Customer Reviews for U-Haul Moving & Storage at Leffingwell Rd

4 997 évaluations

15707 Leffingwell Rd   Whittier, CA 90604
(& Santa Gertrudes)

(562) 943-7294

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(562) 943-7294

15707 Leffingwell Rd
Whittier, CA 90604
(& Santa Gertrudes)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Rented a tow dolly for a cross country trip. The connector for the wiring failed leaving me no lights on the tow dolly only hours into our 2600 mile trip. I found one wire broken at the connector and another wire that had been repaired with a non waterproof crimp connector that was mo longer connected.

Wayne I 
Évaluation :
5

Good afternoon, the Manager David has excellent customer service skills. His very knowledgable and helpful. Merci.

SUSAN O  |  Premières impressions 
Évaluation :
5

Can't ask for improvement. My hitch height wasn't right, but they help me out with one of their own appreciate it.

Nicholas A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHANEL P  |  Premières impressions 
Évaluation :
5

Great service

Christian B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vicky J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg O 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristina G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lonnie A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian B 
Évaluation :
5

I don't remember her name but she was cute and very helpful. Got me out of there fast.

Matthew N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis E 
Évaluation :
1

Horrible service always busy and packed rented a cargo wasn’t a cargo it wasn’t a van they said I driveddddd 102 miles going back to Whittier saying I owed 95 bucks they tried getting over on me

Corrina C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick M 
Évaluation :
5

Would absolute recommend this location, this is the best in the area. Great staff, great communication and overall experience.

Gabriel F 
Évaluation :
5

Excelent Excelent Thank you

Alejandro V 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kyle B 
Évaluation :
4

Person I was helped by was very professional and took care of my rental needs.

Jesus P 
Évaluation :
5

I understand it is expensive to have workers, but only having two people checking out equipment on a weekend cause for a very long wait. The employees there were excellent and very helpful.

jason S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Florence N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruben G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl A 
Évaluation :
5

Great service

Elkin N 
Évaluation :
5

nothing!

Glen M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricardo E 
Évaluation :
5

customer service was perfect. we were in/out with no problems.

Natalie S 
Évaluation :
5

S.O.

Brandi W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Moises H 
Évaluation :
1

First of all I had to call several times to notify them that the u haul truck I rented was illegally towed. I called Friday the 17th . I was told I would get a call next day Saturday the 18th in the morning. No call received. My calls kept going to corporate and I I can do was leave messages. The whole weekend past and no one reached out to me. Meanwhile the fees kept adding up because the truck was sitting at the impound. We were told that we could not take it out. That it had to be the company. Ended up going to the office on Monday the 20th to see what was going on . The manager was rude and did not care what we had to say. He said I was banned from ever renting a truck with u haul. All of my belongings are inside the truck still. I am being charged rental fees until today when the last time I had truck was Friday morning. The company did nothing to get truck out until today Wednesday the 22nd. I should not have to pay all the ridiculous fees that I'm getting billed for. I will file a grievance.

Jackie F 
Évaluation :
3

Le client n'a pas laissé de commentaire.

paul f 
Évaluation :
5

The staff were very nice and helpful.

Nancy R 
Évaluation :
5

Great, quick, and efficient, service during my rental! Will rent from this U-Haul again when needed.

Mark G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan H 
Évaluation :
5

Best trucks in county 👌

OSCAR E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria C 
Évaluation :
5

Good service

Felix S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ada M 
Évaluation :
3

I should have checked myself, but I reserved a trailer and two furniture dollies. When I arrived, I was told they only had one dolly. I said I would take the one. I thought it was put in the trailer, but it wasn't. I didn't have time to go back to get it. Made the moving day a pain having to use a regular dolly for everything. If I recommended this location, I would let people know to check everything they ordered is there themselves.

Mike T 
Évaluation :
5

I was very happy with the customer service and the pickup I rented ! Thanks to all at Uhaul!

Ann R 
Évaluation :
5

Great customer service experience!

Thomas F 
Évaluation :
5

Nothing keep doing what you're doing, thanks and I will rent from you again.

LEONARD M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID B 
Évaluation :
5

Staff was friendly and efficient.

Phillip J 
Évaluation :
5

Great service, great location

Gabriel F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Henry H 
Évaluation :
5

Continue providing excellent service!

Monica L 
Évaluation :
5

Driver door would not close properly. Passenger side weather seal came loose, truck pulled to the right

Lawrence C 
Évaluation :
5

Siempre

rosvin d 
Évaluation :
2

There's no point of doing mobile check in since never received the code on time had ro wait in line over 27 minutes since only one representative was helping all the customers. Annoying service

Grace C 
Évaluation :
5

Very helpful!

David M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald R 
Évaluation :
5

David was very helpful and patient as I was a first-timer at using UHaul storage.

WILLIAM B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jun R 
Évaluation :
5

Just a suggested, there was luckily a very short wait at the time I went, but a few chairs for waiting customers, as I am handicapped. Thanks

Derek E 
Évaluation :
5

Used the trucks many times over the years always good service.

EDWARD R 
Évaluation :
5

Van was great - parked in my driveway overnight - after moving the van we realized that there was a major oil leak (patch of oil about 1 foot in circumference) from the engine. It will be tough to clean but will eventually get it clean. My concern is for you vehicle - with that much oil leak it might me a major issue if you loose too much engine oil and no one pays attention to that issue. The van only had 12K miles - not good with how much oil was in my driveway. Overall happy with the value and the use of the van.

Marc C 
Évaluation :
5

Explain the 1/4 tank of gas rule at time of rental

BERNARD E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jc A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rich E 
Évaluation :
4

Fast, friendly service. Agents were friendly and helpful.

Kenneth R 
Évaluation :
5

Good service

joe C 
Évaluation :
5

Workers are nice and helpful. Easy process

Robert L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Calvin N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARI L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter H 
Évaluation :
5

Friendly and communicarive staff made it easy to drop off my car and get a hitch installed. The installation looks great, Can't wait to use it

David P 
Évaluation :
5

Very professional staff as well as fast service. Couldn't ask for a better experience.. AAAAA+++++

Martin P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oscar H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL A 
Évaluation :
5

Excellent service

ernie v 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norma P 
Évaluation :
5

Everything was great. The staff at this location was very chill but very efficient and new the job well. They're extremely helpful with everything and explained all the details of the rental. In a very clear matter. Great experience overall.

Martin T 
Évaluation :
5

Give a discount for return customer.

Edgar L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eduardo m 
Évaluation :
5

Seguir dando un excelente servicio al cliente. Gracias 

Terpsicore H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fady H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric W 
Évaluation :
5

Everything was great. The younger gentleman I believe with a mustache was professional and provide a great service!

Daniel T 
Évaluation :
5

Everything was great. No improvements needed.

Pam B 
Évaluation :
5

the best personal service.

GEORGE H 
Évaluation :
5

I have been a customer for a long time but everything was great

Keith P  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary J 
Évaluation :
5

Would have liked to rent to the u haul by my house in pico rivera, but they didn't have a trailer with a ramp. The whittier location had great service though.

Michelle E 
Évaluation :
5

The gentleman that waited on us was so patient even tho he was called in to work BY HIMSELF because of scheduling issues. Had a smile the whole time, and professional demeanor was awesome. HE'S A KEEPER!

RAY T 
Évaluation :
4

Check tires and do LOF on rentals.

KAREN F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L 
Évaluation :
5

No recommendations needed, customer service was excellent

John M 
Évaluation :
5

David was great . And tech very knowledgeable thank u

George B 
Évaluation :
5

Arrived a few minutes before closing but the guy that helped me was very happy to help and removed the trailer quick.

tommy w 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Armen Y 
Évaluation :
5

My tech was friendly, knowledgeable and polite. I can't ask for more

Micheal A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIAN R 
Évaluation :
5

Great friendly service

carol r 
Évaluation :
5

There's a lot of uhaul rental around in my area but I always go back to this specific uhaul because they're very helpful and customer service is at par.

FATIMA D 
Évaluation :
5

A++

CRIS M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES M 
Évaluation :
5

I am happy and satisfied with the staff at this facility. They helped me so much and very accomodating with my needs. Merci.

Fatima D  |  Expérience générale 
Évaluation :
1

Truck was shaking, breaks squeaked. One U-haul moving agency I used was 45 min late. Truck was on empty. Gas was $200 to fill up. It was not worth the rate I was quoted.

jane o 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIO M 
Évaluation :
5

92010

ELDAD R 
Évaluation :
5

Always use this location. Great customer service.

Chris J 
Évaluation :
5

OLDER TRUCKS SHOULD BE TAKEN OUT OF ROTATION! POWER DOORS, WINDOWS AND LOCKS!

BERNARD E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abdalmalik H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wendy b  |  Premières impressions 
Évaluation :
4

I've used other storage facilities in the past. I didn't expect too much from any of them and wasn't treated like a valued customer. At uhaul from the very start I things were smooth. Truck was returned to my new storage no problem. Online reservation without ANY complications. Need any rules or questions clarified always atleast one employee avail to assist . Knowing my belongings were secure eased the transition auto pay monthly took away the stress of having to go in to pay I can go on forever best experience I've ever had with a storage facility thanks UHAUL

Sharon M  |  Expérience générale 
Évaluation :
5

David was super helpful and attentive to my needs. My only complaint is I've called a handful of times and the office number redirects me to a call center when I need answers to questions pertaining to the facility that no one else can answer but the staff

apolo a  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janice K  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY M  |  Expérience générale 
Évaluation :
5

I don't know if most people walk into Uhaul grungy looking from working hard to pack things up but I do! That didn't stop the employees to greet me with respect and friendliness.

angelique w  |  Premières impressions 
Évaluation :
3

They are friendly 👍

maria i  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrence M  |  Expérience générale 
Évaluation :
5

David provided great customer service.

Susan O  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mireya M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAWN P  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nadine C  |  Expérience générale 
Évaluation :
5

Associate made it swift and easy very helpful . The best experience I've ever had with U haul.

ANNETTE V  |  Premières impressions 
Évaluation :
5

Thank you to all the staff that helped me from the start to the end.i Appreciate your professionalism not only that, but you're security. In a time where scammers and hackers are out To come up, I'm someone U-haul. Acted speedily and professionally and solved the problem right away.

JESSE C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

monica a  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rafael P  |  Expérience générale 
Évaluation :
5

Great staff, friendly and welcoming.

edgar s  |  Premières impressions 
Évaluation :
5

The location manager was extremely helpful. He explained everything and move-in was easy.

Carlos C  |  Online Move In 
Évaluation :
4

Wish the access hours were 24/7.

Jennifer C  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CATHY G  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARIA M  |  Expérience générale 
Évaluation :
5

I was pleased and satisfied with each and every member of the staff. They were extremely helpful and courteous with every request or question I had. Front top to bottom....this has been the best experiences to-date that I have had with moving and storage.

Ali B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ross B  |  Expérience générale 
Évaluation :
5

My normal reaction to a request for an evaluation is "sorry I don't do evaluations." This u-haul is an outstanding exception. They're polite, helpful, always pleasant and very reasonable in their pricing over a prolonged period. A pleasure to do business with. Merci.

Lee F  |  Expérience générale 
Évaluation :
1

The unit size is bad, and the height is way too low, I am very disappointed in having to pay nearly $200 for a extremely small unit, both in size and height.

Linda H  |  Premières impressions 
Évaluation :
1

didn't even purchase this service and they've been charging me. never go to this branch it's scam

Jieun L  |  Expérience générale 
Évaluation :
4

I wish there were longer hours to access the storage facility. The two employees I have dealt with most often have been very helpful. On the other hand, one employee yelled at me because the sliding door to access storage facility had no power so door had to be open and closed manually. I assumed the front desk knew about this, but this employee yelled at me and told me I should have let him know the door wasn't working. This incident happened this month and I have only had the storage unit since beginning of December. How was I supposed to know they didn't know. Seems like this employee or someone that day did not bother to check everything out before opening up for business.

GREGORY V  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S  |  Premières impressions 
Évaluation :
1

I called to find out what the latest time was to move my stuff into my storage. I was told by 2 people from your call center I could Have late access as long as I get there before they close do let them know. I got there at 10 to 5. They wouldn't let me in. So I asked what I'm supposed to do with my full uhaul of stuff. They told me Come back tomorrow. So now I have to go back today with no help because my help I had yesterday came from 2 hours away. And I have to work today. So now o have to pay for an extra day for the uhaul and pay to hire help to unload it because of your staffs incompetency. They were very rude and unprofessional

Loni T  |  Online Move In 
Évaluation :
5

The staff was exceptional. They did everything humanly possible to accommodate me with any possible issues that I had. I would recommend this facility to anyone who appreciates good old fashioned business ethics and honesty. Great People.....Thanx

James C  |  Expérience générale 
Évaluation :
4

You were what I needed when I needed it prices were reasonable your customer service reps were above expectations and all together made my very stressful situation so much easier thanks again

Sharon M  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc S  |  Expérience générale 
Évaluation :
4

Very helpful in my move

CHARLES O  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOLE S  |  Premières impressions 
Évaluation :
5

Perfect for my needs

krystoffer s  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela C  |  Premières impressions 
Évaluation :
5

Was great for my storage needs !

nicole t  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAM S  |  Expérience générale 
Évaluation :
5

Jennifer was so great! She made my experience with U-Haul so easy and fast and convenient! Her attitude was excellent so patient with me and understanding to my needs. This girl deserves 10 stars!!

Vanessa R  |  Premières impressions 
Évaluation :
5

Happy to rent from your facility .

Luis L  |  Expérience générale 
Évaluation :
5

Was a great facility and I would not hesitate to recommend it to any wine family and friends

Karin t  |  Expérience générale 
Évaluation :
4

Just wish there were light(s) inside the unit so you can see better

Anthony C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

martha q  |  Expérience générale 
Évaluation :
4

Additional lighting on the second floor could be added in the far corners to make them more visible.

Shane P  |  Expérience générale 
Évaluation :
3

The most inconvenient part of this facility is having a unit in the 2nd floor and no lift or elevator access. The lighting is fine but the timer goes out too soon. The staff for the most part was ok except for an employee named Sebastian who was really rude when I threw out trash in the bin threatening me that I could be fined 500$ for throwing out trash. Of which I had asked in the past if it was for customer use and was told yes. As there is no other trash bin option. He stared me down and made it was uncomfortable to go there. This uncomfortableness happened every time I went there. He should be taught customer service and to not be threatening!

Cynthia Z  |  Expérience générale 
Évaluation :
5

Great service at this location. Clean and taken care of

Luis V  |  Online Move In 
Évaluation :
5

David very nice to do business with very helpful.

Sky J  |  Premières impressions 
Évaluation :
5

Bernie and Jennifer were very helpful and knowledgeable in answering all my questions. They recommended the perfect size storage for my needs. I would definitely recommend this u haul facility to friends and family. Clean, good security, and friendly service.

Adalberto L  |  Premières impressions 
Évaluation :
5

Great service, never had an issue.

Gloria M  |  Expérience générale 
Évaluation :
1

The workers at the storage unit were great and very helpful. The online experience was horrible, it kept hitting me out and not taking my information. I was misinformed. Not only was I told that I would have 24hr access to my ingot by a phone representative, it was posted at their location. When I arrived after office hours I was locked out. Even though I did the online check in and receiveded my access code. Also, the storage location that was scheduled for me was 30 mins from where I needed. So not only did I add unnecessary miles and gas, when I called support they charged me for the extra day on the truck. I ended up paying about $100 more because a Rep told me I could access my storage unit 24 hours and didn't have the correct information. I was told that they used to be 24 hrs but not anymore.

Miriam M  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yadira G  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angelica J  |  Expérience générale 
Évaluation :
5

There were no lights in my unit but I felt all my stuff was safe which is the most important!

DONNA H  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tristan L  |  Expérience générale 
Évaluation :
5

I was there for almost 2 years and the staff was awesome! thank you again for everything you did for us the Wilson family

marla w  |  Expérience générale 
Évaluation :
5

So good.... They have to use waiting lists. Cause everyone wants it.....

James C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

loraine h  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William T  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

malou t  |  Expérience générale 
Évaluation :
5

Staff was helpful and friendly.

BLANCA Y  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cathy q  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francisco A  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

crystal g  |  Expérience générale 
Évaluation :
4

Took 5 years to get a light over my unit other than that it was good

BENJAMIN C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda C  |  Expérience générale 
Évaluation :
4

The website said you will get a free lock. They charged me $13

Orrin L  |  Online Move In 
Évaluation :
5

Staff Very friendly and helpful at the front desk. Explained clearly. Tour us around. facility is clean. I'm happy and would recommend this uhaul storage to friends and family.

Rebecca S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Krystle C  |  Expérience générale 
Évaluation :
3

The biggest problem is the fact there is no elevator and furniture is heavy. It slows down the movers.

DONNA H  |  Premières impressions 
Évaluation :
2

When I tried to call there very rarely picked up the phone. My items removed from storage facility had mouse poop on it and I did not bring it with mouse poop. However, staff were friendly and helpful.

jody b  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric K  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Letica G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeannette g  |  Premières impressions 
Évaluation :
5

The facility was always clean and I felt my belongings were safe and secure I would highly recommend this Uhaul dealer.

greg l  |  Expérience générale 
Évaluation :
5

Friendly professional personnel

Joseph H  |  Premières impressions 
Évaluation :
5

Excellent

ARMANDO P  |  Expérience générale 
Évaluation :
3

First time renting a storage unit and this location was down the street. My only negative experience was not being given an access card to enter the facility. What good is storage w/o access.

Shea S  |  Expérience générale 
Évaluation :
5

Excellent

jose r  |  Expérience générale 
Évaluation :
5

The staff members are friendly. During our moving day in hot California, one staff member offered us three cold bottles of water. On a visit, I was having problem using my access card there came help

Adesoji O  |  Expérience générale 
Évaluation :
5

tried works hardly for customer, kindness, effort

IL P  |  Premières impressions 
Évaluation :
3

The facility has a major flaw in design with only one place to get in and out so one truck loading or unloading blocks easy access to others. The toilet was backed up. Staff was good though busy.

Sharon m  |  Expérience générale 
Évaluation :
5

I keep coming back to UHaul for the above reaaons, excellent customer service.

EVELYN A  |  Expérience générale 
Évaluation :
5

The people at Leffingwell were the best. Thanks so much for all your help.

Mandie W  |  Premières impressions 
Évaluation :
3

Front desk staff were slow and not very helpful

Rand H  |  Expérience générale 
Évaluation :
5

All the staff were pleasant and helpful. I had problems with my key card working on day one. They got it fixed in a jiffy.

maryce a  |  Expérience générale 
Évaluation :
5

I was helped in a timely manner

David S  |  Premières impressions 
Évaluation :
5

Staff was very helpful, knowledgeable and friendly.

Lisa L  |  Expérience générale 
Évaluation :
5

The pick up location: The truck was dirty, had to wait an hour for rep to learn system. The drop off at Leffingwell- tge reps were amazing.

maryce a  |  Premières impressions 
Évaluation :
2

Do not have enough staffing. I removed my belongings do to the rise of monthly payment. The payment increased do to repairs on roof.

FELIPE C  |  Expérience générale 
Évaluation :
5

Absolutely wonderful service. A great place to keep everything safe.

Mary/Kenneth M  |  Expérience générale 
Évaluation :
5

Great help wonderful attitudes!

kevin w  |  Réservation 
Évaluation :
4

Very easy to access the units. Staff was helpful and friendly. Merci!

LYNDA G  |  Expérience générale 
Évaluation :
5

Very happy with the customer service. They were all very willing to help with every issue that came up. Merci!

LYNDA G  |  Réservation 
Évaluation :
4

The staff was very helpful and knowledgeable. Most importantly, the process was quick and painless.

Jennifer V  |  Réservation 
Évaluation :
5

Great way to get my belongings across the country. Would be nice if the 4X8 trailer had a tongue stand so the trailer could be separated and rehitched from/to the vehicle more easily.

Sharron P  |  Réservation 
Non les évaluations ont été soumises pour cet établissement.

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