Évaluations des clients U-Haul Moving & Storage at Fairway Rd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Fairway Rd

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Glenna A. le

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Le client n'a pas laissé de commentaire.

Barbara G. le

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More locations. I had to drive from Cambridge.

edgar B. le

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Overcharges,.were done. With out customer consent

Robert M. le

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Le client n'a pas laissé de commentaire.

carole G. le

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I did not know where to go when we found it I pulled up she took the keys and that was it. She did not say anything else to me.

Yves C. le

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My truck was ready when it was suppose to. It was clean and when I returned it it was flawless. They even took my unused boxes no questions asked. Great service.

Paul W. le

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Le client n'a pas laissé de commentaire.

Randy B. le

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Le client n'a pas laissé de commentaire.

Daniel M. le

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Le client n'a pas laissé de commentaire.

Fareed S. le

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Great staff. Quick response and very cooperative .

harwinder G. le

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Do not rob people with after hour dropping fee From Harwinder Singh Brar Constructions

Doug M. le

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The staff was friendly and very helpful! It’s very nice to be treated with respect by the staff. I would recommend this location to anyone

SYLVI C. le

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You did not give me the equipment I ordered

Hung L. le

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Le client n'a pas laissé de commentaire.

Courtney G. le

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Great experience

Rekha K. le

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Le client n'a pas laissé de commentaire.

trevor M. le

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When I was returning the truck the next day there was different staff working.The woman manager was rude and snarky towards me because I had the ball hook up replaced with my own trailer ball.She said that I wasn’t to take there trailer ball off the truck.Well actually I didn’t take it off it was another U Haul location that took it off to put my ball on the truck. The lady who was serving me was polite but not the Manager.The woman Manager probably might want to step down from being a Manager.

Tyanna G. le

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Le client n'a pas laissé de commentaire.

Michael R. le

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Customer service was excellent, would 100% recommend your service.

terry S. le

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Le client n'a pas laissé de commentaire.

Wayne M. le

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Thank you so much for providing a storage area for us. We certainly are appreciative for your expertise and professionalism. W McGill

Aaron E. le

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I've used this location several times and the experience is always fantastic.

stephen P. le

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Le client n'a pas laissé de commentaire.

MICHAEL B. le

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Brandee wasn't very friendly when she called. Due to problems on our end we returned it an hour late. In future, she could be a bit friendlier as it wasn't our intention to bring it back late.

Randall S. le

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We had to drive 45minutes both ways for pick up in Kitchener after ordering one in Woodstock. Very inconvenient, time consuming and expensive

James B. le

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Le client n'a pas laissé de commentaire.

Paul S. le

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Not explaining hidden fees it's a theft. The fact that I brought back the truck sooner (less than 24 hours) you charged me extra $20 because it was after 8PM. So, if I would bringing it the next day I would not be charged with that amount. I was not explained about that fee. Please ENJOY my extra $20!!!!

Christopher H. le

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I ride back with my truck rental just as a store was preparing to close the two team members working, lock the doors and proceeded only to say to me use the app or the website to return the vehicle and then walked away which caused me to take about an extra 20 minutes to do so instead of just taking a minute or so to help me but they were more interested in walking away from me then you were helping me. Point noted, and will be remembered for future use.

Richard H. le

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Nothing. This location is the best!

Tim H. le

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Le client n'a pas laissé de commentaire.

bruce J. le

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Le client n'a pas laissé de commentaire.

Gerald H. le

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Friendly people. Great service.

Kyla T. le

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Le client n'a pas laissé de commentaire.

Geofrey W. le

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Le client n'a pas laissé de commentaire.

Krista S. le

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Le client n'a pas laissé de commentaire.

Brant G. le

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It was pretty smooth. Not much to improve unless you want to deliver...lol...Thanks ....Brant

Jamie C. le

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Keep up the good work Thanks for your help

Jessica S. le

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Le client n'a pas laissé de commentaire.

EUNICE A. le

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Le client n'a pas laissé de commentaire.

Ronald S. le

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Le client n'a pas laissé de commentaire.

Susan H. le

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I had wonderful service, even when I made an error in my booking. The move for my mothers belongings after she had died, went smoothly due to the support provided by the staff member Jen.

Andreas A. le

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Staff were helpful and both the return of the trailer and loading into the storage unit were easy. No complaints at all.

nicolin p. le

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Yippee.

Kely B. le

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Great service!

Shiva G. le

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The employee helped me for everything She was very polite and was ready to help every time

melody p. le

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Great storage unit

Cavashna S. le

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Terrible

David P. le

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Very friendly staff. Efficient. Good service. In and out quickly. What else would I ask for?

Larsen l. le

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Too thumbs up!

Andria B. le

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Not impressed

ROBERT S. le

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Unfortunately I had 2 breakins to my work trailer. First time several appliances were taken, 2nd time the trailer was empty so no items were taken.

Basman K. le

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I already spoke to uhaul head office customer service regarding the issue that I experienced with doughter of owner of the location (according to her as she said they own it and she was given attitud

david W. le

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Easy access, safe and secure facility.

stephanie v. le

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Great experience

kevar h. le

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Friendly staff, well maintained facility and very convenient.

Dianne V. le

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Excellent service! Easy to book and get everything stored in the unit.

Chirag P. le

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Great Staff, Service and facility nice, clean and security entrance.

Celine B. le

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Fast, friendly and knowledgeable service.

Krystal M. le

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The only thing that I would have liked to have different would be an actual light in the unit if I came in after hours I could not see what I was looking for unless I brought a flashlight.

Dennis D. le

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Enjoyed having my car and things stored here, clean facility and amazing staff. always welcoming and knowledgeable

Karen S. le

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the hallway was well-lit, our locker had a light bulb, however it didn't work. We accessed our locker in daylight hours, so it was not an issue, but it would have been nice to have a working light

marlin r. le

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This is our second experience with your location, and as previous, staff was friendly and accommodating. Thank you

rudy g. le

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I will never use uhaul again

EMIL G. le

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Sales representative has tried to change me after I’ve got a free month offer. Apply an additional payment such as lock or insurance.

Michaela P. le

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There was a massive pile of ice in front of the door that wasn’t cleared away for over a week. We almost fell a few times loading the unit. Otherwise it was a clean, well maintained unit.

KRISZTINA T. le

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Was always treated by friendly efficient staff. VERY CLEAN building and premises.... would recommend this place to anyone anytime. Very well managed

jeff r. le

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Very professional and courteous experience.

Jessie v. le

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Everyone I spoke with was kind and helpful. They offer all packing needs from boxes to dollies, and blankets If you want a great moving experience, I recommend using uhaul for all your moving needs!!

wilma d. le

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I was very pleased with the unit. The staff was very helpful and met all our needs. We no longer needed the unit, thus the reason for moving out of the unit. I would definitely recommend you.

Ryan S. le

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Jason and Brandee always offer top notch service.

dan w. le

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One Way Truck rental from Ottawa to Kitchener with some storage at the Kitchener end, great service start to finish, great rates. thanks Dan

Pascal D. le

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positive experience, staff were very helpful

mark l. le

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The facilities and staff were great. I would definitely use uhaul again.

Agata P. le

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Thank you!

Eric F. le

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This facility has served me quite well and I will definitely consider using them again when I need moving or storage solutions

Andre L. le

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Great

aron k. le

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Very great service.

marlin r. le

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The service was excellent, the storage unit easily accessed and the truck a pleasure to drive. Thank you

Paula B. le

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The staff was friendly. when we arrived in site last evening to unload stuff into our unit, the entry card they gave us did not work. on-site staff were very helpful and fixed the problem after hours

Paula B. le

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The clerk was polite and helpful. Did it take long to get paperwork done.

john s. le

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Excellent in all respects. Would highly recommend.

angeline g. le

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I was treated really well there, people so very helpful!! Thanks for everything you did for me there!! God bless, angeline

Amanda H. le

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Very accommodating!

NICK W. le

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The facility is well maintained.

SHAREE M. le

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Even though I always have money in my account, I was constantly charged late fees and recieved emails and calls saying I was past due. I was told this due to the new "computer system"

Richard W. le

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Lock up was clean and ready. Staff were friendly and efficient

Valerie G. le

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It would be more consumer friendly if you offered a 1/2 month rental. My end of month was the 26th and I moved out on the 3rd. In hindsight, I should have left my lock on until Nov 25th.

David M. le

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A 10×10 is really 9×9 1/2. My card was not set up properly and had no access before 8 am.

Peter G. le

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great place for storage

matt c. le

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Good storage, great customer service. A little pricey tho, and had a little problem with a payment not processing properly. Would have been a system glitch. Other than that it was worth it.

Michael G. le

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I was out of town for a funeral and the store manager was able to waive the next months rent since I was a few days late. Huge thank you to her (Kitchener Fairview location)

Alexander A. le

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I had no problems and everything went smoothly!

Denise A. le

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The staff were friendly and professional.

khalil A. le

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Storage unit had no lighting hours were terrible locks were rusting and could not open storage for almost half hour

Nicoleta L. le

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The cleanest and secure storages location on Fairway Rd I ever rent. The staff is very friendly and helpful I strongly recommend to everyone this location Nicole

rob m. le

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I highly recommend U Haul for all your moving they really treat you with respect and U Haul really care about there Customer Thanks Again Rob M

MELANIE B. le

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Great service.. much appreciated!

Linda L. le

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Good service, but the storage is a little hard to access through a hallway. Overall nice place.

Yuanpei G. le

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Friendly and helpful staff, made my dreadful long-distance moving less unpleasant :)

Elvis L. le

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Unit suggestions are misleading, you are forced to buy a lock that will never be used again.

Claire P. le

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Staff very helpful.

JOHN S. le

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We appreciated the great service we got from your establishment. Everyone was curtious and helpful. As well, the bathroom was kept very clean. Thank you. John

james a. le

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The customer Representatives took care of me and my needs quickly and very friendly I was very pleased

Gini K. le

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I was extremely satisfied with my experience at U-Haul (Fairway Road). One thing I wish they had was more parking spaces for the store itself. It's very tight quarters.

NORMA A. le

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The facilities are well kept and well attended. The Only negative Is they raise the cost of the rental every eight months and that is onerous.

MICHAEL B. le

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No complaints

Stephen Y. le

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Excellent service

Bill O. le

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good place. no problems

Graham A. le

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No issues or concerns with our storage unit.

Mark L. le

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Dis not like the way the staff treated myself and family

AMY M. le

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Last year we attempted automatic withdrawal, issue was never resolved, $15 fees i was charged 3 times were not refunded. Perhaps a system update for banking customers and follow ups are a suggestion.

mary n. le

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We had no problems in the 1 1/2 yrs. we had the locker. Certainly will recommend your Facility to others. Thanks. Mary Neely.

Alex B. le

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The general managers were nothing but friendly, helpful, and very accommodating. Great people.

EMILY L. le

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Excellent clean and secure storage with very friendly staff!

COLETA P. le

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Great facility! Would and will highly recommend!

Martin B. le

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All went well. Thank you.

Tony B. le

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The staff was very informative, quick, and friendly (even though i was short and always in a rush). Facility was good, but mostly appreciated the great customer service! kudos :D

Elizabeth W. le

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Very pricey. Hard to justify the price just to store stuff.