Le client n'a pas laissé de commentaire.JAMES F.
Customer Reviews for U-Haul Moving & Storage at I-35 & Berry St
Pour nous contacter
Fort Worth, TX 76104
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Good customer service and a nice inside store with plenty of moving supplies like boxes tape and other supplies to make the move easier. The return was fast and easy. Very friendly and helpful.MARK G.
Easy drop off, accurate bill, nice staffROSS M.
Le client n'a pas laissé de commentaire.PEGGY R.
Le client n'a pas laissé de commentaire.Alejandra R.
Hire more people, I waited for over an hour because there was only one employee working.DANIEL A.
The man who hooked-up my trailer on October 16th was very helpful and nice. Je la recommande fortement.ROBERT V.
Bad customer serviceEroro o. | Expérience générale
Le client n'a pas laissé de commentaire.LAURA C.
Victoria is great ! Very helpful!DAVID S.
Le client n'a pas laissé de commentaire.Marsha G.
I would have preferred a pick up location closer to my home but I understand the daily inventory is dynamic and not easily controlled for all variables. The pickup location was very well managed.William M.
Le client n'a pas laissé de commentaire.Heather B.
Michael was a great help!ADAM M.
My only complaint is that U-Haul (not the individual locations) would not allow my to drop off the trailer in Columbia MO where I live and there are 3 U-Haul locations, but instead I had to drop it off 25 miles away.JOSEPH K.
Mr.Michael was great very friendly and his work ethics areðŸ’¯Thanks for being so nice to me and my dog ðŸ• BeanðŸ™TRENNA F.
Bring Ken Birch back!JUAN C.
Michael Neff's store in Fort Worth is excellent. He is personally helpful, friendly, and service-oriented. I will do business with him again.Ed C.
Le client n'a pas laissé de commentaire.JOHN N.
The associate who greeted us wasn't the friendliest, but did say thank you as we left.Amy W.
Le client n'a pas laissé de commentaire.LAIN L.
You people were extremely courteous I was in and out and return was in and out thank you U-Haul and all of the associatesCURTIS LEWIS W.
The uhaul was not reliable by any means took me more hours to move wasn't professional about will never come there againSHUMKIA E.
Awesome job!!MICHAEL Z.
Le client n'a pas laissé de commentaire.BRENDA R.
Le client n'a pas laissé de commentaire.MICHEALA S.
Le client n'a pas laissé de commentaire.ALICIA J.
Le client n'a pas laissé de commentaire.JOHN W.
Great serviceEroro o. | Premières impressions
I can't see anything that can improve. I experienced good and friendly service at this location.JOE B.
Le client n'a pas laissé de commentaire.LEANNA E.
Le client n'a pas laissé de commentaire.Duane D.
Both the lady and the gentleman assisting were friendly and helpful. Be patient though, they may take a moment to get to you but it's just because they're taking time to provide quality service to everyone.ERIN G.
Side mirror would not stay out at highway speedsCLAY A.
Le client n'a pas laissé de commentaire.JOHN G.
The entire staff are amazing. Manager Mark has been the most impressive customer service representative and manager I have encountered in my lifetime!!! Thank you!!!ANDREA B.
Le client n'a pas laissé de commentaire.SEAN S.
Any issues I had were not with the pickup/drop off locations but with the UHaul app. It hung, spun, and was generally unhelpful. I had to rely on location personnel to deal with the rental of my equipment as the app was pretty much worthless.Brian A.
Le client n'a pas laissé de commentaire.Alexandra B.
After having to rent from different locations different states, so far this location by far has the best service. Thank you for the serviceruben V.
Le client n'a pas laissé de commentaire.Johnny B.
Le client n'a pas laissé de commentaire.EDDIE T.
Le client n'a pas laissé de commentaire.Sean F.
Le client n'a pas laissé de commentaire.ROBERT R.
The staff at the location was friendly and helpful. However the cab of the truck and the windshield were not clean.KATHERINE S.
Le client n'a pas laissé de commentaire.WILLIAM B.
Not sure what I was doing wrong, but had great difficulty a couple of times starting the truck. Pushed the brake, jiggled the gearshift and steering wheel, but nothing seemed to allow me to turn the key. Something eventually broke loose both times, but I had to just stop turning it off for brief stops.JOE C.
App doesn't work and asks too many questions. Had to redo check in in person. The store was great.SAROD D.
U-Haul service was very good recommended it to everyoneARLETHA W.
Great serviceRONALD V.
Michael was pleasant and professional.CHRISTOPHER L.
Customer service was outstanding. I would not go anywhere else to get service they are the best and very helpful. The customer service representative will be addressing the issue of the strap.Debra S.
Friendly and helfulMICHAEL S.
Tori is an exceptional employee. Friendly, competent, and efficient, she has helped me twice in the last month. She's way above the rest. Please thank her for me.petewr F.
Le client n'a pas laissé de commentaire.Frannekia J.
Le client n'a pas laissé de commentaire.DWIGHT C.
Le client n'a pas laissé de commentaire.Cynthia G.
Le client n'a pas laissé de commentaire.franceen N. | Expérience générale
The temperature like I had has a short in the headlights that go on and off when you hit the blinker switchARTHUR W.
Super guy at the drop off location. Very professional service.JIMMIE G.
Great service by Bryan. Helped us out with questions and was very professional.SARAH S.
Le client n'a pas laissé de commentaire.PATRICIA A.
The people were very nice and helpfulYOONSIK L.
Took 3 trucks to find one road worthy. Retuning after hours, the web site does not work. "Customer service" is a joke, 15 minutes to get put back on hold for 35 minutes while waiting at night in a bad neighborhood. Frankly that is unacceptable. Then the receipt came with incorrect starting mileage that charged me more. Now I have to argue with them to get a refund.CHARLES M.
Le client n'a pas laissé de commentaire.Daniel L.
Excellent staffChristopher K.
My rental went as well as could be expected. Your employee was courteous and competent, wow the equipment worked just fineGEORGE B.
Check vehicles to prevent accidents.Keosha P.
The employees were really helpful in showing us different storage sizes prior to getting ours. They were very friendly and welcoming. And they also get a plus one for helping me find my cat! She was hidden under one of the trailers and she helped me find her and got her out for me. That's a good on in my book!ADRIANA C. | Premières impressions
Le client n'a pas laissé de commentaire.BRANDI P.
Le client n'a pas laissé de commentaire.CHARLES R.
Le client n'a pas laissé de commentaire.Jerry M.
Le client n'a pas laissé de commentaire.DENNIS M.
Le client n'a pas laissé de commentaire.ALYSSA W.
Nothing y'all did a very good job. ThanksSANDRA F.
The owner of this uhaul rental was very disrespectful and tried to manipulate me for me money. I asked about the rate for extended days, and then said never mind I just need it for the original time. He said, â€œWell now that you mentioned extended time, you have to rent it for that amount of time now.â€ I told him that's not what I wanted to do and then he claimed that he was worried that I didn't have the money to pay for the rental for any amount of time. I will never go back to this location and would not refer anyone to go here.THOMAS H.
Le client n'a pas laissé de commentaire.Andrea H. | Expérience générale
Nothing- everything was wonderful!ANTRICE N.
He gentleman working there did an excellent job. He was friendly and knowledgeable and efficient, although he probably could have used some helpGeorge B.
Le client n'a pas laissé de commentaire.WILLIE B.
FIX YOUR APPJohn S.
There were only 2 employees on a busy day.Morgan C.
Le client n'a pas laissé de commentaire.SAI M.
Easy check in. Organized and helpful. Second time to use them and will be using againELLEN W.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.ASHLEY R. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM L.
Le client n'a pas laissé de commentaire.CASTULO O.
Le client n'a pas laissé de commentaire.ROBERT W.
Le client n'a pas laissé de commentaire.LUIS P.
Directions not clear. Inside staff not very helpful.ROBERT P.
Le client n'a pas laissé de commentaire.MICHAEL CRAIG L.
Le client n'a pas laissé de commentaire.ASHLEY M.
Le client n'a pas laissé de commentaire.Caroline S.
Just keep up the good work.David J.
Follow the golden customer rule Customer's are first and not being put on hold or waiting to be serviced when there are clearly two people on staff but choosing to wait on one customer I didn't understand why I was ask to wait when the owner could have quickly helped me return the vehicle owner and manager was very unpleasant appearances are very deceivingAnn P.
Le client n'a pas laissé de commentaire.SCOTT C.
pickup location was understaffed with only one trained agent (who was injured and struggling) assisted by a young man who was working his first day on the job. They did the best they could but the Sunday morning rush to drop off and pickup equipment completely overwhelmed them. Had to wait about 1,5 hrs to pick up a truck which was fully reserved prior. Lost a lot of productive moving time that day. Improve: hire more people and take care of your injured employees.Paul M.
The gentleman parking the returns was extremely nice.ROBERT B.
Easy drop off experience, friendly staff and easy to find.Rebecca C.
Work on your customer service. Friendliness & communication can go a long way.Maria G.
If you could hire more people like Mike that would be great. Although he was the only one at the store he was unbothered and professional courteous and just downright friendly. His customer service skills were par excellence which unfortunately are sadly lacking in today's and has been for years. He made our rental as hassle free as possible. He deserves a raise a bonus or something that shows that he is appreciated. Thnx for "listening"LEE L JR G.
Le client n'a pas laissé de commentaire.Rebecca N.
Le client n'a pas laissé de commentaire.Earnest J.
Don't let me reserve moving that will not be available then push on me the ones you do have available, last time I use U-Haul for moving trucksRoberto M.
Location was short staffed Sunday morning when a lot of trucks were being returned -but employees were friendly and helpful in directing us to online return site which was very user friendly.Jennifer D.
It’s easier to access it’s reasonable.corazon z. | Expérience générale
Le client n'a pas laissé de commentaire.James N. | Expérience générale
Le client n'a pas laissé de commentaire.Dan R. | Expérience générale
Best everLATONIA M. | Premières impressions
Le client n'a pas laissé de commentaire.robert h. | Premières impressions
Mike was a great help and provided exceptional customer serviceDavid F. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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