Évaluations des clients U-Haul Moving & Storage at Gray Hwy

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Gray Hwy

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Carl F. le

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Always good service and willing to go extra mile. I rent often and only use Gray Hwy location.

Darcell F. le

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Highly recommended. Very helpful.

Terry L. le

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No problems Very efficient.

Gregory F. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Le client n'a pas laissé de commentaire.

Rex D. le

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Le client n'a pas laissé de commentaire.

porchia b. le

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I reserved a unit for all of 3 days and didn’t end up moving anything in. The owner did not offer a refund, and when asked why there was no prorated refund, she never gave me an answer. Poor service.

Wilconna B. le

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No improvement! I admired the customer service, I was treated great ever time I went there for service. I definitely well go back for more service in the future, and will recommend that location to family and friends thank you so much for everything!

Joel F. le

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Le client n'a pas laissé de commentaire.

Amber M. le

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Le client n'a pas laissé de commentaire.

Keith B. le

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Location had good service,but was charged with overnight fee , when i was 30 minutes early and I signed it in.

joe f. le

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Great service. I pulled up and they came out of the door. I have been to this place twice and to many uhauls. This is the most organized and hard working uhaul I have experienced through the years

Vincent P. le

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Le client n'a pas laissé de commentaire.

Bryson H. le

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Customer service was terrible. The store manager had to be retrieved from her car parked in front of the store. Apparently it was too hot in the store for the store manager. No one was polite. Won’t be using this location again under current management.

Joseph C. le

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Get people that are trained in their job , rather than people that are there just to collect a pay check. They were slow. I had my truck only 2 hrs . When I arrived at my location, the pads were not in the back of my truck . I called customer service , they refunded my 10$ but my furniture was scratched which could have been avoided if they put the pads in . Customer service asked did they open and show me the back of the truck , no they didn’t or I would have noticed the pads were not there, I just assumed they did their job and put them in there. All they did was gave me the keys and took them over 30 mins to do simple paper work. I think I should be compensated for negligence. Have no more to say !

Latasha W. le

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Great place, always easy to work with. Fast service, nice ride

Joseph H. le

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Very fast pickup. Equipment was in great condition.

Lee H. le

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Le client n'a pas laissé de commentaire.

Ronnie A. le

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Le client n'a pas laissé de commentaire.

Brandon P. le

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The automatic text message that you sent was something new. The customer service representative let me know that it is used to return my rental via app. However it did not work for me and she tried it in the store and it did not work for her.

harold b. le

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I was in and out in 10 minutes, people there did a fantastic job

Robert G. le

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Le client n'a pas laissé de commentaire.

Christopher J. le

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Had to file a claim with your insurance due to the GM making my husband move the truck to a location in the parking lot that wasn't level and damaged the front fascia of our bumper that was JUST replaced

Margaret E. le

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Customer service was okay. However, the many discrepancies between the online experience and the location experience were extremely frustrating. The technology never seemed to work, the charges were just a bit more for each item, and in the end I felt a bit like I was experiencing a bait-and switch for the smallest items.

Jill T. le

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The staff didn't even acknowledge me when I walked in the door. It's a very clean and organized location but not friendly at all. I felt like the employees were going through the motions.

Sonya H. le

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I was under the assumption that the first 100 miles are free but when I returned the 15 foot truck, I was told that it didn’t apply to the truck that I rented. It ended up costing me more money than what I intended on spending. I was disappointed because it didn’t say that on the website. They need to be more specific.

Vickie D. le

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Le client n'a pas laissé de commentaire.

Brenda W. le

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Le client n'a pas laissé de commentaire.

Rebekah A. le

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Staff were slow, not quick to help you, and not very friendly.

Cydni B. le

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Le client n'a pas laissé de commentaire.

Brenda M. le

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Le client n'a pas laissé de commentaire.

Jasmin C. le

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We ordered a dolly and when we got to the Uhaul location it wasn’t in the truck . The store manger was very rude and rushed us to drop off items in the unit even though our rental wasn’t due at that t

KAREN R. le

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When I asked about the time the truck had to be in on 8/11 I was told around the time you picked it up. We picked the truck up @ 319pm and returned at 409pm and I was charged for another day of rental. I had no idea that it had to be dropped off to the minute. Lesson learned but I think the charges are not fair.

Russell C. le

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Le client n'a pas laissé de commentaire.

keith c. le

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They worked with me and I'm grateful, Great team work and friendly.

Kimberly I. le

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Excellent service.

cynthia r. le

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The experience I had with UHaul was very pleasant and professional, I would recommend U Haul to a friend or business, thank you for your Courteousy C Reed.

cHIqUITA B. le

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The staff was always friendly and helpful to me every time that I went there overall I did not have any problems thanks alot

Marie N. le

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The person who helped us through the entire experience was wonderful. He was knowledgeable and extremely helpful. He needs to be cloned!!!!

Charles F. le

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The storage part was great. The store part always had long lines, not the cleanest or neatest.

nathaniel v. le

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I was told that my 1st month of storage was free, but I paid $40 to a worker, for the storage, then $64.95 the following month.

vicki j. le

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I was pleased with the quality of customer services I received. The staff was great.

Alexis G. le

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Staff here were amazing! Not the experience I've had with all uHaul locations. They were friendly and helpful and had everything all hooked up and ready to go when I arrived. Definitely recommend

tisha l. le

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The general manager was very rude and disrespectful with a bad attitude when I asked her an question. My storage also had an lock on it that said non payment but I paid they just waited to take it out

chuck n. le

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The store manager Lakeza Singleton helped out immensly to support my moving needs. Highly recommended.