. le

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When I no longer needed the unit I was advise that they could not retro my payment. I HAD PAID UP THROUGH 7/29. So from 7/14 -7/29 they could receive payment twice for that unit because it could be

LYNDON S. le

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I was very impressed with all of the above.

MELITA L. le

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Over priced for those small units but Thanks for housing my items with no incident.. Thanks ML

Walden N. le

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Very professional and courteous

juacqueline t. le

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The experience was great.