When I reserved my trails I got 1 price, when I came to pick it up I got another. The person who was there when I picked it up was not at all friendly and didn't seem to care at all about my questions, she didn't listen and put the wrong return time. . The person who did my reservation was great, talkative, and helpful. The actual pick up/hookup and drop off were good both of the yard persons were friendly and helpful .
PAUL H.- Texas TX
- Grand Prairie
- 75052
Moving Truck Rental in Grand Prairie, TX at U-Haul Moving & Storage at I-20 & 360
3020 I-20 W
Grand Prairie,
TX
75052
(On West-bound I-20 access Road between Great Southwest Parkway and 360)
(On West-bound I-20 access Road between Great Southwest Parkway and 360)
Services dans cet établissement :
Pour nous contacter
3020 I-20 WGrand Prairie, TX 75052
(On West-bound I-20 access Road between Great Southwest Parkway and 360)
Services dans cet établissement :
Heures
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 8h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Grand Prairie, TX 75052
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
Your online inspection did not work. The license upload online did not work. It wasn't a good experience. Please improve your online booking for a better customer experience.
KELE K.- Rating:
- 5.0
All was good!
Chris P.- Rating:
- 2.0
Upon the return of my rental, I was told you go outside and find an attendant and give them the keys then I could leave. I told the clerk that I was expecting a refund for my unused mileage. He told me that it would be automatically returned to my card and to just go find an attendant. Needless to say that's what I did and the attendant didn't check mileage or fuel level. Later on that day I received a call asking when I was going to return the rental and I explained to the young lady that I returned it within two hours after renting it. She said she look into it and take care of it. I still haven't received my refund and I'm very upset because I knew I was being told wrong information upon the return of my rental. The guy that gave me the instructions was very unprofessional with me and it was unacceptable. The young lady that did my rental very professional and pleasant. I will not use this local again however.
ANGELA D.- Rating:
- 4.0
Thank you to the gentleman that unhooked my trailer and was so kind. helping seniors is awesome..
ROLAND S.- Rating:
- 3.0
Online reservation was a nightmare
MICHAEL M.- Rating:
- 5.0
The people that helped me at this location were very courteous and efficient. No complaints.
DAVID K.- Rating:
- 5.0
It's great location and good people
HASSAN A.- Rating:
- 5.0
The people need to be more aware of items going out I did not get the pads. Was suppose to get a refund and have not received it as of yet.
ALLEN H.- Rating:
- 4.0
Not a thing Craig knows his stuff is very professional, efficient, effective and his manners are awesome. He's the best thank u.
Marvan C.- Rating:
- 4.0
This is the second time in 1 month that I rented a truck from a Uhaul location. The first time was in Amarillo,Tx. Both times I did not get my receipt emailed to me. Please send me my receipt from this last rental.
JOHN L.- Rating:
- 1.0
Staff and manager were rude and slow.
NANCY MARIE D.- Rating:
- 3.0
The virtual check in agent didn't introduce or explain the verification process I didn't realize I needed someone as a reference or I'd have prepared someone. It would be nice not to have to go into the store still doesn't the key if you do virtual. It was a little tricky finding the drop box in the dark but overall good experience. Oh yeah one light in the cab stayed on after a while for no reason.....so that was a little bothersome
Stephanie B.- Rating:
- 4.0
I recieved additional charges without explanation.
NATHAN B.- Rating:
- 3.0
location is out of the way bad excess very poor entry to highways
ROBERT J.- Rating:
- 5.0
Customer service was excellent today!!!!
DAVID R.- Rating:
- 2.0
Waited to get the equipment, had to find someone after waiting, location wasn't even busy at the time. Gave me equipment that wasn't even on the property.
ANGELA R.- Rating:
- 5.0
Don't change a thing
MYRON M.- Rating:
- 4.0
Customer service (2 ladies) that were helping people check out were efficient and friendly. I had a terrible experience trying to use the mobile app to get my rental. The rep that called me hung up on me when I started to complain about the process. It took me 20 minutes to try to submit the information online (picture, pictures of drivers license, and contact information). The cell phone reception and WiFi at the Uhaul location were terrible so it was very difficult to hear him and then he hangs up on me when I complained about the long online process. I ended up going into the lobby and checking out, took about 5 minutes. Improvements are needed for checking in and getting your loaner online. I am technically competent and do everything else online.
VILADDA V.- Rating:
- 2.0
They charge 4 days I kept it 2 days
MEGAN B.- Rating:
- 5.0
Keep up the great work. It was a pleasure to get a vehicle to move my stuff on short notice
JUNIOR G.- Rating:
- 5.0
A job well done and the customer service was great and the staff was very helpful and friendly
LARRY L.- Rating:
- 3.0
Not accommodating
JOSHUA S.- Rating:
- 5.0
Awesome
JULIUS R.- Rating:
- 4.0
I could have used alittle more instructions being a first time user but was able to figure it out.
SHIRLEY R.