Évaluations des clients U-Haul Moving & Storage at Gilbert Heritage District

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Gilbert Heritage District

Cote générale :

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PAULA G. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Taylor B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Karen K.
Évaluation :

Would not recommend U-Haul

karen o. | Premières impressions |
Évaluation :

Recent issue was trying to get a new unit. Had to come in twice to get it completed. Yes it was over the holiday. But eventually it was done.

Anatoli L.
Évaluation :

Le client n'a pas laissé de commentaire.

Michell B. | Premières impressions |
Évaluation :

The guys were great! Got an easy to get to unit and having the carts was amazing! 4 hours of loading a 20 ft truck and we were unloaded in an hour and a half! Great experience!!

Adrian V. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Rignon F. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

DONALD P.
Évaluation :

The young men were delightful to work with and pleasant to be around! I will gladly do business with them again. They handled disgruntled clients very well.

JOHN T.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL B.
Évaluation :

Circumstances that were out of the control of the employees at the Gilbert location, I was unable to pick up my rental on time. This cost me extra work and frustration. I believe some monetary compensation is in order.

Brittany M. | Premières impressions |
Évaluation :

Tanner was great, he knew his stuff and didn’t try to force any extra equipment on me! Very friendly!

TINA P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

wayne w. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Rebecca E.
Évaluation :

This is always a nice location. Easy to get in and out of. I was using a 15' truck for a one way. The gentleman at the counter gave me a brand new truck, only 37 miles. Wonderful! More comfortable than previous versions. Ran like a champ! Pick up quick and easy. Did the Express check-in before hand. In and out no problems!

Wendy T. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

William D. | Premières impressions |
Évaluation :

The store representative did a tremendous job, especially patiently helping me find the best storage unit for my needs. The 15 ft truck was perfect as well.

JOSHUA D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

indirah b. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Shontae H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

KEVIN E.
Évaluation :

Le client n'a pas laissé de commentaire.

Vanessa F. | Expérience générale |
Évaluation :

I appreciate the helpfulness of the staff.

Roy G.
Évaluation :

Le client n'a pas laissé de commentaire.

ROSITA M.
Évaluation :

Le client n'a pas laissé de commentaire.

Ashlee S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

OLIVIA D.
Évaluation :

Le client n'a pas laissé de commentaire.

David A.
Évaluation :

Le client n'a pas laissé de commentaire.

ben N.
Évaluation :

Likewise, your system is flawed as I got a phone call looking for the truck that was returned after hours. Your system needs to change.

Robert L.
Évaluation :

Le client n'a pas laissé de commentaire.

SILVIO G.
Évaluation :

Customer service was on point, good job.

Inderpal S.
Évaluation :

Le client n'a pas laissé de commentaire.

Peter K.
Évaluation :

Le client n'a pas laissé de commentaire.

Rebecca G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

paul K.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael G.
Évaluation :

Le client n'a pas laissé de commentaire.

Rosita M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

STEFANIE L.
Évaluation :

Le client n'a pas laissé de commentaire.

BENITA G.
Évaluation :

None

Christopher T.
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERT P.
Évaluation :

The service was great and so were the people at this location. I like how you keep all the info on me in the computer so I can check in and I am on my way in just a short period of time. I rent twice a year to pick up my golf cart Thanks for the great service!

ALFREDO C.
Évaluation :

Fix the floor on this trailer.

ISMAEL L.
Évaluation :

Le client n'a pas laissé de commentaire.

Carlos W.
Évaluation :

Le client n'a pas laissé de commentaire.

ABDUL Q.
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Le client n'a pas laissé de commentaire.

STACEY R.
Évaluation :

Le client n'a pas laissé de commentaire.

David C. | Expérience générale |
Évaluation :

Wish I could keep it but we moved too far away . Really nice place, would rest there again 👍🏻

David R.
Évaluation :

Le client n'a pas laissé de commentaire.

Leticia G.
Évaluation :

I would highly recommend U-Haul! They were very friendly and accommodating. Will most definitely only use them in the future!

BENJAMIN R.
Évaluation :

I don't know if it was just cause I was loaded down but that thing got horrible gas mileage

THOMAS C.
Évaluation :

Le client n'a pas laissé de commentaire.

TRICIA P.
Évaluation :

We've rented from Uhaul several times this year, and we always try to use this location. Always a great experience.

Jon K. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Caio C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

LISA R.
Évaluation :

Le client n'a pas laissé de commentaire.

JORGE O.
Évaluation :

Le client n'a pas laissé de commentaire.

Jhalani J.
Évaluation :

Le client n'a pas laissé de commentaire.

SCOTT L.
Évaluation :

Le client n'a pas laissé de commentaire.

BRODERICK M.
Évaluation :

Le client n'a pas laissé de commentaire.

Lynn H.
Évaluation :

Le client n'a pas laissé de commentaire.

MARK W.
Évaluation :

Uhaul made me return the truck over 60 miles from where I completed my move or face a$51 charge for wrong return location. Not up to me to spot uhauls equipment burning extra fuel and mileage

Jamey P.
Évaluation :

The truck made an awful squealing/kazoo sound when in motion, like an air leak.

RONALDO L.
Évaluation :

Le client n'a pas laissé de commentaire.

Sharyn K.
Évaluation :

Le client n'a pas laissé de commentaire.

DEREK H.
Évaluation :

Le client n'a pas laissé de commentaire.

TANYA C.
Évaluation :

The service was great but the truck provided had high mileage and seemed to run rough. Probably time to replace that truck in the fleet. Thank goodness we only needed it to go 20 miles.

Gary B.
Évaluation :

Le client n'a pas laissé de commentaire.

JEFFREY S.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL W.
Évaluation :

Le client n'a pas laissé de commentaire.

PEGGY M.
Évaluation :

Had to go to a second location to pick up trailer because the one I reserved was not available

Alex B.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael C.
Évaluation :

Great service all around. Thanks

Kevin T.
Évaluation :

Le client n'a pas laissé de commentaire.

RONALD N.
Évaluation :

There was hardly any oil in the truck (we had to add 3 quarts) which we feel should have been maintained by the U-haul location.. Also, the outside of the truck was very dirty. For the next customer these items should be addressed. Thank you

ROBERT K.
Évaluation :

Nothing

GREGORY L.
Évaluation :

Nothing we can think of! Tanner gets major kudos from us! He really was very helpful in a stressful situation. Your competitor, Budget, didn't have our truck ready for us so we were in a crazy rush desperately trying to get another reservation at the last minute so our moving weekend wasn't totally wasted. Glad we found UHaul No Gilbert and your excellent customer service rep, Tanner!

MICHAEL H.
Évaluation :

Le client n'a pas laissé de commentaire.

JENNIFER J.
Évaluation :

Le client n'a pas laissé de commentaire.

CONSTANTIN M.
Évaluation :

Le client n'a pas laissé de commentaire.

TERESA G.
Évaluation :

The check in after hours from my smart phone process did not work.

GEORGE M.
Évaluation :

We had great service at pick up in Gilbert and drop off in Sierra Vista. Top notch equipment and great service. Thanks Team UHaul!

LONNIE M.
Évaluation :

Le client n'a pas laissé de commentaire.

joe D.
Évaluation :

Le client n'a pas laissé de commentaire.

ARBI B.
Évaluation :

Le client n'a pas laissé de commentaire.

JANICE A.
Évaluation :

Never had a cargo van before. I loved using the cargo van because it was much bigger than I thought it would be. It was easy to drive and handle clean it was just wonderful. And the guys there at the place were very helpful and respectful thank you

MATTHEW F.
Évaluation :

Le client n'a pas laissé de commentaire.

FRANK G.
Évaluation :

Le client n'a pas laissé de commentaire.

Amanda S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas T.
Évaluation :

The employees were friendly, knowledgeable, and efficient. We were impressed by the level of service they provided.

kathy W.
Évaluation :

Le client n'a pas laissé de commentaire.

Bennie R.
Évaluation :

Le client n'a pas laissé de commentaire.

MARCUS M.
Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS S.
Évaluation :

The staff was pleasant and pleasing went out of their way to accommodate

MITZI B.
Évaluation :

The 15' truck Truck was given to me with 1/4 I filled up $50 in Mesa to head to Los Angeles It got me past Blythe With 3/4 of gas I filled up again a little past Blythe with $50 and it gave me only 1/4 gas It was very disappointing

TRAVIS C.
Évaluation :

Le client n'a pas laissé de commentaire.

HENRI S.
Évaluation :

It sure what happened but they gave my reservation to someone else even after I called that morning to confirm. Very frustrating but I have to say estavan and Tyler were super helpful and came up with a solution to get me back on the road. They both were very friendly and very helpful.

Jerome C.
Évaluation :

amazing service at a good price!

Ryan C. | Premières impressions |
Évaluation :

Management and staff were awesome even though this is the more expensive option we decided to go with this because of them

BOYD R.
Évaluation :

Le client n'a pas laissé de commentaire.

PAMELA S.
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERT E. | Premières impressions |
Évaluation :

Staff, especially Chelsea, were exceptionally friendly and courteous and helpful!

DEAN M.
Évaluation :

Le client n'a pas laissé de commentaire.

Adam P.
Évaluation :

I was charged an after hours fee even though I had dropped the truck off an hour early and called uhaul 10 minutes later letting them know I had forgotten to do the online return. Absolutley ridiculous and will never use them again.

NEIL B.
Évaluation :

Le client n'a pas laissé de commentaire.

ALFRED R.
Évaluation :

Le client n'a pas laissé de commentaire.

NANCY T.
Évaluation :

Le client n'a pas laissé de commentaire.

NICHOLAS C.
Évaluation :

Le client n'a pas laissé de commentaire.

BARBARA T.
Évaluation :

They were great and very helpful. Much better than the service we got at the Arizona Ave uhaul.

DAVID M.
Évaluation :

Le client n'a pas laissé de commentaire.

BENITO R.
Évaluation :

Thanks

MICHAEL G. | Expérience générale |
Évaluation :

Easily accessible and clean facilities. Never had any issues with billing or management.

Alberto M.
Évaluation :

Le client n'a pas laissé de commentaire.

Nicholas P.
Évaluation :

Customer service at the location was excellent. The equipment and rental process was not very good. The picture online, and inside the trailer portrayed a ramp, but much to my surprise the actual trailer did not have one when I got home. This made the moving process difficult, and I wouldn't have rented the trailer without one. Moreover the roll-up door was extremely stiff and very difficult to use. I was completely unaware that I had to have my own hitch, or buy one, from the rental webpage. I didn't know until I got there and it was too late. I have a truck with a receiver and wiring, but just not the ball. This was an additional, and unexpected expense. Additionally, the staff told me my rental period ended after hours, so just return it by the time they opened the next day and I would just have the one day charge. When I returned the trailer that evening (about two hours after the rental period), I was charged for two days. Overall, I feel as if I drastically overpaid for subpar and misrepresented equipment.

Daniel O.
Évaluation :

Le client n'a pas laissé de commentaire.

Kaylene K.
Évaluation :

Thank you!

Wendy H.
Évaluation :

Tanner was nice and courteous as he helped me quickly get checked out.

GREGORY G.
Évaluation :

Le client n'a pas laissé de commentaire.

HENRY A.
Évaluation :

Le client n'a pas laissé de commentaire.

Burke N.
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID M.
Évaluation :

Good experience!

TIMOTHY M.
Évaluation :

Dirty truck and bad service at locations will never come back

Andrew W.
Évaluation :

I have rented here before and this time the truck I rented was the worst truck I have ever used on Tuesday 9/29/2020. The breaks would be jerky, the RPM gear would go from 1 to 4 and you would think the truck would not brake in time. I was worried the whole time driving. I assure you that truck I rented needs to be repaired ASAP. It is a hazard and liability. I have more moving to do and may go else where. I look forward to hearing from you.

THOMAS S.
Évaluation :

Le client n'a pas laissé de commentaire.

VERONICA C.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN S.
Évaluation :

Le client n'a pas laissé de commentaire.

Martina M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

DANIEL V.
Évaluation :

Le client n'a pas laissé de commentaire.

Carolyn S. | Expérience générale |
Évaluation :

Tanner was fantastic setting us up! Thank you!

abigail r. | Expérience générale |
Évaluation :

The facility itself was fine. Fairly clean, just a lot of dead bugs on the ground. The staff seems to be a bunch of younger less customer service oriented people. Too many times when I had questions, I had to deal with shrugs, cell phone usage and a general “you’re bothering me” attitude. I would not recommend this facility for that reason only. For the most part using a storage facility is self explanatory and a solo mission, but on the off chance you need someone, you want them to be helpful and respectful.

Stewart W. | Premières impressions |
Évaluation :

The staff allowed me and a family member to unload in stages, trailer first and then van. Also let us take a much needed lunch break.

LISA T. | Expérience générale |
Évaluation :

As I rented a 26 foot Uhaul truck for move as I moved out of the storage unit, I wish I would have been optioned for the 1 month free promotion. Unit was secure and safe for my belongings!

Michael G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Monique F. | Expérience générale |
Évaluation :

Facility met my needs and everyone was terrific!

Bunnie P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Craig M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kim M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

anthony c. | Expérience générale |
Évaluation :

Great storage. Served it’s purpose well, if I ever need to store again I know where I’m going

sharon C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Brandon M. | Expérience générale |
Évaluation :

The doors getting into my storage unit.... alaways disabked. Never opened fully last 4 months I paid to keep my stuff there? Dehabilitating? No... unless I needed a lot of stuff that day. Staff...? I rented a truck to get in there. And one to get out. Absolutely atrocious. No smiles. No “welcome in!” Nothing. They all walk (miserably slow) and can easily tell they hate their jobs. I’d recommend this place because it is clean, close to my home, and easily accessible (kind of). I wouldn’t recommend even attempting to talk to staff, carrying large things through doors that don’t work, or paying for a full month when you plan to leave earlier.

Dennis F. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

David D. | Expérience générale |
Évaluation :

Diana was very helpful and professional. Made a bad experience great!

dalton b. | Premières impressions |
Évaluation :

The only thing id recommend is ensuring the directions for after store hours entry is clearer. i had alot of trouble figuring out how to get in after hours. i was going to the wrong door.

Luise S. | Expérience générale |
Évaluation :

Thank you for keeping my valuables safe

Bonita G. | Expérience générale |
Évaluation :

This was a great place to store items.

Tina C. | Expérience générale |
Évaluation :

There are some homeless people living in there because they have a unit, they showed me their card. The guy and gal were in the bathroom for long periods of time. I observed this twice and when I asked them from outside the bathroom to please come out, that I needed to use the facilities, they stayed in for another half hour. I had to put all items that I was rearranging in the storage back in and lock it, then go to the front office to use theirs. Anyone can enter thru the doors and I also saw a man, twice come to check what there was in the area where you can pick up items that people don't want. I don't think he had a unit. You should really review your policy for entrance into the storage buildings. It is a security problem and it worried me that my storage would be broken into. I did get into a verbal confrontation with the male homeless guy. I brought up this problem with the front office and they said that they were going to monitor it and take care of the problem. I would definitely rent vehicles from them again as I really liked the people working there. Especially Jack, who came to my rescue when I confronted the homeless man.

Bertha E. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

MARTIN M. | Expérience générale |
Évaluation :

very nice and cool

Nathan O. | Premières impressions |
Évaluation :

The company lock was still on my storage unit, so I was unable to unload my truck when I was there. The company has to many trucks parked by building B so you cant park anything bigger then a 10ft truck if another truck is there unloading.

RITA Z. | Premières impressions |
Évaluation :

Every one there was very nice helpful n explains every thing to if u have questions or need any thing

JUANITA ELOISE L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Katherine E. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

David D. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Helen A. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Lloyd W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

PAM Y. | Expérience générale |
Évaluation :

Customer service is appalling. Too many issues to list!

Erin W. | Premières impressions |
Évaluation :

I will never use this company again there are other company that will treat us better

Dennis F. | Premières impressions |
Évaluation :

Very nice large facility with 4 sizes to choose from and first month free with truck rental made it an easy choice. I had used a U-Haul storage in Houston before but the Gilbert location was much nicer. Especially cleaner and easier to access the storage.

SCOTT I. | Expérience générale |
Évaluation :

I have used you guys many times. As usual you were excellent! I will probably be back. Thanks

joe p. | Expérience générale |
Évaluation :

The storage facility is a little dated but serves the purpose of storage. Having to swipe the badge twice is annoying/frustrating & doesn’t work half the time.🤨

Camila F. | Premières impressions |
Évaluation :

Fantastic

KIMBERLY G. | Expérience générale |
Évaluation :

Some of the late fees were a little high compared to other storage unit places but overall very clean very safe very efficient

A2Z T. | Expérience générale |
Évaluation :

staff was always courteous and helpful.

mary m. | Premières impressions |
Évaluation :

I feel submitting 3 telephone numbers to contact me and my State Farm policy number to ensure rental coverage is a little much and intrusive. I can understand 2 numbers and contact information for my State Farm agent but the policy number is getting too personal.

Kevin M. | Expérience générale |
Évaluation :

Customer service was first rate. Jack was awesome! Very friendly and helpful. Great job, and I will definitely use this location again in the future!

Miguel C. | Expérience générale |
Évaluation :

The staff member that helped me with both renting and checking out the rental unit was extremely helpful . He even went out his way to help me when Iwas having difficulties accessing the storage facility. My wife and I were happy to learn he is getting promoted with a new position at corporate office. Great experience with both renting a vehicle and storage unit.

Gary P. | Expérience générale |
Évaluation :

Upon our arrival we informed the manager, Misty Ward that we would have a POD being delivered which we would unload but it wouldn't be able to be picked up until the next day. She said, "No problem, we do that all the time." By the time the POD arrived, Misty had gone home and another employee informed us that the POD had to be picked up that day. That employee then called Misty at home and was told that Misty never told us it would be ok to be picked up the next morning which was a bold faced lie. We had to cancel send the POD back and pay for another month of POD storage which is more than the unit at your facility would have cost us. It was the last day that I was available as I was going out of town for 6 weeks. We canceled the storage unit and are in the process of finding another storage facility. I would have preferred your location since it's close but I don't want to do business with people that lie to me. If I can get a free month on the unit I will consider renting a unit from your location. If not I will go elsewhere and since your facility is where I get my propane for my grill I will also take that business elsewhere.

Efren D. | Expérience générale |
Évaluation :

Excellent customer service. All the employees are helpful and friendly

Mary M. | Expérience générale |
Évaluation :

Would use them again and recommend to anyone

David Y. | Premières impressions |
Évaluation :

Very friendly team and very accommodating. Great rate on storage and nice clean facility.

Edgar O. | Premières impressions |
Évaluation :

I got a discount for getting a unit by the window for advertising. Unfortunately the units in the window are also 20degrees hotter. And the lights for the advertising stick out to far into the walkwa

Carlos H. | Expérience générale |
Évaluation :

Gate got stuck and came off the track. Got it back in but other than that. Everything was great.

Zachary K. | Expérience générale |
Évaluation :

Excellent place. Staff is very helpful and friendly, facility is very well maintained and clean.

Johnathan K. | Premières impressions |
Évaluation :

Amazing customer service!! They went above and beyond to acomodare my needs. Special thanks to the general manager for everything! Highly recommend doing biz with Uhaul at Gilbert/Houston!

Carlos H. | Premières impressions |
Évaluation :

The Manager was awesome

Zachary T. | Expérience générale |
Évaluation :

I enjoyed working with the staff. They were friendly and helpful.

Alan W. | Expérience générale |
Évaluation :

The staff there are fantastic to work with.

mary b. | Expérience générale |
Évaluation :

They were very nice & helpful.

Miguel C. | Premières impressions |
Évaluation :

Internet system needs upgrade resulting in long customer wait time getting served. Besides tech issues excellent service.

Lloyd W. | Premières impressions |
Évaluation :

Selling my house, had to move a few things out. Booked it online a couple days early, moved in, and got the 1st month free.

Jacqualin W. | Expérience générale |
Évaluation :

Easy access and friendly staff always. I appreciate that!

Marci C. | Expérience générale |
Évaluation :

Thank You, for all the Help.

Matthew M. | Expérience générale |
Évaluation :

VERY PROFESSIONAL AND COURTEOUS

Candace A. | Expérience générale |
Évaluation :

Always the best Customer Service!

Gerald J. | Expérience générale |
Évaluation :

From checkin to checkout excellent experience!

lauren r. | Premières impressions |
Évaluation :

Jack did a great job getting us set up in storage. The moving process was stressful, we were grateful the storage process was not! Thank you U-Haul

Barbara W. | Expérience générale |
Évaluation :

storage was a blessing during my flooded bedroom restoration.

Marci C. | Premières impressions |
Évaluation :

Thank you for a pleasant visit from start to finish.

MARIO L. | Premières impressions |
Évaluation :

Great customer service.. very helpful

MELISSA E. | Expérience générale |
Évaluation :

I want to give a shout out to Misty Wicks. We had a terrible experience at another U-Haul. You were kind, calm, cool and collected. Thank you for turning our day around!

Iona D. | Premières impressions |
Évaluation :

Very courteous and knowledgeable.

Jeff M. | Expérience générale |
Évaluation :

Thank you Tanner and Jack for all your help!

Colleen F. | Expérience générale |
Évaluation :

Staff is always helpful and friendly!

Regina B. | Expérience générale |
Évaluation :

The reason why I stored my items at this location was because it was air cooled. It was supposed to be between 75 & 85 degrees, but it was always just over 90 degrees.

Adeline A. | Expérience générale |
Évaluation :

Was disappointed on move out Day had asked to barrow a dolly to move a heavy dresser and was told to use the carts and lay the dresser down. Ended cracking one door in the dresser.

Amanda B. | Expérience générale |
Évaluation :

Great experience

Barbara W. | Premières impressions |
Évaluation :

this was a pleasant experience during a difficult time and the space helped to restore my living room to normal.

angela w. | Expérience générale |
Évaluation :

Great

Maggie R. | Premières impressions |
Évaluation :

Very efficient and friendly personnel. I chose the right place.

Colleen F. | Premières impressions |
Évaluation :

I have had multiple occasions to come into this Uhaul location. The staff in always knowledgeable and friendly.

monique p. | Expérience générale |
Évaluation :

U would highly recommend this place.

RAEANN S. | Expérience générale |
Évaluation :

Everything went smoothly, thank you

thelma louise t. | Premières impressions |
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All the staff I encountered were very helpful and friendly. Shout out to Misty, thank you!

Amanda B. | Premières impressions |
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Great service!

elizabeth h. | Expérience générale |
Évaluation :

Staff was pleasant and knowledgeable.

Robert B. | Expérience générale |
Évaluation :

Great place to do business with!

Lorraine E. | Expérience générale |
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No issues

Christine P. | Expérience générale |
Évaluation :

Everything was great until it was time to move out. I couldn't reach the store over the phone for days and called in to the corporate offices - they couldn't reach the store either.

Kristy M. | Premières impressions |
Évaluation :

Wade, Joy, Misty and Monica were a pleasure to work with. After telling them the horrible story about my trip, they took the time to make sure my check in went smooth. Wade was a rockstar!

mary h. | Expérience générale |
Évaluation :

I was very happy with this facility but after 5 years it was just time to get my belongs out but I would without a doubt recommend this facility to anyone you have always been so kind and fair to me .

Nicholas C. | Premières impressions |
Évaluation :

Very friendly

Donna S. | Expérience générale |
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I was very pleased with the Staff and seccurity

Carlia W. | Expérience générale |
Évaluation :

Thank you

Enda C. | Expérience générale |
Évaluation :

Great Service!

Justin A. | Premières impressions |
Évaluation :

Very friendly and easy to rent from.

darlene z. | Expérience générale |
Évaluation :

the whole staff was nice to work with

Brenda S. | Premières impressions |
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Everyone was very nice and helpful.

Diana S. | Premières impressions |
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Wade was great!

leslie n. | Expérience générale |
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Thank you for everything you guys were amazing!

Verna A. | Premières impressions |
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The customer service was and continues to be beyond amazing! Everyone I dealt with went above and beyond to help me through my stressful situation. What an awesome team!

Dawn R. | Premières impressions |
Évaluation :

The young gentleman was very nice and explained everything to me

Brian W. | Expérience générale |
Évaluation :

.

Victoria R. | Premières impressions |
Évaluation :

Very helpful & efficient

Lavona C. | Premières impressions |
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Everyone was very helpful.

Kevin B. | Expérience générale |
Évaluation :

no issues, thank you for a safe place to store my belongings

Janette S. | Expérience générale |
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I was very comfortable knowing my things where secure.

Doretha M. | Expérience générale |
Évaluation :

Outstanding Service!!

YVONNE J. | Expérience générale |
Évaluation :

Thanks to a great team

Rebecca M. | Expérience générale |
Évaluation :

I can not say enough good things about this location. They go above and beyond. The facility is VERY clean

Mary J. | Expérience générale |
Évaluation :

All of the counter staff were professional, Courteous, helpful and friendly. I was very impressed with the cleanliness of the storage area. Thank you to Misty and Monica!

Ralph P. | Expérience générale |
Évaluation :

Everyone was always super helpful they have great prices and great deals.

Paul Z. | Premières impressions |
Évaluation :

Good job.

Josh V. | Expérience générale |
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Everyone at this location was extremely helpful, and friendly

MOSES N. | Expérience générale |
Évaluation :

good people

Robert W. | Premières impressions |
Évaluation :

Very helpful

Kevin S. | Premières impressions |
Évaluation :

You have trained Dailen Ford well. He did a great job!

WILLIAM T. | Expérience générale |
Évaluation :

.

Nicole S. | Premières impressions |
Évaluation :

Very efficient, kind and helpful. Thank you!

Roger H. | Expérience générale |
Évaluation :

Wonderful place to store my belongings! EVERYONE was so helpful!!! Thank you Misty!!

Roger H. | Premières impressions |
Évaluation :

Misty and everyone who helped us was beyond helpful!! Thank you guys!!

Kris H. | Premières impressions |
Évaluation :

Your friendly staff made it possible for me to unload my very full pickup at no cost. After a very long drive, and with few options, Jack and the rest of the crew made me feel welcome. Thanks so much

Andrew L. | Premières impressions |
Évaluation :

Misty went above and beyond when helping us find a reasonable rate for a trailer...that was great!!!! Then Tanner helped us with get a storage unit. Thanks for the help The UHaul team was awesome.

KRIS O. | Expérience générale |
Évaluation :

Exceptional service

Sean B. | Expérience générale |
Évaluation :

The staff was always helpful and courteous. My only complaint is that the computer system seemed to be difficult for them to work. It took nearly an hour to get the storage unit setup.

RIZAL G. | Expérience générale |
Évaluation :

Keep up the good work

A2Z T. | Expérience générale |
Évaluation :

Excellent would have been the rating except for a snafu at the start where my auto payment was not placed on the account as promised causing an issue.

Eric D. | Expérience générale |
Évaluation :

UHaul has been great for my storage needs. The staff were very helpful and friendly.

windy louise r. | Réservation |
Évaluation :

The service was good

Diane A. | Réservation |
Évaluation :

Friendly and efficient.

Lloyd S. | Expérience générale |
Évaluation :

Great people always willing to help

Marcella B. | Réservation |
Évaluation :

Your new employee, Bryce, demonstrated excellent customer service skills. He was a pleasure to work with.

Rebecca M. | Expérience générale |
Évaluation :

Great location

Larry S. | Expérience générale |
Évaluation :

Was hard to get to unloading areas sometimes Also rented 2 units with free month storage deal mentioned it first time 2 days later got second unit didn't mention it was charged (was reversed)

Alpesh P. | Réservation |
Évaluation :

We had a 28 ft trailer coming from NJ and I was looking for a storage place that would allow this trailer to parked overnight. Uhaul would not accommodate our needs. Went with LifeStorage.

NABIL S. | Expérience générale |
Évaluation :

Keep it up always

Matthew M. | Réservation |
Évaluation :

VERY COURTEOUS AND PROFESSIONAL

kimberly S. | Expérience générale |
Évaluation :

My experience was good. I only wished they offer more large storage units, I had to rent and pay additional monies for an additional fee.

John H. | Expérience générale |
Évaluation :

All staff were friendly and helpful especially Ann.

Dave M. | Expérience générale |
Évaluation :

Staff was friendly and helpful. Even though their computer system was down it appeared that they knew the workaround and for the most part tried hard to get it done.

Larry S. | Réservation |
Évaluation :

No problems pretty simple and straight forward.

STEVEN C. | Réservation |
Évaluation :

Amy (your storage manager at the Gilbert and Guadalupe location) was amazing. She went above and beyond to crunch numbers for me about a tentative my and storage needs. Polished customer service ski

ROSA B. | Expérience générale |
Évaluation :

I highly recommend this facility! The office staff is very helpful. The units are clean and secure and I never felt I had to worry about the safety of my items.

Herbert L. | Expérience générale |
Évaluation :

You guys helped me more then you can know

Nicolas J. | Expérience générale |
Évaluation :

Great customer service

Julian M. | Réservation |
Évaluation :

Hi

Brent D. | Expérience générale |
Évaluation :

Secure and safe

Judy B. | Réservation |
Évaluation :

This was a very emotional and stressful move for me this time around. U-Haul manager and Leah were most helpful during this transition. I appreciated their patience and excellent cust serv skills.

ROBERT S. | Expérience générale |
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The crew there work really well at satisfying the customers. I had 7 U-Boxes to shuttle and they made sure they were ready and swapped out quickly with little wait time.

fred s. | Expérience générale |
Évaluation :

I made a reservation for a 5*5 storage unit & 4 hour pickup. My daughter got the pickup at 5:30pm but could not get the storage unit said I had to be there & unclosed at 7pm. In renting the truck &

Niki L. | Expérience générale |
Évaluation :

Facility was in excellent condition but the staff made it. They were so friendly and helpful.

Michael S. | Expérience générale |
Évaluation :

Everyone was extremely friendly and always helpful. I would recommend this facility the best I've ever dealt with. Thank you for all you did to make this as easy as possible.

Charles O. | Expérience générale |
Évaluation :

It met all my needs! Thanks again.

MELANIE T. | Expérience générale |
Évaluation :

Trevon and his staff were outstanding. Excellent customer service and extremely pleasant to work with!!!

Nina g. | Expérience générale |
Évaluation :

We have used your location for years. It’s always been a pleasant experience.

Michelle F. | Expérience générale |
Évaluation :

We moved out on the 9th. You refused to prorated our month and instead kept 100 dollars that should be ours. I will never use uhaul again for anything. You would rather double-dip than keep customers.

MARTINA H. | Expérience générale |
Évaluation :

Always helpful and super easy to work with.

Non reviews have been submitted for this location.

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