Le client n'a pas laissé de commentaire.JOEL W.
Customer Reviews for U-Haul Moving & Storage at Lamar Ave
Pour nous contacter
Memphis, TN 38114
(@Lamar Ave and Semmes)
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Cedric R.
Le client n'a pas laissé de commentaire.Regina W.
Le client n'a pas laissé de commentaire.Regina W.
Le client n'a pas laissé de commentaire.Virgil J.
I will be back soon! Great serviceBrenda H.
The gentleman who waited on us was very professional, however, since he was the only one working we had an exceptionally long wait. The van's windows had to be washed us.Melvin M.
Need someone to contact me every they charged me was wrongDomineatris W.
Nothing everything was great looking forward to using your service again. Mercilarry B.
The staff at this location is always courteous with a pleasant attitudeSHIRLEY B.
Is kind of slow long lineMicheal W.
Le client n'a pas laissé de commentaire.Stephanie V.
I got accused for crack In windshield but I didn't do it at the worst location at Uhaul on Lamar ave in memphisEdward D.
Customer service. Knowledge of equipment return. When I tried to return the lady told me I would have to come back the next day and return the Van. Also told me it would not do any good to call 800 Uhaul because they would tell me the same thing, but of course I have rented before and I knew the information she gave me was wrong. Think I will just change my location on rental.Mary S.
The original storage was reserved for the Mendenhall location. I pick the truck up and they say they don't have a storage available. So I ask the worker if she can call another store. She did and Lamar had 1 climate control available. I go to Lamar and the unit smells like mildew from the rat poison materials they put down. I had to take any items that were clothing, cloth and mattresses to place in a friend's garage in fear that they would be damaged beyond repair. This is totally frustrating as it was a Sunday and close to closing time. They need to maintain their units wit an odorless product. My movers were having reactions from being in the unit any length of time.stephanie w. | Premières impressions
Le client n'a pas laissé de commentaire.Mario N.
Keep up the great work !Yolunda M.
Le client n'a pas laissé de commentaire.Jereline H.
The staff was fantastic I could not have asked for better help and assistance while I was there. They were truly amazing.Christopher L. | Expérience générale
Le client n'a pas laissé de commentaire.Roxie H.
Le client n'a pas laissé de commentaire.MICHAEL F.
Le client n'a pas laissé de commentaire.JOEL W.
Le client n'a pas laissé de commentaire.TENESA B.
DO NOT go to this location. RUUUUUUUNNNNNNNNN.Corles A.
Le client n'a pas laissé de commentaire.Edward L.
Le client n'a pas laissé de commentaire.Debra W.
Continental breakfast for customerskasey N.
No elevator present. Had to climb up stairs with boxes to unit. Very inconvenient!!William J. | Online Move In
Excellent customer service, keep up the great work!!!lenora L.
Change the hours to pick up and drop offGlenda G.
Great customer service and help with trailer.Reed S.
Le client n'a pas laissé de commentaire.JOEL W.
No improvement needed everyone and everything is excellent and thanks for your service
Le client n'a pas laissé de commentaire.Craishun J.
Le client n'a pas laissé de commentaire.charian H.
Le client n'a pas laissé de commentaire.Glenda G.
Le client n'a pas laissé de commentaire.JOEL W.
Truck returned why you keep sending me emailssheila P.
Le client n'a pas laissé de commentaire.terrell R.
I would not improve a thing!Victor C.
I do believe I was mis-quoted on the milesFREDA B.
I was texted to pick up truck in collierville 1 day prior then in the morning texted Germantown no truck then I had to drive to the hood in Memphis so it was very inconvenient and was told had to return to Memphis that was 1 st time I had a bad experienceTim H.
The young that was there when I went to get the vehicle was the only one there and handle her customers very professionallyCheryl F.
Keep the two lady employees there customer service is beyond professional and very accommodating to me as a customer thank you U HAULVera W.
Le client n'a pas laissé de commentaire.Zoe M.
Le client n'a pas laissé de commentaire.Cheryl G. | Expérience générale
Keep the good work up.Glenda G.
Le client n'a pas laissé de commentaire.Bianca C.
Le client n'a pas laissé de commentaire.ANNETTE H.
Le client n'a pas laissé de commentaire.Shefora O.
Outstanding service!!!CHARLIE A.
U-Haul app and website lack the ability to change sn existing reservation. Also, there doesn't seem to be much of an integrated inventory management system. It is difficult to know what location has what, especially when renting more than one item.Richard H.
The truck was old, and it was a little gas in the tank.Joseph W.
Great Service/ thk you!!!!louis B.
I would like a redundGavon H.
Nothing...it was a wonderful experience!CARMILLA T.
Very nice staff, convenient location, great overall experience each time I used your serviceCharlie L. | Expérience générale
Seriously really tried to have someone arrested over a stolen uhaul. The uhaul wasn't stolen and you this is crazy .Rochelle C.
Le client n'a pas laissé de commentaire.ELIZABETH M. | Expérience générale
Le client n'a pas laissé de commentaire.Chris L.
Le client n'a pas laissé de commentaire.TERRELL R.
Le client n'a pas laissé de commentaire.Larry M.
nothing everything was coaster !rosie L.
Le client n'a pas laissé de commentaire.Danyell C.
I can't remember her name but the lady at the front desk yesterday 04/09 was awesome and she was very helpful. I will be back.Tyia B.
Not a thing! Mrs. Annie Mae is the best! U=Haul is very lucky to have her! She is the prime example, what customer service is all about.joycie M.
Better posted drop of rules signsroy M.
The ladies were very niceDayna N.
Le client n'a pas laissé de commentaire.Rafe D.
Le client n'a pas laissé de commentaire.Tonya B.
Keep up the great job on LamarELIZABETH M. | Premières impressions
customer service was greatcecelia G.
Le client n'a pas laissé de commentaire.Tyria P.
Thank you for your hard work and patience with us. We had to move and remove within a span of thirty days and they helped us make it possible. We also noticed your trucks and equipment all over the city. Keep up the great work. And we will be there soon to say "Thank you U-haul!!!! valleria b. | Expérience générale
In and outanna mae G.
The truck smelled like cigarette smoke when I got it and I had to call in to inform customer service because there isn't a place on the check in form for something like that. When I went to return the truck every entrance had been blocked off and the only way to get in was to go around to one driveway on the busiest part of the intersection-it's a heavy highway with semi trucks and lots of traffic. The only way to get in is to go around just about a mile around this huge block. They would not comp me the mile because they blocked off the driveway.LAUREN B.
Le client n'a pas laissé de commentaire.Melden M.
The service was good but needs more employees at this location. Had a lengthy wait for my pick-up because of shortage of staff. The staffing shortage is overwhelming to customers & only one person assisting 10 or more customers at once, but overall I will use this location in the future if neededdelois B.
I looovveee the customer service. Thank u for a quick n somewhat easy process Janielle W.
Le client n'a pas laissé de commentaire.Marcia N.
You don't need to do anything y'all are doing a great job I was very pleased with the way everything wentmelvin B.
The unites was clean. It give 201 popular jail cell vibes, but it was clean.Raeayria I. | Premières impressions
I will NEVER I MEAN NEVER use your trashy AZZ service AGAIN!! The Manager is RUDE , Unprofessional !! No need to call the District Manager cause she has already said he not going to do anything but send your complaint back to HER!! NEVER EVER will I do business with YOUR company AGAIN!! 25 Dollars to sweep out of a truck THATS CRAZY!! I see why you can't do any work the manager to dust buying Perfume and other stuff from people coming up there to the store , If people show up to work on TIME we could have avoided this whole situation, only ONE person at the store waiting on people and checking people in is CRAZY!! because someone could have went through the checkpoint with me and NOT tell me to leave the keys in the truck and we good and then u charge me 25$ for cleaning a sheet of paper out the back of a truck!! I thought that was part of your JOB!! NEVER EVER AGAIN!! 🤬🤬🤬🤬🤬🤬🤬🚚🤬🚚🚚🤬🤬🤬Debra B.
Le client n'a pas laissé de commentaire.Tristan J.
Great service and nice management Quick easy, I don't touch anything, come and service hook up ready to goVan Q.
Le client n'a pas laissé de commentaire.Jaiden B.
Manager was nice and professional....!! Forget her name but was professional and fast. In and out!!,Derrico M.
Le client n'a pas laissé de commentaire.kameshia S.
Le client n'a pas laissé de commentaire.Maria C. | Expérience générale
Le client n'a pas laissé de commentaire.Catherine J.
Yes the young lady was really niceConnie J.
Le client n'a pas laissé de commentaire.XAVIER M. | Premières impressions
Le client n'a pas laissé de commentaire.Louis T.
Le client n'a pas laissé de commentaire.lequita M.
Nothing, Anna was Amazing, I Enjoyed working with her. Anna is very understanding, very accommodating and pleasant! Thank you Anna for all your hard work!Adrianne B.
Excellent team work and service.JOEL W.
Ä¶eep up the good work.thomas C.
Nothing, everything was great keep up the good work. 😊👍💙JOEL W.
Please contact me and we will discuss.Roger F.
Le client n'a pas laissé de commentaire.Deandre H.
Le client n'a pas laissé de commentaire.Tanisha C.
Le client n'a pas laissé de commentaire.Darryl E.
Thanks you guys for your assistance!Mitezan B.
Excellent team work and customer serviceJOEL W.
Le client n'a pas laissé de commentaire.Marvina G.
Great Customer Service. Appreciate Anna Mae and staffâï¸âï¸âï¸rhonda T.
Thank you for helping our housing situation move woth positivity. Your staff Anna Mae and Charlie are always willing to help. Both of them helped me yesterday to get in and out of my storage unit before the storm started. Please tell them thank you!!!valleria b. | Premières impressions
Le client n'a pas laissé de commentaire.Md Monirul H.
Everything was great including Anna she's a gem.👍👍Jacqueline M.
The customer rep at the lamar location was exceptional. She made sure my every need was met and I stayed with my budget.Resheta C.
The team is very curtious. They explained everything and that made it an easy transition.valleria B.
Le client n'a pas laissé de commentaire.DeeDee B. | Expérience générale
Le client n'a pas laissé de commentaire.jackolyn t. | Premières impressions
Le client n'a pas laissé de commentaire.laqunzia b. | Premières impressions
So much mishaps with this location. Not to mention being over charged because of an inconvenience caused by "the manager" .charlotte d. | Premières impressions
Le client n'a pas laissé de commentaire.pamela w. | Expérience générale
I appreciate the U-Haul Team Representatives going the extra mile to ensure I would receive a storage rental upon availability. They are an awesome hardworking team!Quantara T. | Premières impressions
Le client n'a pas laissé de commentaire.Gloria B. | Premières impressions
Staff was very helpful and did a great job of getting me in and out! Will most definitely come here again.Kenton E. | Premières impressions
Le client n'a pas laissé de commentaire.latricia t. | Expérience générale
THERE WAS NO STORAGES AVAILABLE & ALSO THEIR WASNT NO TRUCKS FOR RENT EITHALatausha M. | Premières impressions
Le client n'a pas laissé de commentaire.Sharmeem R. | Premières impressions
Le client n'a pas laissé de commentaire.Ceretha E. | Premières impressions
Rat infested !!!! Nasty and customer service sucks from the ladies in there !! They knew previously to me renting the unit but never mentioned anything about it until a rat hopped out on my daughter chest !! Don’t rent here the gates never work just awful!!Lakesha D. | Expérience générale
Le client n'a pas laissé de commentaire.Tammy D. | Expérience générale
They mice issues all my belongings have mice droppings in them not satisfied with thatKIMBERLY W. | Expérience générale
The staff was very friendly and helpful and I was very satisfied with their service☺️☺️APRIL B. | Premières impressions
I didn’t no the Storage was upstairs,,and the Unit is to hot ,,for people to have to carry there Furniture back & forth up them stairs 🙏🏾 That don’t no one pass out,,that so unprofessional to me,,it need to be a better way,,Litkesha c. | Premières impressions
Le client n'a pas laissé de commentaire.Kevin B. | Expérience générale
Le client n'a pas laissé de commentaire.Trinity B. | Premières impressions
Didn't like the way male employee at 3020 Lamar , talked about I didn't pay my bill I thought this was so disrespectful. Keep your mouth off of paying customers.Debra G. | Expérience générale
Le client n'a pas laissé de commentaire.DOREEN M. | Expérience générale
Le client n'a pas laissé de commentaire.Dejuana J. | Premières impressions
The security gate was broken and from what I am told has been for awhile. I never saw rodents but the rat trap and piles of rat poop make it clear they have a problem.Christopher L. | Expérience générale
Le client n'a pas laissé de commentaire.Stacie J. | Premières impressions
Le client n'a pas laissé de commentaire.Elton M. | Expérience générale
Le client n'a pas laissé de commentaire.Marlin F. | Expérience générale
Le client n'a pas laissé de commentaire.ROY K. | Premières impressions
I had trouble with the rental truck starting and worker was there within 10 minutes and had it running immediately, and explained the issue and what to do if it happened again. Very patient and informative.Anna L. | Premières impressions
Le client n'a pas laissé de commentaire.Patrina W. | Premières impressions
Le client n'a pas laissé de commentaire.ANIESHIA C. | Expérience générale
Le client n'a pas laissé de commentaire.Renardo C. | Expérience générale
Le client n'a pas laissé de commentaire.Marlin F. | Premières impressions
I surely use you guys again, if need be.Lesteonia K. | Expérience générale
Le client n'a pas laissé de commentaire.Chernika M. | Premières impressions
* if the machine broken & no one is on duty , you're not getting in the storage that day .Laquita S. | Expérience générale
The staff was very professionalFreddie C. | Premières impressions
Le client n'a pas laissé de commentaire.Angela A. | Expérience générale
Le client n'a pas laissé de commentaire.Sheila C. | Premières impressions
Need elevators. Stairs are tough.RETTA J. | Expérience générale
Le client n'a pas laissé de commentaire.Cheryl G. | Premières impressions
Thanks so much the staff was very helpful with the questions I may had they’re answered was also helpfultheresa j. | Premières impressions
Le client n'a pas laissé de commentaire.VIVA F. | Expérience générale
Very unprofessional staffJIMMY Y. | Premières impressions
Le client n'a pas laissé de commentaire.Roberta B. | Premières impressions
Le client n'a pas laissé de commentaire.Deauzhane M. | Online Move In
This facility was exceptional in every way. They were so helpful and friendly and renting my storage locker was a breeze. I high recommend this facility for anyone. The location is easy to reach and the hours are so very convenient.Jacqueline H. | Expérience générale
very niceCorey M. | Premières impressions
Le client n'a pas laissé de commentaire.Doug S. | Expérience générale
Common Sense Courtesy ~was enough for Me to Rate this location with Well done for the environment itself~Mercy H. | Expérience générale
Jasmine gave me excellent customer services. She made sure I understood everything and was very helpful in assuring me that my belongings would be in a secured space. She deserves a Gold Star!sharon s. | Premières impressions
I do not remember the young lady's name who helped me when I closed out my contract but I did want to say that she went above and beyond to accommodate our needs and I really appreciated her professionalism and outstanding customer service.Kathryn L. | Expérience générale
It was upsetting to not be given a downstairs unit as requested. I'm disabled and storage was upstairs and very difficult for me.Janette B. | Expérience générale
Miss Jasmine was amazing! The process was easy and straight forwardALEEAH B. | Premières impressions
The ceiling was leaking and all my things got molded!!!!Joy R. | Expérience générale
I was very pleased that they worked with me since I wasn't in town very much. Staff was very helpful.Curtis T. | Expérience générale
Le client n'a pas laissé de commentaire.Jessica D. | Expérience générale
The place has a lot of trash lying around and the lot is so full you can't navigate the trucks into storage area to unload without assistance (moving stuff around to make way). They DID assist us for which we were thankful, it's just the place was disorganized and quite a mess.Janette B. | Premières impressions
Ya'll Rock #1shelia w. | Expérience générale
They only had 1 cart per building and no elevator for the upstairs rooms which made it difficult to move in with big furniture and appliances.Shuan F. | Expérience générale
Great experience with Jazmine! Looking forward to returning to use the Lamar Semmes location for future business.MARLENE F. | Premières impressions
This place was convenient and the staff friendly.Patsy W. | Expérience générale
this is the second time I've used them, everyone is always friendly and willing to assistance. I especially want to thank them when the storage door broke they fix it quickly.ADRIANNE G. | Expérience générale
Staff was friendly & professionalYoni Z. | Premières impressions
Very good service.VANESSA J. | Premières impressions
Staff was nice, welcoming & helpfulKenya J. | Premières impressions
SUPER GENERAL MANAGER AND WONDERFUL STAFF! I GIVE THEM A BILLIIN LIGHT YEARS OF RECOMMENDATIONS! ~SUNSHINESHANNON W. | Premières impressions
I had a lot of things lost/damaged due to mold growth in just a few short months. But if it were not for that very important fact, I would give it a higher rating. Management was AWESOME!CaSandra W. | Expérience générale
Personnel were very helpful especially because once I told them what I wanted, they showed me space but acknowledged that location didn't have what I needed and was not open the hours I required.Mary Lou M. | Réservation
No commentsAntrolique S. | Expérience générale
Thanksashinik j. | Expérience générale
Good experienceEdward W. | Expérience générale
Storage place is awful anybody can go in, unit was to small, very inconvenient, to much money, they changed my storage place at the last minute from union to Lamar didn't upgrade my unit when I changeKevin S. | Expérience générale
I hate leaving feedback but I get 7 emails a day. I hope if I fill out the survey, I will get less emailsBryon B. | Expérience générale
Services supplémentaires à cet emplacement
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Camions à vendre
Nous offrons la plus grande sélection de l'industrie!