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DONNA S | First ImpressionsSelf Storage Units in Tampa, FL, 33612
U-Haul Moving & Storage de Florida Ave
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U-Haul Moving & Storage of North Tampa
10415 N Florida Ave, Tampa, FL 33612 View Available Units0.5 miles from this location -
U-Haul Moving & Storage of West Tampa
4406 W Hillsborough Ave, Tampa, FL 33614 View Available Units4.6 miles from this location -
U-Haul Moving & Storage at West Waters Ave
5404 W Waters Ave, Tampa, FL 33634 View Available Units4.6 miles from this location -
U-Haul Moving & Storage Of East Tampa
5806 N 56th St, Tampa, FL 33610 View Available Units4.7 miles from this location
Autres U-Haul Services
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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Dayna is an amazing manager. We had challenging circumstances (our home flooded from Hurricane Helene) and she did everything she could to make our move in smooth and hassle free. She is an incredible asset to U-Haul!
SHARI Q | First ImpressionsI seen rats on occasion but that can you do
Sherelle F | Overall ExperienceNobody at the facility but the U-Haul staff was great. Inconvenience but not major issue thanks again
Trevion P | Overall ExperienceOffice Staff is not physically at this address and do not answer the phones when you need assistance. When ever I did speak with someone from this office (by having to physically go to a different office that my unit is not at) they were extremely rude, short, dismissive, and 9/10 times don’t help you with the situation and refer you to the main line only for the mainline to have to call the store to get an answer but surprise surprise, they can’t get a hold of anyone either.
Shalisa R | Overall ExperienceTrinity had horrible customer service…without even looking up my unit in the system she sent me over to the other location to get a picture of my unit. She stated that I could not checkout without this. I said are you sure she said yes. We get over to the other location where my unit is to get a picture. The unit has a lock inside and a tag saying that it’s ready for customer. We get to the gate to get out and the card does not work so we can’t get out. No one is answering on the intercom so I call them and the tell me that someone will be over to let us out. Someone lets us out and I get to the other location and when the girl sees me she walks out of the store as to ignore me the guys in the store motion to me that I need to follow her. I Carly up to her and she says I thought you were going to check out online. I said that since I had to take pictures and the card did not work that I came back to make sure everything was good. She said that if the card did not work I was already checked out. I said I thought I needs pictures to check out like you had me go over the other unit. I asked her her name and she did not want to give it to me. She asked why. I said that you all could have save me the trips and time of going back Nd forth if you all had just looked up my unit.. instead of sending me on a wild goose chase for pictures and my unit was already checked out.
ANGELA N | Overall ExperienceThank you for your service
Nancy L | Overall ExperienceCustomer service very good
ALFRED H | First ImpressionsI rented a storage, when I got there and unload half of my truck, I couldn't get to the storage cause it was a lock, to get a hold with somebody to help it took 35 minutes, I have to drive back to the office and complained cause nobody couldn't help me, my son got wet cause it was raining, and he had to load the truck again under the rain, they send us to another storage cause they didn't have what I paid for available,.so I have to paid more money to get another storage, cause what they offer me it wasn't available. We went thru a bad experience this time.
ALEXANDER F | First ImpressionsNone
julius m | Overall ExperienceThe ratings are right. It's just, I had a lot of issues and run around and very upsetting. They gave me a storage, I've packed it and then I had to unpack it cause they couldn't change it because it was a reservation for somebody else. I went through alot, but everything in the end turned out good.
Elizabeth M | First Impressions