Évaluations des clients U-Haul Moving & Storage at King St

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at King St

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Victoria B. le

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Nothing! They are sometimes slow in dealing with customers, but they are thorough.

Susan E. le

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Le client n'a pas laissé de commentaire.

Andrew T. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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I used the online checkin but was unable to complete because the location did not function

Jose Q. le

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Le client n'a pas laissé de commentaire.

tommy J. le

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Great service at desk and yard when rpicked up and returned

Brian D. le

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Le client n'a pas laissé de commentaire.

Rick S. le

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There was a blown out tire in the inside of the truck that we had to dispose of when we got home to load up.

Gary B. le

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Pretty efficient and easy process. Friendly staff when I was there and they were working hard and extremely helpful.

Nathaniel C. le

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The credit card readers were not working so every transaction had to be entered manually. The salesperson entered the card # in wrong and told me my credit card was not valid. I asked them to re-enter it and it was fine. They were out of the boxes I needed. They also didn’t have the blankets I reserved and I had to drive to a different location to get them.

Matthew G. le

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The entire process from reservation to return was simple. Employees were courteous and helpful.

Jacob S. le

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Le client n'a pas laissé de commentaire.

greg W. le

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Le client n'a pas laissé de commentaire.

Marlana L. le

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Le client n'a pas laissé de commentaire.

Richard F. le

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Le client n'a pas laissé de commentaire.

Jason H. le

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Very convenient getting in and quick and easy dropping off. So helpful when moving to have things go so smoothly.

Nicholas T. le

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Le client n'a pas laissé de commentaire.

Diane W. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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Le client n'a pas laissé de commentaire.

judith J. le

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The staff was wonderful in all areas! I highly recommend this location!

Scott L. le

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1 guy with check out and check in he was great but needs 3 people too run this facility give me 20 an hour i will run it cdl driver

Paige A. le

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Le client n'a pas laissé de commentaire.

Chadwick B. le

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Le client n'a pas laissé de commentaire.

Judy M. le

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Second time we’ve used this location. Great experience both visits.

Charles A. le

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Le client n'a pas laissé de commentaire.

Sean M. le

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Agent who helped me pickup equipment (car trailer) was very helpful and knowledgeable. Equipment was ready to go at agreed upon time. Unfortunately the agent who helped me return equipment did not know how to safely work around vehicles and could have very easily gotten hurt or caused equipment damage with his actions.

Thomas L. le

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Le client n'a pas laissé de commentaire.

Zachary V. le

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Do not go to TWO Brothers on 2176 Savannah Highway. Sketch place that was not open nor left a key out for me. I would rate them a 0.

Christian B. le

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Le client n'a pas laissé de commentaire.

Barry I. le

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The GM was awesome!! She is certainly an asset to Uhaul. She told me she’s been with Uhaul for 35 years.... she is awesome!!

Ben C. le

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Each time I go here the staff is not friendly one bit. They are lucky to monopolize downtown Charleston. I also called in advance from Pennsylvania to ask about the audio situation in the truck because of my long drive and the employee said I have no idea, you can check when you get here.

john G. le

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Le client n'a pas laissé de commentaire.

Charles S. le

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Rude customer service. Spoke to me with no respect

Lloyd S. le

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Le client n'a pas laissé de commentaire.

Labon H. le

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Le client n'a pas laissé de commentaire.

Shane G. le

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Good people here that are ready to help

Lee G. le

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😳👍

Max S. le

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TJ assisted us and he was awesome! Super helpful, friendly and personable. He was very professional and walked us through the whole process.

britney S. le

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Had to call the cops because no one would come pick up the ubox after 3 calls. Spent over an hour trying to get someone here. Horrible. Never using uhual again

Clint S. le

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My experience with charleston crew was great. But in DC, we had the hardest ime arranging an additional ubox that it made me want to never use uhaul again.

Jonathan M. le

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Good people and great location!!

Steph T. le

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The guys were super friendly and helpful. Check-in was painless. Facility is in a nice, safe area.

william g. le

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after only a wk my mattress (which was new/spotless) has a huge stain from what looks like a leak in the ceiling! Lock was non functioning which caused much inconvenience! Too bad, GREAT location!

Cheryl B. le

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I honestly never stepped foot at the facility. It was a holding/storage area for our U-boxes.

william g. le

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I ended up moving out. It was just bad from the service to the facility! I was only there 2 weeks. my nearly new mattress had a big stain on it!! How??? Leaky roof? Rat pee?? But they don't care!

Darrin s. le

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Carol the General Manager, is very rude and she took her slow time registering me for my purchases and she also screwed it up. Whn it was brought to her attention , she was very nonchalant ,and rude

Debbie C. le

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Great guy working Sunday, Sept 2 manning the whole place with truck check-ins, propane refills, storage unit rentals. All with a smile on his face. 2 thumbs up!

JOHN S. le

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A few broken items in U-Haul box shipment Help crew were pleasant, careful and professional

Manny G. le

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Carol and crew are the best.

Allison J. le

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Horrible place

Lewis J. le

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The staff were as pleasant as possible considering they were so understaffed. It took an hr and a half to pick up my pod and ovr 30 minutes just to drop it off. Hire more people!

Hillary B. le

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I received much help from the employees at this U-Haul location. However, the u-box (wood) was swollen from rain and would not shut. Then delivery was late. ridiculous that there is only one driver.

Salvador H. le

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Everytime I went there the Owner was very rude and I always waited in line for a long time.

Joseph H. le

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I’m still waiting for someone to reach out to me regarding my experience! It’s been 2 weeks since my delivery was delayed and I incurred more expenses that I should be compensated since you failed!

Peggy R. le

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Staff not always friendly and sometimes acted like I was a bother to them. Not always this way, but often.

Timothy K. le

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The Ubox experience was awful, I was never told the boxes would be delivered late (almost by a week) and have not be able to get anyone to help with the guaranteed deliver date nor reimburse .

Grace L. le

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I really wish I would have gotten the gentleman's name that helped us. He was by himself with a line to the door and somehow managed to give every one of us exceptional service! Give that man a raise!

Richard O. le

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Good people!

HighTide C. le

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Mike was the ONLY employee that I wanted to deal with - All others parked cars in front of the units(and in handicap)leaving no spaces although we asked them politely not to. This is why we left.