Évaluations des clients U-Haul Moving & Storage at Larkin District

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Larkin District

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Thomas S. le

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Le client n'a pas laissé de commentaire.

Sheraz A. le

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Le client n'a pas laissé de commentaire.

Darrell K. le

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The location is undergoing renovation, so it is understandable that things are a bit disorganized. However, I waited several minutes in the drop off area where it said to wait with your vehicle. I finally went inside. I suggested to the manager that he should put a sign up to let people know they need to come all the way around the building and inside to return the vehicle he said he was not authorized to put up a sign. I certainly hope your company would consider empowering their employees to make good decisions to improve customer service.

Dominic L. le

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We'll be back

Harvey M. le

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Your employee Isaiah is a keeper. He gave us great service when we picked up the trailer. When we dropped it off I hooked up my personal trailer and it had no lights. Within 10 minutes he diagnosed the problem to a fuse, replaced it, and we were on our way. What an asset he is to U-Haul.

michealangelo V. le

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Le client n'a pas laissé de commentaire.

diane S. le

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Computer transactions were slow

Donald B. le

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Only problem I had was my storage unit leaked My experience with the staff was great. Especially the young blonde gentleman. Unfortunately I forgot to get his name

Dennice H. le

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Girl was very nice that took care of me.

Adegboyega T. le

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Le client n'a pas laissé de commentaire.

Duane P. le

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The vehicles windshield wipers didn’t work properly. The truck shook real bad at anything over 55 MPH. The check engine light came on. And the worst thing was the god awful smell that came out of the heat vents. Like rodent died in there or something. We use your vehicles often with no issues. This time it was horrible

Randy H. le

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Every time I have used this location, I have had problems. If I had other choices, I would never use uhaul again. I’ve been over charged the last 3 times I’ve used them. Very unprofessional employees. The equipment has been fine, but the overall experiences have been extremely unpleasant.

Marilyn B. le

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Le client n'a pas laissé de commentaire.

Loretta C. le

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Service people were soo kind and accommodating.

Sergio L. le

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It took innumerable calls to clarify things. Information from the multiple U-Haul staff members was contradictory at times. I chose U-Haul because there's no actual competition but if there was, I'd choose it next time.

Tammi F. le

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I left saying that I would use this location again.

Chris L. le

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They need to work on the return process better! Have someone in the customer entrance location instead of the showroom.

Michael Z. le

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Le client n'a pas laissé de commentaire.

Alyssa R. le

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Le client n'a pas laissé de commentaire.

thomas C. le

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Le client n'a pas laissé de commentaire.

Colleen Y. le

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Le client n'a pas laissé de commentaire.

Joseph N. le

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NOT TO HAPPY

Matthew P. le

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Le client n'a pas laissé de commentaire.

Tahawna R. le

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I came on a Saturday to move my things out of storage and rented a truck for 6:30 p.m., only for the storage place to be closed at 7 and now I’m out of a truck and can’t get my things removed.

Demetrius A. le

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Over experience was great! Sales associate was a big help with helping get all the equipment I needed!! Will be doing business again

Dorothy W. le

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Le client n'a pas laissé de commentaire.

ARACELIS V. le

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Le client n'a pas laissé de commentaire.

Andrew B. le

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Le client n'a pas laissé de commentaire.

Traci W. le

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Although the van was clean as no dents or dings. There was a problem with the key and ignition. We stopped to put gas in the van,turned off the van and took the key out of the ignition. Could not get the key back in the ignition. We called the number on the contract and were shuffled back and forth to other person's after 20 minutes of trying to start the van up and blocking a usable gas pump we finally got it started. Brought it back and didn't mention it because we just didn't care at that point I guess we were mad because if there was a problem with key and ignition we should have been told ahead of time how to resolve it if it happened

Shalinda M. le

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Iris and Tom took care of me. They were great!

iris L. le

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Le client n'a pas laissé de commentaire.

Erica C. le

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Awesome! So easy and so much cheaper that other companies. Thanks

lisa M. le

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We enjoyed dealing with Darren & Carolin they are wonderful. We were kind of demanding and they always accommodated our requests. Have already told many people about the Uboxes.

MARTIN W. le

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Le client n'a pas laissé de commentaire.

Jackie H. le

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Le client n'a pas laissé de commentaire.

Kenneth K. le

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I feel you are at 100% Excellent

Maristell S. le

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Amazing customer service and clean facility.

SABRINA R. le

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Customer Service rep was quick and proffessional while serving multi customers.

Mike B. le

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almost 5 stars. Need to keep the restrooms clean. The one I used was rough. Nice folks in the office though.

keshia m. le

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Allen was super cool! He definitely have great customer service!

EMILY E. le

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Excellent customer service!

Efrain R. le

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Exellent service and the guys friendly and helfuly peoples. I recommended 100%

jamie r. le

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Very helpful!

Sonja S. le

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The nicest storage place in buffalo i have had yet.i will reckon mend other ppl to go there.

Michael F. le

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I have already sent in a review, but continue to receive emails asking for review.

Michael F. le

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Had a poor experience to say the least. Not enough space within this box to list the inefficiencies, and lack of customer service. Spoke with Tom, the area mgr, and that went nowhere. Poor management!

Kristin M. le

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great customer service

Matthew H. le

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Good staff.

Michael K. le

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Had multiple issues scheduling delivery of our UBox. We called multiple times to try to schedule delivery. It was delayed several days. Tried to leave alternate phone # multiple times to no avail.

Amit J. le

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I tried calling for weeks. No answer. 1 month late delivery. Premature pickup of my box. Overall poor communication. Likely won't utilize uhaul again.

James M. le

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Great experience.