Le client n'a pas laissé de commentaire.Kevin C.
Customer Reviews for U-Haul Moving & Storage at Larkin District
Pour nous contacter
Buffalo, NY 14210
(Off Van Rensselaer St between Exchange St and South Park Ave)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ALAN MORRISON S.
Le client n'a pas laissé de commentaire.MICHEAL R G.
it was one of the oldest units however the pleasant rep let me know immediately and it suited my purpose well.MICHAEL J B.
Nothing at all. Hands down the best experience I've had with uhaul in a long time. I highly recommend using this location for all your uhaul needsElay O.
Nothing at this time, overall excellent service and equipment.JOSEPHAUGUST P.
Found mouse droppings on my belongingsMelissa H.
Trailer was blocked in had to jockey around and took awhile to get hooked up. Was unable to move the car blocking it. Trailer was rusty and damaged. No spare tire. When returning no assistance during hours of business.Joseph H.
Le client n'a pas laissé de commentaire.Patrick F.
Le client n'a pas laissé de commentaire.F. Hartwell J.
Le client n'a pas laissé de commentaire.KELSEY J.
Le client n'a pas laissé de commentaire.AZEEM M.
This time our van was filthy in the cargo area. The passenger compartment was filled with dog hair and smelled of wet dog. That said, I always get GREAT service at this location! My experience this time was the exception, not the rule.LEAH A G.
Le client n'a pas laissé de commentaire.CATHRYNEJEAN M.
Le client n'a pas laissé de commentaire.Sojourner H.
Le client n'a pas laissé de commentaire.LARRYL II W.
Great experience.james s. | Premières impressions
Le client n'a pas laissé de commentaire.DOUGLAS D L.
Le client n'a pas laissé de commentaire.Victor M. | Premières impressions
Le client n'a pas laissé de commentaire.ENDY A.
Everything went smooth . I kept the truck for 2 extra days . No problem. Good ratesderek R.
Le client n'a pas laissé de commentaire.LAKEISHAN P.
Great service . Would just be easier if I could pick up my rental at the larkin location rather then traveling to other locations to pickup my rental a little inconvenience.David I. | Premières impressions
Le client n'a pas laissé de commentaire.henry P.
The man who checked me in was very friendly & helpful. He made it a good experience & much less stressful, thank you!Tricia A.
great and quick had trailer ready to goBRANDONANTHONY H.
The customer service you should be proud of,they were wonderful !WILLIAM S.
Le client n'a pas laissé de commentaire.JESSICA S. | Premières impressions
Le client n'a pas laissé de commentaire.Holly H.
Le client n'a pas laissé de commentaire.DEBRAR Z. | Premières impressions
Le client n'a pas laissé de commentaire.joselyn s. | Premières impressions
Le client n'a pas laissé de commentaire.Celia B.
Le client n'a pas laissé de commentaire.Joshua J. | Premières impressions
Le client n'a pas laissé de commentaire.Nicholas M.
Pressure wash the trailers free of iced over marker lights, turn signals, and ratchets so they are operational. I had to find a car wash just so I could safely operate the trailer, let alone use the wheel restraints.JAMES JEFFREY B.
Return was impressively smooth, service person efficient and friendly. Location was well laid out, neat and professional looking. Will use this location whenever possible!Macia A.
Each individuals I worked with made my visit much better than it had to be. Very helpful during a snowstorm.TODD MICHAEL A.
Le client n'a pas laissé de commentaire.AVERYLYNN R.
Le client n'a pas laissé de commentaire.HELINA RISEIRY M.
Le client n'a pas laissé de commentaire.john F.
Le client n'a pas laissé de commentaire.Thomas G.
Le client n'a pas laissé de commentaire.Wynton R.
I cant think of anything that could make the uhaul rental experience any better. Your call service was very accommodating and I was very greatful that you were able to extend my time with the equipment too. I was also relieved to see uhaul offered multiple moving helpers to load and unload me. They were fast, careful and pleasant to work with.Diana D.
This place is fantastic... The sales team are helpful and courtious and friendly. When you need to get the moving done this is the one. Give them a try you won't regret it.. It's a one stop moving and storage center.. The area is clean and comfortable... Mr. WillieWillie T.
Le client n'a pas laissé de commentaire.GARY RICHARD O.
Le client n'a pas laissé de commentaire.IJNNEZAKKEE A. | Expérience générale
Le client n'a pas laissé de commentaire.DANIELJ L.
Le client n'a pas laissé de commentaire.Shatia S. | Expérience générale
Le client n'a pas laissé de commentaire.Glen H.
Attentive and helpful attendant.Rafael A.
I took truck and second day morning I start my driving and it was little snow and I turned wiper on but the both wiper blades are very bad even I tried to get antifreeze washer on windshield and tank was empty!sumir S.
Le client n'a pas laissé de commentaire.HAMOUDM Z.
Le client n'a pas laissé de commentaire.HENRY RICHARD JR L.
Le client n'a pas laissé de commentaire.MATTHEW C S.
Le client n'a pas laissé de commentaire.Kevin G.
Very clean and staff was very helpful ! Would recommend and come here again!Rasheena C. | Premières impressions
Good Evening .. JUST WANNA LET YOU KNOW .WE HAD THE PLEASURE OF HAVING KEVIN RIVERA HELP US WITH ARE RENTAL TODAY .HE MADE IT SIMPLE WAS VERY HELPFUL. HE IS A GREAT ASSET TO YOUR COMPANY .WE WON'T GO ANY OTHER PLACE ELSE THANK YOU GOD BLESS DAVIDDavid I.
The best experience ever!KAREN D C.
Le client n'a pas laissé de commentaire.TAMARA ANN M.
I was very HAPPY with everyting.eran g. | Premières impressions
The description that I was given about the trailer was in accurate. I was told this was a 6X12 foot trailer. The opening where the gate WAS NOT 6 foot! With this being said I was disappointed. I was moving a four wheeler and the four wheeler was not able to fit.... I was highly disappointed about the trailers description..KELLYMICHELLE D.
Le client n'a pas laissé de commentaire.Zachery J.
Le client n'a pas laissé de commentaire.Jesus Z.
Le client n'a pas laissé de commentaire.Noel K.
Le client n'a pas laissé de commentaire.ELIZABETHANN D.
Le client n'a pas laissé de commentaire.Gerald H.
Le client n'a pas laissé de commentaire.JOHN MICHAEL R.
Le client n'a pas laissé de commentaire.M S.
Le client n'a pas laissé de commentaire.Joe S.
Not much - employees were helpful - hitched up, and then disconnected trailer when I returned and location was very clean. I would get equipment from this U-haul again.BRIANJ G.
The older man was very rude, ill-tempered and in such a hurry I'm sure that's why extensive damage occurred to our furniture and our new dwelling. The younger man was helpful and courteous and seemed to care about the way he performed his job. I have several pictures of the damage that was done to our furniture and the walls. We purchased the moving insurance but after reading the process to file a claim, it is over whelming and cumbersome for a layman to do so. We are still questioning the billing as it does not reflect the original quote we received from U-Haul at the time we placed the order. We will not under any circumstance recommend U-Haul's moving service to anyone in the future. It was a complete disappointment and a very costly one as well.ROBIN H.
Le client n'a pas laissé de commentaire.MURAT K.
Just keep on doing things the way your doing it / everyone was helpful an kind !! Keep up the good work thanksEdwin Y.
Le client n'a pas laissé de commentaire.Gabriel V.
Le client n'a pas laissé de commentaire.Anita D.
Lower prices.LOVELLYANNICK F.
As someone that works retail, I understand the necessity of upselling, but as a consumer who was renting a specifically sized truck, having space taken up by a dolly I didn't request bolted to the side of the bed of the truck was unfortunate. I ended up having to spend time on the phone finding out if I could remove it and not be charged as our last item wouldn't fit in the truck otherwise. I was told yes, I could remove it, but was still charged upon returning the truck (and ultimately refunded for it with ease) but it was an unnecessary hassle that made a very stressful day just a little bit more stressful. Lastly, had I not questioned that, and turned around to ask one of your associates, I would not have gotten that refund, so I feel as though I was lied to on the phone about them making a note about it.Joshua K.
Le client n'a pas laissé de commentaire.IANRONALD W.
keep up the good work , Good locationMichael S.
Le client n'a pas laissé de commentaire.ROBERT A R.
Le client n'a pas laissé de commentaire.Liz T.
Le client n'a pas laissé de commentaire.Sandra S.
The service was great. BUT THE NEXT DAY I WENT TO CHECK MY ACCOUNT AND THEY OVER CHARGED MY ACCOUNT. I still have not heard back from a manager.DAYONNA NICOLE S.
I would recommend not charging for use of dolly or the pads as already paying for miles/ truck/gas maybe include price of those items in already . Or only charge if items are damagedROBERTE III L.
Le client n'a pas laissé de commentaire.JUDY MARION R.
Le client n'a pas laissé de commentaire.Cormac B. | Expérience générale
Le client n'a pas laissé de commentaire.George M.
Le client n'a pas laissé de commentaire.CHRISTINE J.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.Karen H.
Extremely satisfied. Oscar was great to work with at the El Paso, TX storage unit. He went out of his way to make everything perfect.Stacey M.
Super easy tyvmLuke W.
Le client n'a pas laissé de commentaire.Jorgelina C.
Le client n'a pas laissé de commentaire.Karen J.
I used the u-box service to move my belongings from NY to CA. The process went smoothly until the box arrived in San Francisco. I unloaded my stuff and U-haul picked up the empty box in mid-August. Since then, U-haul has incorrectly charged me 105 $a month for "storage" at their site, and resolving this issue with customer service has been impossible. The guy at the U-haul office is useless, unhelpful, and literally told me he can't do anything about it. Stuck with no idea how to get Uhaul to stop charging me and refund the the 210 $they've erroneously charged me. Will never use again and would NEVER recommend to a friend.Olivia W.
My experience was seamless, so I have no areas to recommendMARYK C.
Le client n'a pas laissé de commentaire.LUZ R.
Le client n'a pas laissé de commentaire.John A.
Le client n'a pas laissé de commentaire.waldo N.
Le client n'a pas laissé de commentaire.Mark G.
I hired a moving company off moving help. I should have kept a better eye on them. My container case half loaded with over 5 dozen furniture pads and broken furniture. Most of the space they Jammed the pads in could have been filled with other furniture, stuff I ended up having to rent a second trailer for because I thought it didn't fit. Turns out it would have. Additionally. I have moved dozens of times, never lost a single item in transit.. half my load is broken or damaged from the individuals who loaded it.JAMESON R.
Le client n'a pas laissé de commentaire.SARAL O.
State prices and requirements clearlyJACQUELYN ANGELA B.
Le client n'a pas laissé de commentaire.Cynthia M.
I was very satisfied with the service as far as drop off, pick-up, delivery, etc. The U-boxes had some damages though. One back wall had a hole in it, and the floor was coming away from the walls. One had an oil spot on the paper on the floor that we were a little worried about. We didn't want oil on our mattresses, so we covered it with cardboard.joseph O.
Le client n'a pas laissé de commentaire.Danielle B.
Le client n'a pas laissé de commentaire.SHARON ESTELLE K.
Not enough employees were there upon return. The employee that was there did a good job getting to everyone in a timely mannerStanley J.
Le client n'a pas laissé de commentaire.Eric K.
Very clean and friendly staff. Commented on how good the place smelled when I walked in.SHANE EDWARD S.
THE SERVICES I RECEIVED FROM KEVEN RIVERA AND ISAIAH , AT 655 PERRY ST . BUFFALO NY 14210, WAS ABOVE AND BEYOND! I WAS AMAZING! I WAS IMPRESSED BY THEM ! Thank you very much! Respectfully Ms.FancerMilagros F. | Premières impressions
Le client n'a pas laissé de commentaire.Ginger P. | Online Move In
Le client n'a pas laissé de commentaire.James A. | Premières impressions
Le client n'a pas laissé de commentaire.TONY Y. | Expérience générale
Le client n'a pas laissé de commentaire.TONY Y. | Premières impressions
The whole staff was very helpful and courteous on the task that I had a head of me. Tom the manager help me in many ways truck and rental space. Thank you everyone Krystalyn B. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL B. | Premières impressions
Le client n'a pas laissé de commentaire.ron l. | Premières impressions
Pleased with the helpful service.Michael N. | Premières impressions
Only problem I had was my storage unit leaked My experience with the staff was great. Especially the young blonde gentleman. Unfortunately I forgot to get his nameDonald B. | Expérience générale
Girl was very nice that took care of me.Dennice H. | Premières impressions
NOT TO HAPPYJoseph N. | Premières impressions
I came on a Saturday to move my things out of storage and rented a truck for 6:30 p.m., only for the storage place to be closed at 7 and now I’m out of a truck and can’t get my things removed.Tahawna R. | Premières impressions
Iris and Tom took care of me. They were great!Shalinda M. | Premières impressions
Amazing customer service and clean facility.Maristell S. | Premières impressions
Customer Service rep was quick and proffessional while serving multi customers.SABRINA R. | Premières impressions
almost 5 stars. Need to keep the restrooms clean. The one I used was rough. Nice folks in the office though.Mike B. | Expérience générale
Allen was super cool! He definitely have great customer service!keshia m. | Premières impressions
Excellent customer service!EMILY E. | Expérience générale
Exellent service and the guys friendly and helfuly peoples. I recommended 100 %Efrain R. | Expérience générale
Very helpful!jamie r. | Expérience générale
The nicest storage place in buffalo i have had yet.i will reckon mend other ppl to go there.Sonja S. | Expérience générale
I have already sent in a review, but continue to receive emails asking for review.Michael F. | Expérience générale
Had a poor experience to say the least. Not enough space within this box to list the inefficiencies, and lack of customer service. Spoke with Tom, the area mgr, and that went nowhere. Poor management!Michael F. | Expérience générale
great customer serviceKristin M. | Expérience générale
Good staff.Matthew H. | Expérience générale
Had multiple issues scheduling delivery of our UBox. We called multiple times to try to schedule delivery. It was delayed several days. Tried to leave alternate phone # multiple times to no avail.Michael K. | Expérience générale
I tried calling for weeks. No answer. 1 month late delivery. Premature pickup of my box. Overall poor communication. Likely won't utilize uhaul again.Amit J. | Expérience générale
Great experience.James M. | Expérience générale
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