Évaluations des clients U-Haul Moving & Storage at Lincoln Park

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Lincoln Park

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Marcus D. le

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Le client n'a pas laissé de commentaire.

Byron C. le

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I scheduled the box to be at the front of the store at 1:00 I had people there to help me unload it. After one hour they finally got it out in front of the store.

Timothy B. le

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Very helpful - excellent!

Mary R. le

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Le client n'a pas laissé de commentaire.

ken m. le

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Le client n'a pas laissé de commentaire.

Cinthia c. le

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Le client n'a pas laissé de commentaire.

mathew m. le

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No improvement, place and all personnel are friendly and professional!... Great experience!

debra z. le

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Excellent service and equipment. Thank you

melody r. le

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Very nice facility and staff.

les s. le

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Le client n'a pas laissé de commentaire.

wendy s. le

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Le client n'a pas laissé de commentaire.

Lynn B. le

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The lady we worked with was quick and efficient.

Jimmy A. le

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Very helpful people there! Easy to checkout and get going.

MARCUS W. le

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Le client n'a pas laissé de commentaire.

Clifton S. le

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Le client n'a pas laissé de commentaire.

diana d. le

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Friendly and helpful.

VINCENT M. le

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Friendly and great service

mary d. le

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Service was great and the staff were all wonderful!

Joshua D. le

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My reservation got messed up, I reserved a 26' truck for 1 way, 1 month in advance. Get to location to pick up, no truck available. I had to delay my move 3 days, and get a 26' local truck and make a 12 hour round trip drive to return the truck, even though I reserved a 1 way, 1 month in advance. On top of that, the truck broke down and I was stuck for 3 hours waiting for repairs.

Shane T. le

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Worst overall experience I've had with UHaul - not this specific location's problem, but overall - Will not use UHaul again if I have any choice in the matter.

christine j. le

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Staff are slow, unorganized, confused took over an hour (after I stood in line for a long time) to accomplish a rental.

Steven D. le

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Le client n'a pas laissé de commentaire.

yumi l. le

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Le client n'a pas laissé de commentaire.

Calvin S. le

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Le client n'a pas laissé de commentaire.

Brooks S. le

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Le client n'a pas laissé de commentaire.

alexandra c. le

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Le client n'a pas laissé de commentaire.

Talub C. le

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Only thing I could say is that the scheduling facility needs to realize what each locations have in inventory. Nothing to do with the location itself, just that the scheduler reserved me for a truck they didn’t have in stock. Again not the locations fault at all.

Alexander V. le

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The pickup I rented air condition did not work. No gas cap unless this model came without one Location was convenient

Joi G. le

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Overall everything was great. The reservation call confirmation was confusing but other than that it was fine.

Chris D. le

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Le client n'a pas laissé de commentaire.

Serenity S. le

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Ok

Brooke K. le

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Great customer service, very helpful and friendly employees

john m. le

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Abrasive customer service by the owner.

david a. le

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Le client n'a pas laissé de commentaire.

Randy A. le

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Le client n'a pas laissé de commentaire.

Micah M. le

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We had to wait for almost 30 minutes. Once we were helped, we were charged for a 15 ft truck despite reserving a 10 ft truck. The worker was not very clear and was very uncomfortable to speak with.

Patrick T. le

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All good...easy online reservations ..great staff great truck for a easy local move!!!

LARRY O. le

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The people we met were very helpful and it made our move much easier

Ian R. le

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Be clear that bringing the truck back 3 hours late will result in a double charge.

Mike H. le

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professional and good

Michelle E. le

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We picked up a 26 foot truck and received nothing in the way of instructions about operating it.

Mark S. le

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None

Sarah B. le

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Le client n'a pas laissé de commentaire.

CHARLES H. le

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Customer service rep very nice and helpful. People at the pick up location should take lessons from this location.

Curtis L. le

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never asked about where the trailer would be taken to after use. Went to hand trailer in and they said it was to be taken to same place I got it but no one ever asked where I needed to deliver it to. They ended up charging $40 extra to deliver trailer to another dealer. Very BAD service and they are after taking advantage of people. Will never use uhaul again!

Patrick J. le

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Le client n'a pas laissé de commentaire.

RICHARD S. le

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Everything was fine!

Jana D. le

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Le client n'a pas laissé de commentaire.

CATHERINE H. le

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We arrived to drop off the trlr and needed storage. We were the only Cust at the time. We did the paperwork and she got a line. Instead of finishing with us she helped everyone else and came back 2 hr

rojelio a. le

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I would have given an excellent but I litterally gave my ID and credit card and you somehow managed to spell my name wrong. Lol. Rogelio. Otherwise superb service.

Serenity S. le

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My pick up was delayed because the wrong lock was on the back of my truck.

CORMAC S. le

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The online people called the wrong phone number and cancel my order. In store they worked with me to get a truck that would serve my needs for the right time. And were very nice about it.

JANICE D. le

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Le client n'a pas laissé de commentaire.

Dirk S. le

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The woman who checked me out was THE BEST. I injured myself and asked for help moving a few things from the rental to my car. She moved all of it with a smile & declined my offer to tip her.

Diana P. le

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Le client n'a pas laissé de commentaire.

David D. le

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Rueben has gone above and beyond to help now & in the past. He is a great asset to your business.

Susan L. le

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Courteous staff and clean facilities.

james r. le

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Service here was good

ROSS H. le

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It was all good

Mario C. le

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I was sent to a uhaul in I believe Grand Junction Colorado they charged me 230 dollars .then after an hour of wasted time and money. Was told I didn't have a reservation? Then was not told where to go to get my uhaul car transport. I had to spend 250 dollars on a hotel for my son and I in Rifle Colorado at the Hampton hotel. Once in the hotel I contacted uhaul and got a reservation at a different uhaul in grand Junction Colorado? Why the other uhaul did not mention this is very unclear? After I left grand Junction I drove endlessly until my son and I had a mental breakdown in The Hampton hotel parking lot in rifle Colorado. Wasted day money gas time how iri uhaul in business???

charlie n. le

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Le client n'a pas laissé de commentaire.

bryan b. le

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The manager completed my reservation when I arrived and he was a great guy and very helpful. When I returned the vehicle saturday evening, there was only one young man working who was cleaning vehicles. Apparently, he's a one man show that end of the day at the location, but he was great and helpful as well.

angelo g. le

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Le client n'a pas laissé de commentaire.

Randall S. le

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Large area and easy to find

jonathan h. le

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Le client n'a pas laissé de commentaire.

RICHARD S. le

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The service was excellent! The storage is clean. Very happy with everything

RICHARD S. le

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Le client n'a pas laissé de commentaire.

gwenda b. le

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Le client n'a pas laissé de commentaire.

Mark H. le

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A great experience. Quick and easy. Thanks!

Steven K. le

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Le client n'a pas laissé de commentaire.

Kit W. le

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You guys are awesome

eric a. le

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Le client n'a pas laissé de commentaire.

r jeremy w. le

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The dudes at the shop were beyond helpful.

sarah b. le

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Both gentlemen were very helpful and polite. We had a great experience!

Jerry E B. le

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Friendly, professional and helpful.

justin c. le

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The woman at the counter that helped me was very polite and had an amazing attitude! Very impressed

Dean L. le

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Le client n'a pas laissé de commentaire.

molly n. le

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We are very happy with the UBox program. We packed the boxes ourselves, and had the boxes stored for 1.5 months while we bought and closed on a house. The boxes arrived in perfect condition.

jeremy p. le

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I was charged twice on my card for the van. I called to extend my reservation and no one recorded it in the system. When I brought the van back I was told I will be charged for a another full day because the Information was not recorded on my account. Very bad experience!

Brad E. le

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Le client n'a pas laissé de commentaire.

mike a. le

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The young lady in charge had a very good additude and demeaner she was very professional and pleasant both during check-out and check-in Keep up the good work !

Steve C. le

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Le client n'a pas laissé de commentaire.

Eric A. le

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Le client n'a pas laissé de commentaire.

beverly c. le

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Jonathan was very helpful.

Rick H. le

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Le client n'a pas laissé de commentaire.

KIM M. le

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Le client n'a pas laissé de commentaire.

Craig C. le

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We had a great experience with the U-Haul in Grand Junction. Reuben was helpful, professional and a good listener. When we booked the reservation at the call center there seemed to be a disconnect with trafficking and the local Ft. Collins office. Things were very confusing. It was a breath of fresh air when we arrived in Grand Junction and had Reuben to deal with.

Jay W. le

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Le client n'a pas laissé de commentaire.

KRISTINE W. le

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Very friendly and efficient. Thank you.

Toby S. le

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Le client n'a pas laissé de commentaire.

David L. le

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Le client n'a pas laissé de commentaire.

megan c. le

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Le client n'a pas laissé de commentaire.

Timothy R. le

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Le client n'a pas laissé de commentaire.

Mark H. le

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Great easy experience.

Joseph C. le

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Good

gordon s. le

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Le client n'a pas laissé de commentaire.

Darrel H. le

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...

Daniel H. le

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Using the Uhaul Uboxes was the best solution for me, moving from Florida to Colorado. At first, the process seemed a bit confusing...as the new Grand Junction location was just getting set up. However, along the way I found Uhaul and it's employees increasingly helpful. Especially, Reuben who works in the warehouse and loading dock. He truly made me feel special and made the final loading/unloading process a comfortable one!! Kudos to Reuben & Uhaul!

Mark H. le

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Quick service and nice people working there. Great facility.

PAT A. le

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Le client n'a pas laissé de commentaire.

Manuel C. le

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Basil (Owner) was hands down one of the best people I've dealt with but he was continually covering for other areas of the service that were missed by his staff. The level of service here in regards to billing mix-ups and general malaise left me feeling I won't use or recommend them anymore.

Jonathan B. le

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I really do not understand the pre check in you send via email as a choice. It saves no time. I am not saying the guys at this uhaul are slow. I am saying the pre check in does not make it faster. Also, on the email system where you can have contract and receipt sent instead of a paper copy, it needs to be instant, not 6 hours later. I can also say that I have NEVER been in a uhaul where the card reader works. Even the guy at the counter was not surprised. Classic line at all uhaul check outs...”Been giving me problems all day”.

Apryl M. le

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They were incredibly helpful and professional. Great experience.

PAMELA C. le

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Lack of communication. Never notified when box arrived, I had to track it down with several phone calls. Next day they asked if we brought the box back. Everyone there not on same page.

PAMELA C. le

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Never received any verbal notifications of box delivery, pick up or arrival. I had to track everything down myself.

Larry H. le

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Great customer service moving made simple .

Karri F. le

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Le client n'a pas laissé de commentaire.

paige n. le

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Was a very nice facility and will be great once the construction is complete!

robert l. le

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Very quick, great job.

Nuri O. le

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Very pleasant experience!

janie w. le

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perfect

BERNA D. le

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I think uhaul is a great company and I would use them again.

Richard V. le

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My experience was primarily with Reuben Magner in receiving and coordinating the unloading of my 3 UBoxes. Reuben was excellent from start to finish...from receiveing to enlisting help for unloading!

Max M. le

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Had to track someone down in the facility to help me. Poor communication and bad information was provided on almost every interaction I had. Everything turned out fine, but it was frustrating.

Douglas M. le

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Good crew.

Virginia F. le

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The facility and staff were kind, helpful, and organized. There is still work to be done on further optimizing the space but it is a work in progress and I acknowledge that. Thank you for your help.

kim m. le

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It was strange that they moved my PODs from one location to another without informing me. The auto bill was a problematic. I am being billed for a full month for 5 days, not right.

Eric W. le

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No comments

Cynthia S. le

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A little disappointed that they wouldn’t bring my Uboxes to me as agreed. But I made due.

Joy M. le

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They were super helpful and friendly. Went out of their way to accomodate us.

Shaun L. le

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The staff was very friendly and went above and beyond to help us with our moving experience

Lorri S. le

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Good

Josiah D. le

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Not enough characters allowed in this message to explain exactly how HORRIBLE my entire uhaul experience was including but not limit to the AWFUL customer service at this location. RUN AWAY!!!!!!!!!!