A great experience
CLINTON P. | First ImpressionsSelf Storage Units in Jacksonville, FL, 32208
U-Haul Moving & Storage de Edgewood Ave
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U-Haul Moving & Storage of Downtown Jacksonville
400 W Ashley St, Jacksonville, FL 32202 View Available Units4,1 miles from this location -
U-Haul Moving & Storage at Normandy Blvd
5481 Normandy Blvd, Jacksonville, FL 32205 View Available Units6,4 miles from this location -
U-Haul Moving & Storage at Phillips & Emerson
3435 Phillips Hwy, Jacksonville, FL 32207 View Available Units7,2 miles from this location -
U-Haul Moving & Storage at Fouraker Road
1501 Normandy Village Pkwy, Jacksonville, FL 32221 View Available Units8,4 miles from this location
Évaluations des unités d'entreposage par les clients
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The manager at the Edgewood Avenue location went over and beyond to make sure I was happy the entire time I was there I was very happy with the storage unit as well as the property and the management thank you very much for your services get.. LISA SNOW 03/06/2024
Lisa S. | Overall ExperienceI had an issue with accessing my unit last night but the manager helped me out with the situation and compensated me thank you
GWENDOLYN M. | Overall ExperienceI moved out on February 1st I had two units there unit 1101 and unit 2061 and I moved out on the same day and I come to the office to tell them that I was out and they said okay
Cherry W. | Overall ExperienceI could never get in my storage. When I wanted to move out, it was always a truck. Blocking it that's broke down. I couldn't get in my storage.i moved out in January and the sending me a bill for February
Jamie R. | Overall ExperienceExcellent service and nice and clean. Very friendly and Excellent customer service.
Whitney D. | First ImpressionsMy experience was smooth and very well, kept clean...no bad experience to tell... the manager was professional and a very good listener and will work out your situation if u have one...
LATONYA M. | Overall ExperienceMoved from home no roaches and rats. Didn't know uhaul has wood rats and big roaches. All of my clothes new and worn,shoes new and worn.designer bags new and worn, new expensive towels,comforter sets, curtains , Samsung black stainless steel fridge with door in door and ice maker ruined, kitchen aid mixer,Kirby vacuum with carpet cleaner and other items all damaged and ruined with rat and roaches. Took pictures of holes in wall and dead rats. Insurance claim denied
andrea m. | Overall ExperienceI have already recommend another friend to U-Haul service I have no issues nice personality and help me very well
Brenda W. | First ImpressionsThe staff was AWESOME!!!! CEDRIC THE MANAGER IS EXTREMELY AWESOME!!! HELPFUL AND KIND. Customer Service Rep Shelita is ALL OF THE ABOVE ALSO!!!! KUDOS TO EDGEWOOD AND LEM TURNER LOCATION JACKSONVILLE FL
WANDA R. | Overall ExperienceThank you for everything. Staff was amazing
RONNIE M. | Overall ExperienceThe manager was excellent with attitude, willingness to help, and going above and beyond. Thank you
Winifred D. | Overall ExperienceI had went there the day before that evening and the lady was rude talking about the general manager and talking about that they could not take cash because the general manager had shut it down because he thinking his employees then cash which that wasn't my business but she sat there and talked about the general manager so much that I changed my mind and told her I come back the next day.
Daphne T. | First ImpressionsThere was a roach problem
Akua A. | Overall ExperienceDid not respect my privacy like requested and still tried to charge me after removal and sent to address I requested them not to could have caused my family great harm .
jennifer a. | Overall ExperienceI will never use that u-haul location again.... At this point I want my money back...Now for the location at W Ashley in Jacksonville, FL ... The customer service was awesome and Mr. Brian made sure my experience was great... With that being said I would use the U-haul company again, just not the one on Edgewood!
Charity M. | Online Move InI would just like to say that the gentleman in the office on Edgewood where we rented our storage room was so very helpful so very nice and I could tell when I call that that man is so busy he can barely keep up but he's always very very polite very very nice and he always follows through with everything he says he's going to do because when you hang up you kind of think yeah he probably won't get to that but he does and he gets it done and he does exactly what he says he's going to do and you have what you need in a very short time thank you to that man I don't know his name Edgewood avenue Jacksonville Florida that's the location
Lisa S. | Online Move InMy furniture was ruined by rats!!!!! It's appalling that my furniture was sold for $99 when I paid well over $5000 for it. I was lied to in the beginning about getting a climate controlled unit and I had to settle for an outside unit. The staff did not care one way or another about my concerns when it was first brought to staff's attention about rats crawling around my furniture. How do I know….I saw one live and in person. The store manager is never available. This was a horrible experience!!!! I was pregnant at the time my furniture went into storage…July 2022. My child was not going use rodent infested furniture especially when diseases lurk from rodents. When it comes to empathizing with the customer, Cedrick is the ultimate worst!!!!!! I'm still waiting on a call from him about the letters I kept receiving about me being in default when I filed a claim sent pictures and only received $1000 for my furniture. I am utterly disgusted about the lack of communication and professionalism I received from UHAUL. Knowing I have to start completely over has really upset me!!! I will make it publicly known not to ever trust UHAUL with your possessions.
KENYA R. | Overall Experience