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JIMMY M | Overall ExperienceSelf Storage Units in Fort Worth, TX, 76104
U-Haul Moving & Storage de I-35 & Berry St
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U-Haul Moving & Storage of S Fort Worth - Altamesa
3450 Altamesa Blvd, Fort Worth, TX 76133 View Available Units4.8 miles from this location -
U-Haul Moving & Storage of S Fort Worth - Altamesa
3019 Altamesa Blvd, Fort Worth, TX 76133 View Available Units4.8 miles from this location -
Storage Depot Altamesa
3351 Altamesa Blvd, Fort Worth, TX 76133 View Available Units
(U-Haul Neighborhood Dealer)4.8 miles from this location -
U-Haul Moving & Storage at E Lancaster
5032 E Lancaster, Fort Worth, TX 76103 View Available Units5.0 miles from this location
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- 4,0 - Cote moyenne des clients
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The staff was nice, but the facility was poor. It improved once there was a change in management, but half of my belongings were ruined and had to be thrown away. There was leakage from the roof and it leaked a black oil like substance and my furniture, clothing and an expensive painting. The substance was leaking all down the door of the storage space as well. The crickets were excessive! They were dead and all over my belongings as well each time I did a routine check or to retrieve something. I’ve used UHaul storage a lot but this one was by far the worse! Once again the staff was nice, but the facility not so much.
DEMETRA L | Overall ExperienceThe customer service is trash the people that work there are lazy they're mean unhelpful they're always upset about something and they take it out of the customers really do need a new general manager Eli is a terrible mean and loud spoken person
manuel m | Overall ExperienceA+ I recommend anyone looking for storage or hauling U-Haul is your place and Eli and his crew were excellent
henery b | Overall ExperienceThe staff were very funny and kinda of helped as much as they could. My storage unit was not well at all it so happened that 2week while my belongings were in there it happened tostormed like crazy . All of my boxes and clothing got soaked. The manger helped me with a tarp so I could cover my flat screen. And also offered me a bigger unit to move my stuff. But I couldn’t move it all myself unfortunately. But they definitely need to run some sealer on those units. Other than that, loved the staff they were very nice.
AMBER R | Overall ExperienceIt took them days to get back to me about moving out I had to call and call and call. Also water got into my unit and nothing was said about it.
Neida S | Overall ExperienceHalf of my boxes were damaged due to water getting in the storage unit causing multiple items to mold and have to be thrown out. Ridiculous over-charged prices ripping off veterans is a real scum way to conduct business.
Thomas H | Overall ExperienceEli and his partner were the best, thank you for making us feel like home in a new city! 😊
Mariah O | First ImpressionsOther than not being able to access my storage 24 hours everything was great the guys behind the counter were awesome very helpful storage unit was bigger than I thought great experience would definitely recommend and use again
isaac t | First ImpressionsSaffro's pretty good day, I'm very friendly. Are you combinating and new exactly what need to happen to get? Whatever I needed done, and it was fine. Had a good time, and it was a very nice and dynamic place.
james r | First ImpressionsApon arrival storage unit I was renting was not clean and still had items in it plus a horrible odor. Attendant use a leaf blower to blow out unit and that was it! I still had to go in and finish cleaning old boxes out of the unit. And this was after booking over a week in advance.
john r | First ImpressionsUnit was flooded and had a terrible customer service experience. Insurance company was fine but the flooding was very preventable if I could’ve been told that there was a leak (staff was very aware there was leaking) and I lost over $2000 worth of items due to the flooding. Was told I would have to move my stuff out. Nobody offered to help me get a different unit or waive rent so I was charged for 2 months of rent while my unit was gathering mold with no instructions. Terrible.
CHANDLER H | Overall ExperienceStaff is great. Super friendly and helpful. The outside storage lot does need cleaning. Junk everywhere. But the indoor facilities and store were very clean and presentable. I wish access was possible after the business day but that seems common at a lot of facilities.
Jeremiah R | First ImpressionsLa empleada que me atendió súper amable todo me resultó súper sencillo la verdad lo recomiendo el lugar
gustavo f | First Impressions