Staff was very helpful. Making reservations was easy as well as check in and check out. Jennifer was very patient with me in asking questions about my storage and uhaul moving van rental
ANNA S | First ImpressionsSelf Storage Units in Whittier, CA, 90604
U-Haul Moving & Storage à Leffingwell Rd
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Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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If needed, I’ll rehire again, Thanks
Jeni M | First ImpressionsThank you to you all, you guys always had an answer to my questions very respectful and helpful, the young lady always has an a smile and willing to help me 🙏
Ana G | Overall ExperienceDavid is an amazing manager here and helped me so much I really appreciate the who staff at this branch.
Jacinda R | Overall ExperienceEverything went well and I have to say first this is in no way a bad comment about the representative. I was just about to walk out the door to check my van in after i had waited a few minutes with the representative and another customer who had no patience and thought the world revolved around her stopped my rep and told him hey Im here to pick up my rental at 12:30 she knew he was walking out with me but he said ok and left me to help her. I get it hes in customer service that was probably a reaction. What I would have liked to have happened is the rep to explain very nicely that hes with a customer and he will be back with her. Maybe some better training on dealing with customers like that they think they are more important than the next guy. Honestly it really did tick me off at the other customer and I was a little surprised that my rep allowed her to do that. Anyways props to the young lady who helped me she made everything great very knowledgeable on the facility and your products a real professional. I could see her going places with uhaul and the other young man that helped me he was great too also knowledgeable and professional And I hope this doesnt hurt him in anyway I still give it six stars
Michael A | First ImpressionsThere are a few areas inside storage area that can use better lighting.
Juan G | Overall ExperienceDavid, Bernie and the rest of employees at this location are wonderful.
Juan G | First ImpressionsGreat staff with additional praise for Jennifer who really helped with all our needs.
James G | Overall ExperienceIt was just very dark inside the unit. It was hard to see without a flashlight, but that’s inconvenient when moving items in and out.
KATHERINE K | Overall ExperienceMy experience with this U-Haul store was above and beyond any I have ever had and I am recovering from major surgery they made moving so much easier and did more for me then what they had too Ty U-Haul and it’s employees
Sharon M | Overall ExperienceTy u haul
Sharon M | First ImpressionsJennifer assisted me with the contracts and moving Extremely professional, and nice Definitely recommend her to my friends
James G | First ImpressionsComputer system was down during the pick up process. We waited close to 2 hours. Otherwise the experience would have been excellent!
Renee C | First ImpressionsIt was the size that we wanted, but we weren’t told that the height was so small that our refrigerator would not fit through the door. There was also no light inside the unit and we also weren’t told that we would have pipes running through our unit as well, which made even less sense being that the units height was so low. We hit our heads painfully multiple times. Also the restroom ALWAYS smelled like a sewer leak, the closing hours were way too early for working people like ourselves and the glass doors to get in were always troublesome. It was way too expensive for all these inconveniences. Competitors are half the price.
Rafael O | Overall Experience