Évaluations des clients U-Haul Moving & Storage at L St

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at L St

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Douglas A. le

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I really don't get the reservations online. I guess I get the no money down at reservations, but why not just close the deal there instead of a $0.00 receipt followed by several emails to complete the reservation online. Other than that - I've rented tow trailers and a truck in the past month and that's my only complaint.

Daniel K. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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I no longer use other area u-haul providers. This location is the only one in a 75-mile radius that I trust to meet my requirements with no complications.

Susan D. le

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Le client n'a pas laissé de commentaire.

R B. le

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Le client n'a pas laissé de commentaire.

Helen C. le

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Le client n'a pas laissé de commentaire.

Paul E. le

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Le client n'a pas laissé de commentaire.

Larry V. le

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Le client n'a pas laissé de commentaire.

Justin M. le

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Great help you had here October 7th&8th... There is hope for the younger generation.

Laurence H. le

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Strongly Suggest the 6X12 trailer have a tongue jack for connect and disconnect from ball hitch.

Byron B. le

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Le client n'a pas laissé de commentaire.

Rodney G. le

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Having changed delivery destinations seemed to be quite confusing to ALL Representatives except U Haul Moving and Storage at L Street in Omaha. I had stopped at the original return location on 10/4/19 to discuss the location change, was told NO PROBLEM? No one could give a return location in Omaha NE? It was as if I had never discussed changing return location with anyone? Seemed like a waste of time to stop at the original return location in Fenton MO to discuss how to extend the move location. I should have returned the trailer in Fenton, and re-rented, seems it may have been the simple way to do it? Again, discussing it at the original return location and having Beiers get on the phone with U-Haul to extend the move from Fenton MO to Papillion NE proved to be a waste of time ? Thankfully U Haul Moving and Storage at L Street in Omaha knew how to Handel the issue! I was very surprised to se a Late Return Email as I had made the effort to stop by the original return location to prevent any surprises.

James S. le

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Lock on back was broken and unusable. When I picked the truck up on Friday there was no key for the lock NOW I understand why. Dash surface by windshield was loose and rattling around. Very noisy in cab. This was the worst rental that I have gotten from this location. Extremely poor maintenance

Richardduane M. le

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Everyone we came in contact with was very nice and helpful.

Malik C. le

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Le client n'a pas laissé de commentaire.

Kevin B. le

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Returning was a little difficult due to limited staff.

Matthew E. le

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Le client n'a pas laissé de commentaire.

Alexander W. le

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Le client n'a pas laissé de commentaire.

Ron D. le

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Le client n'a pas laissé de commentaire.

Diana W. le

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John & the other associate was very helpful.

PAula Z. le

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Le client n'a pas laissé de commentaire.

James M. le

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Everything was perfect

Michael G. le

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When I received the trailer it had scraps of carpeting padding and debris in it. Also, there was some kind of asphalt crab adhere to the tire was created a clipping sound when I was driving and removing. Lastly, when I came to return the trailer and was over 20 minutes early on my return, they instead of checking me in forgot to and then decided to automatically charge me another day of rental without my consent and the only way I found it was I'm good at this and I double-check things always want to come see if any answers. They did refund an hour I thought it was kind of ridiculous that somebody automatically charge you when it was their fault they didn't even really apologize for it so beware and double check your charges on your cards. Otherwise I've rented here for years and they've done a decent job I'm not sure what's happened this last time.

Eugene T. le

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We had picked a location much closer to us in August & got notification a day before pick up that this was the new location. This location is fine except it was not close to us and hard to exit. Staff was great as well as truck.

Shelly H. le

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Staff is always helpful and professional. Great Service Team!

Suzanne M. le

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Well I liked the old location right next to the new warehouse area. Parking is terrible now. It would be nice if there were more locations spread out. U have many locations towards downtown area but nothing between downtown and the 84th street location. I had no idea you had to sign on to an app and set up an acct when bringing the truck back. It sucks when your tired and exhausted and you have to do all of that. Sometimes there are no trucks available when u need one. Who wants to schedule when we don't know what are schedule is. Its all good though. The move is done.

Neal J. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Le client n'a pas laissé de commentaire.

Victor R. le

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Le client n'a pas laissé de commentaire.

Paul S. le

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The parking, layout, & flow of the redesigned facility is poor. The computers were down during pick up in the morning and again at drop off that night.

Sandra A. le

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Have the truck close to pickup and direct us a bit better instead of just saying take a right out the door towards the alley and your truck is there and just verify the number of the key ring is the truck number on vehicle and you can park your vehicle in lot on otherside of alley by the fence. We had really no idea where we were going. We will use this location again and again but, this time was the worst experience we've ever had in Omaha in 3 years. Just saying.

Daniel M. le

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Le client n'a pas laissé de commentaire.

Daniel M. le

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Had an issue or two in the past here but did a great job this time around!

Carlos L. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.

Joe J. le

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Quoted me the wrong price and charged me for it. Deceitful

Shelly H. le

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One of the Best U-Haul Locations I have worked with.

Gregory B. le

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Le client n'a pas laissé de commentaire.

Samuel H. le

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Great customer service and go above and beyond to assist in providing a positive rental experience.

rishab R. le

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Great and quick service! With no wasted time.

Corey H. le

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I will not use this storage facility again . Way overpriced compared to other facilities in the area, water got in my unit and ruined some of my furniture with mold, other issues ...

JASON S. le

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Clean, friendly, trustworthy, and reliable. Absolutely recommended for your storage needs.

Domingo Antonio D. le

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was very busy---long wait to be served.

Erika G. le

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Staff friendly able to have contact even though I was 1300 miles away

Crescentia P. le

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Very nice people nice location

Joyce B. le

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Good people.

Tammi A. le

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Nice experience

Alexander S. le

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The facility and staff were very friendly and accommodating.

Peggy H. le

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Very nice staff to work with and VERY CLEAN facility.

RAYMOND C. le

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We had a short notice, state-to-state move. The entire process was quick and easy. Offering a 30-day free storage unit at destination...genius! Very helpful while we figure things out on this end!

mark y. le

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Great facility to work with the last 6 years with moving moving my children in and out of Creighton university and their respective places in Omaha and Des Moines. The entire staff deserve praise.

Samuel H. le

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Great customer service.

Samuel H. le

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Always helpful and professional when working with this location. Resolves issues promptly and with patience.

Kokousse W. le

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Clean space.

becky b. le

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I was charged for a month of storage I’m not using returned my storage in 6/23 yet they took another months rent out the same day I expect it to be put back in my account immediately!!

Alyssa S. le

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The last day there, there was a lot of trash and boxes near the donation corner but other than that everything went well and I would come back!

mack b. le

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Fantastic job.

Donna T. le

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The staff was great and the service was excellent.

teteyi t. le

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Clean, cheap and secure.

Donna T. le

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Best customer service ever!

Jay f. le

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The secured area was the best part of renting there.

Michelle M. le

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:) Had a great experience renting storage from Uhaul. Employees are very helpful

Peggy H. le

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Very polite, helpful, and kind. Really felt cared about. Great customer service and attitude.

Keturah C. le

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Great staff. Great customer service. Would recommend services.

Alica H. le

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Best staff ever

Xiomara L A. le

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Everyone at this location was super friendly and professional. Definitely would recommend this location over anyplace else.

Alica H. le

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The customer service providers and management have all been exceptional in assisting with rentals and supplies. Can't say thanks enough for all their time and efforts. Great location and great crew.

Mary R. le

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Na

Chris H. le

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Very clean facility and friendly and courteous staff.

Marckell g. le

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Great staff

Jamie S. le

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Got two free units for 30 days with the promotion! This is a huge stress relief when you’re moving!

sarah c. le

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I had no problems at this facility and was treated kindly!

Samuel H. le

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Only challenge was floor repair next to unit covered items in storage with fine concrete dust. Contractors need to seal area better when doing floor repairs.

johnathan l. le

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Excellent Facility. When there was a prob. with credit/debit card payments we were quickly notified and were able to correct in a timely manner. We were holding daughters apt. furn. while in tex.

Amien n. le

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Unfriendly customer service

Roger W. le

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Friendly, efficient, excellent equipment and excellent storage facility. This store has great management.

Marla R. le

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Thanks

Sherri G. le

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The people we dealt with were very accommodating. The free storage unit that was given to us, was quite clean. Thank you for your attention to business.

Samuel H. le

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Always great service and friendly staff. No complaints!

Samuel H. le

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Have had exceptional service at this location. All staff are friendly and great to work with.

Fran I. le

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The 800 number made mistakes on my phone number which I repeatedly corrected verbally and online. The same with other messages. Like putting me on ealert. I called to check my balance prior but...

David C. le

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Very helpful getting us set up with our storage unit. Clean and secure facility.

John J. le

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Amazingly clean, quiet and secure facility. We are very pleased. Thank you.

ED H. le

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Everyone was very friendly and kind during my time at U-Haul ! Thanks Ed Hays

BRUCE M. le

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Because of some extra storage needs related to my business, I used rental units at your facility for seven years running and never had a bad experience. Thanks for your professionalism.

TYNNETTA R. le

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Staff has a friendly tone when speaking with you. Truly appreciated.Facility appears secure however things were taken from my unit, my lock was changed and this was never resolved. No recommendations!

YOLANDA H. le

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Thx 4 everything

Samuel H. le

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Awesome staff and service.

Samuel H. le

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Great staff and service

Drew Q. le

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None

John R. le

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..

Roger S. le

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When I went to remove my contents that were stored they were covered with a layer of grit. I had to clean it myself before I could have it moved.

Mary E. le

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They were always nice and pleasant. Would definitely recommend them, and use them again when need be