Customer Reviews for U-Haul Moving & Storage at Florida Ave
Location en tout temps  |  U-Haul Truck Share 24/7^© Location

Évaluation :

2

The website needs to offer the option of choosing the unit location and not assign a unit. A system like that used to get tickets for a sporting event would be in my opinion better

Évaluation :

5

The assistant that helped me was friendly and very knowledgeable.

Évaluation :

5

I have been with U-Haul for the last 4 years with my storage unit and have been very satisfied with everything. I also use them for U-Haul moving trucks as well. Everything is very convenient and online or in person to make the experience more pleasurable. Thank you so much for making this process so easy!! I will absolutely use U-Haul again when I need to.

Évaluation :

5

This property is excellent very well kept and clean all the staff members are amazing and a pleasure to do business with.

Évaluation :

2

What is the use of having when you have no light in the storage unit and you can barely see? I'm not happy with this site.

Évaluation :

3

Drug activity and a meth lab in locker .. The staff and movers were wonderful

Évaluation :

3

My only issue with UHAUL has been reported to and addressed by the office staff at 9505 N Florida Ave, Tampa, FL 33612. Basically, it should be made clear that a space reservation is not secure unless money is deposited. I was given a reservation number, but when I arrived three days before my move to the new space (in the same building) I was told it was given away to someone else who paid to move in sooner than I had told them I would move.

Évaluation :

5

I've rented with uhaul for years. Very satisfied.

Évaluation :

4

Excellent

Évaluation :

5

Excelente

Évaluation :

5

Have always used Uhaul for all my moves. As always I received excellent service.

Évaluation :

5

Good stuff keep ii up

Évaluation :

4

Ms Dana was very pleasant and straight to the point. We were pleased to work with her.

Évaluation :

5

Great manager dana

Évaluation :

5

I will recommend uhau.l to everyone. Thanks

Évaluation :

3

I payed my rent on the 7th of December I moved out on the 11th I should have gotten some of my money back

Évaluation :

5

Nice storage place, it has a lot of broken glass some people sit there doing weird stuff, spray painting, the facility is clean but has a horrible chemical smell

Évaluation :

5

Thanks Dayna for making everything role smoothly ❗️💪🏽💯

Évaluation :

5

La chica fue muy profesional y me ayudó mucho.

Évaluation :

5

This is the first time I've ever rented a U-Haul it or a storage unit and if I ever have to do it again which I hope I don't I'll definitely go back to U-Haul

Évaluation :

3

The clerk at the customer service desk made a questionable yet distasteful comment towards me. I would highly advise whoever her supervisor is to retrain her on customer service. If it wasn't for the cheap price I truly would have went somewhere else.

Évaluation :

5

My family have always used Uhaul for all of our moving experiences.

Évaluation :

4

I didn’t get the free lock for the storage

Évaluation :

3

Truck was not in good driving condition.

Évaluation :

5

Couldn’t of done it better myself!!! Thanks again

Évaluation :

5

Lo único es q no ai carritos suficientes para mover las cosas es muy difícil cargar a mano eso es todo gracias

Évaluation :

5

I love it

Évaluation :

1

Teniendo espacio y yo habiendo hecho una reservación mi esposa tuvo una emergencia de hospital y ellos no quisieron darme el spacio gratis como nos correspondía por un mes parA vendercelo a otros clientes

Évaluation :

3

My unit was one of them that had standing water in front of it after it rained. Had to walk in standing water just to access my unit 1064. Grounds and bathrooms were clean.

Évaluation :

5

Great experience. The staff was really nice and went out of their way to help us. Thanks for the great service!

Évaluation :

2

False advertising. This storage is not 24 hr access as advertised. This was the only reason why I purchased this storage. It made things very inconvienent, cost me money, and caused uneeded stress!

Évaluation :

1

Never again. The facility is ok. However, your customer service as a whole is trash. I will NEVER do this with uhaul ever again. Especially renting vehicles.

Évaluation :

4

Aucun

Évaluation :

3

There were four people behind the desk, one person was on the phone and it wasn't business related for the 15+ minutes I waited in line. One person was working with the customers and was very professional and enjoyable to work with; one young lady stood around and watched the lady on the phone and walked about as slowly as possible without actually stopping; the other guy was working in and out of the yard and asked the 6+ customers in line if he could help. So 50/50: Extremely helpful and extremely not helpful - as a former manager, I am not sure what value added the tall, young lady was as other than smiling, she did exactly nothing the 15+ minutes I was there while the other young lady did all the work. Then icing on the cake, the lock on my newly rented space was missing, so I had to come back and get a lock.

Évaluation :

4

Issues with initial reservations from not receiving correct storage to pickup and drop-off issues.

Évaluation :

5

We had the pleasure of being taken care of from a young lady named Comiller ( unique name ) She was awesome .Comiller is a very helpful and pleasant young woman .our experience was very good .

Évaluation :

5

Thanks for the free 30 days after the truck rental, and great service .

Évaluation :

3

We had our storage on the second level, and the elevator DID WORK but staff put a punch of OUT OF ORDER tape everywhere. It was a terrible experience.

Évaluation :

2

After I payed for my storage unit and truck I find out from a customer that the elevator is broke and it would take 2 days to fix. Also there was a associate she was laughing and joking with one of the customer were uyou could barely hear the associate waiting on u

Évaluation :

3

The people are very very helpful and nice.

Évaluation :

5

Everyone was very helpful at this Uhaul location, I was redirected here after Ybor city Uhaul failed to reserve the booked storage unit I reserved 2 weeks prior. This type of business management at the other Uhaul (not Florida Ave) is unacceptable.

Évaluation :

3

We were given the wrong address for the office. It was a pain..

Évaluation :

3

Would've been nicer to of had a unit closer to my residence. My piece of mind is slightly on edge because of my items being so far away from me.

Évaluation :

3

The staff that I worked with over the years were very helpful and professional. . However, I did find it very inconvenient that the office at the actual site was closed over the past year or so. I strongly believe that someone should have been available onsite to serve the customers. Thank you very much.

Évaluation :

2

The service staff was helpful but it is a poorly run company.

Évaluation :

1

I rented my unit (at 1030pm) and was advised it is ready to move in TODAY. This was very convenient for what proclaimed to be "My 24/7 storage facility". Upon arrival, the access number did not work and I could not access my unit (just hours after I secured it). After travelling 2+ hours to unload and store my goods, I was left at the gate locked out with no support after hours. I called every number that was posted for after hours support and no support was to be had. I left roughly 6 voicemails and never received a call back. I finally reached someone at Uhaul Cust Svc, but they said 'only someone at the sight can get me access'. So i was unable to unload my goods after waiting onsite for over an hour looking for help. Most ridiculous from this snafu, is that 'My 24/7 storage facility' was CLOSED. Nowhere EVER did it ASK if after hours access was needed, nor did it advise there is a "PREMIUM" for this service.

Évaluation :

2

I was told I would be paying for a 5x5x5 and the storage unit I got barely fit the four boxes I had in there and a TV. That was super annoying, better advertising and more informed employees would be helpful. I paid 60/70 every month for a space that I was lied to about but I was desperate so I let I be.

Évaluation :

5

Beverly was very help and knowledgeable. The entire staff at the location made me feel very welcome as soon as I pulled up on the property. Very help with all the equipment. I appreciate all the help that they offered.

Évaluation :

2

Please understand It is nothing against any one. Ok but being I am a business analyst I need to do this review. Main issue is customers have to Wait long time in the lobby. When an agent calls us mostly they say they can not help and as they are not trained and only manager can do it. Then they sends text to manager and says manager is in the office but busy. And customer have to wait. And wait and wait. So it is not efficient. They have to be more accountable and transparent of utilization of work hours in order to help customers faster and better. Time is the essence for any one. I am giving a bold and honest feedback since you asked me. I hope it is not going to deprive me of my future rental needs. I have seen this happen many times.

Évaluation :

5

The staff was so helpful and the Manager Dayna R. went out of her way to HELP me...😊

Évaluation :

5

Just one suggestion. The Uhaul facility at 9505 N Florida Ave needs a sign stating that the office is located at 10145 N. Florida Ave 3 blocks away. On that sign you need directions on how to get to the office at 10145 N. Florida Ave. Actually the sign could read head north past two traffic lights, after the second traffic light look to the right and the office will be there. Only 3 blocks away. I know this may seem petty, but you wouldn't believe all of the people that I have encountered at the 9505 N Florida facility looking for the office.

Évaluation :

1

Keys weren't even on site when I got there. Ended up being late to pick up furniture in time now I have to reschedule pickup. Complete waste of time and energy-will never give uhaul my business ever again.

Évaluation :

3

Filthy and no communication for move in.

Évaluation :

5

Great friendly staff

Évaluation :

5

Very pleasant experience.

Évaluation :

3

Retrain ALLLLL YOUR STAFF!!!

Évaluation :

5

Comiller was fantastic she was very helpful despite the horrible day I was having.

Évaluation :

5

Dayna was a rock star for me and my family. The truck broke down and she did everything within her power to accommodate me. She was knowledgeable about all service's offered in my time of need. She was pleasant and very helpful throughout the entire ordeal. She definitely is a keeper.

Évaluation :

1

The website as well as the paperwork they gave me when I got there stated that you have 24 hour access. I was told I only have access through 10pm. I pointed out that the website and the paperwork say 24 hour access. They said there was nothing we could do and to call/email the manager. They gave me her card. When I called the cell phone number on the card and went through the prompts, the message said that they could not help me and that my number would be blocked. I emailed the manager and received no email back. The only reason I selected this facility was the 24 hour access. Never again.

Évaluation :

5

I made a reservation a bit more then a month prior to my move an picking up the truck was fine but then returning it was a hassle. I went to 3 different locations, the first 2 were closed an did not have storage on site as I reserved prior. I was upset driving around trying to find a location with both storage an rental drop off . Beverly was Amazing an super helpful an patient. I got there about 10 before they closed an she made sure to explain everything an made sure i has everything I needed. She is a perfect person to have in your company! Always want to be treated good an respected an helpful to your customers.

Évaluation :

5

Wow beverly... Everyone that was working the day I came in was helpful... I was told I have 24 hour access to my storage but it's restricted to certain hours.

Évaluation :

5

I was very pleased with the service & facility

Évaluation :

5

I feel very comfortable with the service and staff

Évaluation :

2

They lied about my stuff told me a had a time to pick my stuff up and still kept it

Évaluation :

4

Only issue was this facility closed early and at times it Was an inconvenience, other than that this facility was great!

Évaluation :

5

Excelente servicio muchas gracias

Évaluation :

3

I had a safe stolen from my storage facility, which I was given a number to call. I hope there was video. Also the movers we hired off of UHAUL website (which are 3rd party, but promoted by UHAUL, did severe damage to many items. I have pictures I will be getting with UHAUL on. To be clear it was Christmas Eve when we moved out, will contact UHAL Monday. I will update review after speaking with UHAUL. The management at the storage location was very nice and it was very clean.

Évaluation :

5

Staff are friendly and enough to handle customers that come in. Thank you for having extra employees.

Évaluation :

4

needed more staff to facilitate the customer flow...the wait could shorten.

Évaluation :

5

Nice staff

Évaluation :

3

Cleaning ladies are inefficient and ineffective. Always taking breaks and lousy at cleaning the bathroom. Went into the bathroom after it was just cleaned and slipped, nearly did the splits, and fell to the floor on the soaking wet floor from the mopping that was done. No signs up saying beware wet floor. And sink looked barely clean still.

Évaluation :

5

VERY GOOD Help

Évaluation :

4

A few hiccups but overall positive. Thank you!!

Évaluation :

4

no problems with vehicle, or check-in check-out

Évaluation :

5

Dayna made the move in-process quick and easy. She was able to explain what I was being charged for and even let me confirm the unit fit my needs before purchase.

Évaluation :

5

Uhaul is the best

Évaluation :

5

great

Évaluation :

5

none

Évaluation :

5

Store manager Dana on Florida Avenue she was an outstanding person when it comes to assisting me thank you Dana for your professionalism

Évaluation :

5

Everything was well as expected.

Évaluation :

5

Merci.

Évaluation :

2

I'll Let you know when I get a response. No one answers the phone. And I have yet to get response to email requesting end of storage rental I can reassess at the time my action is complete

Évaluation :

5

All my Yes answers are true. Rated excellent because I have not experienced any problems in 13 years. Merci.

Évaluation :

2

Unit and personnel were excellent but unit way too expensive. I got a unit 10x12,5 for less price than the 5x5 i had. i think that rent should be regulated bevaise i feel cheeted i was paying for more than 2 years 63+ when in the other place would ne 17 plus taces and insurance.

Évaluation :

5

Very helpful and accommodating staff

Évaluation :

5

I am one of your almost weekly customer These people you have are awesome I had a young beautifull very polite waited on me with beatifull smile That make my day really Her name was Courtney And also the manager KISTINA AND DANYA THEY ARE THE BEST I WILL DIFENETLY RECOMAND YOUR FACILITY TO ALL TGE PEOPLE I KNOW THANKS FOR GIVING ME THE OPPORTUNITY TO LET YOU KNOW HOW GOOD THE SERVICE WAS THSNKS A MILLION

Évaluation :

5

Everything is very nice very good crew Very pleasant nice staff I been renting trucks from this locations for years And its a lot better than every Company must premoting all thecstaff and shoukd give all bonuses for the job they are doing Thanks

Évaluation :

1

Keep up with the correct mileage in the trucks and stop tryna get over on the next customer.

Évaluation :

5

I had a good experience and the staff vwas great

Évaluation :

4

Only complaint I have they were not willing to work with us on prorating our unit we closed on a house on the 20th payment due on the 21st.All I needed was one week due to he holiday.They said no

Évaluation :

5

What a well managed facility! Very clean. My household items were there for 6 months, and I didn't find any bugs when I unpacked. Merci.

Évaluation :

3

I wouldhave score u haul above average but I had issues trying to close my acct out but everyone there seemed very helpful even though it took awhile to resolve

Évaluation :

5

manger was great helped me out so much she fixed my problem and saved my day want to thank her again for being so helpful .

Évaluation :

5

When my reservation for the storage unit with accepted, there was no instructions as to what I needed to do to activate it as checked in and where to go, as my chosen location was a remote storage facility. It took almost an hour to get everything straight and have access to the unit. Better communication from U-Haul would be beneficial. The manager more than adequately implemented service recovery, which I greatly appreciated

Évaluation :

1

rented space in Fl via internet I live in Alaska required me in person multiple calls with out response second space rented I am billed for both

Évaluation :

3

N.D.

Évaluation :

1

It’s was closing time around the time I got my storage store associates failed to info me that the area she place me in is not accessible 24 hrs

Évaluation :

4

Not enough employees for the volume of customes, had to wait almost 30 min to be taken care of

Évaluation :

5

Excellent

Évaluation :

5

The worker was very respectable niceand very helpful That management at north florida is the best i ever seen Very well organized I been renting from uhaul very long time All employees are very happ

Évaluation :

3

When I called to reserve my storage I asked multiple times if everything on my truck would fit in the storage reserved. They said I would. I still have lots and now I have to get another storage.

Évaluation :

4

Smaller inside units do not have enough lighting and I accidentally picked up a box of rat poison...horrifying. I get why they are necessary, but that was beyond unpleasant. Staff were helpful & kind.

Évaluation :

5

The process was great, I used the storage for 13 months. I was satisfied.

Évaluation :

1

They services are not clear on when you get your refund and we are in need of it

Évaluation :

5

The staff is always working for thr customer

Évaluation :

5

We had that unit for approximately 10 years and were very happy with the staff and quality of the property. Thank you for making our stay and our exit a smoothe and easy transition.

Évaluation :

5

I am thankful for U-Haul. You guys stored my things for a very reasonable price. The facilities were clean and the staff was very friendly. Thank you for making my moving experience one to remember.

Évaluation :

2

7/15/19 I ended up getting stuck in the elevator for over an hour. The fire dept had to come open the door. Christine and Dayna were very helpful from the other Uhaul location. Very scary experience.

Évaluation :

1

It was the most disgusting storage I’ve ever been to with roaches everywhere never what I recommend it to anyone

Évaluation :

1

The truck was left with a bunch of garbage in it. Fortunately, the well staffed (with friendly associates) truck center up the street quickly changed my reservation and got me in a truck without too much time wasted.

Évaluation :

1

The mobile pickup is terrible. I spent 30 minutes waiting for the approval. I tried the chat and got no response. I called the number and was on hold the entire time. I was on my way to another location (with a person) when the approval finally went through.

Évaluation :

5

👌

Évaluation :

5

Very good customer service. Very knowledgeable and easy to ask questions and talk to

Évaluation :

1

The sign outside the facility said 24hrs when I tried to enter it said access denied. I was very disappointed because had I known it wasn't 24hrs I would have made it there earlier to move in.

Évaluation :

3

This has nothing to do with location. This has all to do with the terrible automated system. Scheduling the truck online is a breeze but the pick up is the worst and most cumbersome thing ever. I checked in around 9:15 or so and sat there waiting until almost 9:50 !!!!! Way too long, I'm sure a live person could have gotten me out of there quicker and much more efficiently. The whole account verification deal while we are sitting there waiting to pick up the truck doesn't make sense. It easily could be done before hand. The whole process should not take more than 15 minutes or so, you have to remember what people using your trucks for.....which is moving right....so people are on a time schedule and need to get stuff done...in a hurry. Thanks will definitely look for another location next time that has a live person.

Évaluation :

2

Place was full of roaches! When paying my bill online I was charged a late fee unnecessarily and it took an act of Congress to straighten out and be refunded.

Évaluation :

5

Kristina was polite,friendly, and very thorough in describing the storage units available, sizes and costs, hours of operation for both staff and customers. I was very pleased with the security, too.

Évaluation :

5

Richard was one of the best customer representatives I've had in a long time. He was so nice, helpful and timely, which is hard to find these days. Great guy to have on your staff :)

Évaluation :

5

Aucun

Évaluation :

5

Everyone was nice and property was clean always

Évaluation :

1

Called to get help . Left a message and never called me back . Was there for 5 months and they raised the price on me . Never again

Évaluation :

5

This location was perfect

Évaluation :

1

I had a horriable experience all the way around from start to finish from uhual if anyone cares enough they can ask and I will give the details

Évaluation :

5

Storage as it should be.

Évaluation :

5

I REALLY Aprectiated the WHOLE team from the Storage Guy to the Ppl in the Truck check Building. Everytime Everybody was very helpful along my first time moving to Florida. They made my experience

Évaluation :

5

The employees are outstanding and very knowledgeable. Excellent experience, great prices, and super clean and safe location.

Évaluation :

5

Great staff....

Évaluation :

5

Good service

Évaluation :

5

Great uhaul service for last minute situations...

Évaluation :

5

Very good

Évaluation :

4

Thank you for the service.

Évaluation :

5

Great service clean property

Évaluation :

5

the staff friendly and helpful

Évaluation :

5

I received excellent service at U-Haul.

Évaluation :

5

Perfect service! Clean. Friendly. Safe!!

Évaluation :

5

Great service.

Évaluation :

5

Thank you l appreciated

Évaluation :

5

Awesome Customer Service!

Évaluation :

5

Awesome Customer Service!

Évaluation :

5

Awesome customer service!

Évaluation :

4

Bien

Évaluation :

5

Very nice and patient they were very willing to work with me.

Évaluation :

5

Thank you so much manager Christina Ramos for all you did for me....

Évaluation :

4

We had problems using the restrooms. We often found the restrooms locked and we had no access. The other problem was the gate was broken several times and remained opened for days.

Évaluation :

3

The staff inside was not very welcoming when we arrived. We were given the wrong address initially and were late meeting our moving help. The gentleman who helped with the truck return was friendly.

Évaluation :

4

I like the convenience

Évaluation :

4

My experience was pleasant.

Évaluation :

5

You need accessible dumpsters for the customers. You should also let the customers know they can access the bathroom with their gate access card. Carla is very sweet, kind and helpful. Give her a rais

Évaluation :

5

Great facility, and helpful and friendly people!

Évaluation :

5

The storage space was convenient for me and the staff made my experience even better!

Évaluation :

5

No complaints.

Évaluation :

5

Made the van check out easy. Then took me down the street to show me storage space.

Évaluation :

5

Excellent customer service

Évaluation :

1

After almost 2 years faithful service they evicted me because I did not provide an address fast enough for their patients and because I would not provide a u-haul storage unit with my tax information.

Évaluation :

5

I recommend the Uhaul storage 100 %.

Évaluation :

5

Ive had more than one unit here over the years. Ive always had great customer service.

Évaluation :

5

Everything was taken care of easily and quickly.

Évaluation :

2

Rent was always going up an I had a very small unit. Also why would those that rent from you need to pay a minimum of $25 to throw anything away in your dumpster?

Évaluation :

5

Amazing staff always worked with me and helped me with anything I needed thank you Uhaul on Florida Ave

Évaluation :

5

Very good, well organized.

Évaluation :

5

The personal workers were wonderful, thanks

Évaluation :

1

When I got my storage unit I was promised a military discount. The manager Mark Parker forgot to put it in but promised to correct it. Never did. Went back on our co tract. Poor service. Rude.

Évaluation :

1

I was evicted due to the statements/personal issue of another tenant which has stalked, attacked me, as well as damaged my vehicle. This tenant is the ex-girlfriend of my fiance. Stick with yourpolicy

Évaluation :

5

Thank you for helping to make a stressful time easier for us. Everything went smoothly and your staff was great!

Évaluation :

4

Was satisfied with service

Évaluation :

5

The whole experience was great and the employees were excellent.

Évaluation :

5

Excellent in everything.

Évaluation :

4

My last month I wanted to pay my storage late but my credit card was charged without my consent after the late fee was added. If I had wanted to use my card I would have done so before the late fee

Évaluation :

5

The guys bent over backwards to help us however they could and gave us a great deal.

Évaluation :

5

Mr.Jock is very pleasant great personality I will definitely only reserve trucks here due to his outstanding service.

Évaluation :

5

Jock was awesome!

Évaluation :

5

I would like to say thank you to Uhaul and Jock at the N Florida location for making my move out and Uhaul Rental smooth. Thank you Jock for your service. Hope you all have a great weekend. If I ever need to rent storage or a moving truck, UHAUL and the N Florida storage loacation in Tampa will be my #1 choice. Thank you :) Crystal

Évaluation :

5

S.O.

Évaluation :

5

Being that there is two Uhaul facilities on FL Ave it would be a great idea to verify that the customer know exactly which one to pick up truck.

Évaluation :

5

I can't think of anything that I would other then there is such a very small office there and only one guy working would be much better if it was larger for two people to be in the office but the van was brand new lots of nice features that is really good

Évaluation :

5

The best experience EVER. The person who took care of me was so pleasant and welcomed by business. The van was very clean and it drove with problems or issue. Thanks for a wonderful experience.

Évaluation :

4

You're just fine as you are

Évaluation :

5

always a pleasure

Évaluation :

4

Customer service was excellent..the gentleman was very helpfut to our need.

Évaluation :

5

Scott was very friendly i felt like he was glad I was there he helped us out very quickly and efficiently. Very great attendant to our needs

Évaluation :

1

Email sent to traffic manager

Évaluation :

5

I don't see anything that can be done better. Everything was a real help to us. Thank you for How professional everyone was to us

Évaluation :

3

I didn't have someone walk around with me and inspect, I had to take the truck home and clean all the windows and mirrors.

Évaluation :

5

It went as smooth as glass. Will use U-Haul again.

Évaluation :

5

I will come back for my next move, great costumer service.

Évaluation :

4

This location is 2 thumbs up

Évaluation :

5

Very quick and explained everything well

Évaluation :

3

This is the third truck I've rented from here and they always reek of cigarette smoke. Like, the stench was pretty incredible. Impressive, almost.

Évaluation :

5

Nonthing, Commander, Scott and Mark were UNBELIEVABLE!!! I have told my entire church.. Amen!

Évaluation :

5

Nothing!

Évaluation :

3

The seatbelt latch on the side of the driver's seat was broken so I had to drive the truck without a seatbelt.

Évaluation :

5

Very professional and friendly service.I Highly recommend this location.

Évaluation :

5

Mark and Carol by far were the nicest people that i ever dealt with. They were very accommodating and kind and sweet. I am thankful to have met these very sweet people. I don't know if they knew how their kindness made my move much easier. God bless those 2 people. I love UHaul and would definitely use that company again.

Évaluation :

5

Nothing, people were great amd.equipment was.top notch will use again amd.again

Évaluation :

3

A specific worker need to learn how to speak to customers and also work on his attitude.

Évaluation :

5

Thanks for all you do U-haul. Great service

Évaluation :

5

Very satisfied customer

Évaluation :

5

Awesome customer service!

Évaluation :

5

Richard was very polite and professional; an absolute pleasure to work with. I intend on adding my Google review for this store.

Évaluation :

5

Service attendants professional, polite, and attentive.

Évaluation :

5

The employee at this location named Jock deserves a raise. He was incredibly friendly, professional, and helpful. Even hitched and unhitched the trailer for me. I can't say enough kind words about him.

Évaluation :

3

The experience was not with the location it was with Uhaul itself. I placed my reservation one week in advance but on the day of pickup all kinds of bad things went wrong. The truck size & location was changed. Pick up time was also changed. I finally was helped by Kim in the traffic area who helped. It made me not want to use Uhaul again.

Évaluation :

5

Jock provided extremely good customer service.

Évaluation :

5

I was really pleased with the staff and facility, as well as the promptness in which I was able to do business here. Jock was very efficient and nice. I'm would def come here again! :)

Évaluation :

5

So happy with experience from start to finish. Location employees top notch, helpful and understanding, informative, just all around nice gentleman. Equipment immaculate. Looking forward to may next rental.

Évaluation :

5

Jock was great! He was professional, proficient and very thorough. His customer service skills were outstanding, which is a rarity these days.

Évaluation :

5

sales person was quick and efficient for a walk up rental. very helpful

Évaluation :

1

I can write a book on my experience with this rental. Not Good!!!!

Évaluation :

5

Jock has great customer service, Keep him!!!

Évaluation :

5

It needed tires services. Also being a senior my storage space don't have light . The staff specially Mark are great. Very friendly and polite.

Évaluation :

5

Extremely grateful that UHaul accommodated me on short notice. Everything was perfect.

Évaluation :

5

I had an excellent experience renting a cargo van from this office. I had some special needs with my rental and the staff were courteous and helped me every step of the way to accomplish my rental. Thank you so much for all your help. It was a life saver!