Customer Reviews for U-Haul Moving & Storage at I-20 & 360

9 215 évaluations

3020 I-20 W   Grand Prairie, TX 75052
(On West-bound I-20 access Road between Great Southwest Parkway and 360)

(972) 623-3575

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 8h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(972) 623-3575

3020 I-20 W
Grand Prairie, TX 75052
(On West-bound I-20 access Road between Great Southwest Parkway and 360)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 8h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise J. 
Évaluation :
2

No one there. Drove up to an empty lot and didn't see anyone working. Office empty as well. Finally saw the one person working but it took him a while to get to me. The location wasn't crazy busy - i just only saw one guy working in the half hour I spent on the lot and inside.

Harold W. 
Évaluation :
3

Gas was not 5 at the time of use of this truck

Bridgette M. 
Évaluation :
5

Excellent

alvir F. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Sufyan H.  |  Expérience générale 
Évaluation :
4

Maybe some more employees

Libby L. 
Évaluation :
5

Everyone and everything was efficient and great 👍🏿

Vanessa W. 
Évaluation :
5

Ne s'applique pas

Subek B. 
Évaluation :
2

Didn't have the two dolly's we reserved making our move horrid!!! The people at the front desk didn't seem to know anything! Check in took forever. Worst experience with uhaul ever! Not happy

JEFFERY P. 
Évaluation :
3

Had a trailer rented for 6 hours was late 1:30 still got charged for another 6

Manuel C. 
Évaluation :
5

Awesome staff!!!! ranking in the ultimate category with me in service.

Libby L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clint G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reuben M.  |  Expérience générale 
Évaluation :
4

Just keep up your high standards

Felix J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jamell C. 
Évaluation :
5

The staff was wonderful with a welcoming environment. The process was smooth from beginning to end.

Davis C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allan Y. 
Évaluation :
3

Recieved no checkout paperwork, had to drop off at third location after trying two others. The Uhaul website and app is full of misinformation and misleading.

Marc K. 
Évaluation :
4

N.D.

Michael C. 
Évaluation :
5

Store that I rented from,didn't extend my rental,had to call main number and they did a GREAT job

Danny D. 
Évaluation :
5

Well done

David B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Julian C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dominique C. 
Évaluation :
2

I called the location and the representative Caitlyn answered the call put me on hold and never answered the call. I hung up and called back she asked if she could put me on hold again. I told her I would like to be helped. She said I'm sorry I do have a line. I got in my car and drove to the location and there was no line. I was still on the line and Caitlyn is still standing behind the counter doing nothing. After about 5 minutes she calls for the next person in line. It was me still waiti my for her to pick up the phone to help me apparently just laid the phone down and didn't pick it up again. There was no music or tape asking to go on line. This not the first time I've had this happen all other agents or busy butCaitlyn is just too busy to get the next person in line. Undesirable but I needed a truck so I bit my toung

Theresa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrell M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ariah C. 
Évaluation :
5

Maddi, location manager showed excellent customer service and is second to none!

Edwin S. 
Évaluation :
5

Nothing y'all always take care of me.

Benef M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Curtis P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Colby G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen G. 
Évaluation :
1

Better customer service.

Francisco F. 
Évaluation :
5

My. Feed back on this Moving Center is this place is TOP NOTCH. FIRST CLASS OPERATION. The staff are great PEOPLE who go out of there way to help and accommodate the customer Your manager staff is the best I ever dealt with out of all the U-haul Center's in Nj. Pa.Fl. Tx. Theses PEOPLE treat there customers with Respect and Care about PEOPLE'S concerns. YOUR STAFF ARE AWESOME PEOPLE NOT ANIMALS. THANK YOU FOR ALL THAT YOU DO. ROGER SHEARER AND WANDA SHEARER... GOD BLESS YOU ALL THERE. THANK YOU VERY VERY MUCH. AWESOME PEOPLE..

ROGER S. 
Évaluation :
5

The staff was very friendly and helpful!

Paula M. 
Évaluation :
1

Drop off address as written on the reservation stops you on I-20W about 0,5 miles before the location. Terrible customer service, wouldn't answer the phone even for a uhaul rep calling on my behalf. I will use hertz or budget in the future. This was the worst experience ever with a company.

Jeff D. 
Évaluation :
3

Not give them a broken down truck.

Justin S. 
Évaluation :
5

Your customer service employees at the counter are super nice!

Tony S. 
Évaluation :
5

routine behavior

PAPY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa R. 
Évaluation :
2

Truck really needed a good outside washing. Be a tad bit more courteous and follow through.

Emma H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily S. 
Évaluation :
2

Lack of communication. When I picked up the truck I thought someone was gonna bring the truck around for me but I realized I had to go find it myself. Dropping off was about the same as far as figuring stuff out on my own or asking. Other than that I had a positive experience. My recommendation is for the workers to be clear on how what to do during pick up and drop off so no one is confused.

Christy N. 
Évaluation :
2

The team was huddled together but on one ever came to assist with the check in. I had to approach them and they only said I'll take the keys. Not the best customer experience.

Fred G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan W. 
Évaluation :
5

More. Staff to help out long wait times. Angelica and Cris. Are GREAT PEOPLE THAT WORK THERE AND. MAKE THINGS HAPPEN. AWESOME STAFF. I. MOVED MANY TIMES IN PA,NJ,FLORIDA AND NOW IN TEXAS.. GREAT. STAFF......... in. GRAND PRAIRIE TEXAS

Roger S. 
Évaluation :
1

They need to work on customer service and to call back customers and let them know they the mistake was made on there end I will not be renting from this location again nor will I recommend this location again

Chanelle W. 
Évaluation :
2

The mobile pick up foced me to scan my license front and back 3 times. The vehicle was fine, but there was only one exit as the arrows pointed you to a second exit that was blocked by cones and 10' trucks. The layout is inconvenient as I was forced to back up toward the entrance from I20 with limited viewing. The people were nice, the facility itself needs more thought. Also, phone service always takes 15 minutes to reach someone that sends you to another person who takes 15 minutes. I tried to switch locations for return and was told on the 2nd number I was required to call and hold for that this was not allowed. Makes no sense.

JENNIFER H. 
Évaluation :
5

Great customer service! Good people working at location and very helpful! Loved it!

Cedric W. 
Évaluation :
5

Mattie, the sales rep that assisted us was very pleasant and helpful. Due to several unforseen circumstances, we were an hour late returning the truck. Mattie called to check on us. I told her we were heading back to the center and explained what happened . We were not charged anything additional for being late.

Cynthia R. 
Évaluation :
1

The absolute very worst experience I've ever had !!! Uhaul should be embarrassed and ashamed of the way this store is operated by its manager " Mandy" and it's training of the employees ... total chaos!!!!

Robert C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlon L. 
Évaluation :
2

Ist truck ordered leaked large quantitles of oily fluid in my drivway after driving 0nly 4 miles. (Cost to clean up (75.00, plus th time it will take to clean up this mess). Very poorly maintaained. When returned to location for new truck, Employee Craig Jones was rude, ill mannered and in need of recurrent customer service training. This event cost me 2 hours of lost time making it impossible to do the 2 local trips I had planned. It also cost me 100 in idle wages for the loading help while this fiasco was sorted out. That is a minimumof 175 I lost. they also did not email me a receipt as promised when truck was returned. I have rented from this location several times before and now find I must choose another vender or location as I can not continue to loose money and time on a rental. It would have been cheaper for me to hire a moving company. Overall this was the worst experience I have ever had with UHaul. rRegards, Donna Sloan reference # 2220360 (817.905.9007)

Bert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

landry M. 
Évaluation :
1

I was charged a extra day when I turned trailer in before time. I asked guy at return desk do I need to go in he said no. He would take care of it obviously not please contact me to get this corrected asap 2148783213 Stephanie e

Stephanie E. 
Évaluation :
1

After paying for the service and fuel the vehicle why re you continue debit my card

taofeek A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose O. 
Évaluation :
4

Was a great experience once I got here - went to 5 locations and they did not have the trailer I needed

Ray D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia R. 
Évaluation :
5

I didn't notice any needed improvements

JEFFREY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diego G. 
Évaluation :
4

I had a poor experience with my drop off today. As previously mentioned, my storage reservation was not honored and I had to fix it myself by calling 1-800-GOUHAUL. I am disappointed that the burden of fixing these types of problems is placed on the customer as opposed to the U-haul personnel at the store helping/having access to see what storage units are available at surrounding uHaul locations. I also had another significant inconvience at the 3020 I-20 location in Grand Prarie, where I was ultimately referred to to complete a subsititute for my storage reservation. My tow dolly had been left at the I-30 MacArthur location since I no longer needed it, and when I was ready to leave the truck at the 3020 I-20 location they informed me I could only “split the contract” by calling the 1-800-GO-UHAUL myself. After 30 minutes on the phone, someone on the other end was easily able to resolve the issue. Why not give the people in the store the ability to solve these “issues”? Once I was done with the lady on the phone I just told the people in office she said I was good to fgo and that was that. 30 minute inconvenience that could easily be avoided if the in store personnel had the ability to resolve this simple “issue”. please address the reservation system and find ways to stop placing the burden of unfulfilled reservations on the customer. It would greatly enhance the user experience and make me more likely to use uHaul's services in the future.

Devin M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lena T. 
Évaluation :
5

Just keep the good people you have working for you.

Shirley S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ASHLEY G. 
Évaluation :
3

The lines to check in for the vehicles is insane. But the workers all work very hard in keeping the vehicles nice and tidy. Great customer service just the traffic is tough upon check in.

Alvan N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brandon G. 
Évaluation :
1

Staff were friendly, great and service fast! POOR RATING goes to UHaul. I WAS DOUBLE CHARGED for two days of rental when I only used the CAR Dolly for only 6 hours.

Ernesto C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eugene S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sharon T. 
Évaluation :
4

Rates more than doubled from $109 to $248 for the same trailer and time period. That's unacceptable. On top of that, I had to drive nearly 30 miles to pick it up vs. my preferred pick-up location. Packing blankets were not available there and I had to drive to Irving to pick them up. I was under a timeline and this has been the worst experience I've had with U-haul over the years. Although 10 % credit and an extra day given, it did not make up for the extra high rental price, gas, time and hassle we had to experience. It's disappointing that U-haul has resorted to price gouging the middle class.

John P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quentin E. 
Évaluation :
5

I have used this location numerous times without a single problem.

Arch W. 
Évaluation :
5

Person that received the trailer was extremely helpful and professional.

Horace R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norman C. 
Évaluation :
4

I pulled up to location to drop off trailer first to come back and drop off truck. There was a rude skinny person who had a attitude. He seem like an angry person. Wasn't pleasant experience because of it .

Ramon T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leslie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Max K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Diana P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

samantha M. 
Évaluation :
2

the staff was aweful

huy N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronda S. 
Évaluation :
5

Appliance dolly was not operatable. Unable to secure straps.

Kenneth K. 
Évaluation :
3

Tried to return the truck after hours and the U-Haul app would not upload photos. Contacted U-Haul for help and I was told that it was a technical issue and no one could help me and to leave the truck and the keys and someone would check it in in the morning for a $20 fee. I left the truck, took the keys with me and returned the next morning to avoid the fee.

Richard B. 
Évaluation :
5

Excellent service à la clientèle.

PAUL S. 
Évaluation :
1

The trailer jack broke and it cost me an extra day to unload because we had to wait until a repair truck come out to fix it. Then all he did was drop the trailer he did not repair it so I had to get a floor jack to reinstall the trailer after I unloaded the truck. then when we dropped off the truck and trailer the location that we were told to drop it off called and said they were going to charge me a wrong location charge.

Walter R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felicia H. 
Évaluation :
4

Ensure the ability to check in after hours

suzanna H. 
Évaluation :
5

Friendly but very busy. Had two trucks ahead of me. Instead of making me wait to drop the trailer they took it so I would not have to wait.

bruce C. 
Évaluation :
4

The air conditioner didn't work.

Demetrius L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve S. 
Évaluation :
4

To make sure there is enough equipment. I came at 9am and there were no dolly's which was very frustrating. Having to go to another location put me back schedule a little. But overall everything else was a breeze

Destiny M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelsey B. 
Évaluation :
5

The check engine light came on before I pulled of the lot, And the driver side sun visor was broken but the truck rode well.

Stacy B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rigoberto B. 
Évaluation :
5

Great service

Santos B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanessa E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela G.  |  Expérience générale 
Évaluation :
1

Inexperience employees made the entire process time consuming and costly. The same people handling the storage units also handles the trucks. I was late a couple of times on storage and I don't excuses my actions but you charge $35 amount late fee .And will call 2 and 3 times a day for money. It was a bad experience, I'll never use your storage again. Shirley Richards ex customer.

SHIRLEY R.  |  Expérience générale 
Évaluation :
5

Would use again. Staff is friendly and very helpful.

laura S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYAN K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYAN K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LARONDA A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shakira S.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WARREN J.  |  Expérience générale 
Évaluation :
5

She went out her way to show the storage. Great job

TONIA C.  |  Premières impressions 
Évaluation :
5

I have experienced a great deal of anxiety over this unexpected move. The staff and management at the I20 location are phenomenal. They helped me identify the proper storage unit and the right size truck for my move. They had everything needed for packing, it's a one stop shop! I highly recommend this location to anyone in a transitional state. Pam A.

Pamela A.  |  Premières impressions 
Évaluation :
3

Turned in my storage that same day the charge went through and the manager said i couldnt get my money back for the next month so i paid for an extra month that i dont even need.

Collin T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sharlene C.  |  Expérience générale 
Évaluation :
3

No comment

DONALD A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rivel H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul s.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brittanye C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn H.  |  Expérience générale 
Évaluation :
5

Very impressed

Arthur O.  |  Premières impressions 
Évaluation :
5

The team at this location was really 👍 nice

ennise s.  |  Premières impressions 
Évaluation :
3

The cashiers were knowledgeable and helpful answering all of my questions. While your lot attendant was aggressive borderline threatening on a issue of our rental space being rented to another customer while we were moving in.Gave the attendant my paperwork and never received it back that was resolved while I was waiting in line losing valuable work time as the facility would be closing down shortly.

WARREN J.  |  Premières impressions 
Évaluation :
5

Very appreciative U-Haul Storage is awesome have never let me down always there in a time of need way2go your business is appreciated thanks from my heart

Christine P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daisy M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa F.  |  Premières impressions 
Évaluation :
5

Thanks To Madelaine and Wonderful U-Haul Team Members For Making Our U-Haul Moving And Storage Experience The Best !!

Carlita D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DARREN D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mitchell W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul P.  |  Expérience générale 
Évaluation :
5

Only issue no one told me that the locker had been inspected and we could leave.I had to ask. Small thing compared to overall experience. Also disappointed I paid for the full month of January ( Dec.28) without a refund when I moved out 5 days later.

Paula F.  |  Expérience générale 
Évaluation :
5

Very pleased.......

Darlene F.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

carolyn g.  |  Expérience générale 
Évaluation :
5

It was a convenient location, climate controlled and safe.

Leslie V.  |  Expérience générale 
Évaluation :
5

Staff, and everyone was very friendly.

SAMANTHA W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAIWO A.  |  Expérience générale 
Évaluation :
5

Everyone was accommodating and friendly.

DWAYNE E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DWAYNE E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany M.  |  Expérience générale 
Évaluation :
5

The facility was always secure and clean. We've had are items here for seven years and only wish we could find storage near this quality at our new place in Alabama.

MIKE K.  |  Expérience générale 
Évaluation :
5

Great help, quick service flexibility

Amadou S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TANEKA R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elliott R.  |  Expérience générale 
Évaluation :
5

Respectful, organized, and made me feel comfortable being there. That's a great quality to have with storage renting. Good work. 

Brandon S.  |  Premières impressions 
Évaluation :
3

I just wish that my unit was more bigger and a better unit but it’s not so it will just have to do for now.

Melvin R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles L.  |  Premières impressions 
Évaluation :
5

I wad very happy with the way I was handled at usual The Manger Mattie was very helpful when I had problems. A ONE service.

Aminda M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bobby b.  |  Expérience générale 
Évaluation :
5

The key is friendly and knowledgeable staff. This location has strong management and excellent, outgoing staff.

Daniel W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gene C.  |  Expérience générale 
Évaluation :
5

I really enjoyed having my 5th wheel there , very clean and we'll maintained !!

Clarence A.  |  Expérience générale 
Évaluation :
4

Outside of the multuple calls texts and emails they Rock I've been a long time customer at this location

David B.  |  Expérience générale 
Évaluation :
4

The only issue was that they let Pods park near the storage entrance which took a parking space.

EVA R.  |  Expérience générale 
Évaluation :
5

Maddy was very helpful and knowledgable about sizes and pricing for each rental unit. She took the time to discuss what I needed to store ,climate controlled or non controlled .and the right rental agreement/ size/price for my needs and the process was made so easy by her. Thank you UHaul Team!

Robert D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CINDI B.  |  Premières impressions 
Évaluation :
5

I had a good experience being that was my first time coming to that location I want to thank all those who help it was four people but the 2 names I remember was lupita an Dustin The other 2 was a young lady who just started an another young lady with blonde highlights who look Hispanic they all dis a great job with assisting me

Davion R.  |  Premières impressions 
Évaluation :
5

I enjoy having my stuff at u-haul cuz my stuff is safe and well took in care of even if there's an issue u-haul works it out

Aminda M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gene C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ura M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WANDA L B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alfred H.  |  Expérience générale 
Évaluation :
5

This was the Best storage that I have rented and Yes I would recommend this as the BEST

VANESSA S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jason m.  |  Premières impressions 
Évaluation :
1

I wouldn't have rated it poor but they will not pro rate the monthly rate after check out. $99,95 paid on the 18th. Moved out the 23rd & nothing refunded back. I will never use this facility again for that reason

Ronny P.  |  Expérience générale 
Évaluation :
5

All the staff was helpful and courteous. Maddie was super helpful and very kind through my entire stay. Thank you for Maddie.

shereen t.  |  Expérience générale 
Évaluation :
5

Amazing customer service. Upon arrival I was greeted with a warm welcome. Madelaine Mchugh assisted me in finding the perfect space for my trailer. What can I say. She's a rock star. A literal earth angel walking amongst us sinners. Overall great experience. Would highly recommend. Great location and better staff.

Joe A.  |  Premières impressions 
Évaluation :
5

Thanks for a safe clean and friendly service and storage place keep up the good work.

RUBEN R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erika N.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Walter G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glorian G.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Carla T.  |  Expérience générale 
Évaluation :
5

All of the staff friendly and helpful! Great Customer Service.

Jereshia M.  |  Premières impressions 
Évaluation :
5

Location provided great customer service and all employees were consistently helpful!

Deklon S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZENITH J.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Prince C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert G.  |  Premières impressions 
Évaluation :
5

The facility was well-maintained the staff was all good people thank you

SOLOMON R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cheryl H.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Donovan K.  |  Premières impressions 
Évaluation :
5

Thankful for the staff, very friendly and helpful

Milton E.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

niieya C.  |  Expérience générale 
Évaluation :
5

Uhaul is the best! I was in a serious situation of losing my storage unit and the GM Manger and a wonderful lady by the name of Madalyne Rue was a God send because they made a way for me to keep my storage and worked out my issues and payments. I was so pleased with the patients they had with me and treating me with respect and understanding my situation. Thank you so much for having employees like them it really makes a difference and gives people hope!

Bianca J.  |  Expérience générale 
Évaluation :
5

They went above and beyond to make sure I got what I needed. Thank you - s

Shelly H.  |  Expérience générale 
Évaluation :
5

Thank you for your excellent customer service and facility upkeep.

Gail J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAIWO A.  |  Premières impressions 
Évaluation :
5

The general manager has an amazing attitude and great to speak to. The workers are also great (the morning crew) Madison went above and beyond ..

jorge H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meoshea J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

johnny w.  |  Expérience générale 
Évaluation :
3

Unfortunately the elevators are not working and they didn't have a eta as to when. My unit is on the second floor. But no discount was given for the inconvenience of not being able to use elevator.

KATHIE K.  |  Premières impressions 
Évaluation :
4

I feel that if you vacate the storage unit early that you should get that pro-rate back. Also there should be more parking for loading up at the dock.

Viviana W.  |  Expérience générale 
Évaluation :
5

Buy buena

ALVARO G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Romana F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kortni M.  |  Expérience générale 
Évaluation :
5

They made an annoying situation relatively peaceful.

ANTOINETTE D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joe s.  |  Premières impressions 
Évaluation :
5

The staff was so accommodating and friendly. I will recommend and use again

laura S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge H.  |  Premières impressions 
Évaluation :
5

This location had everything I needed and the process was swift in and out! The staff was always courteous and gave service with a smile! I would definitely recommend this place to anyone needing storage, packing supplies or Uhaul transportation!

Rozlyn E.  |  Expérience générale 
Évaluation :
5

Very friendly staff and the manager was very helpful and polite!

Joseph V.  |  Premières impressions 
Évaluation :
1

While I will say the staff did their best to accommodate us so we can get the requested storage size, when we got there the size was not available. We were told that it was first come serve basis. We agree to take whatever that was available. However, as we started unloading staff, it was disappointing that the supervisor on the shift was orchestrating a scheme to steal clients's items. They stated they thought the items were left behind, meanwhile we saw one lady who was not in uhaul uniform opening clients boxes and bags, and then the supervisor allowed her to pack in her car. The supervisor needs to be fired. You can call me for more information. Because we witnessed this, we cancel our reservation.

Essi H.  |  Premières impressions 
Évaluation :
5

Madeleine was OUTSTANDING! Hopefully she's in a managerial position because she possesses strong leadership/problem solving skills!

FRANCES D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig J.  |  Expérience générale 
Évaluation :
1

The office did not have my reservation. I showed them my confirmation on my phone and the guy helping the girl stated he didn't have any reservation in their computer. They could not offer what we had reserved so we had to take a smaller unit that did not hold all of our items. Very disappointed!

David S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

krystal a.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEITCHA J.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex D.  |  Expérience générale 
Évaluation :
5

Mag and the staff were amazing, hence why I rented a storage from here. I would recommend this to anyone looking for any type of rental!

JUAN MANUEL R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

zenobia a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren C.  |  Expérience générale 
Évaluation :
1

While customer service on the phone was fantastic, the actual results were beyond unsatisfactory. I can with great confidence say that the lack of accuracy of the statements, and the running around I had to due in the truck for 3 extra days due to those inaccuracies, and the inconveniences I experienced having to deal with these things during my work week, make this by far the worst customer experience I can remember.

COLLIER J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Romana F.  |  Premières impressions 
Évaluation :
4

Great people to work, with friendly

SAMMIE A.  |  Expérience générale